All the important features were there. I was very happy.
4 stars
21c Museum Hotel Chicago
Photos of 21c Museum Hotel Chicago
Overview
At The James Chicago Magnificent Mile, every guest receives exclusive access to numerous amenities, including complimentary breakfast, room service, laundry service, dry cleaning, and a concierge at the front desk who's prepared to provide guidance and assistance 24 hours a day, 7 days a week. Moreover, this hotel offers on-site parking so that guests can keep their vehicles on secure, private property while they're away from home. There's also a fitness center that visitors can use to exercise during their vacation. Other amenities include access to a bar, a lounge, a spa, and a beauty salon. There are meeting rooms, conference facilities, and a business center available for use as well. The staff here is multilingual and the property is completely smoke-free.
Every room in this hotel has at least one plush bed that includes soft linen and comfortable pillows. Additionally, every room has air conditioning so that each guest feels cool and comfortable during their stay. This hotel also supplies each room with a flat-screen TV that enables visitors to indulge in their favorite movies and TV shows in the comfort of their suite. Every room also has a private bathroom that's full of toiletries and conveniences.
Guests staying at The James Chicago Magnificent Mile are conveniently located next to several popular destinations. Among these beloved attractions are Magnificent Mile, Chicago Riverwalk, 360 CHICAGO, Chicago Theater, and Chicago Cultural Center. Likewise, the closest airports are Chicago Midway Airport and Chicago O'Hare International Airport, while train stations like Chicago-Union and Summit, Illinois are nearby, too.
Latest deals for 21c Museum Hotel Chicago
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at 21c Museum Hotel Chicago
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shared bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Upper floors accessible by elevator
General
- Window
- Seating area
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- Storage available
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Bottle of water
- 24hr front desk
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
- Drying rack for clothing
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Parking and transportation
- Parking
Things to do
- Beach access
Family friendly
- Cribs available
Fitness
- Fitness center
Spa
- Massage
Reviews of 21c Museum Hotel Chicago
8.6
Very good
1062 verified ratings
Wonderful
612
Very good
186
Good
88
Okay
49
Fair
46
Mediocre
31
Poor
50
Summary of reviews
Guests say
The hotel received mixed reviews from guests. Positively, many praised its great location, comfort of beds, and cleanliness, with some highlighting the friendly and helpful staff. However, guests were disappointed by the perceived low star rating, hidden fees, and service issues in the restaurant and other areas.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
8.6 out of 10
676 reviews
8.1 out of 10
94 reviews
9 out of 10
59 reviews
9.2 out of 10
8 reviews
All reviews
The location and decorations on walls. That’s it. Nothing else.
Pros (+) Such a great visit. Welcome, helpful staff willing to do whatever they could to make my stay great. Room was very comfortable, loved the bed!
Pros (+) Loved that we could pop in and out of shops and bars and be close enough to our room to drop of bags.
Cons (-) I didn't like the parking fee and noticed it was overpriced compared to other lots in the area. The hotel should include this or offer a discount.
Pros (+) Friendly staff. Great rooms
Pros (+) The location of the James is ideal for visiting the River North area. The room is clean, reasonable size, and comfortable. The staff is friendly and helpful.
Cons (-) Even on the 17th floor, there was a lot of street noise. We could even hear the saxophone player at the corner of Rush and Ohio! We also had a charge for the room honor bar that was added to our bill even though we did not use it. Watch your receipts!
Pros (+) friendly and convenient ,
Pros (+) I really loved/liked and grateful we were able to check in early when we arrived early in the morning after our flight. I think it's well worth it especially because we were staying only one night. For my taste, I liked the contemporary classy decor and atmosphere. The atmosphere in our room felt romantic. The king size bed and the comfort of the bed and linen was awesome for my taste. I especiall...
Cons (-) Me personally, and just my opinion, we weren't too fond of the shampoo/conditioner and body wash scents.
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Location
55 East Ontario Street, Chicago, IL 60611
What's nearby
- Magnificent Mile234 m
- Chicago Riverwalk0.6 km
- 360 CHICAGO0.7 km
- Chicago Theater0.9 km
- Chicago Cultural Center1 km
- Millennium Park1.2 km
- Cloud Gate1.2 km
- Chicago Lakefront Trail1.4 km
- Art Institute of Chicago1.5 km
- Symphony Center1.6 km
- Willis Tower1.8 km
- Navy Pier1.8 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at 21c Museum Hotel Chicago
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
|---|---|
Distance to city center | 1.9 km |
Nearest Airport | Chicago Midway |
Distance to airport | 15.4 km |