Sonesta Charlotte Lower South End

4 stars
7.8
Good
based on 2037 reviews
2,037 reviews
5700 Westpark Drive, Charlotte, NC 28217, United States
5700 Westpark Drive, Charlotte, NC
+1 704 527 9650
Fri 21.08
-
Sat 22.08
2 guests, 1 room
Bar
Hotel amenity
Lounge
Living room
Conference room
Living room
Bedroom
Room amenity
Conference room
Banquet hall
Pool
Lobby
Bedroom
Conference room
Bedroom
Bar
Living room
Bathroom
Bedroom
Bedroom
Other
Bar
Conference room
Conference room
Banquet hall
Conference room
Dining room
Bedroom
Bar
Living room
Lounge
Conference room
Pool
Front desk
Bar
Bathroom
Conference room
Conference room
Bathroom
Bedroom
Bedroom
Shop
Hallway
Pool
Conference room
Pool
Banquet hall
Building
Pool
Bathroom
Pool
Conference room
Bathroom
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

As its name implies, the Crowne Plaza Charlotte Executive Park is located within an area of corporate properties and business headquarters. Visitors to this premium hotel are within minutes of Freedom Park, Carolina's Medical Center, NASCAR Hall of Fame, Bank of America Stadium, the Billy Graham Library and a long list of malls and shopping centers, parks and more. The Charlotte Douglas International Airport is less than five miles away and shuttles run visitors to the nearest light rail line that runs directly to the downtown district.

While all of this makes it a good choice for the business or the leisure traveler, the amenities and rooms are also part of this property’s wide-ranging appeal. The amenities include both an indoor and an outdoor swimming pool, a modern fitness center, a firepit on an outdoor deck, a volleyball court, business service center with meeting spaces, a popular restaurant with regional specialties, a bar by the pool, free Wi-Fi, concierge desk, free parking, a mini-market on the premises, and dry cleaning (for a fee).

The rooms range from standard to executive and all include the Sleep Advantage option with premium bedding, a work desk, sitting area, premium entertainment system with HD TV, cordless phones with voicemail options, granite baths with luxury fixtures and signature toiletries, as well as premium linens throughout.

Whether it is a long holiday in popular Charlotte or a business trip to one of the many area headquarters, the Crowne Plaza Charlotte Executive Park offers a full-service setting in a great location with plenty of amenities and comforts.

7.8
Good
2037 reviews

Latest deals for Sonesta Charlotte Lower South End

Fri 21.08
-
Sat 22.08
Deluxe room, 1 king bed
₪196
nightly with fees
Double room, 1 twin bed
₪202
nightly with fees
King room, 1 king bed
₪437
nightly with fees
Deluxe room, 1 king bed
₪209
nightly with fees
Standard room, bed type unknown
₪210
nightly with fees
Queen room, 1 queen bed
₪232
nightly with fees
Double room, bed type unknown
₪219
nightly with fees
Deluxe room, 1 king bed
₪292
nightly with fees
Queen room, bed type unknown
₪393
nightly with fees
Deluxe room, 1 king bed
₪222
nightly with fees
Queen room, 1 queen bed
₪248
nightly with fees
Superior room, 1 king bed
₪386
nightly with fees
Standard room, bed type unknown
₪226
nightly with fees
Queen room, 1 queen bed
₪249
nightly with fees
Deluxe room, 1 king bed
₪306
nightly with fees
Deluxe room, 2 double beds
₪230
nightly with fees
King room, bed type unknown
₪298
nightly with fees
Executive room, bed type unknown
₪548
nightly with fees
Deluxe room, 2 double beds
₪232
nightly with fees
Superior room, 2 double beds
₪252
nightly with fees
Queen room, 1 queen bed
₪390
nightly with fees
Deluxe room, 2 double beds
₪253
nightly with fees
Superior room, bed type unknown
₪300
nightly with fees
Queen room, 1 queen bed
₪1,170
nightly with fees
Deluxe room, 2 double beds
₪286
nightly with fees
King room, bed type unknown
₪372
nightly with fees
Executive room, bed type unknown
₪524
nightly with fees
Standard room, 1 king bed
₪306
nightly with fees
Deluxe room, bed type unknown
₪328
nightly with fees
Double room, bed type unknown
₪336
nightly with fees
King room, bed type unknown
₪407
nightly with fees
Deluxe room, bed type unknown
₪330
nightly with fees
Deluxe room, 1 king bed
₪373
nightly with fees
King room, 1 king bed
₪433
nightly with fees
Double room, 2 double beds
₪511
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Sonesta Charlotte Lower South End

  • Outdoor pool
  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business center
  • Wake-up service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key access
  • Key card access
  • 24hr front desk

Bathroom

  • Shower
  • Higher-level toilet
  • Additional toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Accessible parking
  • Allergy-free room
  • No smoking
  • Toilet with grab rails

General

  • Family rooms
  • Interconnected room(s) available
  • Sofa
  • Soundproofing
  • Telephone
  • Carpeted
  • Storage available

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Balcony
  • Outdoor fireplace
  • Picnic area
  • Garden

Parking and transportation

  • EV charging station
  • Parking
  • Parking (surcharge)
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Laundry

  • Ironing service
  • Iron and ironing board
  • Tumble dryer

Bedroom

  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Health and safety

  • First-aid kit
  • 24-hour security
  • Safe

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Gym
  • Fitness center

Pool

  • Indoor pool
  • Outdoor pool

Things to do

  • Shopping

Reviews of Sonesta Charlotte Lower South End

7.8
Good
2037 verified ratings
Wonderful
965
Very good
276
Good
231
Okay
107
Fair
149
Mediocre
80
Poor
229

Summary of reviews

Guests say
Guests frequently praised the hotel's location for its convenience and proximity to attractions, as well as the friendliness and helpfulness of the staff. Cleanliness received mixed feedback, with some guests noting clean rooms while others mentioned maintenance and housekeeping issues. The pool and bar areas were highlighted as positive features by some, though others experienced problems such as unruly events or early closing times. Overall, while the hotel offers good value and amenities, there are recurring concerns about room conditions, service consistency, and facility upkeep.
AI-Generated from customer reviews
Location9 out of 10
Service7 out of 10
Cleanliness6 out of 10
Pool5 out of 10
Bar4 out of 10
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All reviews

