Good to know
Value for money
Distance to city center
|Washington All airports|
Distance to airport
|"The staff here are amazing!"||(in 86 reviews)|
|"Clean and organized room with comfortable bed"||(in 50 reviews)|
|"Great location and fantastic views"||(in 38 reviews)|
|"No refrigerator in my room!"||(in 6 reviews)|
|"Very poor customer service."||(in 17 reviews)|
|"No refrigerator in my room!"||(in 47 reviews)|
Time of year
Show reviews that mention
Spacious rooms with pretty nice views.
Communication via Marriott smartphone app could be improved. Luggage assistance offered, supposedly, but could not be provided.
Definetly not a Sheraton standard
- The room service staff are polite - Some of the receptionists are nice too - Water pressure in the head shower is good - offered us free wifi after calling - offered us 50% discount on parking
I am a fan of Sheraton and I hope that the following crticisms are received constructively. - our room was in building #2. The facility is poorly maintained. Carpets are dusty. The hallway is very narrow and looks very cheap. No decorative pieces, no mirrors, no seating area next to the elevator. - rooms and bathrooms are very tiny and a bit dirty; found hair on one of the beds. No refrigerator in the room! - being in building 2, to reach our car we have to go to floor 2, then walk up the stairs to the exit of the building, then cross outside to reach the main building (and the temperature was in the subcooled) and then take another elevator. - the whole process has to be repeated everytime we wanted to use the gym or swimming pool. Imagine being sweat/warm and walking in freezing temperatures - This is important! we called room services to ask if the breakfast is complimentary. They said it is normally not but they will offer it for free because probably it was holidays. So my cousin went down and, while he was eating, the staff in the resto told him that the breakfast is not free. He had to leave his table to talk with a receptionist who showed signs that she is not believing him. Finally, the manager came and resolved the issue. I believe that the staff may need more training I apologize if I seemed negative but I tried to reflect my experience. I am sure that Sheraton is capable of improving their facility. Within the current status of the hotel, I do not recommend stay there
Location, customer service and very nice room. The location for my business trip is excellent. Great customer service exemplified by Gelila as I checked in as she was very helpful with a smile. Room was large and clean.
Nice looking hotel for a good price. The staff was friendly and the room was clean. The shuttle to the airport was very convenient as well.
The only minor hitch we had was they forgot to put washcloths in our room. It took a couple calls to the front desk before they made it up to our room, but it wasn't that big of a deal.
Nothing is good
Conveniently located near the Arlington National Cemetery, the Sheraton Pentagon City Hotel is a high-quality property with an indoor pool. The hotel can provide transportation to and from the airport, and it is also pet-friendly for those that are traveling with a four-legged family member. Breakfast is available daily from the hotel's restaurant, and there is free WiFi available in the lobby. The fitness center is open 24 hours per day, and there is also a business center available for guest use. The hotel will be happy to provide limo or Town Car service for those who desire it.
The property consists of 416 well-appointed guest rooms and suites with plush bedding and contemporary decor. All of the rooms are non-smoking, and some can be booked that are adjoining. Crib or infant beds can be provided free of charge, but rollaway beds will require a slight upcharge. The televisions in each room are equipped with premium cable channels, and the sleek and modern bathrooms are stocked with complimentary toiletries.
Located just a short walk from the Arlington National Cemetery, guests will also find themselves near the Pentagon and Fashion Center at Pentagon City when they book accommodations at Sheraton Pentagon City Hotel. Also within walking distance is Fort Myer. Traveling by car, guests can reach Birchmere, Ballston Quarter and the Lincoln Memorial in less than five miles. Kennedy Center, George Washington University, and the National Air and Space Museum are all nearby as well. The Washington Monument is around four miles away from the Sheraton Pentagon City Hotel.
based on 1,276 reviews
Policies vary by room type and provider.
FAQs when booking at Sheraton Pentagon City Hotel
Does Sheraton Pentagon City Hotel have special cancellation policies due to coronavirus (COVID-19)?
Where is Sheraton Pentagon City Hotel located?
When is check-in time and check-out time at Sheraton Pentagon City Hotel?
Does Sheraton Pentagon City Hotel offer free Wi-Fi?
Does Sheraton Pentagon City Hotel offer free parking?
Does Sheraton Pentagon City Hotel offer free airport shuttle service?
How far is Sheraton Pentagon City Hotel from the airport?
Can you bring pets to Sheraton Pentagon City Hotel?
Does Sheraton Pentagon City Hotel have a pool?
Reviews about Sheraton Pentagon City Hotel
Most Popular Landmarks
- National Air Force Memorial 0.5 km
- Arlington National Cemetery 1.2 km
- National 9/11 Pentagon Memorial 1.2 km
- DEA Museum 1.2 km
- The Pentagon 1.5 km
- Arlington House-The Robert E. Lee Memorial 1.6 km