Find cheap flights to Houston

Cons: "We read in the Delta onboard magazine about Delta’s commitment to women. Yet Delta coverups a rape by one male employee against a recent immigrant in a Delta vehicle. What say you?"

Cons: "No option to watch movies"

Pros: "We were in coach and the crew made us feel like it was business class!"

Cons: "delays, delays yuck"

Cons: "Missed flight due to unnecessary delays"

Pros: "Nothing"
Cons: "Worse experience ever, flight delayed, lost connection, many hours in phone trying to fixed and anyway lost the flight, spent so many time at the airport with the front desk so disappointed"

Cons: "It was FREEZING throughout the entire flight. Freezing. No blankets. Missed having screen in seat but was able to start a movie on my phone so it was fine."

Pros: "Crew was great"
Cons: "flight was diverted an hour away for refueling because of weather over SLC. But SLC opened before we even landed at Grand Junction, CO. I had 8 mins to run between concourses to catch the next flight. My bags didn’t make the flight and have perishable food items. But it is what it is."

Pros: "Crew, exit row seat"
Cons: "Bathroom"

Cons: "There was huge issues with our original plane and the lady at the desk was horrible with communication to all the passengers waiting for the flight updates. The one time I finally asked her if there was any updates, after almost 1.5 hours of delay and waiting, she took a very rude and snappy tone."

Cons: "Didn’t give us seats together"

Cons: "The gate was changed but it was not updated to the app. Many of us were waiting in the wrong gate until 10 mins before departure."

Pros: "The crew was amazing"

Pros: "The service and the crew were extremely courteous polite and professional ."
Cons: "As it is an all flights just not enough leg room and a very tight chair."

Pros: "Nothing"
Cons: "The person sitting next to me needed to buy 2 seats. He couldn’t hit in his own. Flight was late taking off due to catering. The landing was the worst I’ve ever had"

Pros: "Efficient and friendly"

Pros: "Decent service"
Cons: "I booked with KLM (sky team) two separate return bookings on via SKY TEAM JFK > heathrow (delta) Heathrow > Amsterdam (klm) On the return leg, I couldn’t check my bag all the way through to JFK even though I stayed on SKY TEAM carriers. That should be possible, otherwise the value of staying in SKY TEAM isn’t as valuable to me."

Pros: "The flight was fine. I don’t do 5 stars ever since they started pushing the limits on seating. I also have a problem with the wide swing in prices for the same flight but know that is marketing."
Cons: "Seating is too crowded for anyone to be truly comfortable"

Cons: "My departure from NY flight tv was not working"

Pros: "Short flight"
Cons: "Flight attendant was not willing to go above and beyond as he stated he would. My husband asked for a coke and the flight attendant told him he could only get water."

Pros: "Delta Comfort Plus for the win! Great seats with plenty of legroom and room for carry ons. Friendly flight attendants"
Cons: "Nothing"

Pros: "Nothing"
Cons: "Flight was horrible"

Pros: "The workers."
Cons: "The selection on an incorrect plane that didn't fit the docking port"

Cons: "1/12 hours late had to change out equipment"

Pros: "Delay. First it was about 20 min, then 30, then 49 and 55. At the end more than 70 minutes delay. Too much, too frequent on delta!!!!"

Cons: "They changed my departure hours three times"

Pros: "Big bathrooms, friendly staff, free eyemaks"

Pros: "Nice flight and good staff and service"

Cons: "missed flight bc of delay with first flight. jad to wait 5 hours at lax"

Pros: "same"

Cons: "Landing was frightening."

Cons: "Trying too hard to fit as many as possible"

Pros: "Nothing"
Cons: "Cancelled my flight because I lost one of the arms"

Cons: "Nothing special - just ok - tight leg leg room was expected - no entertainment at all - wifi very slow and couldn't load a book for my almost blind father - just ok"

Pros: "Please call me. Why did you double charge me? I took my parents for a trip and you charge me 2 twice?? Call me 416 888 4387"
Cons: "You charge me twice. Call me 416 888 4387"

Pros: "It was on time"
Cons: "This flight was cramped. Not enough stretching room. Hard seats"

Pros: "Flights were on time..."
Cons: "Worst seats ever. Uncomfortable. Didn't recline and were supposed to. Was told by the attendant "that's too bad. It's supposed to" when I mentioned it."

