Hotels near Ann Arbor airport

Hotels near Ann Arbor airport

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Ann Arbor (ARB) - Ann Arbor, MI, United States
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Best hotels near Ann Arbor airport

Cleanliness
9.4
Comfort
9.4
Facilities
9.3
Location
9.2
Overall
9.1
Overall 9.1 Excellent
Based on 506 reviews
Cleanliness
9.4
Comfort
9.4
Facilities
9.3
Location
9.2
Overall
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.4
Location
9.2
Services
9.3
Staff
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.5
Comfort
9.5
Location
9.2
Services
9.0
Staff
9.2
Cleanliness
9.4
Comfort
9.6
Location
9.3
Services
9.4
Staff
9.1
Cleanliness
9.1
Comfort
9.2
Location
9.0
Overall
7.0
Services
9.1
Cleanliness
9.2
Comfort
9.1
Location
8.9
Services
8.8
Staff
9.0

Good 7.0
Pros: King size bed.
Cons: Being charged extra when paying.
Excellent 10.0
Pros: Breakfast was just ok
Cons: Nothing
Excellent 10.0
Pros: Loved the hotel and it's staff. Hoping full breakfast returns soon to hotels. We are now Hyatt Hotel seekers.
Excellent 8.0
Pros: Clean, comfortable, spacious.
Cons: The breakfast was just okay.
Excellent 10.0
Pros: King size beds
Cons: none
Hyatt Place Ann Arbor - Ann Arbor
Rated #1
9.1
Excellent 9.1
Based on 506 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.4
Facilities
10.0
Location
9.3
Overall
10.0
Overall 9.1 Excellent
Based on 147 reviews
Cleanliness
9.3
Comfort
9.4
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
9.3
Comfort
9.4
Location
9.6
Services
9.3
Staff
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
9.5
Location
9.3
Services
9.1
Staff
9.3
Cleanliness
9.1
Comfort
9.3
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Location
9.1
Services
9.0
Staff
9.4
Cleanliness
8.7
Comfort
8.7
Location
8.3
Services
7.9
Staff
8.7

Excellent 9.0
Pros: Very nice hotel
Cons: Too close to the highway
Excellent 8.0
Pros: Helpful staff
Cons: Great place to stay!
Excellent 10.0
Pros: The location was perfect for us. Very friendly staff person checked us in early and everything about the hotel was exceptional. Very clean, great breakfast, and super friendly staff. Could not have asked for a nicer experience.
Excellent 10.0
Pros: Everything&Staff!
Cons: Nothing
Excellent 9.0
Pros: Location, & friendliness of the staff
Cons: bath-tub drain was clogged & flourescent bulb over kitchenette counter was out.
Good 7.0
Cons: Limited space
Excellent 10.0
Pros: They were very accomidating. They let us use their lobby for our girls to have lunch in. They let us have a late check out of 2pm and even let the girls have two rooms to stay in longer before they left for their final game for the night. The staff was incredible, rooms very clean. Loved all the amenities of having a full size fridge, microwave and dishwasher plus silverware.
Cons: Nothing
Excellent 10.0
Pros: Clean, comfortable and spacious room. Friendly and responsive staff. I’d highly recommend this property.
TownePlace Suites by Marriott Ann Arbor - Ann Arbor
Rated #2
9.1
Excellent 9.1
Based on 147 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
10.0
Location
8.9
Overall
9.7
Overall 8.6 Excellent
Based on 144 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
10.0
Location
8.9
Overall
9.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.3
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
8.9
Location
8.9
Services
9.0
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
8.9
Location
8.8
Services
8.7
Staff
8.7
Cleanliness
9.0
Comfort
8.9
Location
9.1
Services
9.0
Staff
9.2
Cleanliness
8.3
Comfort
8.3
Location
8.5
Services
8.1
Staff
7.9
Cleanliness
8.4
Comfort
8.8
Location
8.4
Services
8.4
Staff
8.1

Poor 1.0
Pros: Zero maid service— NONE. And right when I walked into the bathroom the odor of stale urine knocked me over. If you would hire a maid, I could ask her to use some Lysol or bleach — smelled like a gas station restroom, and no way to clean it! My third and LAST Hilton stay in a year.
Cons: It stank!
Excellent 10.0
Pros: Everything about it was good
Cons: Nothing
Good 7.0
Pros: The quietness clean very clean
Cons: The paid for breakfast is a bag breakfast rotten fruit and old muffins during the week this hotel has buffet breakfast and bag breakfast on the weekend and it was terrible. Which made me over pay for the room bc breakfast was included which was not described when booking.
Excellent 9.0
Pros: I loved the pool area and the cozy fire pit area most!
Cons: There honestly isn't anything that comes to mind.
Excellent 10.0
Pros: Clean, efficient and friendly. Great bar to have a beer before bedtime.
Excellent 10.0
Pros: Very accommodating. Gave us a room by the pool and late check out the next day upon request. Extremely comfy and clean.
Cons: n/a
Hilton Garden Inn Ann Arbor - Ann Arbor
Rated #3
8.6
Excellent 8.6
Based on 144 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.7
Facilities
8.5
Location
8.9
Overall
7.6
Overall 8.5 Excellent
Based on 534 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
8.5
Location
8.9
Overall
7.6
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.4
Location
8.9
Services
8.3
Staff
8.9
Cleanliness
9.0
Comfort
8.5
Facilities
9.0
Location
8.5
Overall
8.0
Cleanliness
8.8
Comfort
8.8
Location
9.0
Services
8.6
Staff
9.1
Cleanliness
8.8
Comfort
9.0
Facilities
10.0
Location
9.1
Services
8.7
Cleanliness
8.9
Comfort
8.8
Facilities
4.0
Location
8.8
Overall
4.0
Cleanliness
9.1
Comfort
8.7
Location
8.7
Services
8.6
Staff
8.9

