Hotels near Lake Charles airport

Hotels near Lake Charles airport

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Lake Charles (LCH) - Lake Charles, LA, United States
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Best hotels near Lake Charles airport

Cleanliness
9.1
Comfort
9.1
Location
9.3
Services
9.0
Staff
9.1
Overall 9.0 Excellent
Based on 153 reviews
Cleanliness
9.1
Comfort
9.1
Location
9.3
Services
9.0
Staff
9.1
Cleanliness
9.7
Comfort
9.5
Location
9.7
Services
9.5
Staff
9.2
Cleanliness
9.2
Comfort
9.2
Location
9.5
Services
9.1
Staff
9.3
Cleanliness
7.9
Comfort
8.1
Location
8.8
Services
8.1
Staff
8.1
Cleanliness
9.3
Comfort
8.9
Location
8.6
Services
9.3
Staff
9.3
Cleanliness
8.1
Comfort
8.1
Location
8.1
Services
8.1
Staff
8.1

Excellent 10.0
Pros: The front desk staff was very friendly and attentive. The room was very spacious and comfortable. Had everything we needed to make our stay as comfortable as possible. Traveling for baseball games was nice to come back and relax in after a hot day in the sun.
Cons: The walls were a little thin was hard to sleep with noise. But that’s only complaint.
Okay 4.0
Pros: Clean on the outside
Cons: Clean down stairs
Excellent 9.0
Pros: It was very nice and not crowded!!
Cons: N/A
Excellent 8.0
Pros: it was a great hotel with great amenities
Excellent 10.0
Pros: Everything
Cons: None
Good 7.0
Pros: Clean
Cons: Nothing
Residence Inn Lake Charles - Lake Charles
Rated #1
9.0
Excellent 9.0
Based on 153 reviews
Details
Reviews

Cleanliness
8.9
Comfort
9.0
Facilities
9.0
Location
9.3
Overall
9.1
Overall 8.8 Excellent
Based on 461 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
9.0
Location
9.3
Overall
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.9
Comfort
8.8
Location
9.2
Services
8.6
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
9.0
Location
9.3
Services
8.7
Staff
9.2
Cleanliness
9.0
Comfort
9.2
Facilities
8.0
Location
9.3
Overall
8.0
Cleanliness
9.0
Comfort
9.1
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Location
8.9
Services
8.0
Staff
8.8

Excellent 9.0
Pros: Very good staff and enjoyed the stay!
Cons: Everything was great!
Excellent 9.0
Pros: Close to casino. Comfortable room.
Excellent 10.0
Pros: Everything
Cons: I enjoying my stay over there
Excellent 8.2
Pros: Staff very helpful.
Cons: Breakfast not very good.
Excellent 10.0
Pros: The room and bathroom were very clean as was the lobby and every other area of the premises. The bed was comfortable and the area was quiet. The breakfast was very good. We would definitely stay here again.
Good 7.1
Pros: Front desk was very friendly and efficient for check in and check out.
Cons: The room was clean and comfortable but the walls weren't very soundproof. We checked in for a good night's sleep on a long road trip and were kept up most of the night by loud people in the next room. Needless to say it wasn't very restful.
Excellent 10.0
Pros: Room was clean and staff was excellent. Bed was comfortable.
Excellent 10.0
Pros: 100% non smoking facility!
Excellent 8.3
Pros: The staff was great and the rooms were nice.
Cons: After showering and walking barefoot on the room carpet, the carpet felt dirty beneath my feet.
Wingate by Wyndham Lake Charles Casino Area - Lake Charles
Rated #2
8.8
Excellent 8.8
Based on 461 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
9.0
Location
9.1
Overall
9.0
Overall 8.8 Excellent
Based on 119 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
9.0
Location
9.1
Overall
9.0
Cleanliness
9.1
Comfort
9.1
Location
9.1
Services
8.9
Staff
8.8
Cleanliness
8.9
Comfort
8.9
Location
9.1
Services
8.8
Staff
8.9
Cleanliness
8.8
Comfort
8.7
Location
8.7
Services
8.8
Staff
8.7
Cleanliness
9.4
Comfort
8.8
Facilities
9.0
Location
9.4
Overall
9.0
Cleanliness
9.7
Comfort
8.8
Location
9.7
Services
9.4
Staff
9.7

Good 7.0
Cons: I specifically chose this location because it had a shuttle to the casino area. It was listed in the web site. We arrive to find out the shuttle is not running. We had to arrange and pay for transportation to and from the casino.
Okay 4.0
Pros: Good location
Cons: They called it us getting an upgrade by changing our room from a king bed to a double queen. King bed is too small for us.
Excellent 8.0
Pros: The location is convenient as we went to the casinos The pricing was also good basically half of Golden Nugget or Lauberge amd just 5 minutes away
Cons: The pillows were very very flat which made our night a bit uncomfortable and the customer service was slow we had to wait for a couple of minutes just to get checked out
Poor 1.0
Cons: This hotel canceled my reservation due to poor communication. Once I able to check in I was told I would only be able to stay one night instead of two ( which I booked two nights). I was told it was nothing that they could do because their rooms were in the negative. It gets better, my card was authorized for two nights.. and I was told it would fall off within 3-5 days. This was my wedding weekend and they didn't do anything to accommodate me, so I had no where to stay for the night of my wedding. Once we got into the room it had a very strong mildew smell as if the room was previously wet. Once I got in the bed, I noticed brown marks on the white comforter.. Called the front desk to inform them, they told us to put the comforter out in the hall and we had to go to the front desk to get another. This staff wasn't accommodating and they weren't hospitable.. I didn't feel welcome at all. I will never stay at or recommend this hotel to anyone, this room was over $200 per night, wasn't worth it at all.
Okay 4.0
Pros: The rooms were clean
Cons: On the website it stated a continental breakfast and a pool... but they didn’t state that both of those things were unavailable due to COVID, until check in...if the amenities aren’t available, customers should pay less for the rooms...
Excellent 10.0
Pros: They are 5 minutes from the casinos and even provide an evening shuttle until 3am.
Cons: Breakfast ends at 1030....but if you did the night right, it is hard to be up that early...great waffles.
Hampton Inn Lake Charles - Lake Charles
Rated #3
8.8
Excellent 8.8
Based on 119 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
6.6
Location
9.2
Overall
6.6
Overall 8.7 Excellent
Based on 208 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
6.6
Location
9.2
Overall
6.6
Cleanliness
5.0
Comfort
5.0
Facilities
5.0
Location
8.0
Overall
5.0
Cleanliness
8.0
Comfort
8.4
Location
8.8
Services
8.5
Staff
8.7
Cleanliness
9.1
Comfort
9.1
Location
9.2
Services
8.9
Staff
9.1
Cleanliness
9.5
Comfort
9.3
Facilities
10.0
Location
9.7
Overall
10.0
Cleanliness
9.0
Comfort
8.9
Location
9.4
Services
9.6
Staff
9.2
Cleanliness
8.6
Comfort
8.8
Location
8.8
Services
8.6
Staff
8.7

