Kissimmee resorts

Cons: Carpet in living room could’ve used a better cleaning. Only complaint

Cons: Unfortunately this resort was simply OK. I was placed in an older unit which was quite worn and not cleaned properly. After a horrible night with no air conditioning the staff moved us to a newer unit the next morning which was in better condition but still needed better cleaning and attention from the cleaning staff. Given that this resort is about a-year-old it's kind of surprising to see all of the strong wear and tear inside the units. There are also some people who are residents of this property who have children who were quite loud and running this property at midnight with screaming and skateboarding. The staff seem unable to control them simply because they are residents. I had high hopes but unfortunately I will not return.

Cons: Check-in staff woman did not tell us that the beds are not made and the towels are not replaced or the trash emptied unless you stay for 2 weeks! We stayed 2 nights. If we had known we could have dealt with that. Also when she gave us room key cards, she said "don't demagnetize them, don't put with cell phones". So we went directly to our room, carefully carrying both cards. Neither one worked. So, we went back to office. She said, "Oh, you demagnetized them". No, we did not! Also when needing boarding passes printed she waved us over to some computers, which required a password. I asked her what the password was, she said "No, not those computers, those other ones (on the other side of the room)". She made us feel wrong and stupid whenever possible. There were also no hair dryers. When we called at 7:30 am she said" You need to look in the cabinets". We searched everywhere. When we called back she said one would be brought over. At 8:15 we called again. She said, "Oh, the housekeeping doesn't come in until 8, I already put in an order. (scolding us)" We left the room at 8:30, wet hair and no hair dryer. The furniture is very old and worn, stained cushions on chairs. General run-down, gloomy appearance. I suppose if you are there with a family there seem to be a lot of activities available, but we were a couple just there for a room.

Cons: Pool was nice but other amenities were average. Cafe and trail were closed. Seemed like they were remodeling but we were never given an explanation.

Cons: Cost

Cons: The decor in the units seemed a bit dated but everything was clean so hard to complain.

Cons: Parking cost and “resort fee” was insane especially because we didn’t use the pool, water park, dry cleaning, or much of anything. You should be able to opt in to the additional amenities. Parking wa lbs outrageous - what is worse is that my dad came to visit for 3 hours. Parking cost $26. Really. So now we have paid $125 for parking in 4 days. That was the cost of my rental car and parking in EUROPE for 5 days. Hotel was mediocre in general. Main areas are nice but it ends there. Beds were STIFF. Decor was dated.

Cons: Steakhouse inside was very over priced. Thought it would be more of a family like hotel, but is definitely intended for business.

Cons: Extremely overpriced. Resort fees are $20 per day and self parking is $18.00 per day. Resturants are also overpriced. Presentation is beautiful but quality is poor. The $168.00 meal for two at Old Hickory Steakhouse was by far the worst cut of meat we have ever eaten. The side of mushrooms were cold and a hard texture. The wine was the only plus.

Cons: Alcoholic beverage preparation not so good at pool area!!!

Cons: A lot of restaurants and bars in the actual hotel were closed. I understand it’s probably due to the lack of visitors staying at the property, however, it is a little inconvenient for the people who ARE there. Not a huge deal but, it was something we noticed.

Cons: Didn't like having timeshare presentation pushed so hard. Because we paid full price for staying there. Even called room once about it and told them not to ask about timeshare again.

Cons: The power went out twice in almost half of the condo, due to a faulty switch breaker. They did respond quickly both times. However, they need to fix this problem as soon as possible. We stayed in condo 19-201a.

Cons: The windows barely closed and locked, and being on the first floor facing the back of the woods is kinda creepy. The bed and other furniture wasn't comfortable at all and there was no comforter on the bed. Our room keys "expired on Sunday and we weren't leaving till Thursday, and we came back to our room late at night and very tired. Not sure why the key they gave as in return didn't expire for another 8 days?! Oh and the room we had was connected to another next to us, so their bathroom was next to our living room and their bedroom in our kitchen. Awkward exchanges of words is what happened all week. Disappointed but content.

Cons: Major issues: - The mattress was extremely painful. It caused spine issues that sidelined the entire trip. I went so far as to purchase $100+ worth of bed toppers and memory foam to attempt to resolve the issue. - The curtains are missing the lining layer (that helps keep out light); this makes the bedroom bright at all hours since there are very bright lamps directly outside the room, on during all evening hours. - There is no air circulation and very poor air quality in the entire unit. We woke up gasping for air nightly and had continued breathing issues throughout the entire stay. Lesser issues: - The rooms and onsite amenities (pools, front desk, parking) are extremely spread out over multiple blocks. There is a good chance - like me - you will end up lugging your suitcases in the dark three blocks after checking in, while trying to find your room. Same issue pops up if you need to park or direct anyone to your room. - The front door was damaged and does not always lock - The washing machine is tiny, loud and not usable (all appliances are similar but washer/dryer are most noticeable) - The shower has very poor water pressure - Neither TV connects to any cable or local channels - WiFi is extremely slow and intermittent - The front desk told me no parking passes were available when I checked in at 10pm. Someone else from the front desk started calling the room repeatedly from 7am, on, the next morning to tell me to go get a parking pass and that someone should have provided one the night prior. - There is no daily housekeeping despite what their brochure and website say. You can call for special housekeeping before checkout but there will be a charge. Also no one collects trash and there is no obvious dumpster area outside. - Check out time is 10am and latest check out available is 11am regardless of how many guests are booked. - They take a $100 security deposit (only by card) that is not released for 7+ days. - Front desk staff only offered me a $15 (resort fee) credit after disclosing all of the above issues. Nothing has been refunded or reimbursed.

