Krystal Grand Punta Cancun

5 stars
Blvd. Kukulcan km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 891 5555
6.8
Okay
based on 2044 reviews
2,044 reviews
Tue 24.02
-
Wed 25.02
1 room, 2 guests
Deals from
₪826
/Cheapest rate per night
Room type
Provider
Nightly total
King room, bed type unknown
₪826
King room, bed type unknown
₪914
King room, bed type unknown
₪940
16 more Krystal Grand Punta Cancun deals
16 more Krystal Grand Punta Cancun deals
Photos of Krystal Grand Punta Cancun
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Krystal Grand Cancun is situated in Cancun and is close to nearby attractions, such as Coco Bongo Cancun, Hard Rock Cafe Cancun and Cancun Convention Center. It also provides a rooftop terrace, a sauna and an outdoor pool.

Guests of the resort have access to its wide variety of outdoor activities, including snorkeling, windsurfing and scuba diving. Staff are available 24/7 and can assist with booking tours and tickets. A kids pool, a sun deck and a kids club are also offered at the resort.

There are 715 elegant rooms at Krystal Grand Cancun, each providing all the necessities to ensure a comfortable stay. They are also fitted with a hair dryer and a mini bar.

Krystal Grand Cancun has an on-site restaurant, perfect for those wishing to eat in. A refreshing beverage can be savoured in the on-site bar.

The resort is close to Cancun Diving College. Valet parking is available for guests with a car, or an airport shuttle service can be arranged upon request.

6.8
Okay rating
Based on 2,044 verified guest reviews

Latest deals for Krystal Grand Punta Cancun

Tue 24.02
-
Wed 25.02
Type of stay
Booking link
No inclusions
₪826
No inclusions
₪914
No inclusions
₪940
No inclusions
₪995
No inclusions
₪1,016
No inclusions
₪1,051
No inclusions
₪1,058
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₪1,087
No inclusions
₪1,119
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₪1,176
No inclusions
₪1,242
No inclusions
₪1,292
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₪1,323
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₪1,343
No inclusions
₪1,378
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₪1,950
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₪667
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₪774
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₪1,058
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₪1,162
No inclusions
₪1,214
No inclusions
₪1,276
No inclusions
₪1,293
No inclusions
₪1,353
No inclusions
₪1,375
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₪2,302
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₪663
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₪1,420
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₪934
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₪1,000
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₪1,043
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₪1,160
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₪1,452
No inclusions
₪1,495
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₪1,495
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₪1,596
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₪677
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₪736
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₪996
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₪1,003
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₪1,041
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₪1,047
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₪1,048
No inclusions
₪1,110
No inclusions
₪1,115
No inclusions
₪1,225
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Krystal Grand Punta Cancun

  • Restaurant
  • Room service
  • Business center
  • Airport shuttle
  • Meeting/Banquet facilities
  • Parking
  • Spa
  • Laundry service
  • Laundry facilities
  • Hairdryer

Services and conveniences

  • ATM on-site
  • Room service
  • Business center
  • Meeting/Banquet facilities
  • 24hr front desk

Pool and spa

  • Sauna
  • Spa
  • Hot tub

Things to do

  • Beauty salon
  • Gift shop
  • Scuba diving

Parking and transportation

  • Airport shuttle
  • Parking

Accessibility and suitability

  • Elevator
  • Designated smoking area

Laundry

  • Laundry facilities
  • Laundry service

Dining

  • Restaurant
  • Minibar

Family friendly

  • Babysitting or child care
  • Playground

Bathroom

  • Hairdryer

General

  • Storage available

Health and safety

  • Safe

Reviews of Krystal Grand Punta Cancun

6.8
Okay
2044 verified ratings
Wonderful
799
Very good
334
Good
314
Okay
134
Fair
143
Mediocre
102
Poor
219

Summary of reviews

Guests say
Guests appreciated the beautiful beach and great location of the hotel, but many expressed dissatisfaction with the service, cleanliness, and food quality. Issues such as poor maintenance, long wait times for food, and unhelpful staff were frequently mentioned. Overall, while the setting is appealing, the hotel falls short in several key areas, leading to a disappointing experience for many visitors.
AI-Generated from customer reviews
Location9.5 out of 10
Room Size5 out of 10
Amenities2.5 out of 10
Cleanliness2 out of 10
Service1.5 out of 10
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Score by provider

