|"Everything - staff were amazing."||(in 235 reviews)|
|"Very friendly and helpful staff."||(in 20 reviews)|
|"Excellent service great location and amazing comfort."||(in 115 reviews)|
|"The room was basic, poorly finished."||(in 64 reviews)|
|"The view from our room was awful."||(in 17 reviews)|
I LOVE THE SHELBOURNE
1st they are SO ACCOMODATING. Thanks to guest services, concierge DENNIS :-0 and the crew plus the front door attendants, managers, housekeeping are all amazing. Guest Service Rep came to greet us and had the goats milk avail for my daughter. In the USA we can only purchase at select store and did not realize it was more common to have in Dublin. We have made Dublin-the Shelbourne as our #1 headquarters. The quality of our stay, the fact they have vetted services for a nanny, great food, amazing polite service from all departments simply speaks volumes. Mr. Hanley and his staff at this fine establishment continue to amaze me. I really appreciate the peace of mind they bring to me and my little 1 and 2 year old children each visit. We surely feel special and love the amazing spacious rooms. THANK YOU ALL!! See you again next year.
I have only positive things to communicate. They can keep up the great work. Great food options, great concierge, guest services, housekeeping, food services.....blessings to you all!
Perfect location. Better for business or couples.
Location is perfect but a bit overpriced for what you get. Room was a nice size and staff was very friendly. I think it is better without kids.
Overpriced a bit for what you get. Had to call to have room made up after being out from 9:30-3:0 during the day... I guess someone just forgot.
The staff was incredibly accommodating and pleasant.
When I arrived at 10AM, there was no room ready (understandable), but when I returned in the afternoon, I was shown to a room with a worker working on scaffolding directly outside my window. The second room was fine, but I was disappointed that the clerk had initially no problem assuming he could leave us in a room where we could all wave to a worker!
It was a gorgeous hotel - the breakfast was a bit pricey but it was lovely
Breakfast was insanely good, the best part of our stay.
Nothing. I have stayed in better b&bs!!!
the feeling of luxury, excellent service from all of the staff, reception staff were very professional as were porters
bar prices are a little on the high side.. Thats dublin i suppose
Lovely staff, very beautiful building.
There was no complimentary water or tea/coffee making facilities in the room which was very annoying. We have to queue to get into the restaurant for breakfast - first time I've ever had to queue in a hotel for breakfast and did not expect this from a 5 * hotel.
Excellent staff . relaxing atmosphere. Superior service
Breakfast at €29(orange juice and cereal) for a 12 yr old is way too pricey!
excellent service, excellent staff, luxurious room - Fantastic hotel.
The quality of the food was the best in the world and so were the staff especially Helen we just loved it.
Everything was perfect
Friendly helpful staff, beautiful room!!!!!, Worth every penny!!!!!
The fact that it was luxury hotel, we only stayed the one night so we didn't have much time at the hotel, we were going to a concert.
One thing when we arrived, the hotel didn't seem to have our booking which you should have confirmed with them, its not the fact that this was not done by yourselves, but the fact was, what if they did not have a room for us, but luckily they did, so we were disappointed in your service.. You will have to take that up with the hotel themselves in this matter. They said that our booking reference was not from their website & that we should have confirmed this ourselves, but why should we if we have it down in black & white that it was confirmed by booking.com
Staff, atmosphere, attention to detail
they took payment for our room 3 days prior to staying there, i thought my Credit card was only for holding the room as I wished to settle my a.c in cash
staff were excellent, very friendly. Breakfast was delicious with a huge choice on offer. Overall service was excellent.
The Shelbourne Renaissance Hotel is a premier hotel in the heart of downtown Dublin. Rooms feature complimentary bottled water, a coffee maker, flat-screen television, and the addition of bath amenities. With beautiful views of downtown Dublin, it is easy to bask in luxury and simplicity at The Shelbourne Renaissance Hotel.
A full-service business center is offered with on-site fax, computers and a printer for use any time both day and night. A fitness center is available and features a selection of cardio equipment and free weights alongside treadmills. There are several on site amenities to make every visitor's stay simple including concierge services.
