Pros (+) Looks professional, has restraunt, and decent location.
Cons (-) Nothing spectacular for the price.
4 stars
Crowne Plaza London - Gatwick Airport
Crowne Plaza Hotel, 90 Langley Dr, Crawley, RH11 7SX, United Kingdom
Crawley, United Kingdom
See location+44 1293 608608Photos of Crowne Plaza London - Gatwick Airport
Overview
Located in Crawley, Crowne Plaza London - Gatwick Airport is an easy drive from Gatwick and provides a sauna. It also features a coffee bar, an executive floor and 24-hour room service.
There are a range of facilities available to those staying at the hotel, such as a 24-hour reception, an express check-in and check-out feature and meeting facilities. Airport transfers, a dry cleaning service and a laundry service are available on enquiry.
Rooms at Crowne Plaza London - Gatwick Airport offer a flat-screen TV with Foxtel channels and free in-house movies. They provide a refrigerator, slippers and a mini bar.
On-site dining options include Cube, which provides a convenient place to enjoy a meal. For those who wish to relax with a beverage after a long day, the on-site bar provides the ideal spot.
For those wishing to dine out during their stay at the hotel, there are a selection of eateries located nearby. Ashdown Forest is a brief car trip from the property.
Latest deals for Crowne Plaza London - Gatwick Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Crowne Plaza London - Gatwick Airport
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Private entrance
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
General
- Window
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Storage available
- Seating area
- Sofa
- Soundproofing
- Telephone
- Carpeted
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Parking
- Airport shuttle (surcharge)
Outdoor
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Golf
Fitness
- Fitness center
Spa
- Sauna
Reviews of Crowne Plaza London - Gatwick Airport
8.3
Very good
1616 verified ratings
Wonderful
605
Very good
294
Good
284
Okay
119
Fair
139
Mediocre
68
Poor
107
Summary of reviews
Guests say
Guests appreciated the great breakfast and convenient location of the hotel. The service was often highlighted as excellent, with staff being helpful and considerate. However, there were several complaints about maintenance issues, particularly with room amenities and the functioning of the air conditioning and wifi.AI-Generated from customer reviews
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Score by provider
8.3 out of 10
31 reviews
4.7 out of 10
2 reviews
All reviews
Pros (+) The housekeeping team seems to be the most engaged with creating a great first experience. The room was impeccable.
Cons (-) The front desk employees didn't seem passionate about their jobs. They just went through the motions and the basics. Your website says it's a 10 minute taxi ride from the airport - no mention of a shuttle. When we checked in, nobody asked or offered the shuttle. So, we had to pay for an uber each way. This just tells me that the front desk employees don't make the extra effort to take care of thei...
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Location
Crowne Plaza Hotel, 90 Langley Dr, Crawley, RH11 7SX
What's nearby
- Cineworld Cinemas0.5 km
- Crawley Town Hall1.1 km
- Saint John the Baptist Church1.3 km
- Ancient Priors1.3 km
- Crawley County Mall Shopping Center1.4 km
- Crawley Railway Station1.5 km
- Hawth Theatre1.9 km
- Crawley Memorial Gardens2.2 km
- Ifield Water Mill2.7 km
- Worth Park Gardens2.7 km
- Ifield Golf Club2.8 km
- Broadfield Stadium2.9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Crowne Plaza London - Gatwick Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
|---|---|
Distance to city center | 1.5 km |
Nearest Airport | London Gatwick |
Distance to airport | 3.5 km |