Excellent 8.0
Pros: Staff was very nice
Cons: The doors are hard to open by the pool and room door
Mediocre 3.0
Cons: Poorly kept Extremely dirty Shower door missing
Okay 4.0
Pros: Location was good
Cons: Roaches. Lots and lots of roaches. All the walls looked like someone just threw a liquid on them and left it there. Felt gross when we left. Staff seemed to always be hiding no matter when I walked through the lobby.
Excellent 9.0
Pros: No hot water in the building but the manager was very nice to give us half off the price of our stay. I would go back just because he is a good manager and knows how to treat his costumers.
Cons: Hard to get to
Good 6.0
Pros: The staff were very much all great and helpful.
Cons: The rooms were hot. No hot water. There was an issue with it. Also our door was hard to close and open.
Poor 1.0
Pros: Hanging wires off the ceiling because the light was out. TV wires completely mangled so no reception. Had to call in technicians to fix both. Dead bolt frozen so couldn’t close the door. Plenty of rust in many parts of the room. Awful experience. My daughter is a GM at Mariott Albuquerque and there is no comparison. Maririott needs to maintain its reputation, but this place won’t help the reputation and in fact tarnish its normally quality standard. Very disappointed and will be writing to Marriott corporate about this poor quality establishment.
Cons: See above
Excellent 10.0
Pros: Clean, comfortable and the bed was very nice. As someone that suffers from Fibromyalgia a good bed is essential.
Cons: There isn’t anything to dislike about the property.
Good 6.0
Pros: Clean room convenient location - but nothing is walking distance
Cons: Check in - had to insist I had a reservation. Front desk - seemed to prefer a no show. Otherwise there were no breakfast even though reservation seemed to state that it was included. At least the room had a kitchenette but no expresso coffee machine.
Excellent 8.0
Pros: Large room. Quiet. Well-stocked kitchen. Helpful staff.
Cons: Carpet dirty/stained, grout and caulk in bathroom poorly finished, couch uncomfortable.
Excellent 10.0
Pros: Bed were very comfortable room was nice and spacious The small kitchen area is nice to have even if you don’t use it just having the option Is nice
Cons: Maybe an update the bathtub/slash shower more than towels For a room with double beds I can always ask for more but why not put 4 minimum in the first place
Mediocre 2.8
Pros: The location of the hotel was convenient
Cons: Everything. My room had spiders in it, the carpet smelled and the most frustrating part of the experience was the toilet in my room would not flush at all ... throughout the duration of my stay. There was no maintenance person on site to fix it and no manager reached out to resolve that concern.
TownePlace Suites by Marriott Lake Charles - Lake Charles
Rated #4
8.7
Excellent 8.7
Based on 208 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
8.8
Location
9.1
Overall
8.4
Overall 8.6 Excellent
Based on 1,061 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
8.8
Location
9.1
Overall
8.4
Cleanliness
8.8
Comfort
8.8
Location
8.9
Services
8.8
Staff
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
9.2
Facilities
9.2
Location
8.5
Overall
8.0
Cleanliness
9.1
Comfort
9.2
Location
9.2
Overall
6.0
Services
9.1
Cleanliness
8.8
Comfort
8.8
Facilities
7.6
Location
9.0
Overall
8.8
Cleanliness
8.8
Comfort
8.9
Facilities
10.0
Location
9.3
Overall
9.0
Cleanliness
8.8
Comfort
9.1
Location
9.2
Services
8.9
Staff
8.9

