Cleveland Marriott Downtown at Key Tower

4 stars
1360 West Mall Drive, Cleveland, OH 44114, United States
Cleveland, OH
8.5
Very good
based on 484 reviews
484 reviews
Thu 06.11
-
Fri 07.11
1 room, 2 guests
Deals from
₪591
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
₪591
Standard room
₪642
King room
₪668
38 more Cleveland Marriott Downtown at Key Tower deals
38 more Cleveland Marriott Downtown at Key Tower deals
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Experience the best that Cleveland has to offer at the Cleveland Marriott Downtown at Key Tower. Offering a location matched by few others, our hotel in downtown Cleveland, Ohio, is on Public Square, across the street from the Huntington Convention Center of Cleveland. Check into our hotel, which is steps from the Rock and Roll Hall of Fame & Museum, Rocket Mortgage FieldHouse, Great Lakes Science Center, and FirstEnergy Stadium. Settle into our spacious hotel rooms or suites, where plush bedding and stunning views of nearby Lake Erie await. Stay relaxed and focused in Ascend Fitness and Spa, a state-of-the-art, 20,000-square-foot oasis, or join us for drinks or a sumptuous meal in Il Venetian or The Greatroom. Host your next event at our hotel in downtown Cleveland in one of our redesigned event spaces, including our stunning Grand Ballroom. Enjoy creative, inspired cuisine and thoughtful, intuitive planning partners committed to partnering on successful, memorable events.
8.5
Very good rating
Based on 484 verified guest reviews

Latest deals for Cleveland Marriott Downtown at Key Tower

Thu 06.11
Fri 07.11
Queen room
1 queen bed
₪1,229
nightly with fees
1 queen bed
₪1,676
nightly with fees
bed type unknown
₪1,901
nightly with fees
King room
1 king bed
₪668
nightly with fees
1 king bed
₪683
nightly with fees
bed type unknown
₪715
nightly with fees
Standard room
bed type unknown
₪642
nightly with fees
bed type unknown
₪642
nightly with fees
1 king bed
₪653
nightly with fees
Double room
1 king bed
₪591
nightly with fees
2 double beds
₪630
nightly with fees
2 double beds
₪639
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Cleveland Marriott Downtown at Key Tower

  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Flat-screen TV
  • TV

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Accessible parking
  • Adapted bath
  • Allergy-free room
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Toilet with grab rails
  • Upper floors accessible by elevator

Basics

  • Wi-Fi (surcharge)
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

General

  • Executive lounge access
  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Lake view
  • Lockers
  • Telephone
  • Carpeted
  • City view
  • Storage available

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key card access
  • Foot massage
  • Express check-out
  • 24hr front desk

Bathroom

  • Raised toilet
  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

Dining

  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Health and safety

  • CCTV in common areas
  • CCTV outside property
  • 24-hour security

Spa

  • Spa and wellness center
  • Massage
  • Spa

Laundry

  • Laundry service
  • Iron and ironing board

Things to do

  • Gift shop
  • Beauty salon

Family friendly

  • Cribs available
  • Kids meals

Fitness

  • Fitness classes
  • Fitness center

Outdoor

  • Garden

Reviews of Cleveland Marriott Downtown at Key Tower

8.5
Very good
484 verified ratings
Wonderful
268
Very good
66
Good
52
Okay
24
Fair
30
Mediocre
12
Poor
32

Summary of reviews

Guests say
Guests generally liked the hotel's location, describing it as convenient and central. Many reviews highlighted the comfort of the beds and the quality of the toiletries. However, there were significant complaints regarding the service, with multiple guests reporting rude and unhelpful staff. Cleanliness issues were also noted, with mentions of dirty sheets and hair in rooms, which detracted from the overall experience.
AI-Generated from customer reviews
Location9 out of 10
Cleanliness2 out of 10
Service1.5 out of 10
Sort by:Most recent

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All reviews

10
Wonderful
Thomas, Apr 2024
The staff across the board were amazing! So attentive in every part of the hotel! We felt like pampered guests but it is very apparent they have made this their culture. Well done
5.1
Fair
Anonymous, Dec 2018
Pros (+) Staff was very helpful and engaged. Easy to get to from highway and parking was too easy to believe for downtown Cleveland.
Cons (-) After checking in at 5pm we where greated with a memo in our room informing us of a recent water shut off. We had BROWN water up until we checked out. We where also in a room that had what sounded like construction and music playing above us the entire night. I couldn’t sleep a wink with the loud noise. Disssapointed that I paid more for a city view room and felt with these issues.
10
Wonderful
Anonymous, Nov 2016
Pros (+) Close proximity to every major item in downtown Cleveland. Easy walk to the Browns stadium.
Cons (-) This Sunday morning breakfast buffet continue to run out of food. You would be waiting in line and get up where the food is and trays would all be empty
2.0
Poor
Anonymous, Oct 2016
Cons (-) We spoke to 3 different people on the phone and they were all rude and unhelpful to the point that we cancelled our stay and stayed at the doubletree where EVERYONE we spoke with was helpful and the request for double beds specifically which was the simple request we had was met with a no problem and see you soon. The 3 Marriott women were very rude and said it wasn't their job. Stay at the Double...
Read more
10
Wonderful
Anonymous, Sept 2016
Pros (+) Comfortable and easy

