Novotel Sydney on Darling Harbour

100 Murray Street, Sydney, NSW 2009, Australia
+61 299 340 000

Cheapest
rate per night

8.0

Excellent
based on 2,794 reviews
Novotel Sydney on Darling Harbour - Sydney, NSW, Australia
22.09 Tue
-
23.09 Wed
Compare vs. KAYAK |

Provider Nightly total
Agoda.com ₪399
Booking.com ₪413
Wotif ₪414
Agoda.com
Booking.com
Wotif

Good to know

Value for money

7.8

Distance to city center

1.1 km

Location rating

9.3

Nearest Airport

Sydney Kingsford Smith

Distance to airport

7.7 km

Rooms

22.09 Tue
23.09 Wed

Executive Rooms

₪778+

Bed type
Provider
Total stay + taxes & fees
Queen bed
₪778

Superior Rooms

₪399+

Bed type
Provider
Total stay + taxes & fees
Queen bed
₪399
Unknown
₪413
Double bed
₪414
Queen bed
₪422
Double bed
₪430
Double bed
₪471
Queen bed
₪476
Queen bed
₪504
Double bed
₪544
Unknown
₪545
Double bed
₪637
Queen bed
₪653

Deluxe Rooms

₪523+

Bed type
Provider
Total stay + taxes & fees
Double bed
₪523
Queen bed
₪580
Double bed
₪1,081

Reviews

Pros

Cons

Traveler rating

832
381
150
28
1

Time of year

Traveler type

Show reviews that mention

+
great location in 736 reviews
staff were very friendly in 669 reviews
excellent room in 478 reviews
breakfast was great in 283 reviews
harbour view in 253 reviews
expensive parking in 176 reviews
walk to darling in 166 reviews
bed was comfortable in 155 reviews
darling harbor in 125 reviews
great bar in 94 reviews
hot water in 79 reviews
water pressure in 48 reviews
mould in bathroom in 41 reviews
room service in 37 reviews
convention centre in 35 reviews
drink vouchers in 31 reviews
sydney in 28 reviews
light rail in 17 reviews
tired and in need in 8 reviews
  • Excellent
    Nov 2019
    9.1

    AC stopped working in middle of the night. We alerted staff the next day and the t was fixed while we were away. We never had hot water at the bathroom sink. In fairness, we never notified the staff about the problem.

  • Mediocre
    Jan 2019
    2.5

    Worst hotel experience with exhorbitant rates

    Just the receptionists - guy who took my feedback when I checked out and seemed sincerely upset that I had a bad experience and the lady receptionist who produced the bedroom slippers when housekeeping rudely said there was none. Other than that, I was totally ripped off. I know the holidays bring volume, but the hotel should've been prepared for that. If you can't handle it, don't book additional guests, especially the ones that pay and are Accor members. You'll just ruin the experience.

    Booked this for NYE, our first time in Sydney, Australia, at that. Paid a hefty AUD3000 given the holiday and received a rude response with no explanation on the first night from housekeeping when I requested for bedroom slippers. Was told they ran out but reception managed to produce 2 pairs the next morning for me (reception was actually quite helpful). Used, empty glasses, utensils were left on the table after beds were made up and towels were replaced. Room was clearly not vacuumed nor cleaned as the carpet still had some pieces of paper on the floor. Moulting towels with lint sticking to the body upon use, which meant having to take a bath again to remove them. Being an Accor member and having used Novotel around the world on various travels, my family was placed on the lowest floor with the cabin crew of various airlines. Noise could be heard outside. Black out blinds were not noticeable and woke up to the bright light. Refill of water bottles inconsistent - only done on 1 out of 4 days and even after having asked 3x on the same day for a refill, was told - "that's not our department" - and so the water never arrived. Attempted many times to re-stock water in the lobby but it was always empty and finished. For AUD3,000, it was a total rip-off and after having transferred to Westin Sydney with my SPG-Marriott points and getting the best room ever and satisfactory service for another 3 nights, Novotel Sydney has made me re-evaluate and think whether I should still continue using them when I travel.