Pros: "The friendliness of the staff and movie choices"
Cons: "Seat space"

Pros: "The flight attendant. Lovely and professional."

Pros: "Cabin crew were great. Food selection is good and appreciate the snacks."
Cons: "Wish all seats and electrical outlets. Was forced to check my bag at the gate and DID NOT think it was nessesary. There was plenty of room on the plane. They also didn't allow me to take my medicine out before it was checked. Luckily there were no issues with getting it back."

Pros: "The agents in the air were a lot more understanding and at least apologized."
Cons: "I understand if we need to check bags because its full but when iy is not full but you demand I check it anyway all you are doing is adding travel time to my trip. Also we needed things in our bags that we otherwise would have had. Not the best customer service at the gate."

Pros: "With the free entertainment, the time just flew by. From the time we left MSP to the time we landed, everything went smoothly"

Pros: "Entertainment. Center was great"
Cons: "Boarding has been made so complicated it's a joke."

Pros: "shorter flight"
Cons: "Entertainment system is not working."

Cons: "After checking in at a kisok I had to wait in a huge line for over 20 minutes just to drop the bag. This the second time I have had this experience with them."

Pros: "Both flights were on-time, no gate changes. Staff was friendly enough, and seat back entertainment was appreciated. Everything went as you always hope it does for flights!"

Pros: "lte leaving Houston, cancelled flight back from Atlanta, reset to 3 hrs later, wound up leaving 12 hrs later."

Cons: "in Amsterdam any DELTA crew helm us, only KLM"

Pros: "The crew"
Cons: "Tiny seats"

Pros: "The plane condition."
Cons: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Pros: "Yes, Very good"

Pros: "Comfort"
Cons: "Internet"

Pros: "The crew was very kind"

Pros: "Crew were excellent"
Cons: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"

Pros: "Almost everything, especially the crew."
Cons: "Don’t feel like anything should be better to be honest"

Cons: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Pros: "The crew were excellent and seats were comfy."
Cons: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Cons: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Pros: "Slow service."
Cons: "Better communication!"

Pros: "Very friendly crew and on time with no problems."

Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Pros: "Very professional"
Cons: "Lost luggage"

Pros: "Friendly crew, upgraded seat was worthwhile"
Cons: "More snacks in between meals,"

Pros: "It was all fine"
Cons: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Pros: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Cons: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Pros: "very attentive crew"
Cons: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Pros: "Nice people and good service"
Cons: "Not much"

Pros: "Nice crew pilot food and beverage"
Cons: "No wifi"

Pros: "Overall booking and airport was ok. Food was also actually quite good."
Cons: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Pros: "Comfortable and well laid out seat area"
Cons: "Food was a little substandard for business class"

Pros: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Pros: "Good entertainment options. Nice flight attendants"
Cons: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Pros: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Cons: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."

Pros: "Nice to have a wrap for the snack."
Cons: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Cons: "We did not get two of baggage at the destination."

Pros: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Cons: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Pros: "Excellent very good"
Cons: "Everting so good ex"

Pros: "Airlines issue"
Cons: "Profiling certain customers"

Cons: "They stole my money"

Pros: "Got to Amsterdam on time and everything was great including the staff"

Pros: "quick and relaxed"

Pros: "good service"

Pros: "Airline staff good and professional"
Cons: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Cons: "magazines very dog eared and some badly torn"

Pros: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Pros: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Cons: "sardines!"

Pros: "Entertainment, cabin crew great."
Cons: "Seat layout may now be standard but is still cramped."

Pros: "Great food and movies."
Cons: "Might have lost my bag. I was told not to claim my bag and that it would meet me at my final destination. That did not happen. I even paid extra because of the over weight. When they charge you 100 extra euro you expect your bag to make it to its final destination."

Pros: "Flight was overbooked. After paying 1.7k, they put me to another flight which took me 7 hours more to arrive SFO."

Pros: "Not time departure and cabin crew were effective and efficient."
Cons: "Nothing really"

Pros: "The staff (ground staff and cabin) were friendly and helpful. Great to see them trying to help and going the extra mile for passengers."
Cons: "The boarding process. It is a crowded space at the gate, and the boarding ends up with long lines getting confused and in the way."