Excellent 10.0
Pros: 😉
Cons: 😉😉
Excellent 10.0
Pros: Everthing was great for our stay. Staff was great and the hotel was very accomadating.
Excellent 9.0
Pros: Friendly, clean and very helpful.
Cons: I've stayed at this hotel many of times and there is nothing there that I don't like.
Excellent 10.0
Pros: Hotel was very clean and close to a lot of places to go
Cons: Na
Excellent 10.0
Pros: Always love staying here. So clean and comfortable.
Cons: Everything was good.
Okay 4.0
Pros: the people
Cons: the room was cheap and heat broke and super loud run down systems
Good 7.4
Pros: Staff were extremely friendly
Cons: Furniture is getting dated. Mattress was starting to sag.
Excellent 9.7
Pros: Pool was great. Nice all around
Cons: Relish the restaurant was great.
Okay 4.0
Cons: Hornets in window sill, bug in salad, door left open by cleaning service and after a week of staying there and all the nonsense listed above allow a late check out by one hour. After discussing with management the issues above, no formal apology or compensation offered. Stay elsewhere! There is a holiday inn 50 feet away.
Good 6.8
Pros: Executive Section with complimentary appetizers and morning pastries.
Cons: We arrived on a Thursday and stayed 3 nights. The second night, Friday, we were awaken by a fire alarm at 2:45am. We dressed and headed out into the hall where we met other guests returning from the lobby. THEY informed us that it was a false alarm. No one from the hotel EVER spoke with us about the incident. We left the hotel on Saturday before 11am for a day out, we returned that night to find our room had NOT been serviced! The bed was not made nor clean towels left so we called for towels. Upon checkout, NOTHING was said about either situation - no explanations nor apologies. They asked if a receipt had been left under our door - it had not. Apparently someone on the staff did not do their job.
Excellent 10.0
Pros: It was overall a very nice and well decorated hotel. The customer service was amazing and very much worth the price,
Excellent 10.0
Cons: Room wasn't ready ontime
The Kensington Hotel - Ann Arbor
Rated #4
8.5
Excellent 8.5
Based on 534 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.8
Facilities
9.0
Location
8.9
Overall
9.0
Overall 8.5 Excellent
Based on 187 reviews
Cleanliness
8.7
Comfort
8.8
Facilities
9.0
Location
8.9
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.8
Comfort
8.7
Location
9.2
Services
8.8
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
9.0
Location
8.9
Services
8.6
Staff
9.0
Cleanliness
7.3
Comfort
7.9
Location
7.9
Services
7.7
Staff
7.1
Cleanliness
8.5
Comfort
8.8
Location
9.0
Services
9.0
Staff
8.8
Cleanliness
8.3
Comfort
9.0
Location
9.2
Services
8.8
Staff
8.8

Excellent 10.0
Pros: The Kitchenette Sweet and Pool are my destination!
Good 6.0
Cons: Housekeeping should’ve done a little better. There was crushed up candy in the hide a bed. It was onion skin around the fridge and there was no iron. There was also some guests that allowed their pets to roam the hallway freely 👎🏾
Okay 5.0
Cons: No room cleaning.
Excellent 9.0
Pros: It was Grab and Go Breakfasts because of the pandemic. But even with that a hot sandwich, yogurt, fresh fruit, juices, cereals, good coffee was provided.
Excellent 9.0
Pros: Service level
Cons: House keeping was only once in a week. Advise to have it at-least twice a week
Excellent 8.0
Pros: New hotel, great location.
Cons: Still somewhat unfinished. Loose cabinet hinges, patched but unpainted wall areas. Laundry needs more upkeep - it seems it has not been cleaned (washing machines) since hotel opening.
Staybridge Suites Ann Arbor - Univ of Michigan - Ann Arbor
Rated #5
8.5
Excellent 8.5
Based on 187 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.4
Facilities
6.2
Location
8.5
Overall
6.2
Overall 8.5 Excellent
Based on 184 reviews
Cleanliness
8.6
Comfort
8.4
Facilities
6.2
Location
8.5
Overall
6.2
Cleanliness
8.2
Comfort
8.1
Location
8.5
Services
8.1
Staff
8.7
Cleanliness
5.0
Comfort
5.0
Facilities
5.0
Location
5.0
Overall
5.0
Cleanliness
9.2
Comfort
8.9
Location
9.0
Services
8.8
Staff
9.2
Cleanliness
8.0
Comfort
7.9
Facilities
10.0
Location
7.3
Overall
10.0
Cleanliness
8.7
Comfort
8.4
Facilities
6.0
Location
8.5
Overall
6.0
Cleanliness
8.4
Comfort
8.1
Location
8.4
Services
7.8
Staff
9.3