Excellent 10.0
Pros: I wish the restaurants stayed open a bit longer.
Cons: Rooms need microwaves or at least a fridge.
Poor 1.0
Pros: No breakfast available
Cons: No room service No room housekeeping
Mediocre 2.0
Pros: POOL
Cons: Room was filthy. Dust everywhere. Even on coffee area. All under tv and both night stands were filthy with dust and fingerprints. Bathroom sink had hair and there was some dirty pad in bottom of shower. I’ve stayed at the hotel next door and it was much better and cheaper. And your restaurant wait is atrocious. Spent day at pool yesterday and our waitress Kennedy was always missing and we had to go look for her. All in all the cleanliness was my BIGGEST issue. Especially with COVID-19 floating around. Pathetic!!!!
Poor 1.0
Pros: There was no breakfast. For the amount of money we paid at this hotel I could have stayed at a lesser hotel with comfortable beds and a breakfast for 3 nights.
Cons: Beds and a complimentary breakfast
Okay 4.0
Cons: When we first arrived the room wasn't ready which was understandable but then we had to wait 2 hours and 10 minutes for our room and we couldn’t do nothing without a room key so we just had to sit and wait which was not enjoyable
Okay 5.0
Pros: Breakfast was great at Claim Jumpers.
Cons: Plugs did not work. Mattress on bed was the worst I have ever stayed there. No compliment water in room. Price way to high for room.
Good 7.0
Pros: Pretty views
Cons: The hotel smelled like fabreeze and cigarette smoke, staff was either not there or more there to harass guests. For 800 dollars a night, I expected quality. This was not at all quality.
Good 7.0
Pros: Check-in was quick. The wait staff and manager for Claim Jumper on Sunday Morning were very friendly and accomidating.
Cons: When we first arrived it took 30+ minute to get assistance for the safe. We had to call two times.. There was so much trash around the Lazy River. Trash cans could have been placed closer to the edge of the lazy river to aid guests in disposing of thier trash you all are not going to have dedicated staff to pick up trash. We easily picked 30 cups, bottles and straws from in the river or near the edge of the river in one trip around. Trash stayed there for hours. It took over 30 minutes for us to get into the casino on Saturday night. Everyone in my party was over 35 (we all in our 50s) but the employee would not let us enter without checking our ID'S. Your employee at the casino entrance near the Ghotto at 10:00 pm was rude, argumentative with other guests and disorganized. All in all the staff did not display common manner or greetings. Thank you, Your Welcome, Have a nice day, etc... I have been to the Nugget multiple times but this trip did not live up to what we had come to expect. We were disappointed.
Excellent 10.0
Pros: Loved almost everything about the Golden Nugget this stay. The staff were always above and beyond in help and attention. The value of the experience was top notch. You can instantly relax once on property. I did not get a change to play golf but overheard a few making very positive comments about the course. Several good restaurant choices but Lake Charles has a number of good places as well. The bed was very comfortable.
Cons: There is only one complaint I have - the smell. There is a combination of smoke from the Casino and a deodorizer used to mask the scent that is overwhelming to me. Others will find it less so. My wife who has respiratory problems would not make it past the entrance. Unfortunately, there is no escaping it on the main floor. I guess that comes with the territory of a casino but it seems a bit much.
Excellent 10.0
Pros: Amenities were all nice
Cons: Beach on a bayou
Excellent 9.4
Pros: Everything is in walking distance. We don't have to leave the hotel for anything. Love the food!!
Cons: We stayed for 3 days and 4 nights. Gambled a little everyday and never won. This has never happened to me before. Anywhere else we've gambled we always won a little something. Disappointed
Excellent 10.0
Pros: Customer service was spectacular. Room layout and decor was fabulous Pool area was incredible can't wait to return in the summer
Cons: small, petty annoyances but honest feedback nonetheless : toilet paper was CHEAP, an obvious mismatch in quality based on the other fabulous assessories/toiletries The privacy door hanger falls off door EVERY time door closes. Bad design. Our group had 3 rooms next to each other with a lot of room hopping over 3 days. We prefer no housekeeping thus we use privacy tags. Room doors need the swing latch at top to keep doors from closing all the way at guests discretion.
Good 7.7
Pros: Casino paid generously on the slots. Free drinks were not watered down. Salt Grass Restaurant was expensive but well worth it. Claim Jumper Restaurant was excellent
Cons: Horrible buffet for a $66.00 dinner, and very poor selection. All restaurants are very expensive. Daily resort and pool fees even though we didn't use the pool. Additional fees on my credit card statement related to restaurant. Mattress was extremely soft and not supportive.
Excellent 9.4
Pros: Entertainment at Rush Lounge was fantastic. Speedy bartenders. Pool was great and felt safe letting kids (10,13) swim freely. Golf course was in great shape and clubhouse was amazing. Speedy service at check in. Rooms are beautiful. Landrys restaurant was great.
Cons: Other than losing $ at casino, maybe quality of drinks at bar. $11 you hope to taste some liquor in your drink. Valet was extremely slow in retrieving my wife's car at checkout.
Excellent 9.1
Cons: Tons of ants at pool area
Excellent 10.0
Pros: Availability of facilities. It is like a stand alone city. Whatever you want is right there. A standard room is done up so luxuriously.
Cons: No tv check out.
Golden Nugget Lake Charles - Lake Charles
Rated #5
8.6
Excellent 8.6
Based on 1,061 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.9
Facilities
8.0
Location
8.7
Overall
7.6
Overall 8.6 Excellent
Based on 588 reviews
Cleanliness
8.7
Comfort
8.9
Facilities
8.0
Location
8.7
Overall
7.6
Cleanliness
10.0
Comfort
8.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
8.8
Comfort
8.9
Location
9.0
Services
8.8
Staff
9.2
Cleanliness
8.0
Location
4.0
Overall
5.0
Staff
2.0
Value for money
6.0
Cleanliness
8.8
Comfort
9.0
Location
8.6
Services
8.9
Staff
9.0
Cleanliness
8.2
Comfort
8.7
Location
8.3
Services
8.1
Staff
8.8
Cleanliness
8.7
Comfort
8.9
Facilities
10.0
Location
8.4
Overall
10.0
Cleanliness
8.6
Comfort
8.8
Location
8.5
Services
8.6
Staff
8.7