  • Good
    Feb 2018
    7.1

    Friendly staff, nice food, great location.

    Shouldn't have to pay for internet access or parking.

  • Okay
    Mar 2014
    5.0

    The only thing I liked was the availability of the outdoor pool and access to internet in the lobby.

    When I arrived and walked into my room, it smelled horrendous. Then walking into the bathroom their was some object of grossness in the shower. We called immediately and transfered to another room that was ok, but still had an odd odor. Then later in the evening, when coming back from dinner their was puke in 2 of the 4 elevators just sitting there. The front desk was informed, but really didnt act on it. I had to ride up to my floor with puke on the ground cause the other 2 elevators were taking too long. I spent 475 dollars for the one night.....I was extremely disappointed. Didnt even bother to try and get a refund.

  • Okay
    Dec 2010
    5.3

    I enjoyed the closness to the city of Sydney and the harbour side views from our room.

    The additional cost of the car parking. The lack of exhaust fans in the bathroom.

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About

Overview

Experience Sydney's vibrant shopping and dining hub in 4.5-star comfort at Novotel Sydney on Darling Harbour hotel. Located just 10-minutes across Pyrmont Bridge from central Sydney. Public transport allows easy exploration of the city, plus guests have access to all the fantastic attractions in and around Darling Harbour, including museums, the Sydney aquarium and harbour cruises. Book Novotel Darling Harbour accommodation when attending any events held at the International Convention Centre Sydney.

accorhotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

8.0 Excellent

based on 2,794 reviews

8.7

Cleanliness

8.7

Comfort

8.9

Staff

7.8

Value for money

Check in

14:00

Check out

11:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
Increased accessibility
ATM on-site
Business center
Car rental
Internet
Concierge service
Currency exchange on-site
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Smoke alarms
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Wake-up service
Designated smoking area
Storage available
Terrace/Patio
Linens
Towels
Elevator
Massage
Accessible by elevator
Alarm clock
Bathtub
Body soap
Breakfast in the room
Carpeted
Children's television networks
City view
Conditioner
Desk
Electric kettle
Family rooms
Fire extinguisher
Flat-screen TV
Free toiletries
Heating
Hypoallergenic
Interconnected room(s) available
iPhone dock
Key access
Key card access
Kids meals
Laptop safe
Newspapers
Non-feather pillow
Pants press
Pool towels
Pool with a view
Private bathroom
Radio
Safety deposit box
Sea view
Seating area
Shampoo
Shared lounge/TV area
Shower
Slippers
Snack bar
Socket near the bed
Sofa
Tea/coffee maker
Telephone
Tile/marble floor
Toilet
Toilet paper
Trash cans
TV
Upper floors accessible by elevator
Wardrobe or closet
Wine glasses
Wi-Fi available in all areas
Fax/photocopying
Ironing service
Packed lunches
Special diet menus (on request)
Tour desk
Pay-per-view channels
Bathrobe
Shuttle service (additional charge)
Ticket service
Beach towels
First-aid kit
Physical distancing in dining areas
Physical distancing rules
Process in place to check health of guests
CCTV in common areas
CCTV outside property
Hand sanitizer in guest accommodation and key areas
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Coffee shop
Safe
Babysitting/child services (surcharge)
Pets not allowed
Parking (surcharge)
Outdoor tennis
Daily housekeeping
Airport shuttle

FAQs when booking at Novotel Sydney on Darling Harbour

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Photos

All Photos (13)
Bedroom (3)
Bar (1)
Beach (1)
Restaurant (3)

Location

Most Popular Landmarks

  • Darling Harbour 224 m
  • Queen Victoria Building 0.8 km
  • Pitt Street Mall 1 km
  • Sydney Tower 1.1 km
  • Hyde Park 1.3 km
  • St Mary's Cathedral 1.5 km

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