Mediocre 2.0
Pros: The location was the only thing. It had a ok view but other than that it was ok.
Cons: They have horrible service and for the price and location you would think it would look better than it did.
Excellent 8.0
Pros: It was a good location, minutes away from anything. The bed was really nice. Value for your money was ok we would stay here again
Cons: The hot tub was out of commission our whole stay plus we had to schedule our pool times ahead of time. Who knows what time they wanna swim the next day? The whirlpool tub in the bathroom is not one I would sit in, due to it looking gross with rust. Although it was a good location because it was close to everything! Staff was OK, nothing exceptional. The free breakfast could’ve been better, we wish they had more options.
Poor 1.0
Pros: The view and lady that checked me in
Cons: We didn't have towels to dry off. Luckily we brought some with us linen looked dingy. The lady who checked me in was awesome. The other lady was rude and not nice. The toilet had tissue in it like it had been used.
Mediocre 3.0
Pros: I enjoyed my time in the pool
Cons: It was hard to set up and control the tv. It was so loud so I couldn’t use it, the bathroom wasn’t cleaned at all the shower was dirty and there was a old wash clothe hanging up. It was very upsetting made me wonder if the swim in the pool is where the kids and I rash popped up from the next day. I’m not here to belittle you all just wanna inform you!
Mediocre 2.0
Cons: I tried to cancel the room for my elderly parents due to my Dad being ill and not able to travel. I was not refunded or even given a voucher for a future stay.
Okay 4.2
Pros: The staff were extremely friendly and welcoming
Cons: The room was well outdated, the layout was cramped, and the walls were paper thin that you could hear everything through the night...not the best for a good night sleep
Excellent 10.0
Pros: Close to town. good price.
Mediocre 3.7
Cons: No internet.. at all! = no work done noisy air conditioning = no sleep cleaning lady going bold = long black hairs EVERYWHERE !! staff apologetic, but, but, but = no solution given Offered a discount = still waiting...
Fairfield Inn by Marriott Ann Arbor - Ann Arbor
Rated #6
8.5
Excellent 8.5
Based on 184 reviews
Details
Reviews
₪1,505

Cleanliness
8.9
Comfort
8.8
Facilities
8.5
Location
8.8
Overall
8.6
Overall 8.5 Excellent
Based on 151 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
8.5
Location
8.8
Overall
8.6
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
7.0
Overall
8.0
Cleanliness
9.0
Comfort
8.5
Location
8.8
Services
8.5
Staff
8.8
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
8.9
Location
9.0
Services
8.7
Staff
8.9
Cleanliness
8.8
Comfort
8.4
Location
8.8
Services
8.0
Staff
8.9
Cleanliness
9.0
Comfort
9.4
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
8.9
Comfort
8.9
Location
9.0
Services
8.6
Staff
9.4

