Hotel Lumen am Hauptbahnhof
Steindamm 19, 20099 Hamburg, Hamburg, Germany
+49 40 280 4323
Cheapest
rate per night
7.1
Good
based on 1,045 reviews
Good to know
Value for money |
7.3 |
|---|---|
Distance to city center |
1.0 km |
Location rating |
7.4 |
Nearest Airport |
Hamburg |
Distance to airport |
8.7 km |
Rooms
Enter your desired dates in the search form directly above to see room rates for this hotel.
Reviews
Pros
| "The staff very friendly and helpful." | (in 32 reviews) |
|---|---|
| "Staff was Good and clean room." | (in 21 reviews) |
| "Fantastic location and good value" | (in 5 reviews) |
Cons
| "I expected a room for non-smokers" | (in 22 reviews) |
|---|---|
| "The bed sheets were smelly." | (in 4 reviews) |
| "A little bit worn." | (in 4 reviews) |
Traveler rating
42
75
43
15
1
Time of year
Traveler type
Show reviews that mention
+
-
OkayJul 20176.0
Ok for the price
Price, proximity to transportation, grocery stores, breakfast
Room was tiny, no AC no fan, neighbourhood is unattractive, service could be much better
-
PoorJan 20172.0
Bad stay
The room was tiny with rat running around, the staff was so rude, except Mr. Hassan he was a great guy. Useless elevating system.
-
MediocreSep 20104.0
Breakfast was fine.
Reception is located 1st floor, and guests must be there without lift.
-
OkaySep 20104.3
For the purpose of my stay the location was ok.
cleanliness in the breakfast room and part of the staff were not friendly enough.
-
OkayAug 20104.3
Breakfast the only good part as well as the distance of hotel close to the Hauptbahnhof.
Did not like area, stairs to lobby difficult with luggage. Room given in noisy part of 1st floor. Too close to kitchen for example and noise first thing in the morning. Complained about noise from room above continuing to 1:30 a.m. but no action taken other than to make it my responsibility to go to room causing noise which I found disturbing having myself worked in the hotel industry this is not how we would have handled a noise complaint from a guest. Would not recommend hotel.
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About
Overview
With a stay at Hotel Lumen am Hauptbahnhof, you'll be centrally located in Hamburg, within a 10-minute drive of Moenckebergstrasse and Hamburg City Hall. Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Hotels.com
Features
7.1 Good
based on 1,045 reviews
7.5
Cleanliness
6.7
Comfort
7.9
Staff
7.3
Value for money
Check in |
15:00 |
Check out |
11:00 |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
ATM on-site
No smoking
Free Wi-Fi
Radio
Wake-up service
Wi-Fi available in all areas
Internet
Express check out
Daily housekeeping
Hairdryer
Fax/photocopying
Family rooms
Fan
Safety deposit box
Cable or satellite TV
Telephone
Laundry facilities
Elevator
Newspapers
Mini-market on site
Meeting/Banquet facilities
Toilet
Free toiletries
Shoeshine
Safe
Room service
Heating
Pants press
Shower
Pets not allowed
Parking (surcharge)
Desk
Coffee shop
Private bathroom
24hr front desk
Designated smoking area
Storage available
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Location
Most Popular Landmarks
- Museum für Kunst und Gewerbe Hamburg 179 m
- Hamburger Kunsthalle 0.6 km
- Speicherstadt 1.2 km
- Hamburger Rathaus 1.2 km
- Internationales Maritimes Museum Hamburg 1.3 km
- Miniatur Wunderland 1.8 km
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