Cons: The lights in the room didn't work. It was the smallest room I have ever stayed in and the grounds were HORRIBLE to navigate. My room was across the street and through a section of buildings poorly labeled. The suit numbers were not easy to figure out and even being at the right building it was hard to find. I had booked my room the same day and time as a co worker and for the same price they received a condo pretty much, full kitchen, washer/dryer and I stayed in what looked like a broken down closet.

Cons: Noise level, thin walls, cleanliness

Cons: Our room was connected to another and I could hear everything the family in the next room was saying or doing. My bed was a little hard

Cons: Bed was hard, had a musky odor that would not go away (even after spraying febreeze) ...small facilities not much to offer...room did not get cleaned and when called for towels did not receive any.

Cons: Mold in the room. Place was under construction. Room was located far away from main building.

Cons: Dirty juzzci... hair all over

Cons: The walls of the mini-suite were very thin so I could hear everything going on in the next room (TV, conversations) until late in the night. The heater only blew cold air, the room, even in the middle of the day, never got above 64 degrees and went as low as 56 in night making it difficult to sleep. There was also very limited parking, coming back from Disney on Saturday night I was unable to park anywhere near our room.

Cons: They have a list of activity for kid family, waiter for them to start but they never did , that's the only thing that was wrong.

Cons: The door connecting our unit to the next unit was not very sound proof. We could hear everything that was said in that unit - the conversations, the tv, the swearing, the yelling - everything. TV was small and out of date - no High Def - Only Analog. Fire alarm went off during the night. You have to pay to use the internet. You have to pay to use the gym. They had a breakfast buffet that I would not recommend. I have had better breakfasts at a hotel that has a complimentary breakfast. They offered french toast that was rock hard. Fruit was hard as well. Not many options of things to eat to choose from.

Cons: Washers and dryers out side the entry door thats is shared by a condo villa. The people in the villa were doing laundry all night and the noise from the machines keep me up all night. The toilet was was very low to the floor something that would be good at a preschool. The beds were platforms something from the 1970's Couldn't connect to internet for the four nights we were there. Guest service were very quick to respond to text messages and said they were working on it.. We still had to pay the 14 dallor a night for amenities even thought we didn't get internet that was part of it and the only thing we wanted to use.

Cons: I booked this online. The pictures looked beautiful. I chose a studio kitchenette and thought that I got a great deal. When I arrived, the property was gorgeous. I drove through security and straight up to the registration desk and still, it was like being in the land of Oz. They gave me my keys and a map of the facilities and I was on my way. Once I arrived to my section of the resort, it was like I was staying in section 8 housing. Absolutely terrible. I can't go into detail with the limited space here, but I would have been much better off at a motel 6. I won't use this property again and suggest other look elsewhere.

Cons: WORST CUSTOMER SERVICE,3 STAFF MEMBERS CHECKING PEOPLE IN ON A SAT AFTERNOON/LINES BACKED UP/,10 TO 15 PEOPLE IN EACH LINE,NOT TO MENTION THEY TAKE OWNERS FIRST REGULAR GUEST CHECKING IN HAVE TO WAIT,AND.....WAIT,WATER PARK IS NOT INCLUDED BUT THEY DONT TELL YOU THAT,NO BIG DEAL,,WENT TO THE POOL AREA TO ENJOY JUCAZZI/NOPE 7 KIDS /BOYS PEEING IN THE WATER TO SEE IF IT WILL TURN BLUE ??? WHATEVER...WENT BACK TO ROOM TO ENJOY JUCAZZI THERE...NOPE,IT DIDNT WORK,,CALLED FRONT DESK....THEY SAID,,"OK THANK YOU"NOT CAN WE GET YOU ANOTHER ROOM,I MEAN YOUR ONLY HERE ENJOYING YOUR STAY "1" NIGHT....NOTHING,WORST STAY ANYWHERE,,,,,,TRIED CALLING TO GET CARE AND CONCERN///NOPE CANT EVEN GET A CALL BACK FROM THE GM THAT I HAVE LEFT OVER 20 MESSAGES FOR BRIAN GRABOSKI? YEP...GREAT IMPRESSION,I LIVE IN THIS AREA AND ID NEVER REFER THAT PLACE TO ANYONE EVER...SORRY YOU ASKED FOR MY OPION THERE YOU GOO

Cons: Fantastic waterpark but only for owners - wasn't aware of this at booking

Cons: Check in was a nightmare. 2 1/2 hours to register to check in. Unacceptable.

Cons: too much confusion with our reservation. took too long to resolve. wasnt pleased.

Cons: Large wait time for check in.

Cons: They need more help at the check-in desk.

Cons: Rooms was not clean at check in, customer service not friendly.

Cons: Everything

Cons: I waited in line for 45 minutes just to check in. This is the second time in a row that check in has been that long. Also the room was older and in need of some upkeep. We got a room that had a hot tub in it. Well that hot tub in this room was a small bath tub with jets in it, which wouldn't have been to bad but the jets where not working.

Cons: We did a timeshare. They told me 60 minutes but ended up being 4 hours. We weren’t the only ones to be disappointed with our original person. Just to long.

Cons: It was very disappointing that the mini golf and paddle boats closed at 6pm. It doesn't even get dark till 8pm. The decor was outdated, the sofa couch was extremely uncomfortable.