citizenM Chicago Downtown

4 stars
80 East Wacker Place, Chicago, IL 60601, United States
Chicago, IL
8.9
Very good
based on 1304 reviews
1,304 reviews
tis 20.01
-
ons 21.01
1 room, 2 guests
Deals from
₪323
/Cheapest rate per night
Room type
Provider
Nightly total
Standard room
₪323
King room
₪331
Double room
₪516
33 more citizenM Chicago Downtown deals
33 more citizenM Chicago Downtown deals
Lounge
Lobby
Conference room
Building
Bar
Lounge
Outdoors view
Outdoors view
Lobby
Lobby
Lobby
Building
Conference room
Bar
Lounge
Bedroom
Bedroom
Building
Lounge
Building
Outdoors view
Other
Outdoors view
Outdoors view
Bedroom
Building
Other
Lobby
Conference room
Patio
Gym
Outdoors view
Other
Restaurant
Bedroom
Front desk
Business center
Building
Balcony
Other
Bar
Room amenity
Other
Bedroom
Lobby
Room amenity
Bedroom
Gym
Building
Conference room
Bathroom
Bedroom
Gym
Bedroom
Other
Bedroom
Lobby
Outdoors view
Other
Building
Photos of citizenM Chicago Downtown
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

citizenM Chicago Downtown is your launch pad to the Windy City. Step out to snap a selfie at Cloud Gate (locals call it the Bean), stroll along the Chicago Riverwalk just one block away, or dive into culture at Millennium Park and the Art Institute. Inside, you’ll find XL king-size beds, blackout blinds, mood lighting, and tablet-controlled everything – yes, even the curtains. Fast, free Wi-Fi and Chromecast come as standard, as do the cocktails worth dreaming about at our bar. canteenM is ready with food and drinks 24/7, and there’s a stylish living room for work or wind-down. Fancy a brainstorm? societyM meeting rooms are ready. You’re just minutes from Union Station, the Michigan Avenue bus stop and all that downtown Chicago has to show off. Sleep, stream, sip and repeat – all in the heart of it.
8.9
Very good rating
Based on 1,304 verified guest reviews

Latest deals for citizenM Chicago Downtown

tis 20.01
ons 21.01
Standard room
bed type unknown
₪323
nightly with fees
1 king bed
₪402
nightly with fees
bed type unknown
₪764
nightly with fees
King room
1 king bed
₪331
nightly with fees
bed type unknown
₪336
nightly with fees
1 king bed
₪336
nightly with fees
Superior room
bed type unknown
₪716
nightly with fees
Double room
bed type unknown
₪516
nightly with fees
bed type unknown
₪1,042
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at citizenM Chicago Downtown

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Hypoallergenic pillow
  • Allergy-free room
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Toilet with grab rails
  • Pets not allowed
  • Upper floors accessible by elevator

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Tablet
  • TV
  • Smartphone dock

Bathroom

  • Raised toilet
  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Services and conveniences

  • Business center
  • Safety deposit box
  • Meeting/Banquet facilities
  • Key card access
  • Express check-out
  • 24hr front desk

Health and safety

  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Bedroom

  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Dining

  • Restaurant
  • Bar/Lounge
  • Refrigerator

General

  • Telephone
  • Storage available

Laundry

  • Iron and ironing board

Workspace

  • Desk

Fitness

  • Fitness center

Reviews of citizenM Chicago Downtown

8.9
Very good
1304 verified ratings
Wonderful
866
Very good
223
Good
100
Okay
34
Fair
31
Mediocre
20
Poor
30

Summary of reviews

Guests say
Guests loved the hotel's excellent location, with many mentioning its proximity to tourist attractions and convenience. The atmosphere was often described as friendly, with helpful staff contributing to a positive experience. However, there were significant concerns regarding cleanliness and service, with multiple reviews noting that rooms were not cleaned properly and staff were sometimes unhelpful.
AI-Generated from customer reviews
Location10 out of 10
Service3 out of 10
Cleanliness2.5 out of 10
Sort by:Most recent

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Score by provider

All reviews

8.0
Very good
David, May 2025
Other than the difficulty with bed entry and egress issues for a couple, this hotel was sufficient for our needs.
10
Wonderful
Carroll, Mar 2025
It was fabulous. Great experience. When I’m in Chicago this is where I’ll stay

