Value for money
Distance to city center
Distance to airport
|"Clean rooms and excellent location."||(in 5 reviews)|
|"Very nice food and service."||(in 41 reviews)|
|"The staff is very helpful"||(in 43 reviews)|
|"Very poor food choice."||(in 28 reviews)|
|"STAY AWAY from this hotel."||(in 8 reviews)|
|"The beach volleyball area is quite dangerous."||(in 8 reviews)|
|good food||in 141 reviews|
|staff was friendly||in 106 reviews|
|beach and pool||in 59 reviews|
|italian restaurant||in 49 reviews|
|hotel is nice||in 48 reviews|
|nice location||in 39 reviews|
|resort is beautiful||in 25 reviews|
|cruise ships||in 23 reviews|
|great value||in 21 reviews|
|little bit||in 17 reviews|
|snack bars||in 16 reviews|
|sales pitch||in 13 reviews|
|clean rooms||in 12 reviews|
|great view||in 12 reviews|
|double beds||in 7 reviews|
|service was good||in 6 reviews|
|beautiful place||in 4 reviews|
|dress code||in 4 reviews|
|staff were great||in 2 reviews|
|great location||in 1 review|
|helpful staff||in 1 review|
|hotel in a great||in 1 review|
|room service||in 1 review|
|room was great||in 1 review|
|room with a view||in 1 review|
|san marco||in 1 review|
Resort was beautiful and spotless. The all inclusive aspect of the resort.
Pool bars could have stayed open later. They close by 6 pm. Caribbean restaurant was not good.
Location is great staff is terrible, Food was fine
Get better staff stop trying to rip off folks
Great Value - you get what you pay for Would stay agian
The food service in the buffet is excellent. It is the only place we ate for our 7-day stay. There are a ton of options, the food is good quality and healthy. Mario in the main lobby (bellman) was great and very helpful. The staff overall do an excellent job. If you need something they will bring it to you or get you an answer. The location is great. Close to town so that you can walk 1.6 miles or take a short carb ride Beach is good with lots to do for the kids. If you are not traveling with kids. I would not stay here as there are a ton of kids here. Which is great if you have children
The pool temperature is very cold. Not any fun to swim in unless the sun is burning hot. What is even worse is the HOT TUBES are COLD!!! This is the one thing that needs to be corrected. Or fill them in with rocks so there is no expectation of using a hot tub. Not a criticism - if you travel to Cozumel bring $100-$200 in small bills $1,2,5. This way you can easily tip folks and you know what you are paying,
Entertainment programming was amazing and the staff is so attentive. They make sure you're always enjoying yourself.
A struggle to reserve a beach chair- people wake up really early to mark chairs with belongings and there are not enough chairs for everyone.
Everything was great
Better than Dreams!
Wonderful, attentive staff, beautiful landscape with 3 great pools, all with swim up bars. Casual to dress up dining, their own shopping center and on site shows. Wonderful experience. Will defiantly be back!
Staff were very polite and kind.
Food was same every meal. not much choice. I got sick of it and I had to go out to eat in downtown. They charge for room safety box every day.
Age and check in staff
We LOVE the Park Royal! We have been there at least 12 times and every time we try somewhere else, we always wish we were at the Park Royal. Great snorkeling right off the beach, good drinks, good food options, great, friendly staff and good entertainment options. Feels like home.
Clean, good food....
Very pleasant experience overall. The food is excellent!
Our time at Park Royal Cozumel was very enjoyable. The staff was very helpful and friendly. It was easy to find the activities that we wanted to participate in. We enjoyed the food on the buffet for all of our meals. A very relaxing and comfortable place to stay.
Large, Nice, Clear and good room,
Very noisy loud music everywhere. Noise from pool and theater into the room day and evening. Personnel at front desk no interest by client satisfaction.
Hotel and Facilities are very nice. Food Variety and Quality very good. All inclusive package also very good.
Beach is very small and swimming very difficult because you have to pass first the coral reefs before swimming is possible. During night time it was quite noisy within the corridors. Next time I would also make sure that I have no room infront the ice vendor machine. This is awful noisy during the whole night. Otherwise everything else was very satisfying.
Everything was very nice!
We couldn't open safe in our room, but when we check out we needed to pay $2 per day foe use this safe ))(((
Nice food, beach and other
pay for gym and no hot tub
Grand Park Royal Cozumel is an all-inclusive luxury resort that sits right across the street from beautiful white sand beaches and miles of coastline. The resort offers private Beach Club access via private underpass that connects to the main garden of the hotel. There are two whirlpools onsite, as well as two infinity pools and party deck lounges, making sure there are plenty of ways for guests to enjoy the sun and fun of Cozumel. Onsite dining is plentiful and included with your stay, and there is a kids’ club so that parents can get away and enjoy a tropical escape while the kids have a good time.
Guests enjoy unlimited everything at the Grand Park Royal Cozumel, and no request is too great or small. The 24-hour concierge services can assist with any guest needs, day or night. There are two restaurants and a buffet to choose from, as well as five different bars and lounges placed throughout the resort. This resort stands out with its Open Air Amphitheater, which can host up to 400 people with live nightly entertainment that is, once again, included free-of-charge for guests.
There are 342 guest rooms and suites at the Park Royal, complete with free WiFi, flat-screen LED TVs, minibars, coffee makers, and furnished private balconies for stunning views of the ocean and surrounding gardens. There is a mini-theater and playground available for kids and families, as well as a kids-only pool in the Children’s Club area. Guests can enjoy exclusive access to Paradise Reef, located on the hotel beach to provide secluded snorkeling and swimming.
based on 497 reviews
Value for money
Policies vary by room type and provider.
Grand Park Royal Cozumel is located at Playa Paraiso Km 3.5 Zona Hote, 2.9 km from the center of Cozumel. Discover Mexico is the closest landmark to Grand Park Royal Cozumel.
Check-in time is 15:00 and check-out time is 12:00 at Grand Park Royal Cozumel.
Yes, Grand Park Royal Cozumel offers free Wi-Fi.
Yes, Grand Park Royal Cozumel offers free parking.
No, Grand Park Royal Cozumel does not offer free airport shuttle service.
Grand Park Royal Cozumel is 5.7 km from Cozumel. Grand Park Royal Cozumel is 62.4 km from Cancún.
No, pets are not allowed at Grand Park Royal Cozumel.
Yes, Grand Park Royal Cozumel has a pool onsite.