8.0
Very good
Douglas, Jun 2026
Overall it is a nice place to stay. The staff at the desk were fantastic, personable, and helpful. We are frustrated that a sweater my wife accidentally left in the lobby was collected and immediately sent to an offsite location requiring us to make a claim. We enquired at the desk when we returned in the late afternoon to learn the hotel’s policy. We still had two days in the hotel. We don’t unde...
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2.0
Poor
Lydienne_e@yahoo.com, Oct 2025
I had a very bad experience. The room is so outdated and very old with some musty smell. Packing was $14 per night which was ridiculous and it was difficult to find a spot. We had to get the security to help us get a spot which should not be the case if you are paying for extra Packing. This is my first time being in a hotel with no shower cap. I don't really need it but it is good to see it. I ne...
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10
Wonderful
Lisselot Alt., Nov 2019
Pros (+) The space, people, breakfast, cleaning..
10
Wonderful
Tina Marie, Oct 2019
Pros (+) The staff went above and beyond by texting me once we got in our room to ensure everything was to our liking! The room was clean, comfortable and spacious. The breakfast bar was delicious and had a nice variety of foods! I would stay here again because of the wonderful customer service, great location (off the interstate and close to major stores and eateries), delicious food and comfortable rooms...
Read more
8.0
Very good
Anonymous, Oct 2019
Pros (+) Very comfortable bed and pillows. Modern and high end looking lobby. Nice showers with good water pressure.
Cons (-) Slight musty smell in semi-subterranean room. Some staining on lounger.
9.7
Wonderful
Anonymous, Jul 2019
Pros (+) Guest services were great. Wish I’d gotten the lady’s name who helped me, but she was incredibly sweet.
Cons (-) Free breakfast.
10
Wonderful
Anonymous, Apr 2018
Pros (+) Very comfortable and clean room. The staff was very polite.

Location

5700 Westpark Drive, Charlotte, NC 28217

What's nearby

  • SouthPark Mall5.4 km
  • Charlotte Center City7.6 km
  • Carolinas Aviation Museum7.7 km
  • Intimidator Roller Coaster7.9 km
  • Mint Museum RANDOLPH7.9 km
  • Bank of America Stadium7.9 km
  • Carowind8 km
  • NASCAR Hall of Fame8 km
  • Charlotte Convention Center8 km
  • 400 South Tryon8.2 km
  • Little Sugar Creek Greenway8.2 km
  • 112 Tryon Plaza8.5 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Sonesta Charlotte Lower South End

Low season

High season

Average price (weekend night)

June
November
₪359
Cheapest month to stay with an average 2% drop in price.
Most expensive month to stay with an average 2% rise in price.
Average Fri & Sat price over the last 2 weeks.

Sonesta Charlotte Lower South End

Which month has the cheapest rates at Sonesta Charlotte Lower South End?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Sonesta Charlotte Lower South End is January, with an average nightly rate of ₪232. The most expensive month is June at ₪368 per night.

What is the cheapest day to book Sonesta Charlotte Lower South End?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Sonesta Charlotte Lower South End is Sunday, with an average nightly rate of ₪250. The most expensive day is Tuesday at ₪374 per night.

How far in advance should you book Sonesta Charlotte Lower South End?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Sonesta Charlotte Lower South End, book around 9 weeks in advance. This could save you approximately 36% compared to booking last minute.

KAYAK's top tips for your stay at Sonesta Charlotte Lower South End

  • If you’re after a cheap room at Sonesta Charlotte Lower South End, then you should consider staying during the low season. The cheapest deals can generally be found in June and November.
  • How long should you stay at Sonesta Charlotte Lower South End? KAYAK users usually book their rooms here for 16 days.

FAQs when booking at Sonesta Charlotte Lower South End

  • Where is Sonesta Charlotte Lower South End located?

    Sonesta Charlotte Lower South End is located at 5700 Westpark Drive in South Charlotte, 8.6 km from the center of Charlotte. SouthPark Mall is the closest landmark to Sonesta Charlotte Lower South End.

  • When is check-in time and check-out time at Sonesta Charlotte Lower South End?

    Check-in time is 16:00 and check-out time is 11:00 at Sonesta Charlotte Lower South End.

  • Does Sonesta Charlotte Lower South End offer free Wi-Fi?

    Yes, Sonesta Charlotte Lower South End offers free Wi-Fi.

  • How far is Sonesta Charlotte Lower South End from the airport?

    Sonesta Charlotte Lower South End is 8.5 km from Charlotte Douglas. Sonesta Charlotte Lower South End is 29.8 km from Concord Regional.

  • Does Sonesta Charlotte Lower South End have a pool?

    Yes, Sonesta Charlotte Lower South End has a pool onsite.

  • How does KAYAK find such great Sonesta Charlotte Lower South End hotel deals?

    KAYAK scours the web for all room deals available at Sonesta Charlotte Lower South End in Charlotte and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sonesta Charlotte Lower South End and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sonesta Charlotte Lower South End.

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2-star hotel
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3-star hotel
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2-star hotel
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3-star hotel
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3-star hotel
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Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.3
8.6 km
Charlotte Douglas
8.5 km

Everything you need to know for your stay in Charlotte