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Distance to city center
Distance to airport
|"The staff very friendly and helpful."||(in 32 reviews)|
|"Staff was Good and clean room."||(in 21 reviews)|
|"Fantastic location and good value"||(in 5 reviews)|
|"I expected a room for non-smokers"||(in 22 reviews)|
|"The bed sheets were smelly."||(in 4 reviews)|
|"A little bit worn."||(in 4 reviews)|
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Ok for the price
Price, proximity to transportation, grocery stores, breakfast
Room was tiny, no AC no fan, neighbourhood is unattractive, service could be much better
The room was tiny with rat running around, the staff was so rude, except Mr. Hassan he was a great guy. Useless elevating system.
Breakfast was fine.
Reception is located 1st floor, and guests must be there without lift.
For the purpose of my stay the location was ok.
cleanliness in the breakfast room and part of the staff were not friendly enough.
Breakfast the only good part as well as the distance of hotel close to the Hauptbahnhof.
Did not like area, stairs to lobby difficult with luggage. Room given in noisy part of 1st floor. Too close to kitchen for example and noise first thing in the morning. Complained about noise from room above continuing to 1:30 a.m. but no action taken other than to make it my responsibility to go to room causing noise which I found disturbing having myself worked in the hotel industry this is not how we would have handled a noise complaint from a guest. Would not recommend hotel.
With a stay at Hotel Lumen am Hauptbahnhof, you'll be centrally located in Hamburg, within a 10-minute drive of Moenckebergstrasse and Hamburg City Hall. Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
based on 1,045 reviews
Value for money
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Most Popular Landmarks
- Museum für Kunst und Gewerbe Hamburg 179 m
- Hamburger Kunsthalle 0.6 km
- Speicherstadt 1.2 km
- Hamburger Rathaus 1.2 km
- Internationales Maritimes Museum Hamburg 1.3 km
- Miniatur Wunderland 1.8 km