Pros: "I loved the different features on the screen and the excellent. Customer service on this flights"
Cons: "The space on the seat."

Cons: "Short and sweet"

Pros: "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."

Cons: "Entertainment worked sporadically"

Pros: "Flight was on time."
Cons: "In flight complimentary food and drink service could have been better."

Pros: "Late departure, dirty, staff not friendly."

Pros: "The crew was very helpful in all respects."
Cons: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."

Cons: "See above."

Pros: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."

Pros: "Good food and crew"
Cons: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."

Cons: "My entertainment device did not work the entire flight."

Pros: "FA kept bumping into my seat waking me up"
Cons: "Return the 777 to 9 across"

Pros: "The crew was very gentile."
Cons: "No enterteinment on the plane."

Pros: "On time, staff was nice."
Cons: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Cons: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."

Pros: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Pros: "The Air France service was ok. Got me to my destination on time and alive."
Cons: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Cons: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Pros: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Cons: "Business class seating on the AirBus 318 is very cramped."

Pros: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Cons: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"

Pros: "It was on time"
Cons: "Hard seats Boarding was 35 min delayed"

Pros: "Boarding for BUsiness class was fine. Seating was cramped."
Cons: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."

Pros: "Food and service was good and price was acceptable"
Cons: "Very long route"

Pros: "Nithing"
Cons: "They were unfreindly and rude."

Pros: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Pros: "Nothing."
Cons: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."

Pros: "Service was great, flight was on time and I really enjoyed everything"
Cons: "Little turbulence but overall it comes as usual so it was worth the flight"

Pros: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Cons: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"

Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."

Pros: "Good service at gate and on board"

Pros: "It es a good flight back"
Cons: "Items missing on duty free purchases"

Cons: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."

Pros: "Crew was welcoming"
Cons: "Space between the seats was too small."

Pros: "Short, lots of leg space"

Pros: "Very old plane with very poor screens where images was horrible"

Pros: "Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority"
Cons: "2 hours delayed..."

Pros: "Traveled fron SFO to CDG on AF in business class on an A 380. Lounge in SFO was smallish and not many choices in the food bar. Boarding was smooth. my second ride on A 380 in business and this trip reminded me quickly why I did not care for the A 380 on my previous trip. It is a huge plane with a huge sized business class which makes the cost less worth it compared to a Boeing. The crew were extremely helpful and caring. The food was acceptable. The seats on the plane were not comfortable in the lying position. Took a cab to our hotel in Paris (1st Arr) for a flat 50 euros. No meters."
Cons: "Arriving in CDG and facing a slow immigration with the passengers of this huge plane. I didn't care for the baggage delivery system. We were waiting for an hour only to realize that the arrival port for our luggage was changed."

Pros: "Crew was great"
Cons: "Not enough food"

Pros: "Cheap aircraft, not even headsets"
Cons: "Dirty aircraft, I expect more when I pay a lot"

Cons: "Too crowded"

Cons: "Meal choice missing kosher non-gluten combination."

Pros: "Movie selection was awesome! Food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Pros: "Friendly crew; comfort; punctuation. Fast boarding"
Cons: "Simple food - very small amounts. No entertainment."

Pros: "Croissants instead of pretzels was a nice change of snack"
Cons: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."

Pros: "You get everything you would expect in this kind of flight in term of meals, comfort and entertainment."
Cons: "The flight left half an hour late because of weather conditions. But it is more an airport issue rather than an airline one."

Pros: "Boarding was efficient, the flight was on schedule, crew was nice."
Cons: "The temperature for this leg of the trip seemed very cold. I wore 2 sweaters & a jacket plus the blanket. Hard to rate entertainment (I wasn't aware of any)."

Pros: "Great service by attendants Spoiled us with food"
Cons: "Not easy to find reader boards at Paris airport. Also security almost made us not make connection"

Pros: "Smiling, quick, courteous"
Cons: "Had to pee right after turbulence no time for bathroom"

Pros: "The attentiveness of the crew and the online check in."
Cons: "Missed the connecting flight and the luggage was on transferred on our next conncection :("

"Canceled my trip never flew. They were rude and uninformed. Caused me grief wanting another covid test even though I had one plus I am vaccinated. No excuse. They should have had a test station by their ticketing counter. Had to hunt for transportation which was very difficult since it was 10 pm. Rented car for 350 to get home. I would think twice before booking through Kayak and with BA. kayak should have had more assistance and not just sell the ticket. Both receive an F ."

