|""Room is great, very comfortable.""||(in 21 reviews)|
|"And the view of the city was outstanding!"||(in 10 reviews)|
|"Great location and beautiful accommodations"||(in 37 reviews)|
|"Room service options are bad!"||(in 17 reviews)|
|"excessive self parking charge"||(in 17 reviews)|
|"The bed linen irritated my bb’s face"||(in 5 reviews)|
|great location||in 84 reviews|
|great and staff||in 78 reviews|
|room was very nice||in 76 reviews|
|room service||in 73 reviews|
|nice hotel||in 64 reviews|
|great pool||in 41 reviews|
|valet parking||in 40 reviews|
|bed was comfortable||in 27 reviews|
|amazing view||in 26 reviews|
|food was good||in 23 reviews|
|front desk||in 17 reviews|
|ice machine||in 13 reviews|
|bar and restaurant||in 6 reviews|
|close proximity||in 5 reviews|
|four seasons||in 5 reviews|
|thousands of miles||in 3 reviews|
|curtain lining||in 2 reviews|
|downtown austin||in 2 reviews|
Amazing helpful staff
Nice hotel awful good selections
Trendy looking but our room did not look like the pictures of the room we selected on the website.
Room service options are bad!!!!
The cleaning lady came after 4 pm. Really annoying considering that we were out all day, and came back to a messy room to relax before going out again
Downtown Austin Party hotel on weekends
Hotel decor was contemporary & swanky.
Hotel & pool area are overcrowded with 20-30 yr olds partying in Austin for the weekend. Spa is very disappointing. It was very obviously an afterthought. Bed linens were not what JW brand is supposed to provide - they were Courtyard level (check the tags!)
Great place for a girls weekend getaway!
The location was awesome, the staff was super friendly and very accommodating, the room was clean and had an amazing view of downtown. Overall it was perfect for a couple of girlfriends and I to getaway and explore austin.
One thing that I didn't like was that the pool was extremely crowded every day and night that we were there. There was barely room to get IN the pool (you were pretty much shoulder to shoulder in there) let alone find a chair to relax on because they were all taken. We were really excited about the pool too but turns out it wasn't so relaxing. That's my only complaint tho, this hotel was amazing so I can't blame everyone wanting to be there and to enjoy the pool as well.
I liked how friendly the staff was. The entire place is super clean and nice. Accessible to many great restaurants and 6th st. Also there's a lake only two blocks away!
The only reason why I didn't give it a five stars rating is because the entrance to the parking lot is so busy. They only had one entrance and unless you valet you were waiting to get into the garage. On the upside the wait was less than 7 minutes. Also the pool bar needs more kore bartenders. The pool attendees were really nice once you flag them down for attention.
Loved my visit!
Everything! Beautiful room, beautiful city, excellent location.
JW Marriot Austin
Very new and nice hotel. Very big hotel that has hundreds of people in the lobby at a given time. Never had a bad stay there and service is good. But always feel like I am a convention when I stay there.
Rooms very average...In addition it was very noisy, could hear everything going on opening/closing of doors.. etc.
A Great Accommodation
The JW is centrally located to the Austin downtown area and many trendy restaurants and bars were within walking distance. In addition, the room, staff and on-site restaurants were excellent.
When I spend that amount of money for a nightly accommodation, WiFi and Internet need to be a part of the package.
Great gym/workout facility Very comfortable room Love the full length windows and light Great location
Charge $$$ for wifi Noise from the street was surprisingly loud, even on the 30th floor
When we checked in there was a candy wrapper on floor, pieces of trash in closet and a small piece on bathroom floor. I had to call housekeeping to clean our room Saturday after 4:30 pm. They didn't wipe the tops of bedside tables that needed it.
Parking service was a nightmare. Long wait times.
The JW Marriott Austin hotel offers 1,012 oversized, elegant guest rooms with an ideal location near all of the best entertainment and attractions in Austin. This luxury hotel features 120,000 square feet of flexible event and meeting space, including indoor and outdoor venues as well as a fully-staffed event planning team on site. It is also just two blocks from the Austin Convention Center and within walking distance of the Mexic-Arte Museum, the Museum of the Weird, Austin Bat Tours, and more. The Colorado River is just two blocks from the hotel, offering a variety of sightseeing opportunities and outdoor activities.
The JW Marriott Austin offers guest rooms and suites that are the largest available rooms in downtown Austin, all complete with signature Marriott Revive bedding, LED smart TVs, free high-speed WiFi throughout the property, and other upgraded creature comforts. The Executive Suites feature separate living spaces, meeting areas, and stunning views of the city. There are three hospitality suites available for intimate meetings, which include a conference table, wet bar, separate living area, and multiple bathrooms.
This hotel offers concierge services to ensure all guest needs are met. There is an Executive Concierge Lounge for guests staying in one of the 30 exclusive suites at the JW Marriott. The on site spa, Spa by JW, is located on the 5th floor and provides a full array of spa treatments and services. There is also a 24-hour business center and on site FedEx Office facility, making this a great location for business travelers. Guests can enjoy the 24-hour fitness center, lobby bar, and the rooftop pool and bar area with private cabana rentals.
based on 432 reviews
Policies vary by room type and provider.
Guests with existing JW Marriott Austin reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at JW Marriott Austin for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
JW Marriott Austin is located at 110 East 2nd Street in Downtown, 1.8 km from the center of Austin. Mexic-Arte Museum is the closest landmark to JW Marriott Austin.
Check-in time is 15:00 and check-out time is 11:00 at JW Marriott Austin.
No, JW Marriott Austin does not offer free Wi-Fi.
No, JW Marriott Austin does not offer free parking.
No, JW Marriott Austin does not offer free airport shuttle service.
JW Marriott Austin is 10.5 km from Austin Bergstrom. JW Marriott Austin is 89.6 km from Killeen Fort Hood Regional.
No, pets are not allowed at JW Marriott Austin.
Yes, JW Marriott Austin has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.