Good 6.0
Pros: Got 2 rooms so my 14yr old son could have a little getaway with his friend, I stayed in a separate room with my girlfriend. When I went to his room to check out in the morning there was a used condom in front of his door!
Excellent 8.0
Pros: nice room and hotel.
Cons: breakfast in a bag not good.
Excellent 9.0
Cons: I didn’t like that I had to pay for my coffee. They should have coffee there in morning for guests. To pay for coffee is just wrong .. if I would have know that. I would not have stayed there. Just wrong!!!
Poor 1.0
Cons: Not the best experience overall. Within a couple of hours with being in our room; we realize the toilet didn’t flush. Called front desk they stated because it is a holiday weekend maintenance is off and so is manager. Completely understandable. She then moved our room onto the same floor and told us we could grab some snacks for the inconvenience, great. We appreciated that. A couple of hours later, the power goes off in the hotel. We decide to leave for the evening. Upon arriving back after about four hours. Power is still off. Manager tells my fiancé that the power is actually limited and our ac, lights, and wifi is working. Again, not a huge issue. Get to our hotel room, no power, no lights, no ac. Extremely frustrating as we were told by manager these items we were working and we have our seven year old daughter with us. It was 85 degrees last night, we were unable to use our fridge, no ac, no lights at all. Power came on after midnight. This morning while getting ready to check out. I spoke with Brooke at the front desk about my concerns. She stated because we booked through booking.com and it is a third party she cannot help. I asked if there was a way to speak to a supervisor because we were invoiced through the hotel directly. She said her manager said she can adjust room. Then proceeds to bargain with what the adjustment should be. Very unprofessional. She stated she could do an $80 adjustment I stated thank you and she proceeded to tell me the adjustment will be processed once we actually checked out. While checking out she goes over invoice and then puts to the adjust she made… $29. She said that is what she was able to do. Very disappointing as that was not what was discussed. Will be following up with corporate.
Excellent 10.0
Pros: I very much appreciated how clean this hotel was. We travel often and always appreciate a room that doesn’t have me concerned to stay in. Such a relief.
Excellent 8.0
Pros: Good
Cons: Bathroom tub drain wasn't working properly.
Excellent 10.0
Pros: Very accommodating- there were 12 of us in and out- our nephew plays for the Wolverines and we were there to watch them play. It is a great place to stay and would highly recommend it for a couple or even large groups.
Excellent 8.0
Pros: Room was nice
Cons: We had to wait for checking in quite a bit. Housekeeping started harassing us really early, and wouldn't stop, almost walked in on us (put in the door lock so they couldn't get passed it)
Excellent 10.0
Pros: The indoor pool, the lounge area both inside and out, and the bistro's food choices. In the morning, it offers Starbuck's coffee and in the evening, it is a full bar.
Cons: The fitness room didn't have much in the way of equipment and weights.
Excellent 8.0
Pros: Dining off of the lobby was cool. TV's in the booths, very handy, breakfast was good and made fresh and quickly. Also liked the technology in the main lobby. Computers available , a big TV with seating for viewing, a special computer set up to quickly print boarding passed (very convenient), lots of seating for small gatherings. Also, all done with a nice modern décor.
Cons: Hallway carpet to rooms seemed old in style, though room was nicely styled.
Courtyard by Marriott Ann Arbor - Ann Arbor
Rated #7
8.5
Excellent 8.5
Based on 151 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
9.3
Food
10.0
Location
8.7
Overall 8.4 Excellent
Based on 162 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
9.3
Food
10.0
Location
8.7
Cleanliness
10.0
Location
10.0
Overall
8.0
Staff
2.0
Value for money
10.0
Cleanliness
8.6
Comfort
8.3
Location
8.4
Services
8.5
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Food
10.0
Location
10.0
Cleanliness
8.5
Comfort
8.8
Location
9.2
Services
8.3
Staff
8.8
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
8.7
Overall
10.0
Cleanliness
8.9
Comfort
8.7
Facilities
8.6
Location
8.0
Overall
8.6
Cleanliness
8.6
Comfort
8.8
Location
8.3
Services
8.3
Staff
8.3

Good 6.0
Pros: The location was great and the lobby was beautiful as it was.
Cons: Bed was not comfortable not only was it sinking but the pillows were flat and not supportive of mine or my girlfriends head as we could not fall asleep pleasantly. The fact that the bar in the hotel was not available on the weekend as well as food times not being more convenient was not ok.
Excellent 10.0
Pros: It was so clean and so nice!!!! It was absolutely PERFECT!!!! Definitely going back!!!
Cons: That I couldn’t stay longer!!
Excellent 10.0
Pros: Top tier hotel
Cons: Nothing
Excellent 9.0
Pros: The guy at the front desk was amazing. Always smiling and very helpful
Excellent 10.0
Pros: I liked the location cose to main highways and the Hertz Rental Office on-site
Excellent 10.0
Excellent 10.0
Pros: I was flying to New York but because of the high winds and snow, our plane was rerouted to Detroit. Delta gave us hotel vouchers to stay at the Sheraton Four Points by DTW airport. Unfortunately, when we got to the hotel, we discovered that all the rooms had been booked and all the nearby hotels were also completely sold out of rooms. The manager found a few available rooms at the Sheraton Ann Arbor hotel and we ended up Ubering there. The reception was very pleasant and welcoming and they even got me an SPG preferred hotel room even though i couldn't remember whether i had signed up or not. The restaurant was still open and had some amazing food and beer and I was even able to do my laundry at their facility on the 1st floor. The bed in the room was incredible and the room was very spacious, cozy, and warm. And the breakfast buffet the next morning was wonderful - an omelet bar, perfectly cooked bacon, lots of different options, and bottomless coffee and tea. Overall, I had a fantastic stay and would recommend this hotel to anyone staying in the Detroit/Ann Arbor area :)
Excellent 9.7
Pros: My reservation got messed but because of a third party website but they took care of everything for me very quickly and professionally. The room and beds were awesome as well. I would definitely stay at this hotel again
Excellent 10.0
Pros: Clean Friendly helpful staff Nice rooms Hotel Bar One of the best hotel breakfasts Shuttle service
Cons: Pricey Breakfast is not free
Excellent 8.0
Pros: Clean and quiet
Cons: Charges $3 for coffee in the lobby. What hotel does that nowadays? I went out to Tim hortons and bought one cheaper.
Sheraton Ann Arbor Hotel - Ann Arbor
Rated #8
8.4
Excellent 8.4
Based on 162 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.7
Facilities
8.6
Location
8.9
Overall
8.6
Overall 8.3 Excellent
Based on 482 reviews
Cleanliness
8.5
Comfort
8.7
Facilities
8.6
Location
8.9
Overall
8.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.0
Comfort
9.0
Facilities
9.0
Location
7.0
Overall
7.0
Cleanliness
8.3
Comfort
8.5
Location
8.8
Services
8.2
Staff
8.6
Cleanliness
8.6
Comfort
8.7
Location
8.9
Services
8.2
Staff
8.7
Cleanliness
9.0
Comfort
8.6
Location
8.9
Services
8.4
Staff
8.8
Cleanliness
8.7
Comfort
9.2
Location
9.1
Overall
10.0
Services
8.6
Cleanliness
8.3
Comfort
8.7
Location
8.9
Services
8.3
Staff
8.9

