Fiori Apartments

The view from our room was amazing....it felt like you could touch the harbour bridge from the balcony and living room. The receptionist was the most helpful that I have ever encountered. Nothing was too much trouble and she went out of her way to tell and show us of things we could do and visit during our stay. After I lodged my written complaint regarding the cleansliness of our apartment, the area manager got back to me within a half hour and after having seen the room herself offered me a full refund!

If I cannot use this form to list complaints ( which I have already directed to the hotel) then there is nothing I can say here because what I didn't like about the hotel was a part of that complaint which was the filth of the room and the scum floating on the spa, the blood on the wall in the bedroom, the soap scum in the shower, dead bugs and dust in the bath and dust on the table, lamp shades etc, the filthy kitchen, microwave and fridge....but I won't go on because this is not a complaints form and the lack of cleaning was obviously the only thing wrong here. Give this room a good clean and it is a gem!