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Distance to airport
|"Exceptionally helpful & friendly staff."||(in 64 reviews)|
|"Brilliant location and excellent staff."||(in 75 reviews)|
|"Plenty of great restaurants close by"||(in 5 reviews)|
|"shower was molded and smelly"||(in 8 reviews)|
|"Poor room service menu"||(in 7 reviews)|
|"Definitely not what you would expect in a 5 star hotel."||(in 5 reviews)|
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Burgled in the middle of the night!
At 5:40 in the morning intruders entered our room as we slept. They entered with flashlights through a side door and only left when we began screaming. It was a terrible experience. The hotel's reception seemed very surprised but did nothing to reassure us that we were safe there.
Location, bellboy service,
Expensive, old rooms, poor service, low water pressure of the shower, not worth the money..
Very Clean & well designed. Bed was super comfortable. We liked the location. Located in quiet & beautiful area. Nice walking through the Park to Prado Museum.
We liked the baythroom set up and the comfort of the linens and beds
quite and relaxing
A stay at Hotel Hospes Puerta de Alcalá places you in the heart of Madrid, steps from El Retiro Park and Puerta de Alcala. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel features 1830 square feet (170 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
based on 728 reviews
Value for money
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Most Popular Landmarks
- Puerta de Alcala 86 m
- Plaza de Cibeles 347 m
- Museo Naval 0.4 km
- Museo Thyssen-Bornemisza 0.7 km
- Parque del Retiro 0.8 km
- Museo del Prado 0.8 km