Okay 5.0
Pros: The breakfast is good.
Cons: The staff trying walking in our room while we were in it. And we had to do not disturb hanger on the door. They didn't give us a chance to answer when they knocked. The restroom fixtures were all loose in the bedroom. The remote for the TV didn't work the plug in next to the window side bed table didn't work. The door was off so it didn't close all the way you would have to pull it hard.
Excellent 9.0
Pros: It was close to the freeway for work and food!
Cons: All good
Excellent 10.0
Pros: Close to everywhere we needed to go. Very clean and friendly staff 👍🏻
Excellent 10.0
Pros: Excellent location, nice and clean. Good price.
Cons: None..
Excellent 8.0
Pros: The beds were super comfortable
Cons: The shower didn’t get hot and had poor pressure. The refrigerator froze all of my drinks solid so I had to buy everything again.
Excellent 8.0
Cons: No sheets for pull out sofa
Excellent 10.0
Pros: The area it was not far from the casino. Great staff.
Best Western PLUS Prien Lake Inn & Suites - Lake Charles
Rated #6
8.6
Excellent 8.6
Based on 588 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
10.0
Location
9.3
Overall
10.0
Overall 8.5 Excellent
Based on 203 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
10.0
Location
9.3
Overall
10.0
Cleanliness
8.5
Comfort
8.6
Location
9.3
Services
8.7
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
9.4
Services
8.9
Staff
9.2
Cleanliness
9.0
Comfort
9.2
Location
9.4
Services
8.5
Staff
9.3
Cleanliness
8.4
Comfort
8.4
Location
8.8
Services
7.8
Staff
9.1
Cleanliness
9.0
Comfort
9.4
Location
9.2
Services
8.8
Staff
9.0

Mediocre 2.0
Pros: I didn't see a breakfast area. Nothing but coffee at a counter
Cons: The air conditioning had half the floor wet. The air conditioning system was not adjustable. It took me to 3 am to cool off. The room was never cleaned and clean towels never delivered. I had to ask for clean towel for two days. The dirty towels just kept piling up.
Okay 4.0
Cons: I choose my stay there do to the fact of the location it was in. I'm from Texas and always travel to Louisiana. The amount we paid for a room didn't meet our expectations, the quality of the room and services were very poor. The air conditions wasn't cooling, room had no ice bucket to keep ice cool. Thought they would clean the room the next day and they didn't. They could have came by and ask if we needed clean towels, soap, and other items if they don't clean rooms daily. No true Amenities. I need to use a computer for business purposes and they told me to go next door.
Excellent 8.0
Pros: You offered no breakfast as advertised online and that is why some of my ratings weren’t as high. Otherwise everything else was great.
Cons: You could have had a continental breakfast at best.
Okay 5.0
Pros: Very nice, clean and the staff was very friendly.
Cons: The air conditioner in our room was broken, but the man that was working came down and looked at it when we asked him to. He also gave us a discount on the room because of that.
Courtyard by Marriott Lake Charles - Lake Charles
Rated #7
8.5
Excellent 8.5
Based on 203 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.5
Facilities
8.5
Location
8.8
Overall
8.3
Overall 8.1 Excellent
Based on 1,702 reviews
Cleanliness
8.4
Comfort
8.5
Facilities
8.5
Location
8.8
Overall
8.3
Cleanliness
6.0
Comfort
8.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.0
Comfort
8.6
Facilities
8.0
Location
7.3
Overall
8.0
Cleanliness
8.5
Comfort
8.4
Location
8.8
Services
8.3
Staff
8.4
Cleanliness
8.2
Comfort
8.5
Facilities
8.0
Location
8.2
Overall
8.2
Cleanliness
8.2
Comfort
7.1
Facilities
8.0
Location
8.2
Overall
7.1
Cleanliness
8.3
Comfort
8.4
Location
8.7
Services
8.4
Staff
8.6
Cleanliness
8.5
Comfort
8.6
Facilities
9.3
Location
8.9
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Facilities
9.5
Location
8.7
Overall
9.1
Cleanliness
8.6
Comfort
8.7
Location
8.9
Services
8.6
Staff
8.6

