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Hotel Hospes Puerta de Alcalá
Plaza de la Independencia 3, 28001 Madrid, Spain
+34 914 322 911
Cheapest
rate per night
9.0
Excellent
based on 728 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| KAYAK | ₪523 |
| Snaptravel | ₪615 |
| Booking.com | ₪658 |
Good to know
Value for money |
8.3 |
|---|---|
Distance to city center |
1.3 km |
Location rating |
9.7 |
Nearest Airport |
Madrid Barajas |
Distance to airport |
12.4 km |
Rooms
King Rooms
₪523+
Bed type
Provider
Total stay + taxes & fees
Unknown
₪523
Double Rooms
₪658+
Bed type
Provider
Total stay + taxes & fees
Unknown
₪658
Unknown
₪741
Unknown
₪744
Unknown
₪745
Unknown
₪747
Unknown
₪749
Standard Rooms
₪656+
Bed type
Provider
Total stay + taxes & fees
Unknown
₪656
Reviews
Pros
| "Exceptionally helpful & friendly staff." | (in 64 reviews) |
|---|---|
| "Brilliant location and excellent staff." | (in 75 reviews) |
| "Plenty of great restaurants close by" | (in 5 reviews) |
Cons
| "shower was molded and smelly" | (in 8 reviews) |
|---|---|
| "Poor room service menu" | (in 7 reviews) |
| "Definitely not what you would expect in a 5 star hotel." | (in 5 reviews) |
Traveler rating
167
45
9
6
0
Time of year
Traveler type
Show reviews that mention
+
-
OkayNov 20154.8
Burgled in the middle of the night!
At 5:40 in the morning intruders entered our room as we slept. They entered with flashlights through a side door and only left when we began screaming. It was a terrible experience. The hotel's reception seemed very surprised but did nothing to reassure us that we were safe there.
-
GoodAug 20146.6
Location, bellboy service,
Expensive, old rooms, poor service, low water pressure of the shower, not worth the money..
-
GoodOct 20107.3
Very Clean & well designed. Bed was super comfortable. We liked the location. Located in quiet & beautiful area. Nice walking through the Park to Prado Museum.
-
GoodSep 20106.7
We liked the baythroom set up and the comfort of the linens and beds
-
GoodAug 20107.0
quite and relaxing
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.
About
Overview
A stay at Hotel Hospes Puerta de Alcalá places you in the heart of Madrid, steps from El Retiro Park and Puerta de Alcala. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel features 1830 square feet (170 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotels.com
Features
9.0 Excellent
based on 728 reviews
9.1
Cleanliness
9.1
Comfort
9.5
Staff
8.3
Value for money
Check in |
15:00 |
Check out |
12:00 |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Electric kettle
Business center
Car rental
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Internet
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Cribs available
Currency exchange on-site
Fire extinguisher
Hammam (Turkish bath)
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Room service
Smoke alarms
Hardwood or parquet floors
Heating
Special diet menus (on request)
Tour desk
Face masks for guests available
Bicycle rental
Physical distancing in dining areas
Physical distancing rules
Golf
Property is cleaned by professional cleaning companies
Spa
Process in place to check health of guests
Hot tub
Cycling
iPhone dock
Key access
CCTV in common areas
Kids meals
CCTV outside property
No smoking
Restaurant
Bar/Lounge
Landmark view
Hand sanitizer in guest accommodation and key areas
Laptop safe
Parking
Hairdryer
Fitness center
Lockers
Screens or physical barriers placed between staff and guests in appropriate areas
Lowered sink
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Newspapers
Non-feather pillow
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitized
Pay-per-view channels
Airport shuttle (surcharge)
Delivered food is securely covered
Babysitting/child services (surcharge)
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Coffee shop
Bathrobe
Private bathroom
24hr front desk
Designated smoking area
Steam room
Storage available
Private parking
Shuttle service (additional charge)
Spa and wellness center
Free Wi-Fi
Radio
Ticket service
Raised toilet
Pets allowed on request. Charges may apply.
Terrace/Patio
Increased accessibility
Roll-in shower
Beach towels
Linens
Towels
Safety deposit box
Seating area
Elevator
Massage
Library
Shampoo
Shower
Shower cap
Shower chair
Accessible by elevator
Slippers
First-aid kit
Snack bar
Socket near the bed
Sofa
Allergy-free room
Balcony
Soundproof rooms
Bathtub
Soundproofing
Bidet
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Telephone
Toilet
Toilet paper
Safe
Toothbrush
City view
Trash cans
TV
Upper floors accessible by elevator
Conditioner
Valet parking
VIP room facilities
Walk-in shower
Wardrobe or closet
FAQs when booking at Hotel Hospes Puerta de Alcalá
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Does Hotel Hospes Puerta de Alcalá have a pool?
Location
Most Popular Landmarks
- Puerta de Alcala 86 m
- Plaza de Cibeles 347 m
- Museo Naval 0.4 km
- Museo Thyssen-Bornemisza 0.7 km
- Parque del Retiro 0.8 km
- Museo del Prado 0.8 km
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