voco Gold Coast

31 Hamilton Avenue, Surfers Paradise, QLD 4217, Australia
+61 755 888 333

Cheapest
rate per night

9.0

Excellent
based on 3,954 reviews
voco Gold Coast - Surfers Paradise, QLD, Australia
24.09 Thu
-
25.09 Fri
Compare vs. KAYAK |

Provider Nightly total
KAYAK ₪202
Agoda.com ₪227
Wotif ₪251
KAYAK
Agoda.com
Wotif

Good to know

Value for money

8.7

Distance to city center

0.4 km

Location rating

9.4

Nearest Airport

Coolangatta Gold Coast

Distance to airport

19.1 km

Rooms

24.09 Thu
25.09 Fri

Superior Rooms

₪202+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪202
Unknown
₪227
Unknown
₪251
King bed
₪263
Unknown
₪288
Unknown
₪296
Unknown
₪300
Unknown
₪334
Unknown
₪343
Unknown
₪347
Unknown
₪349
King bed
₪358
Unknown
₪364
Unknown
₪411
Unknown
₪454
Unknown
₪480
Unknown
₪578

Double Rooms

₪261+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪261

Deluxe Rooms

₪432+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪432
Unknown
₪545
Unknown
₪571

Reviews

Pros

Cons

Traveler rating

889
262
59
21
3

Time of year

Traveler type

Show reviews that mention

+
staff were friendly in 662 reviews
great location in 537 reviews
room was clean in 480 reviews
breakfast buffet in 380 reviews
bed great in 279 reviews
modern hotel in 223 reviews
pay for parking in 196 reviews
ocean view in 183 reviews
comfy bed in 133 reviews
excellent service in 130 reviews
tram stop in 109 reviews
value for money in 96 reviews
close to the beach in 94 reviews
pool area in 88 reviews
free wifi in 81 reviews
station right outside in 77 reviews
room service in 37 reviews
surfers paradise in 37 reviews
gold coast in 16 reviews
  • Okay
    Sep 2016
    5.1

    Comfortable Location with a Dirty Surprise

    The hotel included nice restaurants that provided delicious food and great service. Rooms were of decent size and the location was within walking distance of the main shopping area.

    In short, we were placed in the first room on level 8 that had blood stains on the curtains. We requested to change the room and were able to, but the hotel didn't recognize or acknowledge our concerns. The second room on the same level had further stains on the blinds and carpets that make you realize that this is a party hotel for "schoolies" and not adults, couples or a family retreat.

  • Okay
    Jul 2016
    5.1

    Nice, easy location

    nice place, good staff

    hot water didn't work, couldnt have a proper shower

  • Poor
    Feb 2016
    2.0

    Worst experience ever

    Location was in the city near the heart of town

    I was staying at the hotel and thought it would be nice to have some appetizers and a drink at the bar in the lobby, after I ordered a security officer came up to me and said hats were not allowed in the bar after 7pm. I had never been in this bar so I had no idea of a dress code at it was 7:15 so I wasn't really formally dressed for an evening just yet because I had spent the day on the beach. I am an executive at my company, I am usually always dressed well but that day I had board shorts a t shirt and a hat. I explained to security I was simply going to pay for my drinks and go upstairs when he left onto the bar, put his arm down and said "it's simlple mate you can either take it off or I'll do it for you" I was so taken back; I'm staying in a 5 star hotel and never expected to be threatened physically by a member of their staff. I immediately responded with that's not the way to talk to people, I approached the reception and asked for the GM... The GM was not on so an assistant manager was the acting duty manager. As I'm explaining to the Asst Manager I was so distraught by the school yard bully approach of a corporate prestigious hotel that the manager himself could tell it wasn't appropriate what there security had done. I look over at the bar area near the hotel lobby and the security is standing outside with a smirk on his face staring me down followed by putting his hands up in a threatening gesture. I asked the manager if he felt that tactic was appropriate given the situation and he agreed it was wrong and offered me free drink ticket. The last thing on my mind was having a drink inside the bar where the own staff seem to be out of control. Aside from many other things I felt were very lacking in this hotel that was enough for me to want to leave, I wouldn't recommend this hotel to my enemies.

