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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the parking options available at the hotel?
There is a parking option in the street nearby for 4 Euros/day. It's best to ask the reception for more details.
How is the cleanliness of the hotel rooms and bathrooms?
The hotel has received mixed feedback regarding cleanliness. Some guests found the rooms and bathrooms clean, while others reported issues such as dusty beds, unclean bathrooms, and worn-out mattresses.
What are the common concerns about the hotel's amenities?
Guests have raised concerns about intermittent and poor WiFi, lack of kitchen utensils and plates, as well as issues with the shower and sink in the bathrooms. Some also mentioned the absence of breakfast and soap in the rooms.
How is the customer service at the hotel?
Guests have praised the friendly and helpful staff, particularly mentioning the ease of check-in, the staff's quick solutions to reported problems, and the convenient location close to the city center and train station.
What are the best aspects of the hotel's location?
The hotel's location is highly appreciated for its proximity to the city center, restaurants, and major attractions. Guests also highlighted the quiet neighborhood, easy access to the train station, and the beautiful 19th-century Weststadt neighborhood.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with Updated Amenities
Some guests reported that the hotel lacks modern amenities such as Wi-Fi and reliable water connections, so it's advisable to inquire about the availability of these facilities before booking.
Consider Bringing Your Own Toiletries
Several guests mentioned issues with the availability of soap and bathing liquids, so it might be helpful to pack your own toiletries for your stay.
Check the Cleanliness of the Room
Multiple guests reported cleanliness issues, including dusty floors and unclean bathrooms, so it's recommended to inspect the room upon arrival and address any concerns with the staff.
Be Mindful of Noise Levels
Guests noted that the walls are not soundproof, and noise from other rooms can be disruptive, so consider bringing earplugs if you're sensitive to noise.
Inquire About Housekeeping Services
Some guests mentioned that housekeeping did not show up during their stay, so it's advisable to confirm the housekeeping schedule and request service if needed.
Verify the Availability of Essential Room Items
Guests reported missing items such as towels, soap, and bathing liquid, so it's recommended to ensure that these essentials are provided in your room upon arrival.
Check for Room Locks
Some guests mentioned issues with room security, so it's advisable to confirm that your room is properly locked upon check-in.
Consider the Location for Easy Access
The hotel's proximity to the city center and important places is highlighted positively, making it convenient for accessing various attractions and transportation hubs.
Be Prepared for Staircases
As the hotel may not have an elevator, guests with mobility concerns should be prepared to navigate stairs, and those with heavy luggage should consider this when packing.
Confirm Check-in and Check-out Procedures
Some guests mentioned a lack of clarity regarding check-out procedures, so it's advisable to confirm these details with the staff upon arrival to avoid any confusion during departure.
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Hotel Elite is located at Bunsenstr. 15 in Weststadt, 1.2 km from the center of Heidelberg. Deutsches Verpackungs Museum is the closest landmark to Hotel Elite.
Check-in time is 14:00 and check-out time is 12:00 at Hotel Elite.
Yes, Hotel Elite offers free Wi-Fi.
Hotel Elite is 14.8 km from Mannheim City. Hotel Elite is 71.3 km from Frankfurt am Main.
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Distance to city center | 1.2 km |
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