Mediocre 3.0
Cons: There was a pool party that we were not made aware of when we booked out stay. The one pool day we had was cut short when the pool closed early. The staff only cared about the upcoming party and not the guests already there.
Excellent 9.0
Pros: Didn’t eat there.
Cons: Rooms needs to be updated. The rooms at the golden nugget are 10xs nicer and cleaner. Rooms need updating and re modeling.
Excellent 10.0
Pros: Staff was friendly. Front desk-favorites and ember staff was great
Cons: Pool was dirty. Why have a resort with a dirty pool. Very dissatisfied
Good 6.0
Pros: I liked the pool and the restaurants attached to the resort made it easy on the stay to not have to travel or venture out to eat. It was very accommodating. Plus the casino was fun!
Cons: I didn’t like the room it was practically falling apart. The head boards of the bed fake leather was flaking off into the beds. Not to mention I had to clean my own toilet that had feces residue on the underside of the toilet seat. Also, the end tables had some sort of sticky residue on them as well. So all in all very poor cleanliness & I couldn’t call room service because due to COVID they wouldn’t enter your room until you checked out. Security also needs to be more aware in the casino area. I lost my phone somebody found it in the spot I returned to retrieve it and they gave it back to me. BUT he proceeded to ask me for money for finding my phone, which I declined telling him no I’m not giving you money for MY property were he then raised his fist at me. Not one employee or security staff had anything to say nor confront this man for literally almost assaulting me in front of the entrance to the casino! Also, my dad won a pretty sufficient amount of free play money on his my choice reward card. He went to play on the slots were a random man proceeded to follow him basically telling my dad if he wins he will take half of his winnings for helping him. We had to hide and run away from this man out of the casino, so he would leave us alone. Once again a very serious security issue. This was suppose to be a family vacation for me, my mom, and dad and both times we went to play at the casino it was short because of someone harassing us.
Excellent 10.0
Pros: Everything! Felt like being in a palace.
Cons: Nothing
Excellent 10.0
Pros: The hostess at the restaurant by the pool was incredible. Professional, can - do attitude. Excellent customer service.
Excellent 9.0
Pros: The pool
Cons: Internet and wifi connections... Couldn't get access
Excellent 10.0
Pros: Excellent choices for on site restaurants; lazy river with in water bar is as good as it gets
Cons: The visual decor/color pallet of the hotel rooms felt a bit dated, but not to the point of detouring me from returning
Good 7.7
Pros: The layout, pool area and the shops! Friendly staff
Cons: The pillows, too hard! The rooms were not very soundproof. Could hear everyone around you! Shower faucet was broke.
Mediocre 2.0
Cons: Booked through Kayak. When I got to the hotel, was told they couldn't find my reservation. I gave them my ID, my CC, and left my luggage with the desk with the understanding that they would put my bags in my room and have a room key waiting for me when I got to the desk later. When I did get to the desk later, my bags were still at the front desk. They had found my reservation, but said that since I booked through a third party, they wanted to charge another $50 on my card. They said it was refundable, but after everything I had been through I wasn't so sure. Will not be booking through Kayak or staying at LDL any more.
Good 7.4
Pros: Restaurants on site. Room was clean. Entertainment readily available. Great rate.
Cons: Room not r day upon arrival. Two hour wait to check in. Food was okay.
Good 6.0
Pros: Location
Cons: Room wasn't ready at 5:30 when check-in was at 4. Waited a long while to get another room. Usually hotel upgrade you if not ready by time specified. Was suppose to have fridge but did get one. Was suppose to have shower tub but only got shower. Water was cold in shower. Toilet had trouble flushing.
Excellent 8.0
Pros: The hotel was very nice
Excellent 9.7
Pros: Very relaxing and comfortable.
Excellent 9.4
Pros: We loved the pool area.
Good 6.0
Pros: To expensive for what you get...no microwaves....no refrigerator...poor security...loud parties in rooms...no response by desk...restaurants perfect....slots too tight....no real variety in types of games. Regular old fashioned boring slots...need more give aways and lively as sudden activities...like vegas
Excellent 9.7
Pros: Bed was nice and comfortable. Room was clean. My dinner at the restaurant Asia was delicious. Comfortable seating in the lobby near gas fireplaces and a coffee shop nearby. The only personnel I dealt with were the check-in people and they were friendly. It was too cold during my stay to look into any of their outdoor facilities/entertainment. The price was great during my stay, it was cheaper than many of the other hotels in the area. Though it can get very expensive at certain times of the year.
Cons: No hooks or racks in the bathroom to hang towels/washrags. No mini-fridge included. While they offer free internet, it is slow. They offer faster internet but you have to pay extra for it each day you want to use it.
Good 6.2
Pros: The location was good.
Cons: They wanted 3x the daily rate for the next nights stay.
Excellent 8.5
Pros: Location, price, mostly comfortable, friendly atmosphere. Got 2 queen beds instead of the king that we had requested, but not a major problem. Room starting to show signs of wear, mostly in bathroom, but overall was clean. (Cleanliness is the thing with me!)
Cons: Major carp of mine (ever since they started using it) is the way the beds in hotels are made up: the coverlet between 2 sheets. The coverlet doesn't come up to my shoulders, and all three pieces seem to be cemented in place so that I can't pull them higher (I have tried!), leaving me with cold shoulders or cramped feet and legs when I try to burrow further down the bed. What is with this system? It's the reason I will not give an excellent rating for comfort to any hotel that uses it.
Okay 5.4
Pros: This place is normally an amazing place to stay, but I was dissapointed when we didn't get the room we reserved.
Cons: I reserved a room with 2 queen beds, for my girlfriend and i to go on a couples date with another couple for st party's. We get to the hotel to find out they don't have the room we booked and said all they had was a room with 1king bed. Therefore there wasn't room for us to sleep 1 couple got the king bed, the other had to sleep on a couch which is ridiculous
Excellent 9.1
Pros: All amenities are inside hotel; resauraunts, casino, and shops.
Cons: Parking at the check in desk was a little odd, nowhere for guests that are checking in to leave there vehicles while checking in other than Valet parking.....
Good 7.0
Cons: Room never cooled off
L'auberge Casino Resort Lake Charles - Lake Charles
Rated #8
8.1
Excellent 8.1
Based on 1,702 reviews
Details
Reviews

Cleanliness
8.3
Comfort
8.3
Facilities
9.0
Food
10.0
Location
8.7
Overall 8.0 Excellent
Based on 327 reviews
Cleanliness
8.3
Comfort
8.3
Facilities
9.0
Food
10.0
Location
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.1
Comfort
8.2
Location
8.5
Services
8.0
Staff
8.6
Cleanliness
9.3
Comfort
8.0
Facilities
8.6
Food
10.0
Location
8.6
Cleanliness
8.6
Comfort
8.5
Location
8.8
Services
8.3
Staff
8.8
Cleanliness
8.6
Comfort
8.5
Location
9.3
Services
8.2
Staff
8.3
Cleanliness
8.1
Comfort
7.8
Location
8.3
Services
8.2
Staff
7.8
Cleanliness
9.0
Comfort
9.0
Location
9.2
Services
8.8
Staff
8.8