All reviews

2.0
Poor
Pikesh, Mar 2024
Only one elevator worked the entire time we stayed there out of 4 elevators, took about 20 mins or more each time we wanted to go in and out. Run down and out of date room / decor and furniture. It felt like a hourly motel off highway.
6.0
Okay
Adrian, Jan 2021
Pros (+) Great staff Altitude tower is great Grand tower is 3 stars
Cons (-) Upgrade the grand tower
4.8
Mediocre
Anonymous, Jul 2019
Pros (+) I usually don’t do reviews but this one was super necessary. The hotel has a great location and the facilities are nice. However the service was awful. Really bad. We got there at 10pm on a Thursday and there was not anything to eat. Although the restaurants hours where until 11pm. we had to call the manager and after arguing with us they started to bring us food. The breakfast place and the resta...
Read more
7.1
Good
Anonymous, Feb 2018
Pros (+) Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.
10
Wonderful
Anonymous, Dec 2016
Pros (+) To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!
Cons (-) The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:
10
Wonderful
Anonymous, Apr 2016
Pros (+) A clean, safe place with friendly and helpful personnel . Good location. Easy access to the beach nightlife.

Location

Blvd. Kukulcan km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Convention Center0.5 km
  • CoCo Bongo Cancun0.5 km
  • Hard Rock Cafe Cancun0.5 km
  • Cancun Golf Club at Pok Ta Pok1.9 km
  • La Isla Shopping Mall3.5 km
  • Kukulcan Plaza4.3 km
  • Spa at The Royal Sands4.7 km
  • Puerto Cancun7.3 km
  • Iberostar Cancun Peninsula Convention Centre8.4 km
  • Puerto Juarez8.5 km
  • Gran Puerto8.6 km
  • Iberostar Golf Club Cancun8.6 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Krystal Grand Punta Cancun

Low season

High season

Average price (weeknight)

Average price (weekend night)

January
August
₪1,213
₪1,129
Cheapest month to stay with an average 4% drop in price.
Most expensive month to stay with an average 4% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Krystal Grand Punta Cancun

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Krystal Grand Punta Cancun

  • If you’re after a cheap room at Krystal Grand Punta Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in January and August.
  • How long should you stay at Krystal Grand Punta Cancun? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Krystal Grand Punta Cancun

  • Where is Krystal Grand Punta Cancun located?

    Krystal Grand Punta Cancun is located at Blvd. Kukulcan km 8.5, Zona Hotelera in Hotel Zone, 9.2 km from the center of Cancún. Cancun Convention Center is the closest landmark to Krystal Grand Punta Cancun.

  • When is check-in time and check-out time at Krystal Grand Punta Cancun?

    Check-in time is 15:00 and check-out time is 12:00 at Krystal Grand Punta Cancun.

  • How far is Krystal Grand Punta Cancun from the airport?

    Krystal Grand Punta Cancun is 17.7 km from Cancun. Krystal Grand Punta Cancun is 71.5 km from Cozumel.

  • How does KAYAK find such great Krystal Grand Punta Cancun hotel deals?

    KAYAK scours the web for all room deals available at Krystal Grand Punta Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Krystal Grand Punta Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Krystal Grand Punta Cancun.

Nearby hotels and places to stay

Closest

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Enjoy waking up on the beach! Great location.br
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4-star hotel
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Cheapest

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2-star hotel
89% cheaper
Green Caps
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3-star hotel
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Essenzia de Cancun
6.6 Good (253 reviews)0.95 kmFitness center, Restaurant, Free Wi-Fi₪164+
3-star hotel
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3-star hotel
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Most recommended

See most recommended stays in Cancún
4-star hotel
Hyatt Ziva Cancun9.2 Excellent (1,858 reviews)0.11 kmPrivate beach, snorkeling, Outdoor pool₪1,870+
3-star hotel
57% cheaper
Mayan Monkey Cancun - Social Hotel
8.7 Excellent (5,996 reviews)0.92 kmAdults only, snorkeling, Outdoor pool₪389+
5-star hotel
Turquoize at Hyatt Ziva Cancun - Adults Only
8.6 Excellent (257 reviews)0.14 kmPrivate beach, adults only, snorkeling₪2,665+
5-star hotel
Riu Palace Las Americas8.6 Excellent (554 reviews)0.88 kmPrivate beach, snorkeling, Outdoor pool₪1,138+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

6.8
9.2 km
Cancun
17.7 km

Everything you need to know for your stay in Cancún