|"Excellent staff and very helpful."||(in 192 reviews)|
|"Great restaurants and entertainment!"||(in 21 reviews)|
|"Excellent location and friendly accommodating staff"||(in 229 reviews)|
|"The Valet parking was terrible."||(in 43 reviews)|
|"Some front desk staff was incompetent."||(in 8 reviews)|
|"I all go there for hotel."||(in 44 reviews)|
|great location||in 630 reviews|
|room was clean||in 411 reviews|
|staff was very helpful||in 399 reviews|
|fridge in room||in 377 reviews|
|beautiful view||in 286 reviews|
|nice hotel||in 206 reviews|
|outdoor pool||in 154 reviews|
|bed was very comfortable||in 125 reviews|
|parking is expensive||in 97 reviews|
|free wifi||in 95 reviews|
|front desk||in 86 reviews|
|across the street||in 60 reviews|
|great restaurants||in 45 reviews|
|sheraton||in 37 reviews|
|union station||in 30 reviews|
|city hall||in 24 reviews|
|nathan||in 21 reviews|
|downtown toronto||in 14 reviews|
|cn tower||in 13 reviews|
Room was nice and spacious.
Some confusion when checking in meant I thought we were getting $25 per person food credit a night not $25 a room credit. This lead towards an unpleasant surprise when checking out.
Club staff and amenities was fabulous!
Location was good.
Service was terrible. Facilities were poorly maintained. Facilities were terrible. Food options were terrible.
very courteous and attentive staff
Bed was comfy
Valet parking was terrible, check in process was slow and laboured.
Associates, the good and bad
The woman, Madeline, who checked me in and out was exceptional and is the example for all of the other associates there. She made sure at check-in that I was comfortable, she asked about my flight in, and made sure that I had a map and was situated well to use the PATH and other means to get around Toronto. The hotel was clean and modernized and room service was excellent. The room service associates were exceedingly polite and friendly.
I arrived early Sunday and was in conference all day and jetlagged. I couldn't wait to put in a long rest since I wasn't in conference that morning. I put out the "Do Not Disturb" and latched the door. At about 9:00 am Monday morning housekeeping opened the door. When I got up to see what was going on I told her no services at this time. She said she was having problems with the door because the RFID was flashing yellow (which was explained to me the yellow light meant that the latch was on. She persisted until I let her in. She cleaned the bathroom and left, but my day was just going to have to start I guess. As I saw her throughout my stay she was not the most polite. Very terse "Hello"s, if at all.
Loved the security lady on 10th floor!
Security lady was very nice although we were a loud bunch!
The room was rather tight for a "suite"
Clean and comfy room with a great view of the City of Toronto. Loved the "Club" experience on top of the Sheraton ... it was worth the extra cost. It was great to be able to leave your coat and boots behind and go underground shopping!
Would visit again!
Everything was great from the moment we walked in to the moment we left. Being in the downtown area they did the best to make there guests free at home.
Besides the fire alarm that went off in the evening. That was somethings that wasn’t in our control. everything was good. No complaints.
I ask for and receive one of the best views in the city. As my first rip outside my country the staff was extremely welcoming & friendly.
Bed was very comfortable
The Sheraton Hotels chain has made a name for itself among top hospitality providers with its glittering high-rise exteriors and simple yet attractive guestrooms, and the Sheraton Centre Toronto Hotel does not betray this reputation. Located in the heart of Toronto, this beautiful hotel is a convenient accommodation for guests looking to explore the city. Sheraton Centre Toronto is located within reasonable driving distance to the area's most popular attractions, including Ripley's Aquarium of Canada, two golf courses, Princess of Wales theatre, and the Distillery historic district. Don't forget to visit the front desk for assistance with planning and securing activities or to ask questions about the area. The staff is always happy to help make your stay enjoyable.
While spending time in the hotel, guests can enjoy a 24 hour fitness center and an indoor and outdoor pool. Room service is available 24 hours and guests have a choice of 4 on-site dining venues. Guests travelling on business can also take advantage of the hotel's on-site business center and work comfortably at each room's work desk. The Sheraton Centre Toronto Hotel is proud to welcome pets to the property for a fee.
With beautiful views of the city and a variety of amenities, this hotel is the perfect accommodation for any travel needs. Vacationers can take advantage of the hotel's convenient location while business travelers will find everything they need to stay connected and on task. Frequent guests can also take advantage of the Marriott Rewards program to earn free accommodations. Don't forget to look for offers frequently to book your vacation for a fraction of the cost!
based on 2,183 reviews
Policies vary by room type and provider.
Guests with existing Sheraton Centre Toronto Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Sheraton Centre Toronto Hotel for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Having been recognized as Ontario’s Leading Hotel at the World Travel Awards on numerous occasions, it is easy to see why it has gained a world renowned reputation. Also nominated as Canada’s Leading Business Hotel, the Sheraton Centre Toronto boasts first-class amenities and hospitality. First opened in 1972, the hotel has remained an impressive feature of the city skyline for decades and you’ll feel like a star when staying there.
Reserve a King Garden View room and enjoy a spacious private balcony that provides the perfect place to relax and unwind. Backing on to the lush hotel garden, the outdoor seating space welcomes natural light and connects to the main room through large windows. Furnished with a grand king cabana bed and cable TV, the room is available for roughly C$ 298 (approximately $221) per night.
Upon your arrival you will be supplied with a sleeping bed and welcome pack that includes a tasty treat. Pet sitting services can be organized through the concierge, so that you can enjoy your holiday with peace of mind knowing that your faithful companion is being looked after.
Book a table at Quinn’s Steakhouse & Irish Bar and feast on exceptional food from the grille in a charismatic old-fashioned restaurant. Serving a delicious combination of North American and Irish cuisine, the family owned business creates the perfect environment to celebrate a birthday or anniversary. With an extensive whiskey and ale list to compliment hearty favorites such as slow-roasted ribs and baked potatoes, you’re sure to leave utterly satisfied. There is a dedicated gluten-free menu available for both lunch and dinner.
Catching an Uber from Toronto Pearson International Airport takes the stress and planning out of travel, with the trip taking about 40m and costing roughly C$ 50 (approximately $37). Alternatively, you can board the UP Express train at the airport and head towards Union Station. There you will need to change to Line 1 (Yellow) of the subway and travel to Osgoode Station, from which the hotel is a short 4m walk. Traveling via public transport will take roughly 40m and cost around C$ 16 (approximately $12).
Regularly hosting both private business meetings and large-scale conferences, the hotel has everything you’ll need to smoothly run your event. Meeting rooms have state-of-the-art media equipment such as a LCD projector, audiovisual gear, portable sound system and microphones. Electrical technicians, security guards and photographers are also available upon request to ensure you have the services on hand that you require. Boardroom-style spaces such as the Oak Room provide an intimate setting for only 10 people, while the Pine Ballroom has capacity for more than 800 people. (Prices checked 28/05/19).
Sheraton Centre Toronto Hotel is located at 123 Queen Street West in Downtown, 0.1 km from the center of Toronto. Nathan Phillips Square is the closest landmark to Sheraton Centre Toronto Hotel.
Check-in time is 15:00 and check-out time is 12:00 at Sheraton Centre Toronto Hotel.
Yes, Sheraton Centre Toronto Hotel offers free Wi-Fi.
No, Sheraton Centre Toronto Hotel does not offer free parking.
No, Sheraton Centre Toronto Hotel does not offer free airport shuttle service.
Sheraton Centre Toronto Hotel is 2.7 km from Toronto Island.
Yes, Sheraton Centre Toronto Hotel has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.