21C Museum Hotel Chicago

21C Museum Hotel Chicago

55 East Ontario Street, Chicago, IL 60611, United States
+1 312 660 6100

rate per night


based on 1,065 reviews

21C Museum Hotel Chicago
Sat 13.08
Sun 14.08

About 21C Museum Hotel Chicago

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi for free

At The James Chicago Magnificent Mile, every guest receives exclusive access to numerous amenities, including complimentary breakfast, room service, laundry service, dry cleaning, and a concierge at the front desk who's prepared to provide guidance and assistance 24 hours a day, 7 days a week. Moreover, this hotel offers on-site parking so that guests can keep their vehicles on secure, private property while they're away from home. There's also a fitness center that visitors can use to exercise during their vacation. Other amenities include access to a bar, a lounge, a spa, and a beauty salon. There are meeting rooms, conference facilities, and a business center available for use as well. The staff here is multilingual and the property is completely smoke-free.

Every room in this hotel has at least one plush bed that includes soft linen and comfortable pillows. Additionally, every room has air conditioning so that each guest feels cool and comfortable during their stay. This hotel also supplies each room with a flat-screen TV that enables visitors to indulge in their favorite movies and TV shows in the comfort of their suite. Every room also has a private bathroom that's full of toiletries and conveniences.

Guests staying at The James Chicago Magnificent Mile are conveniently located next to several popular destinations. Among these beloved attractions are Magnificent Mile, Chicago Riverwalk, 360 CHICAGO, Chicago Theater, and Chicago Cultural Center. Likewise, the closest airports are Chicago Midway Airport and Chicago O'Hare International Airport, while train stations like Chicago-Union and Summit, Illinois are nearby, too.

Photos of 21C Museum Hotel Chicago

Latest deals for 21C Museum Hotel Chicago

Sun 14.08
Thu 18.08
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Queen Rooms(₪566 - ₪2,198)
Queen room
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₪566 totalSnaptravel
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₪779 totalTraveluro
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₪2,198 totalKAYAK
King Rooms(₪615 - ₪1,306)
King room
bed type unknown
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₪615 totalHotels.com
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₪615 totalExpedia
1 king bed

1 king bed



₪705 totalOrbitz
Double Rooms(₪1,069 - ₪1,849)
Double room
1 king bed

1 king bed



₪1,069 totalSnaptravel
bed type unknown
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₪1,119 totalKAYAK
bed type unknown
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₪1,215 totalTraveluro
Standard Rooms(₪724 - ₪902)
Standard room
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₪724 totalSnaptravel
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₪902 totalPriceline
Deluxe Rooms(₪396 - ₪1,356)
Deluxe room
1 king bed

1 king bed



₪396 totalSnaptravel
2 queen beds

2 queen beds



₪459 totalAgoda.com
bed type unknown
bed type unknown


₪483 totalBooking.com
Luxury Rooms(₪680 - ₪1,447)
Luxury room
bed type unknown
bed type unknown


₪680 totalAgoda.com
1 king bed

1 king bed



₪720 totalExpedia
bed type unknown
bed type unknown


₪749 totalZenhotels.com

Amenities at 21C Museum Hotel Chicago

  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV

Health and safety

  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Delivered food is securely covered
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning


  • Wi-Fi available in all areas
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Multi-lingual staff
  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Allergy-free room
  • Upper floors accessible by elevator

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Meeting/Banquet facilities
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Safety deposit box
  • Bottle of water


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper


  • Window
  • Interconnected room(s) available
  • Storage available
  • Seating area
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted


  • Restaurant
  • Bar/Lounge
  • Minibar
  • Tea/coffee maker
  • Coffee machine
  • Dining area
  • Dining table


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Drying rack for clothing

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • TV


  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Clothes rack
  • Wardrobe or closet


  • Spa
  • Spa and wellness center
  • Massage
  • Sauna


  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Beach access

Family friendly

  • Kid-friendly
  • Cribs available


  • Fitness center

Reviews of 21C Museum Hotel Chicago

GreatBased on 1,065 verified guest reviews

Time of Year:
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Newest first
6.0 Okay
All the important features were there. I was very happy.
2.0 Bad
The location and decorations on walls. That’s it. Nothing else.
10.0 Excellent
Pros:Such a great visit. Welcome, helpful staff willing to do whatever they could to make my stay great. Room was very comfortable, loved the bed!
10.0 Excellent
Pros:Loved that we could pop in and out of shops and bars and be close enough to our room to drop of bags.
Cons:I didn't like the parking fee and noticed it was overpriced compared to other lots in the area. The hotel should include this or offer a discount.
10.0 Excellent
Pros:Friendly staff. Great rooms
9.7 Excellent
Pros:The location of the James is ideal for visiting the River North area. The room is clean, reasonable size, and comfortable. The staff is friendly and helpful.
Cons:Even on the 17th floor, there was a lot of street noise. We could even hear the saxophone player at the corner of Rush and Ohio! We also had a charge for the room honor bar that was added to our bill even though we did not use it. Watch your receipts!
10.0 Excellent
Pros:friendly and convenient ,
10.0 Excellent
Pros:I really loved/liked and grateful we were able to check in early when we arrived early in the morning after our flight. I think it's well worth it especially because we were staying only one night. For my taste, I liked the contemporary classy decor and atmosphere. The atmosphere in our room felt romantic. The king size bed and the comfort of the bed and linen was awesome for my taste. I especially liked the room my friends were staying in. They had a little movie projector room. We paid the same price but they were staying there a little bit longer than we were. But I did like their room. Staff was very friendly and informative when asked about recommendations of transportation and location of places nearby.
Cons:Me personally, and just my opinion, we weren't too fond of the shampoo/conditioner and body wash scents.
8.2 Great
Pros:we were delightfully surprised to find that the hotel had a free "shuttle" when we were headed out for dinner. It really wasn't a shuttle …. more like a very nice, well dressed young man driving a nice sedan to our location. A great touch! The doorman was awesome as well. Very personable, approachable, and helpful.
9.3 Excellent
Pros:The art collection was great.
Cons:The noise traveled into the rooms from the hallways. It was very easy to hear my neighbors going in & out of their rooms in the morning.


55 East Ontario Street, Chicago, IL 60611

What's nearby

  • Magnificent Mile234 m
  • Chicago Riverwalk0.6 km
  • 360 CHICAGO0.7 km
  • Chicago Theater0.9 km
  • Chicago Cultural Center1 km
  • Millennium Park1.2 km
  • Cloud Gate1.2 km
  • Chicago Lakefront Trail1.4 km
  • Art Institute of Chicago1.5 km
  • Symphony Center1.6 km
  • Willis Tower1.8 km
  • Navy Pier1.8 km



Check in anytime after 16:00, check out anytime before 11:00


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at 21C Museum Hotel Chicago

  • 21C Museum Hotel Chicago is located at 55 East Ontario Street in Near North Side, 1.9 km from the center of Chicago. Magnificent Mile is the closest landmark to 21C Museum Hotel Chicago.

  • Check-in time is 16:00 and check-out time is 11:00 at 21C Museum Hotel Chicago.

  • Yes, 21C Museum Hotel Chicago offers free Wi-Fi.

  • 21C Museum Hotel Chicago is 15.4 km from Chicago Midway.

  • Yes, 21C Museum Hotel Chicago is a pet-friendly hotel.

  • KAYAK scours the web for all room deals available at 21C Museum Hotel Chicago in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at 21C Museum Hotel Chicago and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for 21C Museum Hotel Chicago.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

1.9 km

Location rating


Nearest Airport

Chicago O'Hare Intl

Distance to airport

25.0 km