Mediocre 2.0
Pros: The TV was a smart TV, but not that it matters, since it wasn't facing anything.
Cons: 1st. The room layout was terrible. The TV was facing the desk, not the beds or the couch. 2. Everything in the room was ROCK HARD, the beds were so bad it took us 2 hours to fall asleep and then woke up several times throughout the night. Motel 6's beds are better. My back literally hurts. 3. I verbally expressed my complaint to the front desk staff, and she ignored me completely. 4. The breakfast was limited, felt like I was at motel 6.
Okay 5.0
Cons: The beds were horrible
Good 6.0
Pros: Very good location
Cons: The pool was dirty
Excellent 9.0
Pros: Very clean
Okay 5.0
Pros: Location
Cons: Toilet and sink in small closet. Bathroom split up.
Excellent 10.0
Excellent 10.0
Pros: The staff was very friendly and our room was amazing!!!! Very clean!!
Cons: There could've been a little more food at breakfast.
Good 6.6
Pros: staff was courteous and professional
Cons: It took around 10-12 minutes for the water.to.get hot. Not a good thing when you are standing there freezing waiting and.wondering if it.is worth it.
SpringHill Suites by Marriott Lake Charles - Lake Charles
Rated #9
8.0
Excellent 8.0
Based on 327 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.2
Facilities
7.3
Location
8.8
Overall
6.6
Overall 7.9 Good
Based on 604 reviews
Cleanliness
8.1
Comfort
8.2
Facilities
7.3
Location
8.8
Overall
6.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.9
Comfort
8.1
Location
8.7
Services
7.7
Staff
8.2
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.0
Comfort
8.2
Location
8.8
Services
8.0
Staff
8.4
Cleanliness
8.1
Comfort
8.4
Location
8.8
Services
8.2
Staff
8.9
Cleanliness
8.8
Comfort
8.5
Facilities
6.0
Location
9.0
Overall
4.0
Cleanliness
8.5
Comfort
8.2
Location
8.6
Services
7.9
Staff
8.3

Excellent 9.0
Pros: The breakfast is always wonderful, I do like their check out is at 12 not 11 but theyvwa
Excellent 8.0
Pros: No breakfast due to the covid 19 precautions.
Cons: No problems.
Excellent 10.0
Pros: No breakfast due to conrona virse
Cons: n/a
Okay 4.0
Cons: Fridge not working
Excellent 10.0
Pros: Loved it. It was not far from the casino and other restaurants. And it was quite.
Excellent 10.0
Pros: Most comfortable bed ever!!
Excellent 10.0
Pros: Hotel was clean, room was large, beds were super comfortable, was convenient to activities, restaurants and stores. The staff was friendly, helpful and informative. Wonderful hotel.
La Quinta Inn & Suites by Wyndham Lake Charles Casino Area - Lake Charles
Rated #10
7.9
Good 7.9
Based on 604 reviews
Details
Reviews

Cleanliness
8.2
Comfort
8.3
Facilities
9.5
Location
8.1
Overall
8.3
Overall 7.8 Good
Based on 260 reviews
Cleanliness
8.2
Comfort
8.3
Facilities
9.5
Location
8.1
Overall
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.3
Comfort
8.3
Location
8.6
Services
8.1
Staff
8.6
Cleanliness
8.1
Comfort
8.2
Location
8.0
Overall
8.0
Services
8.1
Cleanliness
8.6
Comfort
9.1
Facilities
10.0
Location
7.9
Overall
7.0
Cleanliness
7.6
Comfort
7.9
Facilities
8.0
Location
7.6
Overall
8.0
Cleanliness
7.8
Comfort
8.0
Location
7.8
Services
7.7
Staff
7.8

Excellent 9.0
Pros: Everything was clean…..we were actually staying at another hotel but checked out the following morning because of the uncleanliness of the facility. This hotel was the total opposite from where we came from.
Cons: At the time of our stay, they were remodeling the dining room/bar area. It wasn’t a big disappointment because we knew they were only upgrading for future guest.
Excellent 10.0
Pros: It was very nice
Cons: No one knows how to work 😅😅
Excellent 8.0
Pros: Comfortable bed and pillows
Cons: I didn't know the toilet seats were VERY low. Bathtub needs bath mat or additional non-slip adhesive. Our door only shut when slammed. You could see where the wood was gouged from a tool. Strike plate loose.
Good 7.0
Pros: Love the location.
Cons: Wish the rooms had usb plugs built into the light fixtures
Excellent 10.0
Cons: That the internet said the pool was open and it was not
Okay 5.0
Pros: I didn't get a chance to eat breakfast because they close at 9: 30 when I was told they close at 10
Cons: Nothing
Mediocre 3.0
Cons: These rates were over priced. The outside of the hotel look modern but the inside was dark, outdated, and smelly. The rooms had a strong mildew smell.
Excellent 10.0
Pros: Everything! The entrance, staff, room, space, location. It was comparable to a few 5 stars i’ve Stayed in
Cons: Nothing this time.
Excellent 8.0
Pros: Jerome (I might be misspelling his name) at the restaurant was very nice and friendly. Overall, the hotel was good
Holiday Inn Hotel & Suites Lake Charles South, An IHG Hotel - Lake Charles
Rated #11
7.8
Good 7.8
Based on 260 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.4
Facilities
8.0
Location
8.3
Overall
7.5
Overall 7.8 Good
Based on 238 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
8.0
Location
8.3
Overall
7.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.1
Comfort
8.3
Location
8.2
Services
7.9
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.4
Comfort
8.3
Location
8.2
Services
8.4
Staff
8.9
Cleanliness
8.9
Comfort
8.8
Location
9.1
Services
8.6
Staff
9.4
Cleanliness
8.4
Comfort
8.2
Facilities
4.0
Location
7.9
Overall
5.0
Cleanliness
7.5
Comfort
7.7
Location
8.0
Services
7.2
Staff
8.0

Excellent 8.0
Pros: Wasn’t any, didn’t receive advance notice it wouldn’t be served.
Excellent 10.0
Pros: The courtesy of all the staff, made me feel like they were there only for me.
Cons: I didn't like leaving, I want to stay forever.
Excellent 10.0
Pros: Friendly staff
Cons: The air conditioner in room 116 is leaking and the carpet was wet. I stepped in the wet carpet and my socks got wet. I only had one pair of socks with me at the time
Poor 1.0
Pros: Absolutely nothing !!
Cons: The GM was very rude and sent the cleaning lady to question me if I had a room and what number. No coffee
Excellent 8.0
Pros: The room was absolutely clean. I work for a Hampton inn so me and a friend who also works with me looked for everything in that room, we found nothing
Cons: I rented a double queen room and asked for a rollaway bed because my 2 teenaged son's were not happy about sharing a bed, I was told the double rooms were not aloud to have them. That's not the front desk fault that's the hotels but some exceptions should be made with situation's to accommodate the guest needs.
Excellent 10.0
Pros: COVID. No breakfast
Okay 4.5
Pros: Facility was clean
Cons: Bed was too firm. Front desk couldn't provide wifi password, said that it changed and only the manager hadit. She was going to be late due to her daughter missing her bus and we were"just going to have to wait". Totally unacceptable response. Breakfast was poor.
Comfort Inn Near Casino - Lake Charles
Rated #12
7.8
Good 7.8
Based on 238 reviews
Details
Reviews

