|"Exceptional service and great location."||(in 38 reviews)|
|"Modern feel and staff was awesome!"||(in 64 reviews)|
|"Great free breakfast, great location."||(in 11 reviews)|
|"No refrigerator and no microwave."||(in 19 reviews)|
|"Hot water did not exist."||(in 41 reviews)|
|"Only one elevator was working."||(in 18 reviews)|
The mattress was comfortable. The pillows were plush and soft.
I stayed for 2 night and both mornings the shower was freezing cold. The key card system wasn't working so a staff member was opening up doors with a key, the resident in the room next to me was already in his room and a new resident thought that room was theirs only to realize they were on the floor above. I'm sure it was very uncomfortable for that resident to have his room door opened and other people walk in only to realize they are on the wrong floor. The gym area is very gloomy and depressing looking. Feels stuffy in the gym, they didn't have air circulating in there.
the 4 hours of sleep i got
the front desk person told me i couldnt check in till 3am.... i booked a room for 16-17 and wasnt allowed to check in.
Decent place to stay
Staff was friendly and helpful, room was clean, restaurant was open late and their food was better than expected. Location was good, felt secure. The lobby and common areas were clean and bright and felt welcoming. I would stay here again if I ever found myself in the area.
One elevator was out of service, walls were thin so it could be noisy at times, difficult to get the shower temperature comfortable in our particular room. Ice machine on our floor was out of order.
The staff was great. The hotel was clean and easy to find. the MOD Saturday night was super friendly. He even kept the bar and restaurant open a little later than usual. Rooms are updated and clean. Very comfortable. Tons of outlets to charge all my devices. Direct TV and a good size flat screen.
One elevator was not working. 15,000 points for a reward night is a little high.
Everything was very nice and clean , we had a free breakfast in the morning. We stayed 1 night on our way to go on a cruise in Galveston. It was about and hour from the cruise terminal. Beds were comfy and shower had good water pressure. Room was clean . close to dominos pizza and Walmart stores. Can't beat it for the price . A+
Maybe that the road traffic was so busy. I'm used to country driving and Houston drivers remind me of ricky Bobby , cause they wanna go fast.
Welcome to your home away from homeOur newly renovated Holiday Inn® Hotel Houston - SW - Near Sugar Land promises a warm welcome, efficient check-in and upgraded amenities. Our property offers travelers easy access to the best of Houston and Sugar land, so you can travel beyond the area with ease. Hosting an event is a breeze since we offer over 6,800 square feet of flexible meeting/banquet facilities. If you need a space to prepare for an event or finish paperwork, take advantage of our 24 hour Business Center. Southern hospitality meets sophisticated cuisine at our full-service App8tite Bar and Grill which features a daily Happy Hour and Chef Special. At night, enjoy exercising at our onsite fitness center or take a dip in our sparkling indoor and outdoor pools. We hope to welcome you soon.
based on 1,087 reviews
Policies vary by room type and provider.
All existing bookings at Holiday Inn Houston SW - Sugar Land Area can be changed or cancelled for stays up to June 30, 2020. For more information, visit the Intercontinental Hotel Response to COVID-19 page.
Holiday Inn Houston SW - Sugar Land Area is located at 11160 Southwest Freeway in Southwest Houston, 21.8 km from the center of Houston. Gerald D. Hines Waterwall Park is the closest landmark to Holiday Inn Houston SW - Sugar Land Area.
Check-in time is 15:00 and check-out time is 11:00 at Holiday Inn Houston SW - Sugar Land Area.
Yes, Holiday Inn Houston SW - Sugar Land Area offers free Wi-Fi.
Yes, Holiday Inn Houston SW - Sugar Land Area offers free parking.
No, Holiday Inn Houston SW - Sugar Land Area does not offer free airport shuttle service.
Holiday Inn Houston SW - Sugar Land Area is 27.6 km from Houston Hobby. Holiday Inn Houston SW - Sugar Land Area is 42.3 km from Houston George Bush Intcntl.
No, pets are not allowed at Holiday Inn Houston SW - Sugar Land Area.
Yes, Holiday Inn Houston SW - Sugar Land Area has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.