3 stars
Sternwheeler Hotel and Conference Centre
Photos of Sternwheeler Hotel and Conference Centre
Overview
Located in the heart of downtown Whitehorse within blocks of the citys best restaurants, nighttime hot spots and shopping and the Yukon River, the Westmark Whitehorse Hotel & Conference Center is the Yukons largest lodging and conference center. With 181 guest rooms and suites, conference facilities, special-event catering and a restaurant on site, the Westmark Whitehorse Hotel is the ideal venue for small or large functions and business meetings and has amenities sure to please
Latest deals for Sternwheeler Hotel and Conference Centre
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Sternwheeler Hotel and Conference Centre
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
- Business center
- Flat-screen TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Key access
- Key card access
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- No smoking
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Window
- Family rooms
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Beauty salon
Pool and spa
- Hot tub
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Sternwheeler Hotel and Conference Centre
7.1
Good
321 verified ratings
Wonderful
38
Very good
54
Good
80
Okay
38
Fair
38
Mediocre
27
Poor
46
Guests say
Guests appreciated the central location, highlighting its proximity to interesting places and the clean environment. However, many voiced concerns over inadequate service, especially around parking issues and communication from staff. The comfort of the beds was also a common point of dissatisfaction, alongside cleanliness concerns in some rooms. Overall, while the hotel has potential, improvements are necessary to enhance the guest experience.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
7.2 out of 10
260 reviews
2 out of 10
1 review
6.8 out of 10
5 reviews
Pros (+) Nothing
Cons (-) Check in, luggage car, parking, elevator, heat and A\C, bed, windows, check out shuttle
Pros (+) Westmark is conveniently located in Whitehorse and has early hours for breakfast. Nice beds and linen, carpeted room. Warning sign about running too many high power appliances.
Cons (-) The room on one side had a young family that were noisy though they didn't stay up too late. Also got to smell the diapers, baby powder and milk. On the other side, the man spent several minutes clearing his throat every minute. Blowing his nose in the morning sounded like he was in my room. Hair missed by cleaners in sink. Sound wise, not much different than lower priced facilities in Whitehorse.
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Pros (+) Clean, comfort , I would stay again!
Cons (-) Small fridge and small microwave in room would be handy
Pros (+) This hotel is perfectly fine. It's not a fancy place, but it's clean and has a restaurant and bar. The entire staff was very friendly and helpful. It is within walking distance to a lot of interesting places, including the river walk which is really cool.
Cons (-) If you are driving here, and don't arrive early, finding a non metered parking spot is a chore. The hotel lot is very small. The meters start at 9:00, so if you sleep in, you're probably going to get a ticket.
Pros (+) The staff was nice and I do like the central location.
Cons (-) The wifi only worked in the hallway. The beds were rock hard - used our camping sleeping pads to help make it softer.
Location
201 Wood Street, Whitehorse, YT Y1A 2E4
What's nearby
- MacBride Museum of Yukon History156 m
- Old Log Church Museum319 m
- S.S. Klondike National Historic Site1 km
- Yukon Transportation Museum1.7 km
- Yukon Beringia Interpretive Centre2 km
- Whitehorse Fishway2.8 km
- Yukon Arts Centre3.8 km
- Copperbelt Railway & Mining Museum4.9 km
- Miles Canyon6.8 km
- Mount Sima12.2 km
- Yukon Wildlife Preserve22.8 km
- Ibex Mountain32.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Sternwheeler Hotel and Conference Centre
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price