Okay 5.0
Pros: AC worked well.
Cons: Sheets were not clean and to many bugs in room including a spider hanging out on one of my pillows.
Good 7.0
Cons: Only stairs, toilet height for children. lousy shower soap. noise in dish washer
Excellent 10.0
Pros: I liked the homey feeling of having a kitchen. The location was very central, and the TV and beds were great. I liked the convenient laundry and picnic tables and the nice landscaping.
Cons: The pool was closed and lobby and breakfast and some work crews staying there were noisy at times. I understand a lot was due to Covid issues and the place worked hard to accommodate everyone.
Good 7.0
Pros: Convenient, good amenities except pool was not open. Room was very clean and well supplied. Good value for price.
Cons: Some glitches - Sofa bed extremely uncomfortable. AC difficult to regulate between rooms in the suite and very loud. People congregate just outside rooms partying loudly. Most of the desk staff was super friendly and helpful except one person who was extremely difficult to communicate with and not helpful. There was no option but to wait for the shift change and speak to someone else.
Okay 4.0
Pros: Bed was very comfortable, shower and bath were clean. Room size for a loft was adequate.
Cons: As seniors we requested a room on the lower floor and received a response that the hotel would gladly provide that. When we arrived at 4 P.M. we were given a 3rd floor room... there are no elevators, they had no rooms on any lower floor. Went in the room to find no shampoos... were told they would be brought up the next morning... they were not. Called to ask where the ice machines were, we were told to use the ice maker in the refrigerator... that did not work... we had no ice. One towel and washcloth each for was provided for our entire 3-day stay... no advance warning of this. Floor of the loft like entry steps was very dirty. After booking, we received an email telling us of the required $100 damage deposit. That has still not been reimbursed. The air-conditioning was extremely noisy and could not be used when sleeping. There were two units, one was a portable unit where guests had to open the sliding door to the outside to expel the hot air it produced through the provided ducting. The WI-FI would not accept our email address, so it did not work. Called the hotel support line and were told we needed to "join" the hotel membership group. Promised breakfast was grab and go, most of which had been grabbed and gone and we could find no coffee.
Good 7.0
Pros: The property was convenient to Briarwood and expressways
Cons: There were people hanging out outside the room and near the window. The room was basic.
Poor 1.0
Pros: I was told this was a family friendly property! We were policed all day and night! My children were not unusually noisy and I made a conscientious decision to get a loft suite, which I know is more isolated! From the time we checked in until we canceled our reservations for the rest of the week we were harassed by staff regarding noise violations, for a policy we weren’t informed about!
Cons: Horrible customer service! Dirty and filthy suite!
Okay 5.1
Pros: - The room is big and there are kitchen utensils. - Basketball court - Pool - Breakfast is pretty extensive for American standards.
Cons: - There were some things that really weren't cleaned well. - We requested a crib and they didn't bring it to the room, had to ask for it twice and it only got there late in the evening. - They weren't very friendly when we tried to get something for breakfast last minute.
Sonesta ES Suites Ann Arbor - Ann Arbor
Rated #9
8.3
Excellent 8.3
Based on 482 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.6
Facilities
9.3
Location
8.8
Overall
8.6
Overall 8.3 Excellent
Based on 178 reviews
Cleanliness
8.5
Comfort
8.6
Facilities
9.3
Location
8.8
Overall
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
8.0
Cleanliness
8.9
Comfort
9.0
Location
8.8
Services
8.8
Staff
9.1
Cleanliness
8.5
Comfort
8.5
Location
9.0
Services
8.3
Staff
9.2
Cleanliness
7.3
Comfort
7.6
Facilities
8.0
Location
8.8
Overall
8.0
Cleanliness
8.4
Comfort
8.5
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.3
Services
8.2
Staff
8.6