Cons: "The pancake was not cooked enough couldn’t eat it"

Cons: "Boarding process.."

Pros: "Flight was not full, so despite a sub-par Business Class product the flight was very pleasant with empty seats all around"
Cons: "On line check-in/seat selection was a disaster"

Pros: "The flight was relatively on time and the crew was nice"
Cons: "The food was not the British Airways high quality"

Pros: "great crew great seats great entertainment great pilots great food and the greatest airline in the world"
Cons: "free wifi"

Pros: "-"
Cons: "Entertainment didn’t work, big delay broken seat"

Pros: "Great !"
Cons: "Kosher meal a bit hard to open"

Cons: "The entertainment system wasnt working on the first flight, and had poor content on the second flight."

Pros: "Nothing particularly"
Cons: "Food was awful"

Pros: "Nothing. Flight attendant throws the tray of food all over me. Never apologize Worst flight ever I'm a Gold Frequent Flyer. No more!!! Good Bye British Airways Hello Cathay Pacific!"

Pros: "we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back"
Cons: "we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back"

Pros: "The attitude of crew long ques for toilet"
Cons: "Long queues for toilet"

Pros: "The crew was kind and professional, cosy seats with enough place for the legs... Good content in entertainment system."

Pros: "Flavor was fine"
Cons: "Out of 6 special vegetarian meals provided on 4 recent flights, all were pasta. One main meal of pasta even had A SIDE of pasta salad."

Cons: "the food"

Pros: "Not much. Even magazines were not available for 2 last raws."
Cons: "Even magazines were not available for 2 last raws"

Pros: "Service, clean restroom, courtesy of crew members"

Pros: "Service"
Cons: "None"

Pros: "Nothing really was good or stood out in a positive way."
Cons: "Horrible lie flat seats with absolutely no stowage room. Seats are super cramped with 8 in a row you feel like being transported in a cattle car. Crew was most decidedly unfriendly. We were boarded on time despite the fact BA knew the flight was delayed and sat at the gate for an hour. Food was equivalent to hospital food. U must be crazy to fly business in BA. Never again."

Cons: "No breakfast on out bound leg"

Cons: "Don’t do it!! Totally disorganized airline with uncomfortable seats."

Pros: "The crew were very helpful"

Pros: "My upgrade."
Cons: "That I needed to be searched again before boarding the plane. The long layover."

Pros: "On time"
Cons: "Paid for bulkhead seat and was not given a bulkhead seat."

Pros: "Good and crew were fine"
Cons: "Seats were too close, not comfortable"

Pros: "The plan was nice and the crew was good"
Cons: "Seating was to close together"

Cons: "the flight delayed a lot and i missed my connection flight as a result"

Pros: "World Traveler Plus on BA is not as good as premium economy on other airlines."
Cons: "Check in. Too many people checking in and too few BA employees to handle crowd. Severely understaffed."

Pros: "Most things"

Cons: "The airplane was shaking all the flight"

Pros: "The new flight procedures informational film at the beginning of the flight (BA/Comic Relief)"
Cons: "The flight was to Heathrow which was not prepared to accept us at all. We waited 45 minutes in passport control. I expect BA to make sure the port of destination is prepared to receive its passengers"

Cons: "I booked a regular flight and at the end the system or dont know how, booked me PLUS ECONOMY, when I wanted to change my ticket date, it was so expensive and almost no dates were available. Also, you didnt give me chance to downgrade in order to change the dates more easily. I always fly through BA and I love the easy it is to change dates, but this time you disappointed me. I usualy choose BA because its easy and non expensive to change dates in my flight but now I may be open to book with other airlines."

Pros: "The flight was smooth from boarding to landing early at Heathrow."
Cons: "It was a fully booked flight, which means the person next to you tends to overflow into your seat"

Cons: "I paid 100$ because I had to cancel my request. It was a technical error of your reservation system which unexpectedly changed my return from the 5th of November to the 6th of November. The fine was unfair and you're required to refund me."

