Value for money
Distance to city center
Distance to airport
|"We loved the honeymoon suite"||(in 7 reviews)|
|"Beautiful place and friendly staff"||(in 84 reviews)|
|"Italian restaurant and steakhouse were fantastic!"||(in 6 reviews)|
|"You literally felt like royalty there"||(in 13 reviews)|
|"The Preferred Club is worth it"||(in 6 reviews)|
|"The staff is rude, the food and drinks have a very low quality."||(in 5 reviews)|
|staff was great||in 169 reviews|
|food and drinks||in 162 reviews|
|service was good||in 93 reviews|
|best hotel||in 76 reviews|
|amazing hotel||in 75 reviews|
|beach great||in 57 reviews|
|felt like royalty||in 48 reviews|
|ocean view||in 39 reviews|
|drinks were all watered||in 27 reviews|
|honeymoon suite||in 25 reviews|
|preferred||in 25 reviews|
|service food||in 24 reviews|
|great pools||in 17 reviews|
|greeted with champagne||in 13 reviews|
|italian restaurant||in 11 reviews|
|selection was great||in 9 reviews|
|second visit||in 8 reviews|
|eat gluten||in 6 reviews|
|sales pitch||in 2 reviews|
Beautiful beach and view, good food at all of the restaurants, clean
Our last night there our whole room smelled like sewage
Everything is top notch.
Room location was horrible.
Everything was amazing !
Our sink over flowed in our second room
Great Hotel, slow service
This hotel is beautiful! It's very modern, the staff is very friendly, the pools are great and the quality of food is amazing. Concierge were able to help me propose to my girlfriend and made the experience even more special than I expected. It was relaxing and romantic.
Being in Cancun, you will still experience the party at a minor level. It was a bit distracting and unrelaxing at times to hear clearly from our room the pool activities from the hotel next door till probably 1am on certain days. Also, the worst thing we experienced was the slow room service. No matter what time you would request it, it would take from 50 to 120 mins. I also had an accident with a juice that spilled inside my room, for which I had to wait over 1 hour for the cleaning services to arrive and take care of.
The rooms are gorgeous, the view is amazing, the amenities are great for a vacation getaway.
The food at the restaurants is really bad, plates are extremely small, food is poorly cooked and the service is also pretty bad. It’s a shame because the restaurants all are very nice and the hotel is beautiful.
It is top three resorts in Cancun easily.
There could be a shuttle service for guests who chose to pay upgrade for butler services in order to not have to use the not so great local taxis which pick you up at the hotel to get you around often with no air conditioner are these taxis.
Everything was beyond our expectations! AMAZING! A true dream experience! Will 100% recommend to anyone.
Great Room junior suite Nice beach Great Staff
I would think 2x if you're traveling solo. This hotel was couples, families.
Great stay -
The staff was excellent! Each team member, ranging from the pool staff to housekeeping, to activities were delightful. The property is very nice and our room was especially lovely... Roomy, clean with a great view.
You have to get up early to reserve your spot at the very crowded pool. It would also be nice if the restaurants took reservations. There is always a wait for the nicer restaurants.
staff Darcel rude and very unprofessional
This place is amazing. We felt like royalty once we arrived. Amenities are top notch. Beautiful hotel with stunning views from all rooms. Food was delicious. Staff was friendly. Entertainment staff was awesome. Highly recommended. I would choose this hotel everytime I travel to Cancun.
There were a few ants in our room but that is probably normal for most places in Mexico. The try to stay on top of it. Wifi was unbelievably slow if not nonexistent. Try getting an international data plan that doesn't screw you on rates.
Vacation club sales pitch.
Secrets The Vine, Cancun, is an adults only, all-inclusive resort that has earned four diamonds from AAA and is a popular location with a wide array of travelers and tourists thanks to its large selection of rooms and suites as well as options when it comes to activities, dining, and services offered.
The resort is located less than 20 minutes away by vehicle from the airport, and it is easily reached via complimentary shuttle or private transportation. It is situated among many other venues, so guests here can enjoy a wide range of things to see and do such as outstanding Japanese restaurants, speedboat and snorkeling tours, museums, golf courses, nature parks, and more.