Excellent 10.0
Pros: This location was right off the expressway and close to shopping. The property was very clean and had nighttime security. The suites were updated and had all of the needed items to make our stay comfy. Everything was clean and I felt safe.
Excellent 10.0
Pros: As advertised. Clean room, comfortable bed, full kitchen, including dishes, pots & pans, utensils, and full size refrigerator. Free laundry was a bonus. Easy access from the freeway and plenty of free parking. Overall, a great value for the money.
Cons: Can't think of anything.
Excellent 8.0
Pros: Staff was very friendly and helpful. Rooms are comfortable.
Cons: Pillows were a little uncomfortable and needs some updating in the bathroom
Excellent 8.0
Pros: room is very clean, bed is comfortable
Cons: My room is connected to the neighboring room by a door. The guest smoked pots during nights and smoke all came to our room. After our complaint, the reception gave us another room. but moving with a pet at midnight is painful.
Excellent 10.0
Pros: I called 3x to get directions for Ryan who answered all 3 times.. Ryan WAS SO PATIENT AND KIND TO ME and I really appreciated his patience with me. He checked me and was super nice .. Kellun at the front desk was also super duper nice. I WILL SAY THAT EVERY ONE THERE IS AWESOME! I will again say how terrific Kellun is.. he helped me with an extra swipe carrd for my room and i misplaced the remote (was in the closet) and he helped me with that.;. even offered to help me with in the room if i wasnt able to program the remote by myself as he wrote down the instructions. The housekeeper I saw in the hallway was very kind as well. ALL OF THE STAFF were so genuinely friendly and kind!!! I as also pleasantly surprised that the washer and dryers were of no charge as well. HOW COOL ALSO the snacks that were available to buy and also the HONOR SYSTEM.... if you didnt have cash you could get something and fill out the chit and have billed to your room., THIS HOTEL IS AMAZING~! and I will recommend Sonesta Suites to anyone i know who will be staying at a hotel. I truly enjoyed my stay. I also very much like the pet rescue beautiful artwork throughout the hotel. I HAD AN INCREDIBLE STAY
Cons: nothing could have been better. I came to Michigan to attend my Mom and Gramma's funerals and while it was a sad trip the stay at Sonesta Suites made my trip more bearable.
Excellent 10.0
Pros: The room has a kitchen which saved us breakfast money at the restaurants
Cons: Location
Okay 4.0
Pros: The location was good
Cons: The room we received was not the room we expected. Wasn’t aware it was a pet hotel. Pet hair was all over the room. Didn’t even get a Queen bed.
Sonesta Simply Suites Detroit Ann Arbor - Ann Arbor
Rated #10
8.3
Excellent 8.3
Based on 178 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.3
Facilities
8.6
Location
8.7
Overall
7.6
Overall 8.0 Excellent
Based on 204 reviews
Cleanliness
8.5
Comfort
8.3
Facilities
8.6
Location
8.7
Overall
7.6
Cleanliness
8.0
Comfort
7.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
7.0
Cleanliness
8.5
Comfort
8.4
Location
9.0
Services
8.0
Staff
8.8
Cleanliness
8.6
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.5
Comfort
8.5
Facilities
9.0
Location
9.0
Overall
8.6
Cleanliness
8.4
Comfort
8.0
Location
8.6
Services
7.8
Staff
8.6
Cleanliness
8.5
Comfort
9.0
Location
8.7
Services
8.5
Staff
8.1
Cleanliness
8.7
Comfort
8.3
Facilities
8.0
Location
8.3
Overall
6.0
Cleanliness
8.2
Comfort
7.8
Location
8.3
Services
7.4
Staff
8.2

Excellent 10.0
Pros: Very professional, they approved my early check in to set for our 1 year anniversary. We had a great time hanging out in Ann arbor. The hotel stay was very clean,nice.
Cons: Phone did not work in the room.
Excellent 8.0
Pros: Appeared clean, enough space for number of guests using the facility.
Cons: Not that vsual appealing. Other than cereal, food looked very preserved or greasy. Only fruit was apple.
Poor 1.0
Cons: Smell of marijuana and dogs barking
Good 7.7
Pros: Comfortable beds
Cons: Heating only worked when we were actually in the room, meaning it went cold while we were out and had to warm up again.
Excellent 8.2
Cons: I've never filed a noise complaint (or any complaint really) in my life until my stay there. We had a pre-teenage girl birthday party in both rooms across the hall from us. From about 8PM - midnight it was constant yelling/laughing/etc. We have an 18 month old that was trying to sleep, and were very worried they would wake him up. We asked the parent personally to have them quiet down, which didn't work, so we complained to the front desk twice, which also didn't seem to help. I'm not sure if the front desk did anything to try and help or not, but either way, our experience was not positive at this hotel, even if it may not have been primarily the hotel's fault.
Okay 4.5
Pros: The room had some nice decor. I appreciated the "green" touches.
Cons: Where do I begin? I wanted to relax in a bath, but the water would only fill 1/3 of the way. Oh, how relaxing lying in three inches of water! The big issue: I was over-charged an additional $150. When I called to figure out what was going on, I was told it was the booking site's fault. Repeatedly. I offered to send my reservation confirmation. Then, and only then, was I told they'd find a way to refund my money. And, was again told it wasn't their fault. The money will take 3-4 days to be refunded. With no response to a follow-up email asking why they had charged my account a second time, I called the hotel, was accidentally hung up on and then called back. The same manager from before told me repeatedly how busy she'd been all day. I felt like I was a nuisance. She was kind enough to say she'd look into the root of the problem. And kind enough to suggest I always double-check my room rates when checking in. Even if it's confirmed. First, that's not my job. Second, their mistake is not mine or any other guest's fault. They like to blame anyone else. Even you. Even if they say it sweetly, it's still not right. Traveler beware. Double check your room rate and your bank account if you stay here.
Good 7.3
Pros: We were visiting our son for parents weekend. He's in college in Ann Arbor. The hotel was very nice and so was the staff
Cons: The price was ridiculous for a Hampton inn, over $300 per night. Fine for a high end luxury hotel, not a Hampton inn
Hampton Inn Ann Arbor-South - Ann Arbor
Rated #11
8.0
Excellent 8.0
Based on 204 reviews
Details
Reviews

