|"Kind staff, good location."||(in 127 reviews)|
|"Staff was friendly and helpful."||(in 121 reviews)|
|"Loved having Starbucks in hotel."||(in 73 reviews)|
|"Terrible view, noisy construction outside."||(in 13 reviews)|
|"Bed was too soft, causing backaches"||(in 24 reviews)|
|"Terrible bed and pillows Small room"||(in 87 reviews)|
Connected to Ala Moana Center
Room was clean
The room was overpriced No room service Breakfast was shocking and expensive
Starbucks in the building
Everything needs to be cleaned and updated. The rooms are way too small.
Super early check in at 7am for an extra $16 includes breakfast - well worth it
Bigger bed but apart from that it was great - it’s not 5star hotel but it was a lovely stay
I thought i booked a room with 2 beds, double doesnt mean 2 beds
Hotel is right next to Ala Moana mall making it so easy to do shopping and eating.
I ended up having to upgrade to a 2 beds room with an extra $49 per night. Kayak description is very misleading when it labels DOUBLE Mountain View when double means 2 people but not double beds! Bathroom is not acceptable as the water faucet is so outdated with only 1 turn knob to control hot/cold and water volume
Horrendous customer service
Had to check out early because their AC broke. The woman I spoke with (shyla or something like that) was incredibly rude. Probably the worst customer service I’ve ever experienced.
Got the worst room they had
The location was super close to everywhere I needed to go
They gave us a corner room 3rd floor which was so tiny couldn’t even turn a 360 in the hallway it was so narrow .. the sliding glass door won’t open more then 2 inches with no balcony .. why even have a sliding glass door if you have it locked like that? Said it was a queen and pull out couch but it was a pull out chair. No napkins or tissues only toilet paper. It also took a full hour to check in, dragging luggage on a line for an hour is insane for Hawai’i, this isn’t Vegas. There was 2 open computers if you get this busy at 4-5pm for check in you should be prepared and have a full staff.
The hotel is conveniently located near the beach, next to the mall, and an easy drive to town or the freeway to the countryside.
Daily parking charges! I feel like hotels that charge for parking are like airlines that charge you for food—crazy!
Needs to be updated
The room was nice, needs better lighting.
Room was to dark, needs brighter lighting. The rooms need updating, it's showing it's age.
Convenience and reasonably price.
Adjacent to the Ala Moana Mall and dining places. Short walking distance to the Hawaii Convention Center. Starbucks and reasonably price convenient store in the facility. Micro wave and refrigerator availability in the unit.
Noise from the heavy machinery at the construction site just outside the window/patio door is constant in the day time. Computer use and printing is too costly for guest.
Very close to Ala Moana shopping center and very clean rooms
Rooms were kind of small when you look at it. Its perfect for 1 person but probably not for 2 people
Great staff. Great location.
Can't think of anything.
A dream vacation to Hawaii is best done at Ala Moana Hotel. Set right in Hawaii’s capital city Honolulu, just outside the hotel a wide range of upscale shopping, restaurants, world-class beaches, and vast entertainment options can be found. This is the ideal place to stay for business travelers and vacationers.
Over 1,000 cozy and casual hotel rooms overlook stunning views of the ocean, surrounding mountains, and city. All rooms feature a microwave, refrigerator, tropical-inspired decor, plush bedding, flat-screen television, a workspace, and contemporary furnishings. Family rooms are available for large groups. Wheelchair accessible rooms are available. Select suites include a full kitchen. Complimentary wifi can be found throughout the hotel and in all rooms.
Guests can relax in the sparkling outdoor pool, sunbathe on the sundeck, workout in the onsite fitness center, bask in the sauna and steam room, and browse the expansive, adjacent Ala Moana Shopping Center. Laundry services are available for an additional charge.
Ala Moana is just a quick 15 walk to the renowned white sands of Waikiki Beach, and is only 10 minutes from the Honolulu Financial District. Guests can explore the villages of the Polynesian Cultural Center, or kayak at Kailua Beach, which has been voted one of America’s top beaches. The tour and activity desk at Ala Moana can help guests arrange tours and provide insight on top attractions.
based on 1,616 reviews
Policies vary by room type and provider.
With plenty to explore in the surroundings of the hotel, it is very convenient that there is an onsite ticket and tour office at the Ala Moana Hotel. The desk can assist in choosing the right tours and activities for you. Many tour providers also stop directly in front of the hotel to pick guests up.
The hotel offers both valet parking and self-parking for its guests on the private hotel parking lot which is adjacent to the accommodation. For valet parking expect to pay a rate of approximately $30 per day. Self-parking is the other option for you, which is less expensive at only $25 per day.
Open from 6:30 am to 10:00 am, a vast breakfast bar awaits you at the Plantation Café to strengthen you for a day in Honolulu. The Signature Prime Steak & Seafood is the hotel’s restaurant and is located on the 36th floor of the hotel building, which guarantees spectacular panoramic views over the city and ocean during your dinner. Happy Hour starts around 4:30 pm and the restaurant serves food until 10:00 pm. Their signature dish is the Seafood Tower, which comes with a selection of oysters, sashimi, and lobster.
This accommodation is especially popular among business travelers, and with their extensive conference space, including the almost 7,000 sq ft Hibiscus Ballroom, there is no question why. Their biggest space seats up to 500 people for banquet settings, but is also a great venue for weddings. Nine meeting rooms spread over 15,000 sq ft invite with excellent in-house A/V technology and support, as well as professional and trained conference staff and managers that ensure a smooth conduct of your event.
Special discounts and benefits can be enjoyed with the hotel deals offered by the Ala Moana Hotel. Watch out for seasonal deals to enhance your stay, may it be a discount for locals or Stay & Save packages that entitle you to preferential rates during your time in Honolulu.
Conveniently close to Honolulu airport, you can be at the Ala Moana Hotel in about 20m after landing. Though the faster route leads via the I-H-1 East and Kalakaua Avenue, the HI-92 East runs closer to the seashore and promises a more scenic drive to your vacation destination.
All children are welcome to stay at the Ala Moana Hotel and get to enjoy preferential rates when sleeping in existing beds in their parents’ room. Instead of a full night’s fee, up to two children under the age of 16 only pay $20 per child and per night to perfect your family vacation. Bear in mind that extra beds cannot be provided, so the room capacity must suffice. (Prices checked 05/06/19).
Ala Moana Hotel is located at 410 Atkinson Drive in Ala Moana, 2.8 km from the center of Honolulu. Magic Island is the closest landmark to Ala Moana Hotel.
Check-in time is 15:00 and check-out time is 11:00 at Ala Moana Hotel.
Yes, Ala Moana Hotel offers free Wi-Fi.
No, Ala Moana Hotel does not offer free parking.
No, Ala Moana Hotel does not offer free airport shuttle service.
Ala Moana Hotel is 9.6 km from Honolulu. Ala Moana Hotel is 24 km from Kapolei Kalaeloa.
No, pets are not allowed at Ala Moana Hotel.
Yes, Ala Moana Hotel has a pool onsite.