Cleanliness
7.4
Comfort
7.5
Facilities
5.0
Location
7.9
Overall
6.0
Overall 7.1 Good
Based on 448 reviews
Cleanliness
7.4
Comfort
7.5
Facilities
5.0
Location
7.9
Overall
6.0
Cleanliness
6.9
Comfort
6.8
Location
7.5
Services
6.9
Staff
7.3
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
2.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
6.0
Cleanliness
7.3
Comfort
7.3
Location
7.6
Services
7.1
Staff
8.0
Cleanliness
7.9
Comfort
8.1
Location
8.6
Services
7.9
Staff
7.9
Cleanliness
7.6
Comfort
7.9
Location
8.2
Services
7.6
Staff
8.1
Cleanliness
7.3
Comfort
7.3
Location
8.0
Services
7.2
Staff
7.2

Okay 5.0
Pros: Convenience of location
Cons: Hotel under construction, no warning before hand. Staff lack of customer service.
Okay 5.0
Pros: Staff nice and in good location
Cons: Way over priced
Mediocre 3.0
Pros: Location was good for us.
Cons: Pictures of property will be sent to you. Property under renovation and should have been told. Swimming pool filled with dirt. Breakfast area closed. Dumpster in front of property as well as in parking lot. We actually drove up and left because we thought it was closed. We checked reservation and we're at correct property. Workmen without shirts.FOOD LEFT IN ROOM FROM LAST GUEST.
Okay 5.0
Cons: The noise from the room next door kids knocking on the combining doors.. And the smell of weed smoking on the hall coming from other rooms.
Okay 5.0
Pros: The property is undergoing construction so the building and room felt and smelled moist even with the AC on. The staff was nice, but the facility was y worth what I paid.
Excellent 8.0
Pros: Staff was friendly and courteous . Our room was very clean, comfortable and nice.
Cons: Complimentary breakfast wasn't wasn't provided, however, I do understand renovations were taking place at the time of our stay.
Okay 4.8
Pros: Location suited our needs.
Cons: Dirty, dirty comforters -- 4 of them... Nothing special about the place at all. Included breakfast was basically awful.
Super 8 by Wyndham Lake Charles/Sulphur - Lake Charles
Rated #13
7.1
Good 7.1
Based on 448 reviews
Details
Reviews

Cleanliness
6.7
Comfort
7.1
Facilities
6.6
Location
7.6
Overall
6.4
Overall 6.5 Good
Based on 489 reviews
Cleanliness
6.7
Comfort
7.1
Facilities
6.6
Location
7.6
Overall
6.4
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
6.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
6.0
Cleanliness
6.1
Comfort
6.5
Location
7.2
Services
6.0
Staff
7.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
6.0
Staff
10.0
Cleanliness
6.4
Comfort
6.4
Facilities
6.0
Location
7.2
Overall
7.3
Cleanliness
7.0
Comfort
7.4
Location
7.8
Services
6.9
Staff
7.9
Cleanliness
6.9
Comfort
7.4
Location
7.8
Services
6.9
Staff
8.1
Cleanliness
7.0
Comfort
7.2
Location
7.4
Overall
3.0
Services
7.0
Cleanliness
6.9
Comfort
7.3
Location
8.0
Services
7.0
Staff
7.9

Poor 1.0
Pros: The location and wifi.
Cons: The quality and cleanliness and beds.
Poor 1.0
Pros: Nothing
Cons: the room was a total disaster, one bed was on a wood block, there were stains in the ceiling, floor and shower floors. the shower was not usable at all so they had to give us another room which had only one queen and i asked for 2 queens in the room. we had to go to the 3rd floor from the 1st floor to take a shower. i had to put my son in the room by himself and i didn't feel safe with that. the hotel was going thru renovations. if they would have had that on the website i would have gone to another hotel. due to the fact the accommodations were horrible me cut i stay to only one day. plus the pool was not clean at all it was filled with slug and green looking slime. we were refunded half of the bill.
Mediocre 3.0
Pros: Didn't eat the breakfast. The location was the most favorable part of the stay. Mike, the hotel manager(?) was indeed pleasant and helpful.
Cons: Room smelled, bed linens completely wrinkled (hopefully had been cleaned), price was exorbitant for the rundown and dated room, bathroom wall was cracked, commode continually running.
Mediocre 2.0
Pros: There was none
Cons: Want clean and pool was green and brown
Mediocre 3.0
Cons: No trash cans in room. Said free breakfast and pool, both were closed. AC leaked. TV wasn't working. Way too high price for a place that offers no amenities
Poor 1.0
Pros: Absolutely Nothing the place was horrendous.
Cons: There was blood in the carpet and on the wall, dirty sheets, bugs in the bed, dirty walls, there was a hole in the shower they covered over with duct tape, the faucet was rated and bent sideways, there was no breakfast because the breakfast room was filled with boxes and construction materials. It was a reprehensible place I would not recommend to my worst enemy.
Poor 1.0
Pros: Nothing
Cons: Bathroom leaked on floor everything was dirty should not have been open due to massive construction
Good 7.1
Pros: The people were friendly. Although it was very noisy, it was not the Hotels fault. I arrived early but was greeted with a smile and was allowed to check in a few hours early!!
Cons: The noise at night, drawers and doors slamming, you could hear people walk down the hallway.
Excellent 8.0
Pros: Rooms clean. Nice biig comfy bed. Definately a good stay for the price no doubt.
Cons: Only complaint was asked for and was granted late checkout by front desk only to be greeted by head of cleaning crew next morning rushing us out rudely. And stating i dont know why tthey gave yall extended time. Well guess what they did. Sounds like a yall problem
Excellent 9.0
Pros: Price comfort quality etc.
Cons: Nothing
Okay 5.6
Pros: Good location friendly staff
Cons: Who was murky and green. Unsupervised children running down the halls screaming and make noise. Air-conditioner unit in room barely kept room cool. Continental breakfast wasn't supplied properly ran out of drinks food wasn't kept warm.
Okay 4.6
Pros: not hard to find. relatively inexpensive.
Cons: Some of the staff are not customer service oriented. I witnessed three housekeeping staff yelling at each other while one of them was cleaning my room. I needed to get something out of my room at the time and the situation was uncomfortable. The next truly poor customer service experience occurred when requesting a late checkout. The front desk associate i spoke with told me that it wasn't possible. when i inquired as to why i couldn't do a late checkout the person I spoke with rudely told me that I'd have to talk to a manager.
Quality Inn and Suites Lake Charles South - Lake Charles
Rated #14
6.5
Good 6.5
Based on 489 reviews
Details
Reviews

