Palmer House a Hilton Hotel

17 East Monroe Street, Chicago, IL 60603, United States
+1 312 726 7500

Cheapest
rate per night

8.2

Excellent
based on 2,847 reviews
Palmer House a Hilton Hotel - Chicago, IL, United States
03.12 Thu
-
04.12 Fri
Compare vs. KAYAK |

Provider Nightly total
KAYAK ₪342
Snaptravel ₪380
Zenhotels.com ₪387
KAYAK
Snaptravel
Zenhotels.com

Good to know

Value for money

7.4

Distance to city center

0.5 km

Location rating

9.4

Nearest Airport

Chicago O'Hare Intl

Distance to airport

25.4 km

Rooms

03.12 Thu
04.12 Fri

Standard Rooms

₪387+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪387
Unknown
₪393
Unknown
₪816

Double Rooms

₪380+

Bed type
Provider
Total stay + taxes & fees
Unknown
₪380
Unknown
₪404
Unknown
₪404
Unknown
₪421
Unknown
₪510
Unknown
₪511
Unknown
₪511
Unknown
₪511
Unknown
₪511

King Rooms

₪342+

Bed type
Provider
Total stay + taxes & fees
King bed
₪342

Reviews

Pros

Cons

Traveler rating

894
431
188
63
27

Time of year

Traveler type

Show reviews that mention

+
  • Excellent
    Nov 2019
    8.8

    When I called for help with the Internet, I quickly received explicit instructions how to fix the problem. After I thanked them and hung up, I followed the directions and it worked immediately. 5 minutes later, the person who had helped me called me back to make sure I was able to solve the problem. That has NEVER happened to me in 40 years of travel. Extraordinary service that made a HUGE positive impression on me.

    The electronic pad in the room which offered a lot of information about the hotel and the neighborhood did not work when I tried to use it....probably because the hotel’s systems had gone down a few hours before we checked in. It worked the following morning. The Check-in lines were very long, but moved fairly quickly and staff did a good job handling it. This was nobody’s fault.

  • Okay
    Jul 2019
    4.8

    Old rooms with unreliable HVAC systems. AC stuck at 65*F and had a freezing stay. Guest hotline a joke. Service engineer nice but basically told me at 10pm that the room would take hours to earm up to 70 degrees.

  • Excellent
    May 2019
    9.4

    Amazing location and historic facility. The room was comfortable and well appointed, even if some of the features were a bit dated.

    Some of the details were a bit dated (limited elevator services to various floors), and a large hotel can mean a long walk to your room, but we still loved it!

  • Mediocre
    Oct 2018
    4.0

    Lobby

    The room was not want I expected for a 4 star hotel. My room gave the impression of a neglected hotel. By chance I looked behind the tv stand and found a mountain of dust, dirt and debris. The bathroom was uninviting at best. On one day of my stay house keeping did not clean my room. I will not book this hotel in the future.

  • Excellent
    Jun 2018
    8.5

    Good value for the location

    Location was excellent. Staff very kind and attentive, specially the concierge.

    The mattress is kind of soft. Lines in the reception are a bit chaotic. The lobby is spectacular but the seating is not very inviting.

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About

Overview

Palmer House a Hilton Hotel has luxurious décor, lavish accommodations, and a five-star service staff that will make every guest feel welcomed and comfortable. This downtown Chicago hotel is also known for its close vicinity to nearby attractions and elegant rooms.

The non-smoking hotel offers guest rooms, suites, and executive rooms for business travelers. Each guest will also be treated to a complimentary continental breakfast every morning, as well as snacks and non-alcoholic drinks. Rooms come equipped with high speed internet and flat-screen televisions. Guests will also enjoy the stunning views of Chicago right from their balcony or patio.

