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Krystal Grand Punta Cancun
4 stars

Krystal Grand Punta Cancun

Blvd. Kukulcan km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 891 5555
From
₪682
Cheapest

rate per night

7.0
Good
based on 1990 reviews
1,990 reviews
Room type
Provider
Nightly total
Standard room
₪682
King room
₪735
Deluxe room
₪803

Photos of Krystal Grand Punta Cancun

Overview

Rating

Krystal Grand Cancun is situated in Cancun and is close to nearby attractions, such as Coco Bongo Cancun, Hard Rock Cafe Cancun and Cancun Convention Center. It also provides a rooftop terrace, a sauna and an outdoor pool.

Guests of the resort have access to its wide variety of outdoor activities, including snorkeling, windsurfing and scuba diving. Staff are available 24/7 and can assist with booking tours and tickets. A kids pool, a sun deck and a kids club are also offered at the resort.

There are 715 elegant rooms at Krystal Grand Cancun, each providing all the necessities to ensure a comfortable stay. They are also fitted with a hair dryer and a mini bar.

Krystal Grand Cancun has an on-site restaurant, perfect for those wishing to eat in. A refreshing beverage can be savoured in the on-site bar.

The resort is close to Cancun Diving College. Valet parking is available for guests with a car, or an airport shuttle service can be arranged upon request.

Rating
7.0
Good
Based on 1,990 verified guest reviews

Latest deals for Krystal Grand Punta Cancun

Fri 21.03
Sat 22.03
Double room
bed type unknown
2 double beds
1 king bed
King room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
1 king bed
2 double beds
bed type unknown
Standard room
bed type unknown
2 double beds
bed type unknown
Superior room
2 double beds
2 double beds
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Krystal Grand Punta Cancun

  • Snorkeling
  • Outdoor pool
  • Beachfront
  • Spa and wellness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

General

  • Executive lounge access
  • Family rooms
  • Storage available
  • Quiet street view
  • Beachfront
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Tile/marble floor
  • City view

Things to do

  • Gift shop
  • Board games/puzzles
  • Game room
  • Golf
  • Scuba diving
  • Diving
  • Snorkeling
  • Evening entertainment
  • Cooking classes
  • Beauty salon
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Spa bath
  • Toilet

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Trash cans

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Coffee machine
  • Dining table

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle
  • Valet parking

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Increased accessibility
  • Elevator

Outdoor

  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Sofa bed
  • Wardrobe or closet

Workspace

  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Aerobics

Reviews of Krystal Grand Punta Cancun

7.0
Good
1990 verified ratings
Wonderful
787
Very good
329
Good
305
Okay
133
Fair
136
Mediocre
96
Poor
204

Summary of reviews

Guests say
Guests highlighted the hotel’s fantastic location, especially its proximity to the beach and nearby nightlife. Many reviewers praised the cleanliness of the hotel and the helpfulness of the staff. However, the service received significant criticism, with guests reporting long wait times for check-in, issues with restaurant reservations, and other service-related problems that detracted from their overall experience.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service1.5 out of 10
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All reviews

2.0
Poor
Pikesh, Mar 2024
Only one elevator worked the entire time we stayed there out of 4 elevators, took about 20 mins or more each time we wanted to go in and out. Run down and out of date room / decor and furniture. It felt like a hourly motel off highway.
6.0
Okay
Adrian, Jan 2021
Pros (+) Great staff Altitude tower is great Grand tower is 3 stars
Cons (-) Upgrade the grand tower
4.8
Mediocre
Anonymous, Jul 2019
Pros (+) I usually don’t do reviews but this one was super necessary. The hotel has a great location and the facilities are nice. However the service was awful. Really bad. We got there at 10pm on a Thursday and there was not anything to eat. Although the restaurants hours where until 11pm. we had to call the manager and after arguing with us they started to bring us food. The breakfast place and the resta...
Read more
7.1
Good
Anonymous, Feb 2018
Pros (+) Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.
10
Wonderful
Anonymous, Dec 2016
Pros (+) To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!
Cons (-) The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:
10
Wonderful
Anonymous, Apr 2016
Pros (+) A clean, safe place with friendly and helpful personnel . Good location. Easy access to the beach nightlife.
10
Wonderful
Isabella , Mar 2015
Pros (+) The place was amazing. Everyone was there to help you and please you. We had troubles with rooming situation and Irvin helped us out so much. He was able to fix our situation and be super friendly about it the whole time. We went over spring break weekend, but the hotel was pretty good about quieting people down during the night so we got a great nights sleep each night! The hotel itself is amazin...
Read more