In terms of accommodation options, rooms can range from standard options with a king size bed or two queen size beds, all the way up to preferred club presidential suites that span nearly 1,600 square feet of area. Included with rooms are lounge areas with TVs, sofas, porcelain floors, in-room soaking tubs, private balconies, refrigerators, writing desks, spacious bathrooms, ocean views, and more depending on the type of room or suite.
Secrets The Vine is proud to offer five separate restaurants where one can enjoy a range of options for breakfast, lunch, and dinner, and reservations are never required at any of them. Guests can also enjoy a meal in their rooms or out on the beach, no matter the time. In terms of activities, travelers here can enjoy the total release program, wine tasting, painting, yoga, dance lessons, volleyball, water aerobics, scuba diving, deep-sea fishing, and more.
based on 673 reviews
Value for money
Policies vary by room type and provider.
Tuck in properly and enjoy incredible vistas of the stark-blue ocean at the Market Café, where a rich Mexican buffet awaits for lunch. In the evening, enjoy a scrumptious a la carte menu with traditional Mexican delicacies. For more sophistication and finest Italian cuisine, visit the Nebbiolo Restaurant, which is perfect for date night with its small tables and chic interior. Another outstanding restaurant option from the many onsite is the Olio, an outside patio restaurant under a wooden pergola which serves Mediterranean cuisine, a salty breeze, and ocean views.
Nature lovers will relish the opportunity to see baby turtles hatch in their live habitat with the resort’s Turtle Release Program that aims to protect and preserve sea turtles. Inquire upon arrival when the next hatchings are expected and become part of this unique experience. Another special activity that might intrigue you is playing golf at the Playa Mujeres Golf Course and El Tinto Golf course. As a resort guest you can benefit from complimentary greens fees, so use your vacation to improve your swing.
The dazzle and magic never stop at this special resort, and regular live shows and music are offered for the guests’ entertainment. Lean back in a comfy seat and enjoy musical performances and gala shows, or enjoy more active events like the resort’s themed parties on the beach. Once a week, the resort hosts a manager’s cocktail party where you can mingle with the hotel staff and guests to make new acquaintances and enjoy refined cocktails at the same time.
For the full honeymoon indulgence, opt for the Secrets Eternity Honeymoon package and celebrate your first steps as husband and wife in style. Kick off the experience with a romantically decorated room and toast your new chapter with complimentary wine and fresh fruit. A breakfast in bed with mimosas allows for an intimate morning, and deep relaxation is provided with a couple’s treatment at the spa. To tip off the experience, enjoy a romantic beach candlelight dinner and petit fours served to your room.
Boasting not only an exclusive Secrets facial, but also their signature manicure and pedicure, the Secrets Signature ritual combines the best for you in one package. To get more out of your pamper day, also benefit from the spa’s Open Spa Bar Massage program where you can combine 4 to 6 treatments to create your own customized relaxation experience.
Benefit from the resort’s travel desk to keep all your requests and needs centered to one location. If you want to explore the area beyond the many activities and events offered at the hotel, you can get information and tour and excursion bookings here. Tours offered include going to Tulum, the Xenotes swimming holes, and to Isla Mujeres.
Secrets The Vine Cancun Adults Only is located at Blvd. Kukulcan Km 14.5 Retorno Ixchel in Hotel Zone, 9.5 km from the center of Cancún. Kukulcan Plaza is the closest landmark to Secrets The Vine Cancun Adults Only.
Check-in time is 15:00 and check-out time is 12:00 at Secrets The Vine Cancun Adults Only.
Yes, Secrets The Vine Cancun Adults Only offers free Wi-Fi.
Yes, Secrets The Vine Cancun Adults Only offers free parking.
No, Secrets The Vine Cancun Adults Only does not offer free airport shuttle service.
Secrets The Vine Cancun Adults Only is 12.6 km from Cancun. Secrets The Vine Cancun Adults Only is 66 km from Cozumel.
Yes, Secrets The Vine Cancun Adults Only is a pet-friendly hotel.
Yes, Secrets The Vine Cancun Adults Only has a pool onsite.