Location

80 East Wacker Place, Chicago, IL 60601

What's nearby

  • Michigan Avenue Bridge208 m
  • Chicago Theater258 m
  • Millennium Park0.5 km
  • Art Institute of Chicago0.8 km
  • Magnificent Mile0.9 km
  • Michigan Avenue0.9 km
  • Chicago Board of Trade Building1.2 km
  • Museum of Contemporary Art1.2 km
  • River North1.3 km
  • Willis Tower1.3 km
  • Grant Park1.3 km
  • Navy Pier1.8 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about citizenM Chicago Downtown

Low season

High season

Average price (weeknight)

Average price (weekend night)

January
September
₪423
₪896
Cheapest month to stay with an average 35% drop in price.
Most expensive month to stay with an average 37% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at citizenM Chicago Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at citizenM Chicago Downtown

  • If you’re after a cheap room at citizenM Chicago Downtown, then you should consider staying during the low season. The cheapest deals can generally be found in January and April.
  • The cheapest price a room at citizenM Chicago Downtown was booked for on KAYAK in the last 2 weeks was ₪423, while the most expensive was ₪423.
  • How long should you stay at citizenM Chicago Downtown? KAYAK users usually book their rooms here for 17 days.

FAQs when booking at citizenM Chicago Downtown

  • Where is citizenM Chicago Downtown located?

    citizenM Chicago Downtown is located at 80 East Wacker Place in Loop, 1.3 km from the center of Chicago. Michigan Avenue Bridge is the closest landmark to citizenM Chicago Downtown.

  • When is check-in time and check-out time at citizenM Chicago Downtown?

    Check-in time is 14:00 and check-out time is 11:00 at citizenM Chicago Downtown.

  • Does citizenM Chicago Downtown offer free Wi-Fi?

    Yes, citizenM Chicago Downtown offers free Wi-Fi.

  • How far is citizenM Chicago Downtown from the airport?

    citizenM Chicago Downtown is 14.9 km from Chicago Midway.

  • How does KAYAK find such great citizenM Chicago Downtown hotel deals?

    KAYAK scours the web for all room deals available at citizenM Chicago Downtown in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at citizenM Chicago Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for citizenM Chicago Downtown.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
21% cheaperHampton Inn Chicago Downtown/N Loop/Michigan Ave7.9 Good (1,978 reviews)0.03 kmFitness center, Bar/Lounge, Free Wi-Fi₪279+
3-star hotel
5% cheaperHilton Garden Inn Chicago Downtown Riverwalk8.4 Excellent (1,405 reviews)0.04 kmFitness center, Restaurant, Room service₪335+
4-star hotel
Pendry Chicago8.8 Excellent (1,358 reviews)0.05 kmFitness center, Restaurant, Bar/Lounge₪442+
Enjoy a Hassle-Free Stay in Chicago! Pets Allowed, Close to Chicago Riverwalk
0.07 kmFitness center, Coffee machine₪1,415+

Cheapest

See cheapest stays in Chicago
3-star hotel
28% cheaperHilton Garden Inn Chicago Downtown Magnificent Mile8.1 Excellent (3,244 reviews)0.56 kmIndoor pool, Fitness center, Restaurant₪254+
4-star hotel
22% cheaperClub Quarters Hotel Wacker at Michigan, Chicago8.2 Excellent (3,601 reviews)0.1 kmFitness center, Bar/Lounge, Room service₪277+
4-star hotel
22% cheaperRiver Hotel8.3 Excellent (5,387 reviews)0.11 kmFitness center, Restaurant, Bar/Lounge₪277+
4-star hotel
21% cheaperCambria Hotel Chicago Loop - Theatre District8.3 Excellent (3,037 reviews)0.43 kmFitness center, Restaurant, Bar/Lounge₪278+

Most recommended

See most recommended stays in Chicago
5-star hotel
The Langham Chicago9.4 Excellent (941 reviews)0.26 kmIndoor pool, Fitness center, Restaurant₪1,346+
5-star hotel
Trump International Hotel & Tower Chicago9.2 Excellent (2,165 reviews)0.24 kmIndoor pool, Fitness center, Restaurant₪1,018+
4-star hotel
L7 Chicago by LOTTE9.1 Excellent (1,596 reviews)0.09 kmFitness center, Restaurant, Bar/Lounge₪456+
4-star hotel
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago9 Excellent (294 reviews)0.49 kmFitness center, Restaurant, Bar/Lounge₪749+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.7
1.3 km
Chicago Midway
14.9 km

Everything you need to know for your stay in Chicago