Location

Blvd. Kukulcan km 8.5, Zona Hotelera, 77500 Cancún, Quintana Roo

What's nearby

  • Delphinus Punta Cancún235 m
  • Forum Beach324 m
  • Playa Caracol0.5 km
  • Playa Chac Mool0.9 km
  • Cancun Golf Club at Pok Ta Pok1.9 km
  • Playa Tortugas2.8 km
  • Acuario Interactivo3.6 km
  • Playa Marlin4.1 km
  • Playa Langosta4.1 km
  • Kukulcan Plaza4.3 km
  • Torre Escenica4.8 km
  • Parroquia de Cristo Resucitado5.2 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Krystal Grand Punta Cancun

Low season

March

High season

March

Average price (weeknight)

₪1,678
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Krystal Grand Punta Cancun

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Krystal Grand Punta Cancun

  • The cheapest price a room at Krystal Grand Punta Cancun was booked for on KAYAK in the last 2 weeks was ₪1,678, while the most expensive was ₪1,678.
  • How long should you stay at Krystal Grand Punta Cancun? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Krystal Grand Punta Cancun

  • Where is Krystal Grand Punta Cancun located?

    Krystal Grand Punta Cancun is located at Blvd. Kukulcan km 8.5, Zona Hotelera in Hotel Zone, 9.2 km from the center of Cancún. Delphinus Punta Cancún is the closest landmark to Krystal Grand Punta Cancun.

  • When is check-in time and check-out time at Krystal Grand Punta Cancun?

    Check-in time is 15:00 and check-out time is 12:00 at Krystal Grand Punta Cancun.

  • Does Krystal Grand Punta Cancun offer free Wi-Fi?

    Yes, Krystal Grand Punta Cancun offers free Wi-Fi.

  • Does Krystal Grand Punta Cancun offer free parking?

    Yes, Krystal Grand Punta Cancun offers free parking.

  • How far is Krystal Grand Punta Cancun from the airport?

    Krystal Grand Punta Cancun is 17.7 km from Cancun. Krystal Grand Punta Cancun is 71.5 km from Cozumel.

  • Does Krystal Grand Punta Cancun have a pool?

    Yes, Krystal Grand Punta Cancun has a pool onsite.

  • How does KAYAK find such great Krystal Grand Punta Cancun hotel deals?

    KAYAK scours the web for all room deals available at Krystal Grand Punta Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Krystal Grand Punta Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Krystal Grand Punta Cancun.

See more FAQs

Nearby hotels and places to stay

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Hyatt Ziva Cancun9.2 Excellent (1,768 reviews)0.12 kmPrivate beach, snorkeling, Outdoor pool₪2,339+
5-star hotel
Turquoize at Hyatt Ziva Cancun - Adults Only8.8 Excellent (249 reviews)0.15 kmPrivate beach, adults only, snorkeling₪2,980+
4-star hotel
46% cheaperKrystal Cancun7.4 Good (4,960 reviews)0.23 kmPrivate beach, snorkeling, Outdoor pool₪546+
3-star hotel
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3-star hotel
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3-star hotel
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3-star hotel
66% cheaperAloft Cancun7.3 Good (2,124 reviews)0.37 kmSnorkeling, Outdoor pool, Fitness center₪344+
4-star hotel
66% cheaperLa Palma Beachfront Hotel Boutique - Self Check In7.9 Good (78 reviews)0.44 kmOutdoor pool, beachfront, Restaurant₪349+
4-star hotel
Hyatt Ziva Cancun9.2 Excellent (1,768 reviews)0.12 kmPrivate beach, snorkeling, Outdoor pool₪2,339+
5-star hotel
Turquoize at Hyatt Ziva Cancun - Adults Only8.8 Excellent (249 reviews)0.15 kmPrivate beach, adults only, snorkeling₪2,980+
3-star hotel
52% cheaperOcean Dream8 Excellent (1,563 reviews)0.75 km₪492+
3-star hotel
5% cheaperRiu Cancun8 Excellent (152 reviews)0.62 kmPrivate beach, snorkeling, Outdoor pool₪967+

Good to know

Value for money

6.9

Distance to city center

9.2 km

Nearest Airport

Cancun

Distance to airport

17.7 km