You’ll have a private room with all the hotel’s amenities
This stay has committed to enhanced cleaning measures.Learn more
This stay includes Wi-Fi and Parking for free
The hotel is located on the beautiful north shore of Hangzhou's famous West Lake, overlooking Solitary Hill Island and the graceful Xiling Bridge. Situated near the financial district, the hotel is an excellent hub from which to experience the city, whether with private car, by taxi, or by bus or train from one of the nearby stations. The city centre can be reached within 30 minutes on foot, or 15 minutes via public transport. The nearest bus terminal can be reached in 5 minutes on foot, while the Shenzhen railway station is a 15-minute drive away, or 30 minutes on public transport. Facilities The establishment comprises a 7-storey main building and 4 adjacent buildings, offering a total of 382 accommodation units. Guests of the establishment are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Lift access is provided to the upper floors. Services such as a safe and currency exchange facilities make for a comfortable stay. Internet access and wireless internet access are available in the public areas. Gastronomic options offered by the establishment include a restaurant, a dining area, a breakfast room, a café and a bar. Shopping facilities are available. A garden is among the features contributing to a pleasant stay. Guests travelling in their own vehicles can make use of the available parking spaces. Among the additional services available are a childcare service, room service, a laundry and a hairdressing salon. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. In addition, a conference room and a business centre are also available. Rooms All rooms feature air conditioning, central heating and a bathroom. Bathrooms with wheelchair access can also be booked. A balcony or terrace can be found in most accommodation units, offering additional comfort. The carpeted accommodation units feature a double bed or a king-size bed. Among the amenities are a safe and a minibar. In addition, a fridge, a mini-fridge and tea and coffee making equipment are available. An ironing set is also available to guests. Each accommodation unit offers internet access, a telephone, a TV and wireless internet access. Wheelchair-accessible accommodation units are also bookable. Each of the bathrooms features a shower, a bathtub and a hairdryer. Sports/Entertainment The establishment offers numerous leisure facilities including a children's pool and an indoor pool. A hot tub provides an opportunity for relaxation. The poolside bar serves a selection of refreshing drinks. A gym, or for a fee, pool/billiards and gymnastics, are some of the sport and leisure options available at the establishment. Various wellness options are offered, including a spa, a sauna, a steam bath, massage treatments and hydrotherapy. The establishment offers an entertainment programme for adults (for a fee). Meals The establishment offers the following bookable meals and board options: breakfast, lunch and dinner. Staff are also happy to prepare special dietary cuisine. Special deals can be enjoyed at the establishment. Payment The following credit cards are accepted at the establishment: American Express, VISA, Diners Club, JCB and MasterCard.
Photos of Shangri-La Hangzhou
Property safety measures
Shangri-La Hangzhou has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Social distancing measures
Lobbies with safe social distancing.
Streamlined check-in and check-out.
Minimal contact with hotel personnel and other guests.
Latest deals for Shangri-La Hangzhou
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Amenities at Shangri-La Hangzhou
Health and safety
Physical distancing in dining areas
Physical distancing rules
Property is cleaned by professional cleaning companies
Process in place to check health of guests
CCTV in common areas
CCTV outside property
Hand sanitizer in guest accommodation and key areas
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Guests can opt-out of accommodation cleaning
Staff follow all safety protocols as directed by local authorities
Disinfection of high-touch surfaces
Services and conveniences
Currency exchange on-site
Key card access
24hr front desk
Smoking rooms available
Safety deposit box
Bottle of water
Executive lounge access
Inner courtyard view
Interconnected room(s) available
Quiet street view
Special diet menus (on request)
Food can be delivered to guest accommodation
Breakfast in the room
Accessibility and suitability
Entire unit located on ground floor
Entire unit wheelchair accessible
Pets not allowed
Designated smoking area
Accessible by elevator
Toilet with grab rails
Upper floors accessible by elevator
Towels/sheets (extra fee)
Pool and spa
Iron and ironing board
Drying rack for clothing
Things to do
Shops (on site)
Socket near the bed
Wardrobe or closet
Parking and transportation
Airport shuttle (surcharge)
Shuttle service (additional charge)
Media and entertainment
Cable or satellite TV
Kids' outdoor play equipment
Reviews of Shangri-La Hangzhou
GoodBased on 80 verified guest reviews
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78 Beishan Road, Xihu, Hangzhou 310007
Su Di Causeway0.4 km
Hangzhou Botanical Garden0.5 km
Zhejiang Museum0.6 km
Zhejiang University1.3 km
Broken Bridge1.6 km
Yellow Dragon Sports Center1.7 km
Baochu Pagoda1.8 km
Huagang Garden2.4 km
Leifeng Pagoda2.6 km
China Academy of Art3 km
Hangzhou Tower Shopping Mall3.2 km
Wulin Square3.2 km
Check in anytime after 14:00, check out anytime before 12:00
Cancellation/prepayment policies vary by room type and provider.
When to book a room at Shangri-La Hangzhou
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Shangri-La Hangzhou
Where is Shangri-La Hangzhou located?
Shangri-La Hangzhou is located at 78 Beishan Road, Xihu in City Centre, 5.2 km from the center of Hangzhou. Su Di Causeway is the closest landmark to Shangri-La Hangzhou.
When is check-in time and check-out time at Shangri-La Hangzhou?
Check-in time is 14:00 and check-out time is 12:00 at Shangri-La Hangzhou.
Does Shangri-La Hangzhou offer free Wi-Fi?
Yes, Shangri-La Hangzhou offers free Wi-Fi.
Does Shangri-La Hangzhou offer free parking?
Yes, Shangri-La Hangzhou offers free parking.
How far is Shangri-La Hangzhou from the airport?
Shangri-La Hangzhou is 29.1 km from Hangzhou. Shangri-La Hangzhou is 101.5 km from Jinhua Yiwu.
Does Shangri-La Hangzhou have a pool?
Yes, Shangri-La Hangzhou has a pool onsite.
How does KAYAK find such great Shangri-La Hangzhou hotel deals?
KAYAK scours the web for all room deals available at Shangri-La Hangzhou in Hangzhou and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Shangri-La Hangzhou and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Shangri-La Hangzhou.