Memphis car rentals

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Memphis, TN, United States7 Nov — 14 Nov
Same drop-off
Memphis, TN, United States
Sat 07.11
Sat 14.11

Memphis car rental information

Pick-up locationMemphis
Rental locations30
Airport locations11

Memphis car rental reviews and directory

Rated #1
Alamo
Best rated
8.5 Excellent (168 reviews)
1 location in Memphis
Alamo
Locations in Memphis
2495 Winchester Rd+1 844 370 9801
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
  • 8.8
  • 8.7
  • 8.5
  • 8.3
  • 8.3
Recent reviews
10.0 Excellent2020 Oct 30
Pros: Very Clean And Very Up To Date Meaning New Vehicle And Very Safe .Cons: All good Very nice
8.0 Excellent2020 Aug 23
Pros: Yes. They were backed up but accommodated as quickly as they couldCons: Be better about mask useage. Both wearing them and wearing them properly.
10.0 Excellent2020 Aug 20
Pros: Staff at pick up and at drop were very helpful.Cons: Nothing.
6.8 Good2020 Aug 09
Pros: Easy drop off, alamo on the phone was super helpfulCons: Customer service at Memphis Airport Alamo was horrendous on pick up day. Rude agents, unable to answer simple questions. No one wearing masks. Instead of being helpful or understanding, they were rude and demeaning.
9.6 Excellent2020 Aug 03
Pros: Staff could use more training...got distracted during my transaction by another staff member talking about personal business in front of customer found to be very rude to the consumerCons: Other than comment about the staff everything else was perfect
2.0 Mediocre2020 Jul 27
Pros: Nothing.Cons: Our flight landed after the location at the airport closed. We though that since we had done online check in we would still be able to pick up our car. We were wrong. When we arrived there was no car for us, no one at the counter who could help us, and even if there had been a car all of the exits were blocked so we wouldn't have been able to get out. We had to call several numbers and wait on hold for over half an hour before getting in touch with the national line. We were told there was nothing they could do for us until the location opened the next day but they would be able to cancel our reservation. The area we were visiting doesn't have other reliable means of transportation so we were stuck in the airport for over 2 hours just trying to find a way to get where we needed to go. They should at least have offered us an Uber/taxi credit but they said they could nothing to help us. We weren't the only travelers in this situation. There were two other individuals on our flight who had booked rentals from Alamo that were also stuck without a car, late at night, stranded at the airport.
9.2 Excellent2020 Jul 27
Cons: Drivers door panel/window appeared to be a little dirty, it was late and I just needed to get going. But it appeared that these areas were not wiped down after the last use.
5.6 Okay2020 Jul 25
Pros: Staff was friendly and helpful.Cons: Many parts of the interior were dirty and it REEKED of marijuana.
7.6 Good2020 Jul 07
Pros: staff was helpful drop off was easyCons: Little on the expensive side...
4.4 Okay2020 Jul 01
Pros: Getting rid of the car was easy. Pull up get out and walk away.Cons: Picking up the car was a nightmare. Long line. Not enough people working. The few that were there weren't interested in working. Zero concept of customer service.
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Rated #2
Enterprise
7.9 Good (123 reviews)
8 locations in Memphis
Enterprise
Locations in Memphis
1885 E Brooks Rd+1 901 345 8588
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
2019 Covington Pike+1 901 385 8588
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
2495 Winchester Rd+1 833 898 2149
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
2675 Mount Moriah Rd+1 901 365 8588
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
2948 Poplar Ave+1 901 323 2977
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
426 Union Ave+1 901 525 8588
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
5131 Poplar Ave+1 901 761 6979
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
7263 Winchester Rd+1 901 751 8588
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
  • 8
  • 8.1
  • 7.9
  • 7.9
  • 7.8
