Novotel Sydney on Darling Harbour

100 Murray Street, Sydney, NSW 2009, Australia
+61 299 340 000

rate per night


based on 2,794 reviews
Novotel Sydney on Darling Harbour - Sydney, NSW, Australia
22.09 Tue
23.09 Wed
Compare vs. KAYAK |

Provider Nightly total ₪399 ₪413
Wotif ₪414

Good to know

Value for money


Distance to city center

1.1 km

Location rating


Nearest Airport

Sydney Kingsford Smith

Distance to airport

7.7 km


22.09 Tue
23.09 Wed

Executive Rooms


Bed type
Total stay + taxes & fees
Queen bed

Superior Rooms


Bed type
Total stay + taxes & fees
Queen bed
Double bed
Queen bed
Double bed
Double bed
Queen bed
Queen bed
Double bed
Double bed
Queen bed

Deluxe Rooms


Bed type
Total stay + taxes & fees
Double bed
Queen bed
Double bed




Traveler rating


Time of year

Traveler type

Show reviews that mention

great location in 736 reviews
staff were very friendly in 669 reviews
excellent room in 478 reviews
breakfast was great in 283 reviews
harbour view in 253 reviews
expensive parking in 176 reviews
walk to darling in 166 reviews
bed was comfortable in 155 reviews
darling harbor in 125 reviews
great bar in 94 reviews
hot water in 79 reviews
water pressure in 48 reviews
mould in bathroom in 41 reviews
room service in 37 reviews
convention centre in 35 reviews
drink vouchers in 31 reviews
sydney in 28 reviews
light rail in 17 reviews
tired and in need in 8 reviews
  • Excellent
    Nov 2019

    AC stopped working in middle of the night. We alerted staff the next day and the t was fixed while we were away. We never had hot water at the bathroom sink. In fairness, we never notified the staff about the problem.

  • Mediocre
    Jan 2019

    Worst hotel experience with exhorbitant rates

    Just the receptionists - guy who took my feedback when I checked out and seemed sincerely upset that I had a bad experience and the lady receptionist who produced the bedroom slippers when housekeeping rudely said there was none. Other than that, I was totally ripped off. I know the holidays bring volume, but the hotel should've been prepared for that. If you can't handle it, don't book additional guests, especially the ones that pay and are Accor members. You'll just ruin the experience.

    Booked this for NYE, our first time in Sydney, Australia, at that. Paid a hefty AUD3000 given the holiday and received a rude response with no explanation on the first night from housekeeping when I requested for bedroom slippers. Was told they ran out but reception managed to produce 2 pairs the next morning for me (reception was actually quite helpful). Used, empty glasses, utensils were left on the table after beds were made up and towels were replaced. Room was clearly not vacuumed nor cleaned as the carpet still had some pieces of paper on the floor. Moulting towels with lint sticking to the body upon use, which meant having to take a bath again to remove them. Being an Accor member and having used Novotel around the world on various travels, my family was placed on the lowest floor with the cabin crew of various airlines. Noise could be heard outside. Black out blinds were not noticeable and woke up to the bright light. Refill of water bottles inconsistent - only done on 1 out of 4 days and even after having asked 3x on the same day for a refill, was told - "that's not our department" - and so the water never arrived. Attempted many times to re-stock water in the lobby but it was always empty and finished. For AUD3,000, it was a total rip-off and after having transferred to Westin Sydney with my SPG-Marriott points and getting the best room ever and satisfactory service for another 3 nights, Novotel Sydney has made me re-evaluate and think whether I should still continue using them when I travel.

  • Good
    Feb 2018

    Friendly staff, nice food, great location.

    Shouldn't have to pay for internet access or parking.

  • Okay
    Mar 2014

    The only thing I liked was the availability of the outdoor pool and access to internet in the lobby.

    When I arrived and walked into my room, it smelled horrendous. Then walking into the bathroom their was some object of grossness in the shower. We called immediately and transfered to another room that was ok, but still had an odd odor. Then later in the evening, when coming back from dinner their was puke in 2 of the 4 elevators just sitting there. The front desk was informed, but really didnt act on it. I had to ride up to my floor with puke on the ground cause the other 2 elevators were taking too long. I spent 475 dollars for the one night.....I was extremely disappointed. Didnt even bother to try and get a refund.

  • Okay
    Dec 2010

    I enjoyed the closness to the city of Sydney and the harbour side views from our room.

    The additional cost of the car parking. The lack of exhaust fans in the bathroom.

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Experience Sydney's vibrant shopping and dining hub in 4.5-star comfort at Novotel Sydney on Darling Harbour hotel. Located just 10-minutes across Pyrmont Bridge from central Sydney. Public transport allows easy exploration of the city, plus guests have access to all the fantastic attractions in and around Darling Harbour, including museums, the Sydney aquarium and harbour cruises. Book Novotel Darling Harbour accommodation when attending any events held at the International Convention Centre Sydney.



Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly
Air Conditioning

8.0 Excellent

based on 2,794 reviews








Value for money

Check in


Check out



Policies vary by room type and provider.


Fitness center
Free Wi-Fi
Increased accessibility
ATM on-site
Business center
Car rental
Concierge service
Currency exchange on-site
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Smoke alarms
Outdoor pool
No smoking
Express check out
Cable or satellite TV
24hr front desk
Wake-up service
Designated smoking area
Storage available
Accessible by elevator
Alarm clock
Body soap
Breakfast in the room
Children's television networks
City view
Electric kettle
Family rooms
Fire extinguisher
Flat-screen TV
Free toiletries
Interconnected room(s) available
iPhone dock
Key access
Key card access
Kids meals
Laptop safe
Non-feather pillow
Pants press
Pool towels
Pool with a view
Private bathroom
Safety deposit box
Sea view
Seating area
Shared lounge/TV area
Snack bar
Socket near the bed
Tea/coffee maker
Tile/marble floor
Toilet paper
Trash cans
Upper floors accessible by elevator
Wardrobe or closet
Wine glasses
Wi-Fi available in all areas
Ironing service
Packed lunches
Special diet menus (on request)
Tour desk
Pay-per-view channels
Shuttle service (additional charge)
Ticket service
Beach towels
First-aid kit
Physical distancing in dining areas
Physical distancing rules
Process in place to check health of guests
CCTV in common areas
CCTV outside property
Hand sanitizer in guest accommodation and key areas
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Coffee shop
Babysitting/child services (surcharge)
Pets not allowed
Parking (surcharge)
Outdoor tennis
Daily housekeeping
Airport shuttle

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All Photos (13)
Bedroom (3)
Bar (1)
Beach (1)
Restaurant (3)


Most Popular Landmarks

  • Darling Harbour 224 m
  • Queen Victoria Building 0.8 km
  • Pitt Street Mall 1 km
  • Sydney Tower 1.1 km
  • Hyde Park 1.3 km
  • St Mary's Cathedral 1.5 km

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