Cleanliness
5.7
Comfort
6.0
Facilities
4.3
Food
1.5
Location
7.4
Overall 5.4 Okay
Based on 690 reviews
Cleanliness
5.7
Comfort
6.0
Facilities
4.3
Food
1.5
Location
7.4
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
5.4
Comfort
5.8
Location
7.4
Services
5.5
Staff
7.7
Cleanliness
5.2
Comfort
5.3
Facilities
6.3
Food
1.5
Location
9.1
Cleanliness
5.8
Comfort
6.1
Location
7.5
Services
5.7
Staff
7.4
Cleanliness
5.4
Comfort
5.8
Location
7.1
Services
5.4
Staff
7.6
Cleanliness
5.7
Comfort
5.9
Facilities
3.5
Location
7.1
Overall
3.5
Cleanliness
6.3
Comfort
6.6
Location
7.9
Services
6.4
Staff
7.7

Mediocre 3.0
Cons: The bathroom and room was dirty.
Okay 4.0
Pros: no breakfast and great location
Cons: i book for a smoking room don't get it on top of that up stairs was very loudly and noisy couldn't sleep and the tub was bad don't that a bath there so sad and carpet was very dirty and stain up bad and smell bad.
Okay 5.0
Pros: There was no breakfast The location is great, however the Hotel needs updating, the bathroom fixtures are rusty the door was coming apart, curtains appear to be from the 70"s
Cons: Place need updates, painting need better air
Poor 1.0
Pros: Nothing at all
Cons: Was very dirty & uncomfortable sheet had stains walls had guck there was an unbearable smell , was very disgusting had to leave a day early because wasn’t comfortable at all .
Okay 4.0
Pros: The location was good and staff was friendly are the only 2 good things I can say about it
Cons: Thought it looked nicer in pics, but was terrible. The bathrooms were nasty with visible hair and dirt on the floors. They could have used a really good sweeping and cleaning with bleach.The tub and sink faucets were loose and not even seated to wall or sink. There was a dank sour smell throughout. I was iffy about even staying, but my boyfriend didn't want me to cause a scene, but he ended sitting up in a chair all night. 😕
Poor 1.0
Pros: Carpet stains, stains on sheets. The mirrors were dirty, smelled like mildew. The walls were were chipping paint. Not a good area.
Cons: Dirty facility
Good 6.0
Pros: It was easy to get to on/off the interstate business loop The staff was friendly and helpful.
Cons: The floors felt damp. The bed springs were a little crunchy feeling (cheap mattress). There was no plug for the bathtub.
Mediocre 3.7
Pros: Nothing
Cons: Dirty and run down
Mediocre 3.7
Mediocre 3.1
Pros: That was the only hotel available that night !!
Cons: I saw people drunk in the lobby down stairs, the elevator wasn't working, the room was very humid and smells so bad although the AC was on, I had to put it on 65 and spray the room to remove the bad smell. The bathroom doesn't have a curtain in the shower. It was a very bad experience.
Mediocre 2.0
Cons: humid floor, dirty, stinky, wholesale in sheets, no shower curtain, nasty
Mediocre 3.1
Pros: The price is really all
Cons: The first room they have me had a HUGE roach in it.. Then the second "NON-Smoking" room smelled like smoke.. Smh I hate the ride service from the female at yge front too.
Good 7.7
Pros: Loved how close it was for our reason of visit. Also glad that Wendy's was right next door. Traffic wasn't a problem either. Parking can be difficult if the lot gets full. Suv's or large trucks ??
Cons: The complimentary breakfast isn't much. Juices seems watered down. Expect to have a slice of toast without butter or jams ? And I say slice(because while there, literally like the loaf was 3 bread slices) two ends and a wrinkled middle ?? :( Cereals are old and stale!! Milk at least was fresh? Small plus in the breakfast area. Coffee was too strong!! Filter or coffee maker doesn't work well or not clean, as I drank a real bad cup of regular brew with grains in the bottom of my cup. The rooms were too small, had a slight smell ? Not sure what to say as far as reservation ? Wanted a double bed and was given a standard room ? Had to ask my friend to sleep on the window seat/bed ?? :/
Americas Best Value Inn and Suites Lake Charles - Lake Charles
Rated #15
5.4
Okay 5.4
Based on 690 reviews
Details
Reviews

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