Pros: "The staff were some of the friendliest I have encountered in recent traveling experiences. They were very attentive to every passenger."
Cons: "We only paid for economy seats, and unfortunately, it's hard to expect much more than what we got. The friendly service made up for the lack of comfort these seats provide."

Pros: "Upgraded to world traveler plus was way more comfortable. The flight crew were so so nice and helpful. I am handicapped and they just couldn't do enough to make me comfortable."
Cons: "They the seats I reserved months ago were changed."

Pros: "I didn't partake of food or entertainment on the two hour flight. All was great."
Cons: "Nothing"

Pros: "I loved the on-demand entertainment which starts as soon as you board the plane and continues all the way into landing / taxing to the gate."
Cons: "The system would not allow me to check-in / get my boarding passes 24 hrs prior to barding, which basically left me with a middle seat all the way to Seattle. I considered this a terrible process and didn't get a good explanation why I was blocked from doing my check-in online."

Cons: "No food selection. No vegan meal that i ordered for my daughter."

Pros: "Most everything"
Cons: "Seat choice"

Cons: "BA cancelled the flight, did not reroute us, provided a phone number for tel aviv (closed for the weekend). Terrible customer service. And our ticket was bought thru vayama who also did not bother to help us. Bad bad customer service for BA."

Pros: "entertainment"
Cons: "boarding with bus instead of sleeve"

Pros: "Security staff was rude in England and our suitcases was lost And they did not even let us know"

Pros: "The crew was very efficient"
Cons: "The was really bad."

Cons: "I received no information from British Airways! Luckily someone saw that all flights on BA had been canceled. This is the second time this has happened with British Airways. They have zero customer service and terrible communication."

Pros: "The cabin crew, as always, were unfailingly helpful and polite. We paid extra for exit row seats, which were wonderful for my 6'6" husband's long legs."
Cons: "The food wasn't really edible, but the flight was only 5 hours long, so it wasn't a great issue."

Cons: "For some reason British Airways has a bug in its computers and does not allow me to check in on line. This is not the first time."

Pros: "Every thing was in time Service was good"
Cons: "Not enough room to sit or eat The salmon dish was not good in my opinion"

Pros: "Crew is very nice"
Cons: "Seats are pretty small"

"Flight attendant for first class is definitely not a morning person. Oh and the WiFi DID NOT WORK!"

Pros: "timing and services"

Cons: "Seat very narrow for an upgrade"

Pros: "No"
Cons: "Of course. EMPATHY"

Cons: "Lack of entertainment and snacks for a 3 hr flight"

Pros: "On time and quick boarding process"
Cons: "The attendants at the gates could have been more pleasant"

Cons: "Damaged one baggage, and delayed arrival of other baggage for 2 days that forced me to cancel a following trip."

Pros: "Seating, nice personnel"
Cons: "Long layover in Chicago"

Cons: "No seat power, poor connection for movies and they kept freezing"

Cons: "Instead of taking my one half of one ounce plastic cup half-full of wine, the stewad, allowed me to keep it. I love common sense."

Pros: "Nothing"
Cons: "Poor accommodation for the flight delays. We had to wait 4 hours in line to change our flights because we missed our flights. Not enough staff."

Cons: "4 gate changes, delayed delayed delayed. UGH. Sirens going off at gate no staff around to turn it off or talk to. Lady at counter very upset with pilot. We had a plane at the 2 gate but no flight crew. Next gate no plane but crew. Who organizes this? American airlines has some work to do!"

Pros: "Friendly crew, comfortable and ON-TIME!!"

Cons: "I missed this connecting flight."

Pros: "The speed with which phone AA Platinum customer service changed me to alternative flight"
Cons: "Flight delayed, no honest info put forth. Fortunately changed my flight to 1:37 pm flight, original flight left after 3 pm! Got stuck with middle seat."

Cons: "They switched planes last minute in Chicago that delayed us by 55 minute which led to us missing our connecting flight in London. That connecting flight,4 1/2 hours later, was delayed, twice! We had to rearrange everything waiing for us at our final destination. BTW there was no explanation nor bad weather to cause this problem."

