|"Museum and staff were wonderful!"||(in 49 reviews)|
|""Great location, great staff, great rooms.""||(in 60 reviews)|
|"The hotel is beautiful!"||(in 29 reviews)|
|"Slow drain in the shower"||(in 5 reviews)|
|"The parking is ridiculous"||(in 8 reviews)|
|"Street noise (9th floor)."||(in 5 reviews)|
|great location||in 146 reviews|
|friendly staff||in 108 reviews|
|location and the room||in 90 reviews|
|nice hotel||in 71 reviews|
|bed was very comfortable||in 46 reviews|
|front desk||in 29 reviews|
|great service||in 25 reviews|
|room was beautiful||in 25 reviews|
|street noise||in 21 reviews|
|second time||in 20 reviews|
|great shower||in 19 reviews|
|parking garage||in 17 reviews|
|museum||in 15 reviews|
|chicago||in 14 reviews|
|bit pricey||in 12 reviews|
|food and drinks||in 10 reviews|
|great facilities||in 9 reviews|
|james||in 7 reviews|
|resort fees||in 7 reviews|
|body wash||in 2 reviews|
Such a great visit. Welcome, helpful staff willing to do whatever they could to make my stay great. Room was very comfortable, loved the bed!
Loved that we could pop in and out of shops and bars and be close enough to our room to drop of bags.
I didn't like the parking fee and noticed it was overpriced compared to other lots in the area. The hotel should include this or offer a discount.
Friendly staff. Great rooms
Great hotel. Can't beat the location.
The location of the James is ideal for visiting the River North area. The room is clean, reasonable size, and comfortable. The staff is friendly and helpful.
Even on the 17th floor, there was a lot of street noise. We could even hear the saxophone player at the corner of Rush and Ohio! We also had a charge for the room honor bar that was added to our bill even though we did not use it. Watch your receipts!
friendly and convenient ,
Enjoyed the One Night Stay
I really loved/liked and grateful we were able to check in early when we arrived early in the morning after our flight. I think it's well worth it especially because we were staying only one night. For my taste, I liked the contemporary classy decor and atmosphere. The atmosphere in our room felt romantic. The king size bed and the comfort of the bed and linen was awesome for my taste. I especially liked the room my friends were staying in. They had a little movie projector room. We paid the same price but they were staying there a little bit longer than we were. But I did like their room. Staff was very friendly and informative when asked about recommendations of transportation and location of places nearby.
Me personally, and just my opinion, we weren't too fond of the shampoo/conditioner and body wash scents.
we were delightfully surprised to find that the hotel had a free "shuttle" when we were headed out for dinner. It really wasn't a shuttle …. more like a very nice, well dressed young man driving a nice sedan to our location. A great touch! The doorman was awesome as well. Very personable, approachable, and helpful.
The art collection was great.
The noise traveled into the rooms from the hallways. It was very easy to hear my neighbors going in & out of their rooms in the morning.
The location is great. Just a block off of Mag Mile if you are there to shop. Trader Joe's across the street if you want to buy snacks/water for the room. Close/walkable to downtown (Loop) and River North neighborhoods. The staff was great and my wife loved the bathroom products (shampoo/conditioner/body wash)
THIS HOTEL IS NOT 5 STAR. Kayak has it listed as 5 star and it is not. Closets are very small...only a couple of feet wide. Not a lot of drawer space. If traveling on business, not easy to work in room.
At The James Chicago Magnificent Mile, every guest receives exclusive access to numerous amenities, including complimentary breakfast, room service, laundry service, dry cleaning, and a concierge at the front desk who's prepared to provide guidance and assistance 24 hours a day, 7 days a week. Moreover, this hotel offers on-site parking so that guests can keep their vehicles on secure, private property while they're away from home. There's also a fitness center that visitors can use to exercise during their vacation. Other amenities include access to a bar, a lounge, a spa, and a beauty salon. There are meeting rooms, conference facilities, and a business center available for use as well. The staff here is multilingual and the property is completely smoke-free.
Every room in this hotel has at least one plush bed that includes soft linen and comfortable pillows. Additionally, every room has air conditioning so that each guest feels cool and comfortable during their stay. This hotel also supplies each room with a flat-screen TV that enables visitors to indulge in their favorite movies and TV shows in the comfort of their suite. Every room also has a private bathroom that's full of toiletries and conveniences.
Guests staying at The James Chicago Magnificent Mile are conveniently located next to several popular destinations. Among these beloved attractions are Magnificent Mile, Chicago Riverwalk, 360 CHICAGO, Chicago Theater, and Chicago Cultural Center. Likewise, the closest airports are Chicago Midway Airport and Chicago O'Hare International Airport, while train stations like Chicago-Union and Summit, Illinois are nearby, too.
based on 343 reviews
Policies vary by room type and provider.
21c Museum Hotel Chicago - MGallery is located at 55 East Ontario Street in Near North Side, 1.9 km from the center of Chicago. Magnificent Mile is the closest landmark to 21c Museum Hotel Chicago - MGallery.
Check-in time is 16:00 and check-out time is 11:00 at 21c Museum Hotel Chicago - MGallery.
Yes, 21c Museum Hotel Chicago - MGallery offers free Wi-Fi.
No, 21c Museum Hotel Chicago - MGallery does not offer free parking.
No, 21c Museum Hotel Chicago - MGallery does not offer free airport shuttle service.
21c Museum Hotel Chicago - MGallery is 15.4 km from Chicago Midway.
Yes, 21c Museum Hotel Chicago - MGallery is a pet-friendly hotel.
No, 21c Museum Hotel Chicago - MGallery does not have a pool onsite.