|"Super clean and very nice rooms."||(in 6 reviews)|
|"The staff was super friendly."||(in 106 reviews)|
|"Great location and awesome facilities."||(in 66 reviews)|
|"The elevators are slow."||(in 8 reviews)|
|"The worst hotel ever."||(in 26 reviews)|
|"Over priced for the old rooms creepy doors an dirty bathrooms"||(in 40 reviews)|
|friendly staff||in 221 reviews|
|comfortable room||in 178 reviews|
|location was good||in 158 reviews|
|great hotel||in 124 reviews|
|valet parking||in 86 reviews|
|room service||in 61 reviews|
|pool area||in 53 reviews|
|bar was great||in 48 reviews|
|per day||in 31 reviews|
|bed was comfortable||in 27 reviews|
|room was small||in 26 reviews|
|front desk||in 23 reviews|
|one elevator||in 21 reviews|
|refrigerator in the room||in 13 reviews|
|walking distance||in 11 reviews|
|whitehall||in 11 reviews|
|instead of queen||in 10 reviews|
|clean and nice||in 8 reviews|
|downtown houston||in 7 reviews|
|museum district||in 4 reviews|
|toyota center||in 4 reviews|
Loved decor and friendliness of staff
Valet parking only
no refrigerator in room
Bathroom too small, room size fairn overall meet and comfortable.
Not the quality compared to price paid
Close to the federal building.
Rooms were not good. Beds were terrible. Possibly the worst hotel beds I have slept in. Noisy and kept the kids up as they are light sleepers. The hotel itself smelled old and the rooms did as well. There was mold in the inside bath/shower unit. We left the hotel as soon as we could. Staff were fantastic. The employees in the hotel did a great job.
Watch out for the noise and cockroach
We found that the noise from the highway can be very loud and make it challenging for children to sleep at night. We also found cockroaches in the bathroom and that is not good indication of cleanliness. We raised the fact that we found the cockroaches to the hotel staff and their response was okay we will inform the housekeeping.
A descent hotel with a pretty face
The staff was really personable from the valets to Jorge to the counter staff. The hotel has a very appealing luxury façade but wait until you get to the room.
The room air conditioner did not cool the room. The ceiling had what looked like "black mold" but at closer look may be lent from the air conditioner vent. The room area that housed the ice maker looked very neglected which made me feel that the hotel was beautiful on the surface only.
nice hotel great location
too expensive for parking 35$
Breakfast buffet was phenomenal
Bed was somewhat comfy and internet was good in my room.
I booked well in advance, but was given the room next to the elevator because they were sold out. The front desk person did try to be honest about it when I checked in, but didn't have any alternatives. The shower made a horrible chugging noise, and fixtures in the bathroom had visible rust. Also, although downtown Houston is not a walkers' paradise anyway, we were barely in the downtown center and had to walk 20 minutes or more to get to decent restaurants.
I loved that there were healthy food choices for breakfast at very reasonable prices. The express breakfast delivered to the room was a real treat.
At night, the AC seemed to shut down automatically for a period of time. It got a bit stuffy in the early morning hours.
I loved the Crowns Plaza location to Mid-Town. I was just a cheap cab ride away from all my friends and the excitement.
Glasses were to small to mix cocktails in the room
Located in the heart of Houston, Texas, The Whitehall Houston is a good choice for those attending an event at the Toyota Center less than a mile away, but it is also close to such destinations and attractions as Main Street Square Station, Alley Theater, the Discovery Green Park, Bell Station, Heritage Society, Theater Under the Stars, the University of Houston, and more. The William P. Hobby Airport is less than ten miles away while the George Bush Intercontinental Airport is less than 16 miles from the hotel.
While a diversity of bars, restaurants, and shops are nearby, the hotel is also home to a long list of amenities that include such eateries as the popular Edgar’s Hermano serving Mexi-South cuisine, Part and Parcel serving food and drink outdoors, and the Buffalo Bayou Coffee shop. There is also a rooftop swimming pool, a fitness center, daily housekeeping, a business services center, free shuttle services, 24-hour front desk, a popular sun terrace, parking for a fee), and free Wi-Fi throughout, among other services and amenities.
The 259 guest rooms are all large and accommodating and though they range from standards to luxury suites, they all offer premium linens, signature toiletries, premium bedding, daily newspapers, beverage facilities, supplies of signature lemon cookies, work desks with ergonomic chairs, in-room safes, climate controls and more. With its ideal location, premium amenities and services, The Whitehall is a good choice for most travelers to Houston.
based on 664 reviews
Policies vary by room type and provider.
The Whitehall Houston is located at 1700 Smith Street in Downtown, 0.7 km from the center of Houston. Minute Maid Park is the closest landmark to The Whitehall Houston.
Check-in time is 15:00 and check-out time is 12:00 at The Whitehall Houston.
Yes, The Whitehall Houston offers free Wi-Fi.
No, The Whitehall Houston does not offer free parking.
No, The Whitehall Houston does not offer free airport shuttle service.
The Whitehall Houston is 14.9 km from Houston Hobby. The Whitehall Houston is 26.1 km from Houston George Bush Intcntl.
Yes, The Whitehall Houston is a pet-friendly hotel.
Yes, The Whitehall Houston has a pool onsite.