Cons: "The delay in boarding the flight in Chicago that made us miss our flight to Nairobi and has cost us a lost luggage which was checked in at Chicago and has not been located to date"

Cons: "KTerrible coffee. Tasted stale"

Pros: "Comfort, promptness, and food."

Pros: "They offered us a little scoop of ice cream."
Cons: "My video screen was busted. Long 9 hrs without anything to watch. Food was cold (as in not reheated after being frozen). Landed at PHL and sat at the gate for 45 min before deplaning, which made us miss our connection. Apparently there’s NO other gate to deplane from than the one they picked. Ridiculous."

Pros: "Crew was courteous Boarding was effortless thanks to the AA app"
Cons: "Multiple flight and boarding delays Aircraft needs cleaning/update"

Pros: "Fast trip!"
Cons: "We were delayed because of a broken tray table and then the broken tray table was mine. But we made it, and the flight was good, so it was fine."

Cons: "No online updates or warning about flights for inexperienced flyers"

Cons: "I am STILL in Chicago :("

Pros: "On time good service"

Pros: "The flight was smooth."
Cons: "The crew announced we would not receive beverage service without a reason. Also there was very little air coming from the vents, so not to receive a cold beverage on a hot airplane for a 72 minute flight (should've been 52 minutes; however we were delayed on tarmac) is not logical."

Cons: "Flight was 4 hours delayed"

Pros: "The pilot did a great job flying. Very smooth."
Cons: "The flight attendants were pretty mean and just overall dissatisfied. Apparently we had community water to share? Everyone gets water from the same bottle?? Too strange."

Pros: "Good TV's. Great service. Good food."
Cons: "It was long"

Cons: "We arrived 30 minutes early but then we waited 30 minutes for a gate."

Pros: "we left on time and landed early. staff was friendly and kind."

Pros: "The middle seat was empty I had an aisle seat. That was wonderful."
Cons: "No wifi screens for books or movies but I had my iPhone."

Pros: "The fact that the lady at the counter was able to change our seats and put us all together."
Cons: "the movie screen being so far away"

Cons: "Good choices could have been better."

Pros: "Actually, I like that it was late because my first flight arrived late. The flight overall was very quick and smooth."
Cons: "The seats were covered in crumbs from the previous flight, but that's probably because of the hurry to get passengers on to the next flight because the plane was late."

Pros: "The crew was very helpful at each stop even though they weren't responsible for the disasters."
Cons: "Initially we thought we were flying with British Airways. We then had to do some digging to realize it was all out of American Airlines. Then we couldn't get proper boarding passes and luggage tags until one of the crew members spent a significant amount of time untangling each leg of our trip so they were in the proper order. We got delayed by 4 hours in Chicago and missed our connection in Manchester. We had another 5 hour wait there. By the time we got to Dublin, our bags didn't also arrive. After almost 24 hours of travel, we arrived but without all of our stuff."

Cons: "The plane had mechanical problems and was rescheduled to a different flight"

Cons: "The in-flight entertainment was out, and the a/c was barely working-not good for a four hour flight. Instead of addressing the issues the flight crew was more interested in chatting with each other. No pre-flight drink service in first class, they rarely even passed through the canin."

Pros: "The attendants were helpful and Kind"
Cons: "Prices, again."

Pros: "Crew was nice"
Cons: "I would like to be able to let the passenger next to me to close the shade. He slept , the sun was not in his face ."

Pros: "The sweet flight attendant who helped calm me down from the turbulence as we were going over the hurricane."
Cons: "All the turbulence from flying over Hurricane Matthew. Something I will make sure I'm not flying during a storm. Scared me greatly."

Pros: "The staff was so nice and helped me find my way around."
Cons: "Food prices a bit high when compared to buying the same thing outside the airport."

Pros: "The flight was a great experience opposed to other airlines (frontier).I would definitely choose american airlines next time i fly."

Pros: "Everything was amazing"

Cons: "Next time dont delay my flight 11h!!!!"

Cons: "Flight didn't exist"

Pros: "My first plane from Ashevile to Charlotte was fine."
Cons: "This plane was a little "scarier" than the other but I believe that it was because it was such a small plane."

Cons: "Cancelled, had to stay in Dallas until next day"

Cons: "Layover was over an hour."

Cons: "the flight had a two hour delay which put me into Orlando very late."