MainStay Suites Charlotte-Executive Park

Some guests reported issues with the cleanliness and maintenance of the rooms, including dirty carpets, stained walls, and outdated facilities. It may be beneficial to request a room inspection or inquire about recently renovated rooms before making a reservation.

Several guests mentioned concerns about the hotel's location, citing instances of feeling unsafe due to interactions with questionable individuals and witnessing illicit activities near the property. It's advisable to remain cautious and aware of the surroundings, especially when traveling to and from the hotel.

While some guests appreciated the in-room kitchen facilities, others reported missing silverware, lack of kitchen appliances, and cleanliness issues. It's recommended to confirm the availability and condition of essential amenities before relying on them for your stay.

Despite the hotel's advertised accessibility, some guests encountered challenges such as a broken elevator and difficulties with room assignments, particularly for guests with mobility limitations. It's advisable to communicate specific accessibility needs with the hotel in advance to ensure a suitable accommodation.

Several guests noted instances of short-staffing, leading to delays in addressing issues and inconveniences such as limited breakfast options and unreliable housekeeping. Guests should be prepared for potential service limitations during their stay.

Numerous guests expressed concerns about the hotel's cleanliness, including reports of unpleasant odors, unclean rooms, and visible signs of poor maintenance. It's recommended to verify the current cleanliness standards and consider recent guest feedback before booking.

Some guests reported encountering maintenance issues, such as non-functional fitness equipment and a lack of hot water, which impacted their overall experience. Visitors should be mindful of potential facility limitations and verify the operational status of amenities upon arrival.

While the hotel offers free parking, guests should consider alternative transportation options, as the property may not be conveniently located near public transit, potentially necessitating the use of ride-sharing services for local travel.

For extended stays, guests should be aware that the hotel's housekeeping service is scheduled only once a week, and amenities such as laundry facilities may require additional fees. It's advisable to plan accordingly and inquire about available services for long-term stays.

Travelers should be mindful of the hotel's low and high seasons, as well as the potential impact of seasonal fluctuations on room availability, rates, and overall guest experience.