While staying, guests can enjoy fine dining at The Saddle Room and indulge in prime cuts of meat and freshly made seafood dishes. Gather at Lord Mayor's Lounge for a fresh pastry, high tea, and light evening suppers. At the end of the evening at No. 27 Bar and Lounge and enjoy a large list of craft beer and wine and sample small plate bar fare while tasting handcrafted cocktails with unique ingredients.
Guests are urged to explore everything the city of Dublin has to offer from Stephen's Green Shopping Centre for unique shops and boutiques to The National Museum of Ireland and several historical locations such as Christ Church Cathedral and Saint Patrick's Cathedral. Stroll the streets of Dublin for colorful art galleries, coffee shops, and one of a kind attractions then stop at Grogan's for a traditional Guinness and end the evening in comfort at The Shelbourne Renaissance Hotel.
based on 902 reviews
Policies vary by room type and provider.
Guests with existing The Shelbourne, Autograph Collection reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at The Shelbourne, Autograph Collection for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Guests who don’t want to interrupt their fitness schedule while on vacation can join some of the group fitness classes on offer at The Shelbourne Dublin, Autograph Collection. Classes are on offer every day of the week, and you will find higher intensity exercises such as Core & Cardio, Pump & Sculpt, Circuits and Shelbourne Spin, or more gentle exercise styles such as Pilates and Rehab & Mobility. If you prefer being in the great outdoors, you can join the hotel’s Running Club for a 20m run every Monday and Wednesday at 7:00 am.
If you are looking for a way to send back home some gifts or souvenirs that don’t fit in your suitcase, you can do so using the hotel’s shipping service. If you wish to use DHL, UPS or FEDEX, you can do so as long as you have an account with one of them. Alternatively, you can use Worldbox and send a prepaid box that the hotel can provide according to the weight of the items.
When vacationing at The Shelbourne Dublin, Autograph Collection, make sure you do not miss the Afternoon Tea experience which is offered at The Lord Mayor’s Lounge with multiple sittings every day. The Classic Afternoon Tea option offers gourmet savory and sweet appetizers with a premium tea selection for €52 (about $59) per person. If you wish to add a bit of sparkle to your afternoon, you can choose the Champagne Afternoon Tea from €68 (about $77) per person. For something a little different, go for a 30m Whiskey Tasting experience where you will be able to taste and learn about 4 different whiskeys from €35 (about $40) per person.
The quickest way to get from the airport to The Shelbourne Dublin, Autograph Collection is by car, which will take around 25m. If you plan on getting a taxi, a one-way fare will cost around €40 (about $45), and if you are looking at renting a car for the duration of your trip, you will be able to park at the hotel for a rate of €35 (about $40) per person. If you prefer using public transport, hop on bus line 757 from the airport heading in the direction of Charlotte Way, and get off 12 stops later at the Saint Stephen’s Green bus stop, which is a 3m walk from the hotel. The trip will take around 40m with a one-way fare of €7 (about $8).
If you are planning to pamper yourself with a spa treatment while staying at The Shelbourne Dublin, Autograph Collection, you should book one of the three signature indulgences on offer. The Elegance and Grace package includes an exfoliation and massage followed by a luxury facial and then a glass of champagne at the spa’s relaxation room. The Gentlemen’s Old Fashioned package includes a back massage, a men’s facial and then a foot ritual followed by a cocktail at N.27 Bar & Lounge. Finally, the Shelbourne package offers a signature full body Swedish massage adapted to the client’s needs to release tension and stress. (Prices checked 19/06/19).
The Shelbourne, Autograph Collection is located at 27 St. Stephen's Green in Temple Bar - St. Stephen's Green, 0.7 km from the center of Dublin. National Museum of Ireland - Archaeology is the closest landmark to The Shelbourne, Autograph Collection.
Check-in time is 15:00 and check-out time is 12:00 at The Shelbourne, Autograph Collection.
Yes, The Shelbourne, Autograph Collection offers free Wi-Fi.
No, The Shelbourne, Autograph Collection does not offer free parking.
No, The Shelbourne, Autograph Collection does not offer free airport shuttle service.
The Shelbourne, Autograph Collection is 9.8 km from Dublin. The Shelbourne, Autograph Collection is 114.7 km from Holyhead Anglesey.
No, pets are not allowed at The Shelbourne, Autograph Collection.
Yes, The Shelbourne, Autograph Collection has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.