  • Okay
    Nov 2010
    5.3

    The bed was really comfortable

    The shower was not good and we couldn't adjust the settings for the force the water came out. Also we wanted to turn the heating on in the room and I turned the temp up to the highest but the room never warmed up the temp didn't change at all.

  • Good
    Nov 2010
    6.7

    The staff responsed well to a complaint.

    The bed in the first room we had had springs broken. I think the most inportant thing is to have good beds.

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About

Overview

Sleep better and take a moment to indulge at voco™ Gold Coast. Discover what makes voco™ reliably different in our luxury Surfers Paradise accommodation, where the finest amenities are enhanced by a personal touch. Stay close to the beach and Cavill Avenue's shops, dining and nightlife. Catch the G:link tram from right outside. Ease into holiday mode in our luxury spa, gym and 2 pools. Dine on fresh seafood or premium steaks in gorgeous restaurants that are stylish yet unstuffy. Kick back in plush suites with ocean views, cushy bedding and the latest tech.

InterContinental

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

9.0 Excellent

based on 3,954 reviews

9.1

Cleanliness

9.1

Comfort

9.2

Staff

8.7

Value for money

Check in

14:00

Check out

10:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Fitness center
Free Wi-Fi
Increased accessibility
ATM on-site
Business center
Car rental
Internet
Concierge service
Currency exchange on-site
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Smoke alarms
Fishing
Golf
Hot tub
Outdoor pool
Snorkeling
No smoking
Restaurant
Bar/Lounge
Beauty salon
Hairdryer
Air-conditioned
24hr front desk
Wake-up service
Designated smoking area
Storage available
Terrace/Patio
Linens
Towels
Elevator
Massage
Alarm clock
Bathtub
Body soap
Breakfast in the room
Bridal suite
Carpeted
Children's television networks
Conditioner
Desk
Electric kettle
Family rooms
Fire extinguisher
Flat-screen TV
Free toiletries
Heated pool
Heating
Interconnected room(s) available
Key card access
Kids meals
Kid-friendly buffet
Mountain view
Newspapers
Pants press
Pool towels
Pool with a view
Private bathroom
Private parking
Safety deposit box
Sea view
Seating area
Shampoo
Shower
Shower cap
Socket near the bed
Sofa
Sofa bed
Soundproof rooms
Tea/coffee maker
Telephone
Toilet
Toilet paper
Trash cans
TV
Upper floors accessible by elevator
Vending machine (drinks)
Vending machine (snacks)
Wardrobe or closet
Wine glasses
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Ironing service
Special diet menus (on request)
Tour desk
Diving
Bathrobe
Garden
Spa and wellness center
Ticket service
Beach towels
First-aid kit
Contactless check-in/check-out
Physical distancing in dining areas
Physical distancing rules
Process in place to check health of guests
CCTV in common areas
CCTV outside property
Use of cleaning chemicals that are effective against coronavirus
24-hour security
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Gift shop
Spa
Coffee shop
Safe
Babysitting/child services (surcharge)
Pets not allowed
Wedding services

FAQs when booking at voco Gold Coast

Does voco Gold Coast have special cancellation policies due to coronavirus (COVID-19)?

Where is voco Gold Coast located?

When is check-in time and check-out time at voco Gold Coast?

Does voco Gold Coast offer free Wi-Fi?

Does voco Gold Coast offer free parking?

Does voco Gold Coast offer free airport shuttle service?

How far is voco Gold Coast from the airport?

Can you bring pets to voco Gold Coast?

Does voco Gold Coast have a pool?

Photos

All Photos (28)
Building (4)
Bedroom (5)
Bar (1)
Pool (1)

Location

Most Popular Landmarks

  • Q1 Building 92 m
  • Q1 Spa Gold Coast 92 m
  • Q1 Spa Gold Coast 92 m
  • SkyPoint Observation Deck 101 m
  • Q1 106 m
  • Paradise Centre 0.4 km

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