Value for money
Distance to city center
Distance to airport
|"Lovely room - lovely staff."||(in 42 reviews)|
|"Very friendly helpful staff."||(in 10 reviews)|
|"Very nice location, breakfast really good!"||(in 38 reviews)|
|"Street noise , including people out late ."||(in 3 reviews)|
|"Street noise despite high floor."||(in 4 reviews)|
|great location||in 97 reviews|
|room was good||in 95 reviews|
|friendly staff||in 91 reviews|
|good breakfast||in 59 reviews|
|comfortable beds||in 38 reviews|
|nice hotel||in 33 reviews|
|close to metro||in 28 reviews|
|near city center||in 24 reviews|
|lot of noise||in 20 reviews|
|value for money||in 18 reviews|
|noisy street||in 17 reviews|
|nice area||in 14 reviews|
|friendly and helpful||in 13 reviews|
|late check||in 11 reviews|
|louise||in 11 reviews|
|public transport||in 8 reviews|
|brussels||in 7 reviews|
|bit outdated||in 4 reviews|
Location, staff and their service, nice breakfast.
Excellent Hotel near everything!
NH Stephanie is located in the Saint Gilles area of Brussels and located close to many restaurants, fine retailers and the Louise Metro Stop. Definately a GREAT value for the money. We walked everywhere but the Metro, Uber, and Taxi cabs were available if needed.
It would have been nice to have breakfast included as part of the 10 day stay - Breakfast was 17 Euro ($18.00 USD).
Amazing staff, great room, clean and modern. Overall great stay. They really helped take care of me, and I couldn't have asked for a better experience. Excellent. And breakfast was amazing too.
staff, facilities, internet The facilities were poorly up-kept, the internet was extremely slow and the shower did not work. The staff was incredibly rude and they refused to fix the shower or allow us to change rooms the first day. The first few times we brought up the problem, they insinuated that the shower definitely worked, and that we were too incompetent to operate it. The third time, they finally had someone come up to look at the shower, and of course it was broken. Apparently one staff member's confirmation that our shower was broken was not good enough though, and they had to get another staff member to check the shower [which was still obviously broken] again. This whole process took around an hour of the little time we had in Brussels before we were allowed a new room. Furthermore, even after they acknowledged the broken shower, they were not the least bit apologetic for wasting our time and not believing us in the first place. As a last insult, they tried to charge us for items in the minibar that we did not take. Overall, it would have been a nice stay if there weren't any issues that needed staff help, but if something arises and you need the help of the staff, good luck because you'll need it.
The rooms were very comfortable
We believe that €25 to park the minibus was completel;y unnecessary. We also think that €20 per breakfast was far too high. We went elsewhere for breakfast so you lost out in the end.
Friendliness of staff; size of room and facilities; breakfast; location - near Metro, shops, variety of restaurants, within 15 minutes walk of Brussels City Centre.
Not really anything we didn't like, just that we could have done with more than one teabag with the tea and coffee making facilities and, ideally, two armchairs. But in general the hotel provided everything we could have wanted.
Location is excellent, close to metro and just off shopping streets. Room was good size.
We got a smoking room by mistake, it was a bit strong smell of smoke in the room, even with open window.
The rooms were large enough and the elevator reached immediately your floor. The food was good and it was plenty.
We had two beds, and even if we tried to unite them, we couldn't sleep very well, because they were on wheels. Also, around the windows there was some mould, because of humidity. It was cold, but only because they didn't tell us at the reception that we could start the radiators.
Location of the hotel, very practical for my business time.
I should have appreciate to get free internet connexion in the room for that price.
location and price
no air conditioning
location , breakfast, good weekend prices
Room was well equipped
No air conditioning in room. Too hot and stuffy during the warm weather. Quite a lot of noise outside.
Very quiet and clean room, nice bathroom, friendly staff, close to tube and city centre
Comfortable and well-situated
The NH Brussels Stéphanie hotel is situated on a quiet and peaceful side street, yet right in the heart of the upscale Louise shopping district. Just steps away, guests can find luxurious boutiques and fine dining. Meanwhile, Brussels historic city center is only 25 minutes away on foot. Alternatively, Louise metro station is 300 meters away from the hotel and will connect guests to the rest of the city. NH Brussels Stéphanie has 67 contemporary rooms. Each one comes with tea and coffee making facilities and free Wi-Fi. Guests staying on the 6th floor will enjoy the lovely views over the rooftops of Brussels. Each morning, we serve a delicious breakfast buffet. There is something for every taste including fresh breads and pastries, cold cuts, cheeses, fruit, and yogurt. Guests can also wind down with an authentic Belgian beer or their favorite cocktail at our comfy lobby bar with armchairs and booths. If you need a snack any time of the day, there is a 24/7 self-service Open Bar, where you can find hot and cold sandwiches, confectionary, and various beverages. Our staff will be happy to recommend top dining options just steps away from the hotel.
based on 969 reviews
Value for money
Policies vary by room type and provider.
NH Brussels Stéphanie is located at 32 Rue Jean Stas in Saint-Gilles, 1.9 km from the center of Brussels. Église Notre-Dame du Sablon is the closest landmark to NH Brussels Stéphanie.
Check-in time is 15:00 and check-out time is 12:00 at NH Brussels Stéphanie.
Yes, NH Brussels Stéphanie offers free Wi-Fi.
No, NH Brussels Stéphanie does not offer free parking.
No, NH Brussels Stéphanie does not offer free airport shuttle service.
NH Brussels Stéphanie is 11.8 km from Brussels Bruxelles-National. NH Brussels Stéphanie is 40.2 km from Antwerp Deurne.
Yes, NH Brussels Stéphanie is a pet-friendly hotel.
No, NH Brussels Stéphanie does not have a pool onsite.