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4 stars

Gale Chicago

201 East Delaware Place, Chicago, IL 60611, United States
Chicago, IL
See location+1 312 943 5000
8.0
Very good
based on 2971 reviews
2,971 reviews
Provider
Provider for Gale Chicago
Provider for Gale Chicago
Provider for Gale Chicago

Overview

Rating

Raffaello Hotel Chicago is conveniently located for sightseeing in Near North Side, with John Hancock Center and John Hancock Center Observatory only a few minutes away and 860-880 Lake Shore Drive Apartments and the Museum of Contemporary Art within a five-minute walk. It is situated a short stroll from Magnificent Mile and Michigan Avenue.

There are a variety of facilities available to those staying at Hotel Raffaello Chicago, including rooftop terrace, beauty centre and car hire. Staff are available 24/7 and can book tours and tickets.

Raffaello Chicago has 170 modern rooms that are equipped with all the necessities to ensure an enjoyable stay. Hot drinks can be made with complimentary tea and coffee supplies.

During their stay at Raffaello Chicago Hotel, guests can dine at Pelago Ristorante and relax with a drink at Drumbar. A variety of eating options are also found in close proximity to the property.

O'Hare International Airport is around a 30-minute car ride from Raffaello Hotel and Grand CTA Red Line Subway Station is within walking distance. The hotel's multilingual staff will ensure that every guest has a hassle-free visit.

Rating
8.0
Very good
Based on 2,971 verified guest reviews

Latest deals for Gale Chicago

Wed 19.02
Thu 20.02

Amenities at Gale Chicago

  • Fitness center
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Internet
  • Parking
  • Laundry service
  • Laundry facilities
  • Hairdryer
  • Express check-out

Services and conveniences

  • ATM on-site
  • Room service
  • Express check-out
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Internet
  • Air-conditioned

Parking and transportation

  • Parking
  • EV charging station

Accessibility and suitability

  • Increased accessibility
  • Elevator

Laundry

  • Laundry facilities
  • Laundry service

Dining

  • Restaurant
  • Refrigerator

Bathroom

  • Hairdryer

Things to do

  • Bicycle rental

General

  • Storage available

Health and safety

  • Safe

Family friendly

  • Babysitting or child care

Fitness

  • Fitness center

Reviews of Gale Chicago

8.0
Very good
2971 verified ratings
Wonderful
1137
Very good
571
Good
621
Okay
253
Fair
210
Mediocre
78
Poor
101
Guests say
Guests generally praised the hotel's excellent location as a significant advantage, often mentioning it as ideal for short stays. However, many reviews highlighted that the hotel did not meet the expectations of a 4-star rating, citing issues like cleanliness, outdated rooms, and inadequate amenities. The service was criticized for being difficult to access, especially when requesting additional items such as pillows. Overall, while the hotel offers good value for money, improvements are necessary to enhance guest experience.
AI-Generated from customer reviews
Location10 out of 10
Cleanliness8.5 out of 10
Value for Price8.5 out of 10
Bed Comfort8.5 out of 10
Room Size2.5 out of 10
Service2 out of 10
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Score by provider
5.1
Fair
Suzanne, Jul 2019
Pros (+) No room service! Best thing is the vintage facade and location right off Michigan Ave
Cons (-) Service was lacking in total. Basic room service and maintenance would have changed everything. Gnats filled the bathroom!
10
Wonderful
Jen, Nov 2018
Pros (+) The rooms are larger than any other room I’ve stayed in in Chicago. Beautiful bathroom and perfect location.
10
Wonderful
Anonymous, Jul 2018
Pros (+) Very clean and accommodating. Would stay there again.
8.0
Very good
Anonymous, Apr 2018
Pros (+) large bathroom, lots of hot water, good water pressure, lots of towels (just me in a double), adequate counter space room was clean, quiet, comfortable bed, slept well :-) housekeeping did a terrific job staff was friendly and helpful basically it was hit and miss as there were some who just wanted you to go away and leave them alone!
Cons (-) dim lighting, could have been brighter or had more lights no complementary bottled water stain on carpet, wall patch work done in bathroom; neither of these bothered me but may for someone else staff was useless basically it was hit and miss as there were some who had a positive attitude and would go out of their way to help you!
8.2
Very good
Anonymous, Dec 2017
Pros (+) The location was excellent! The property was clean and the lobby renovated and nice. The Windows opened which was great because the room got very hot at night. The bed was comfortable and the rooms were modern and recently renovated
Cons (-) The room was incredibly small; the building only has one heating system and my room remained hot, so I was unable to adjust the temperature, which made sleeping extremely uncomfortable; there are no tubs, only showers; I had to walk up 3 flights of stairs to find a working ice machine; and the elevators are tiny and very slow. Also, the outer room door needs to be repainted
6.5
Okay
Anonymous, Oct 2017
Pros (+) All of the rooms are suites. There is a bar on property. Location is really convenient.
Cons (-) No early check in. Rooms are dated (especially bathrooms) and need updating. No coffee or breakfast options unless you want to buy something from the donut shop the lease lobby space to.
8.8
Very good
Anonymous, Apr 2017
Cons (-) Elevator was an issue. Very small for the size hotel.
2.0
Poor
Anonymous, Nov 2016
Pros (+) Can't say a thing.
Cons (-) I travel quite a bit every year and stay in dozens of hotels. I must say this was the worst experience at a hotel I have ever had. I would never suggest this place to anyone.
2.0
Poor
Anonymous, Oct 2016
Cons (-) This is a Kayak review- not a hotel review. I booked my travel a week in advance and with 2 days notice I received a call that I no longer had a reservation and there was nothing that could be done. It left me scrambling to find a room and I had to pay 40% more than expected because I never really had a reservation. Will never use Kayak again.
10
Wonderful
Anonymous, Oct 2016
Pros (+) Great location and value...staff was fantastic, reacted to every need we had with a positive attitude and were very timely.
Cons (-) nothing...we don't spend a lot of time in a hotel when we travel...met our needs perfectly

Location

201 East Delaware Place, Chicago, IL 60611

What's nearby

  • 360 CHICAGO98 m
  • Magnificent Mile0.5 km
  • Chicago Riverwalk1.2 km
  • Chicago Theater1.6 km
  • Navy Pier1.7 km
  • Chicago Cultural Center1.7 km
  • Chicago Lakefront Trail1.7 km
  • Millennium Park1.8 km
  • Cloud Gate1.8 km
  • Art Institute of Chicago2.2 km
  • Symphony Center2.3 km
  • Willis Tower2.5 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Gale Chicago

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Gale Chicago

  • Where is Gale Chicago located?

    Gale Chicago is located at 201 East Delaware Place in Near North Side, 2.6 km from the center of Chicago. 360 CHICAGO is the closest landmark to Gale Chicago.

  • When is check-in time and check-out time at Gale Chicago?

    Check-in time is 16:00 and check-out time is 11:00 at Gale Chicago.

  • Does Gale Chicago offer free Wi-Fi?

    Yes, Gale Chicago offers free Wi-Fi.

  • How far is Gale Chicago from the airport?

    Gale Chicago is 16.2 km from Chicago Midway.

  • How does KAYAK find such great Gale Chicago hotel deals?

    KAYAK scours the web for all room deals available at Gale Chicago in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Gale Chicago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Gale Chicago.

See more FAQs

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Good to know

Value for money

7.8

Distance to city center

2.6 km

Nearest Airport

Chicago Midway

Distance to airport

16.2 km