The hotel is old, which is fine for 3 stars, but the food and staff are the worst. They really have bad people working there, no service at all.
3 stars
Ocean Spa Hotel
Photos of Ocean Spa Hotel
Overview
Located in Cancun, Ocean Spa Hotel All Inclusive offers modern 4-star accommodation, as well as a private beach, a swimming pool and free Wi-Fi. It also provides a 24-hour reception, a car rental desk and a concierge.
The resort features a currency exchange, luggage storage and an atm/cash machine. A gym can be readily accessed by guests wishing to keep active while travelling.
The rooms at Ocean Spa Hotel All Inclusive have a flat-screen TV and a private bathroom. There are also several connecting rooms designed to accommodate families or groups travelling together.
Those staying at the resort can enjoy a unique dining experience at the on-site restaurant, ideally situated for those who want to stay nearby when looking to sit down to a meal. Each evening, guests are invited to enjoy a drink in the cosy lounge bar. There is also a variety of drinks to enjoy at the outdoor bar, which offers a view of the beach.
Ocean Spa Hotel All Inclusive is a convenient base to explore Gran Puerto and Hard Rock Cafe Cancun. For those hoping to dine out, the resort is near a variety of local dining options.
Amenities at Ocean Spa Hotel
- Private beach
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Flat-screen TV
- Free toiletries
- Child pool
- Parking
- Spa
Outdoor
- Balcony
- Beach towels
- Private beach
- Garden
Dining
- Restaurant
- Bar/Lounge
- Coffee machine
Services and conveniences
- ATM on-site
- Currency exchange on-site
- 24hr front desk
Things to do
- Gift shop
- Canoeing
Family friendly
- Complimentary breakfast
- Child pool
Basics
- Free Wi-Fi
- Free toiletries
Pool and spa
- Spa
Parking and transportation
- Parking
Media and entertainment
- Flat-screen TV
Accessibility and suitability
- Increased accessibility
Bathroom
- Hairdryer
Laundry
- Iron and ironing board
Workspace
- Desk
General
- Storage available
Health and safety
- Daily housekeeping
Reviews of Ocean Spa Hotel
7.5
Good
109 verified ratings
Wonderful
41
Very good
21
Good
14
Okay
11
Fair
7
Mediocre
3
Poor
12
Summary of reviews
Guests say
Guests appreciated the great service and food at the hotel, with many praising the staff's helpfulness and the quality of the meals. However, there were significant complaints regarding cleanliness, particularly in the bathrooms, and some found the rooms to be outdated or uncomfortable. Overall, while the atmosphere and service were highlights, improvements in cleanliness and room quality are needed.AI-Generated from customer reviews
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Score by provider
7.6 out of 10
45 reviews
2 out of 10
1 review
All reviews
Location
Blvd Kukulcan Km 3.5, 77500 Cancún, Quintana Roo
What's nearby
- Puerto Cancun2.3 km
- Cancun Golf Club at Pok Ta Pok3.4 km
- Glorieta del Ceviche3.7 km
- Puerto Juarez4.3 km
- Gran Puerto4.5 km
- Cancun Convention Center4.7 km
- Estadio de Beisbol Beto Avila4.7 km
- Hard Rock Cafe Cancun4.8 km
- CoCo Bongo Cancun4.9 km
- Estadio Olímpico Andrés Quintana Roo4.9 km
- La Isla Shopping Mall4.9 km
- Kukulcan Plaza5.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Ocean Spa Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Ocean Spa Hotel
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See most recommended stays in CancúnGood to know
Value for money | 6.0 |
|---|---|
Distance to city center | 4.0 km |
Nearest Airport | Cancun |
Distance to airport | 15.1 km |
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