Location

1360 West Mall Drive, Cleveland, OH 44114

What's nearby

  • Cleveland Mall62 m
  • Public Square222 m
  • Terminal Tower0.5 km
  • FirstEnergy Stadium0.7 km
  • Quicken Loans Arena0.7 km
  • Rock and Roll Hall of Fame0.8 km
  • Steamship William G. Mather Maritime Museum0.8 km
  • Progressive Field0.9 km
  • Playhouse Square Centre1.1 km
  • St. Peter Church1.1 km
  • West Side Market2.1 km
  • Great Lakes Brewing Company2.1 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Cleveland Marriott Downtown at Key Tower

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Cleveland Marriott Downtown at Key Tower

  • Where is Cleveland Marriott Downtown at Key Tower located?

    Cleveland Marriott Downtown at Key Tower is located at 1360 West Mall Drive in Downtown, 0.3 km from the center of Cleveland. Cleveland Mall is the closest landmark to Cleveland Marriott Downtown at Key Tower.

  • When is check-in time and check-out time at Cleveland Marriott Downtown at Key Tower?

    Check-in time is 16:00 and check-out time is 11:00 at Cleveland Marriott Downtown at Key Tower.

  • How far is Cleveland Marriott Downtown at Key Tower from the airport?

    Cleveland Marriott Downtown at Key Tower is 16.4 km from Cleveland Hopkins Intl. Cleveland Marriott Downtown at Key Tower is 18.3 km from Cleveland Cuyahoga County.

  • How does KAYAK find such great Cleveland Marriott Downtown at Key Tower hotel deals?

    KAYAK scours the web for all room deals available at Cleveland Marriott Downtown at Key Tower in Cleveland and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Cleveland Marriott Downtown at Key Tower and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Cleveland Marriott Downtown at Key Tower.

Nearby hotels and places to stay

Closest

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3-star hotel
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4-star hotel
15% cheaperHyatt Regency Cleveland at The Arcade8.3 Excellent (2,007 reviews)0.23 kmFitness center, Restaurant, Bar/Lounge₪517+
4-star hotel
3% cheaperHilton Cleveland Downtown9 Excellent (1,254 reviews)0.27 kmIndoor pool, Fitness center, Restaurant₪592+
Adventure Awaits! Near Huntington Convention Center of Cleveland, 4 Trendy Units
0.29 kmFitness center, Coffee machine₪3,880+

Cheapest

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3-star hotel
45% cheaperHotel Indigo Cleveland Downtown by IHG7.9 Good (1,045 reviews)0.64 kmFitness center, Restaurant, Bar/Lounge₪336+
4-star hotel
39% cheaperThe Westin Cleveland Downtown7.8 Good (1,111 reviews)0.32 kmFitness center, Restaurant, Bar/Lounge₪374+
4-star hotel
35% cheaperDoubleTree by Hilton Hotel Cleveland Downtown - Lakeside7.1 Good (1,312 reviews)0.67 kmFitness center, Restaurant, Bar/Lounge₪397+
2-star hotel
32% cheaperHoliday Inn Express Cleveland Downtown By IHG7.6 Good (1,735 reviews)0.44 kmFitness center, Room service, Free Wi-Fi₪413+

Most recommended

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10 Excellent (1 review)0.29 kmFitness center, Coffee machine₪1,979+
4-star hotel
21% cheaper
Fidelity Hotel
9.2 Excellent (27 reviews)0.36 kmFitness center, Restaurant, Bar/Lounge₪478+
3-star hotel
20% cheaperDrury Plaza Hotel Cleveland Downtown9 Excellent (3,416 reviews)0.17 kmIndoor pool, Fitness center, Restaurant₪488+
4-star hotel
3% cheaperHilton Cleveland Downtown9 Excellent (1,254 reviews)0.27 kmIndoor pool, Fitness center, Restaurant₪592+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

8.0
0.3 km
Cleveland Hopkins Intl
16.4 km

Everything you need to know for your stay in Cleveland

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