Cleanliness
7.9
Comfort
8.2
Facilities
8.0
Location
8.2
Overall
7.0
Overall 7.7 Good
Based on 241 reviews
Cleanliness
7.9
Comfort
8.2
Facilities
8.0
Location
8.2
Overall
7.0
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Location
9.0
Staff
8.0
Cleanliness
7.5
Comfort
8.2
Location
8.3
Services
7.4
Staff
8.3
Cleanliness
8.3
Comfort
8.3
Location
8.5
Services
7.7
Staff
8.7
Cleanliness
7.8
Comfort
8.2
Facilities
6.0
Location
7.2
Overall
4.0
Cleanliness
7.6
Comfort
8.1
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
7.1
Comfort
8.0
Location
7.5
Services
7.3
Staff
7.8

Mediocre 2.5
Pros: Nothing, it was messy, nothing was in use. Very unhappy with the unavailability of food service, bar service.
Cons: See above
Mediocre 3.0
Cons: Air conditioner, phone and fridge went out. 90 degrees. No fans.. very uncomfortable. Out for several hours starting at 9pm.
Excellent 9.0
Pros: The room was large, clean, and comfortable.
Cons: The lobby was not at all welcoming. We paid extra for a hot breakfast and even called to confirm we would have it available, but at check in we were told they do not have it, just a grab and go. They did say they would refund the extras we paid, but it was still disappointing.
Poor 1.0
Cons: Please debit back $109.89 as the front desk turned back my son after Booking.com reservations accepted his scheduling for being under 21.
Good 7.0
Pros: The service was nice especially since the shortage due to covid. The room was nice.
Cons: The bathroom looked to have water damage on the bathroom door and tub needed the grout cleaned, replaced. The pool wasn't open but that's understandable.
Excellent 9.0
Pros: Location, price and condition
Cons: No complimentary Breakfast ! That’s Bogus!
Excellent 9.0
Pros: Stayed due to surgery at University hospital, staff was very helpful, appreciated they had a wheelchair to use.
Cons: Wish family could have used pool. Not sure how other people in my party could get a breakfast
Okay 5.1
Cons: Customer service was not good.
Holiday Inn & Suites Ann Arbor Univ. Michigan Area - Ann Arbor
Rated #12
7.7
Good 7.7
Based on 241 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.9
Facilities
10.0
Location
8.2
Overall
10.0
Overall 7.7 Good
Based on 106 reviews
Cleanliness
7.9
Comfort
7.9
Facilities
10.0
Location
8.2
Overall
10.0
Cleanliness
7.6
Comfort
7.8
Location
8.4
Services
7.2
Staff
8.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.8
Location
8.2
Services
7.9
Staff
8.8
Cleanliness
8.6
Comfort
8.9
Location
8.4
Services
7.7
Staff
8.9
Cleanliness
7.1
Comfort
6.3
Location
7.6
Services
5.4
Staff
8.8
Cleanliness
7.6
Comfort
6.8
Location
7.2
Services
6.2
Staff
9.1

