|"Comfort, hotel staff very nice!"||(in 92 reviews)|
|"Nice location and excellent rooms."||(in 57 reviews)|
|"Very comfortable beds and clean room."||(in 31 reviews)|
|"Room service was poor"||(in 22 reviews)|
|"Room was very dirty."||(in 57 reviews)|
|"Expensive parking at hotel."||(in 44 reviews)|
the worst experience ever in SPG/Marriott hotel. the staffs are lazy. I can not feel and warm hospitalit and only not welcome. sucks.
Clean and courteous staff
Location is very convenient.
Location was excellent. Connects to the convention center. Trolley stop is just outside the doors.
No electric vehicle hookups. Valet is $26/night but no setup for EV charging. Because of this would not have stayed there if was not part of a group booking.
There's a $26/night valet fee for parking. Was not aware of this until you already arrive at the hotel and there's no other parking available.
The bed was nice and fluffy, clean. Nice room, decent gym. There was a trolley stop right outside the hotel. We didn't partake but it was a good option. VIP lounge nice but not always stocked. Liked that it was on the 19th floor.
Wasn't aware that the parking was valet only until we got there. $26 per night when there is a parking lot across the street for $12 per night. If you park valet you have to call in advance every time you need your car.
A happy stay in Memphis
Hotel was in a nice area ,walking distance to a nice restaurant Trolley every 15 minutes breakfast
housekeeping forgot to clean 1day for the price it should be microwave in room
Door key card did not work had to go down twice to get it rescand. Over charged my card $80 and I had to call to get it canceled five days later.
The bed was exquisite and especially the linen, just like I have at home
Pros and Cons
Staff was wonderful
Parking- You either agree to pay roughly $28a day to valet or are forced to park in a public shady pay per day lot across the street.
Location was excellent along with the fitness center. Very much enjoyed it.
We had a corner room with a beautiful view of the Memphis bridge. The bed was comfy and the staff was great. Access to the club on the 19th floor was nice with delectable food served all day. We will definitely stay here again.
It could have quieter in our room but very nice anyway.
The location for a cook convention center graduation was perfect. There was ample room in the lobby for family and friends to meet and talk. The staff was very helpful and the area was safe.
Parking can expensive over a weekend stay. There is ample street parking adjacent to the hotel, but it also puts car at risk of theft. This location also requires you to drive to almost all attractions in the city not in the cook convention center.
Experience the charm of Memphis, Tennessee, from Sheraton Memphis Downtown Hotel. Located in downtown Memphis, our hotel is connected to Renasant Convention Center via a skywalk and is within walking distance of Beale Street and located near Graceland. Start your morning with a Starbucks® coffee from our on-site restaurant, Crossroads Tavern and Grille, or stop by in the evening for delicious American fare. During your free time in Memphis, take advantage of our heated indoor pool or exercise in the fitness center. Our hotel offers more than 14,000 square feet of event space, with an additional 350,000 square feet of space available at the Renasant Convention Center. Retire for the day in spacious hotel rooms and suites with complimentary Wi-Fi and our Sheraton Signature Sleep Experience beds. We look forward to welcoming you to Memphis, TN, at Sheraton Memphis Downtown Hotel.
based on 1,152 reviews
Policies vary by room type and provider.
Guests with existing Sheraton Memphis Downtown Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Sheraton Memphis Downtown Hotel for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
Sheraton Memphis Downtown Hotel is located at 250 North Main Street in Downtown, 0.3 km from the center of Memphis. Mud Island River Park is the closest landmark to Sheraton Memphis Downtown Hotel.
Check-in time is 16:00 and check-out time is 11:00 at Sheraton Memphis Downtown Hotel.
Yes, Sheraton Memphis Downtown Hotel offers free Wi-Fi.
No, Sheraton Memphis Downtown Hotel does not offer free parking.
No, Sheraton Memphis Downtown Hotel does not offer free airport shuttle service.
Sheraton Memphis Downtown Hotel is 13.7 km from Memphis. Sheraton Memphis Downtown Hotel is 30.5 km from Olive Branch Arpt.
Yes, Sheraton Memphis Downtown Hotel is a pet-friendly hotel.
Yes, Sheraton Memphis Downtown Hotel has a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.