Palmer House a Hilton Hotel offers in-room dining services, as well as dining at one of its restaurants. It has signature restaurants like Lockwood Restaurant and Bar, Potters' Chicago Burger Bar, and Lockwood Bar. The menus highlight classic Chicago cuisine, as well as local ingredients and urban culinary perspectives.

For a relaxing day at the spa, Palmer House a Hilton Hotel has many spa treatments for guests to choose from. The extensive list consists of services like scalp massages, manicures, pedicures, and couples massages. Services can be booked by calling the spa directly.

Nearby attractions are also a prominent draw to the Palmer House a Hilton Hotel, which include the Chicago Symphony Orchestra, the Art Institute of Chicago, and the Lincoln Park Zoo.

Palmer House a Hilton Hotel offers many things to do for a scenic Chicago getaway. From elegant rooms and upscale eateries, it's no wonder business travelers choose this hotel for their next Windy City trip.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

8.2 Excellent

based on 2,847 reviews

8.4

Cleanliness

8.3

Comfort

8.4

Staff

7.4

Value for money

Check in

15:00

Check out

11:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

ATM on-site
Spa and wellness center
Business center
Raised toilet
Wake-up service
Pets allowed on request. Charges may apply.
Internet
Executive lounge access
Daily housekeeping
Increased accessibility
Wi-Fi
Roll-in shower
Fax/photocopying
Family rooms
Linens
Concierge service
Towels
Safety deposit box
Currency exchange on-site
Fire extinguisher
Gift shop
Hammam (Turkish bath)
Laundry facilities
Elevator
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Massage
Packed lunches
Free toiletries
Shoeshine
Shops (on site)
Room service
Smoke alarms
Heating
Physical distancing in dining areas
Adapted bath
Physical distancing rules
First-aid kit
Spa
Hot tub
Interconnected room(s) available
Indoor pool
Additional toilet
Alarm clock
CCTV in common areas
CCTV outside property
No smoking
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Beauty salon
Express check out
Hairdryer
Fitness center
Breakfast in the room
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Carpeted
24-hour security
Air-conditioned
Newspapers
Toilet
Guest accommodation is disinfected between stays
Toilet paper
Guest accommodation sealed after cleaning
Toilet with grab rails
All plates, cutlery, glasses and other tableware have been sanitized
Pay-per-view channels
Safe
Sauna
Airport shuttle
Trash cans
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Valet parking
Desk
Dining area
Private bathroom
24hr front desk
Steam room
Storage available

FAQs when booking at Palmer House a Hilton Hotel

Does Palmer House a Hilton Hotel have special cancellation policies due to coronavirus (COVID-19)?

Does the Palmer House a Hilton Hotel offer fitness classes?

What activities are offered at the Palmer House a Hilton Hotel?

Are there any special massages available at the Palmer House a Hilton Hotel?

What meeting facilities does the Palmer House a Hilton Hotel have?

How much is parking at the Palmer House a Hilton Hotel?

What is the best route from the airport to the Palmer House a Hilton Hotel?

Are there any packages available at the Palmer House a Hilton Hotel?

Where is Palmer House a Hilton Hotel located?

When is check-in time and check-out time at Palmer House a Hilton Hotel?

Does Palmer House a Hilton Hotel offer free Wi-Fi?

Does Palmer House a Hilton Hotel offer free parking?

Does Palmer House a Hilton Hotel offer free airport shuttle service?

How far is Palmer House a Hilton Hotel from the airport?

Can you bring pets to Palmer House a Hilton Hotel?

Does Palmer House a Hilton Hotel have a pool?

Photos

All Photos (35)
Bedroom (7)
Bar (2)
Pool (1)
Lobby (2)

Location

Most Popular Landmarks

  • Symphony Center 253 m
  • Art Institute of Chicago 299 m
  • Cloud Gate 380 m
  • Chicago Cultural Center 393 m
  • Millennium Park 0.5 km
  • Chicago Theater 0.6 km

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Hotels North America United States Illinois Chicago Palmer House a Hilton Hotel