Mediocre 3.0
Cons: The Mangers Danni was rude and I forget the supervisor name she was rude as well. I was told they were shutting down due to no business and the coronavirus... but if I wanted to extend my stay they would transfer me over to the Kingston hotel (same owner) the day before all of the accusations.....HERE WE GO. They wouldn't let extend my stay due to me smoking!(marijuana)away from their property....miles away! And returning back to their facility smelling like weed! Mind I never smoked I'm my room EVER! They said they smelled the stench for days...BUT THE NRVER KICKED ME OUT NONE OF THE DAYS THEY SMELLED OR ACCUSED ME OF SOMIKNG...On my last day I tired to rebook and danni the manager said no because HE and "maybe" some of present/ future guess doesn't like the smell! I couldn't believe it.! If that was the case why was I told THE DAY BEFORE THAT I COULD REBOOK? HOW COME NO ONE EVER MENTIONED MARIJUANA? I loved the room it was very nice! Wish I had a better experience!
Excellent 9.0
Pros: Pillows soft,friendly service and loved the exercise equipment!
Cons: Not much i didnt like.
Excellent 10.0
Pros: I liked the sport equipment.
Cons: The cleaning staff sometimes forgot to put cream next to the coffee maker. I just went down and got some from reception, no problem there. MINOR 1st world problem. ;-)
Good 7.0
Cons: garbage wasn't emptied and coffee wasn't replenished
Excellent 9.0
Pros: Friendly staff, nicely decorated, loved the citrus waters and the complimentary water bottle to keep us hydrated.
Cons: Would have liked a complimentary continental breakfast. Our room faced the highway, so it was a little noisy with the traffic.
Okay 4.0
Pros: updated rooms.
Cons: TV kept blacking out and taking me back to the hotel screen
Excellent 10.0
Pros: Staff was great Shirley in the restaurant was great
Cons: Nothing
Even Hotels Ann Arbor, An Ihg Hotel - Ann Arbor
Rated #13
7.7
Good 7.7
Based on 106 reviews
Details
Reviews

Cleanliness
7.6
Comfort
7.6
Facilities
6.0
Food
0.0
Location
8.0
Overall 7.4 Good
Based on 308 reviews
Cleanliness
7.6
Comfort
7.6
Facilities
6.0
Food
0.0
Location
8.0
Cleanliness
8.0
Comfort
6.0
Facilities
5.0
Location
8.6
Overall
7.3
Cleanliness
7.4
Comfort
7.6
Location
7.8
Services
7.2
Staff
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.5
Comfort
7.4
Location
8.2
Services
7.1
Staff
8.6
Cleanliness
6.1
Comfort
7.1
Facilities
6.0
Location
7.8
Services
6.5
Cleanliness
8.1
Comfort
8.1
Food
0.0
Location
8.2
Overall
8.0
Cleanliness
8.1
Comfort
8.2
Location
8.1
Services
7.6
Staff
8.1

Mediocre 3.0
Pros: Location is great, easy to get to and get in and out.
Cons: We booked thru Booking.com and when we arrived were told they didn't have the reservation. We had to show proof and they were able to put us into a room. Room was dated and needing of update, furnishings were worn and only ok. People in the unit above made constant noise, and when brought to the staffs attention, they commented that a lot of people have complained about them, yet they did nothing to correct the situation. Pool area was moldy and dirty. Value for the price paid was zero.
Excellent 8.0
Pros: the room was very nice and accomidating
Cons: the shower curtain was fabric and it got soaked and also the tub did not drain it was clogged
Okay 4.0
Pros: Good location / beds are comfortable
Cons: Not really clean no ice machine
Excellent 10.0
Pros: They were nice and accommodating. My room i booked was apparently already booked so they upgraded me to a nicer room no additional charge.
Cons: It was an overnight so nothing was bad about it we got in late and left in the am.
Good 6.0
Pros: It was very close to my Doctors place of business.
Cons: I didn't know I had to ask for coffee pot, glasses and cups.
Okay 5.0
Pros: The staff was friendly and helpful. When the televisions proved too mysterious to operate, the receptionist came and was able after some problems to show us how.
Cons: The hotel was almost impossible to find. VERY poor signage, hidden away down a side alley (I would not call it a street) and sign blocked by trees. Even with GPS it was hard to find. SPOILER: Look for the alley at the Courtyard/Fairfield Inn signs on Boardwalk.
Excellent 10.0
Pros: we had never stayed at an extended stay before and we were pleasantly surprised how nice it was. I also had to do laundry, and the equipment was top notch.
Cons: nothing
Okay 4.8
Cons: The walls a paper thin and you can hear all the activity happening next door. You can hear people's conversations

Cleanliness
8.1
Comfort
8.6
Facilities
8.0
Location
8.9
Overall
8.4
Overall 7.1 Good
Based on 37 reviews
Cleanliness
8.1
Comfort
8.6
Facilities
8.0
Location
8.9
Overall
8.4
Cleanliness
9.3
Comfort
10.0
Facilities
10.0
Location
9.3
Overall
9.0
Cleanliness
7.0
Comfort
8.0
Facilities
7.0
Location
10.0
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
8.4
Facilities
7.6
Location
8.4
Overall
8.0

Excellent 9.1
Pros: comfy pillows, good breakfast, quiet, pool, work out area, fridge and microwave in room
Cons: could use a little more cleaning, doors slam, would be nice to have a larger lobby to lounge
Comfort Inn & Suites University South - Ann Arbor
Rated #15
7.1
Good 7.1
Based on 37 reviews
Details
Reviews

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