Hotel Villa Royale

Comfy bed. Friendly night staffer. Mini candies at desk.

Poor parking situation. Maintenance issue with water leak into lower floor unit, inconvenient disruption to morning, no apparent cause tor issue. Delaying one hour more and we would have vacated room. Lack of disabled accessibility makes it challenging. No air conditioning, loud street noise, poor lighting.

Good localisation, a few minutes from train station and metro.

Noise from the street, spoiled furniture in the rooms - but still ok

The way the hotel staff dealt with all our questions and requests was impressive.

The heating system

The rooms were nice and clean and the breakfast buffet was good.

The service was extremely poor. I am a college student and stayed at the hotel with some friends. We were not particularly loud or disrespectful, but the front desk was very rude to us. At one point, the receptionist accused my friend of something and told her he would no longer even speak to her. If you are looking for a quality service hotel, I do not recommend this place.

The staff were friendly and accommodating to our needs, the rooms were clean and comfortable and the location was central with easy access to the city centre

There was a lack of internet access facilities (only one computer for the whole hotel with a European style keyboard (difficult to use for people used to a qwerty style keyboard). WiFi access was intermittent. Bar facilities at night were limited. Breakfast supplies (almost) ran out before 10 am one morning.