Recent reviews
4.0 Okay2020 Oct 23
Pros: Bro I found a strangers loaded gun in my car how are they not gonna refund me for that?! Like, how can you be COVID-clean and not find the handgun someone left in the centre console???Cons: Less loaded firearms.
10.0 Excellent2020 Oct 09
Pros: Drop off was extremely easy.Cons: The rental component has moved up to the garage as a result of Covid. The process was a bit slower than what is typical, but not unduly so.
6.0 Good2020 Oct 06
Cons: Drop off was mediocre , customer service over the phone if told me with restriction if I am later 1 minutes after 11:29 pm I will be charge . I made it 11:27 and they’re trying to rip me off with charge after a long day of frustration and make me wait longer than I suppose too ....
4.0 Okay2020 Sep 28
Pros: Nice carCons: Key fob battery was low. Coolant was low. Tires needed balanced - the car vibrated at highway speed.
9.2 Excellent2020 Sep 09
Pros: The car was really good with a few small problems. Drop off was super easy. No haggling or last minute attempts to up sell. The billing was correct, and the price was fair.Cons: Pick up took longer than it should have. The cabin noise in the car was louder than my 15 year old 4WD truck. The rear tire had a slow leak that should have been addressed.
6.4 Good2020 Aug 02
Cons: Car was not cleaned throughly. I was given car with windshield cracks which I’m sure shouldn’t have been rented. Also tire pressure light was on with less than 15 miles of driving.
2.0 Mediocre2020 Jun 24
Cons: They could not provide a car at the airport location, because I wouldn’t put it on my credit card. They sent back to other locations within the city where debit cards are allowed. The problem they were all booked and airport location couldn’t or wouldn’t transfer the reservation. Not using them again!!!
5.6 Okay2020 Jun 09
Pros: Staff was friendlyCons: I said I was going to bring to car back at 9pm they said I was four hours late but I wasn’t I brought the car back at 6:30 but I told them drop off time was at 9 pm
4.4 Okay2020 Apr 22
Cons: Unable to pick up car. Closed when flight landed and had to find other means of transportation.
2.0 Mediocre2020 Feb 06
Pros: staff not present
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Rated #3
Hertz
6.8 Good (130 reviews)
5 locations in Memphis
Hertz
Locations in Memphis
1831 Getwell Rd+1 901 794 2400
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 12:00
1969 Covington Pike+1 901 388 2338
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 12:00
2495 Winchester Road+1 901 345 5680
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
255 North Main Street+1 901 522 8954
Monday07:30 - 17:00
Tuesday07:30 - 17:00
Wednesday07:30 - 17:00
Thursday07:30 - 17:00
Friday07:30 - 17:00
Saturday09:00 - 12:00
7438 Sonic Dr+1 901 753 1118
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday09:00 - 12:00
  • 7.4
  • 7
  • 6.5
  • 6.4
  • 6.7
Recent reviews
2.0 Mediocre2020 Oct 21
Cons: The vehicle i had reserved was not available and they stated it never was available and should not have been on Kayak.
8.8 Excellent2020 Jul 29
Cons: Well, it is COVID, so I understand that maybe there are fewer people to work, etc. But I did have to wait over 20 minutes (with my mask on in the heat of the garage part of the airport) for a representative to get me started on the pickup process. Turns out there were only 2-3 employees working that afternoon who were doing everything. Once one of the employees shared this information with me, I was not too frustrated.
2.0 Mediocre2020 Jul 12
Pros: NothingCons: I went to bring vehicle back and location was closed
2.0 Mediocre2020 Jul 09
Cons: The location didn't have my car and when one was available 2 hours later, it went to a customer that had already been waiting. To accommodate us the management said the best they could do was give us a complimentary tank of gas. We ofcourse rented from another company at this point.
5.2 Okay2020 Jun 23
Cons: There car I reserved wasn’t available because a customer before me took it upon himself to take the car and lie to the gate attendant stating that he was told he could switch cars. It was a busy weekend, so we were stuck for a week in a vehicle that was too small.
2.0 Mediocre2020 Jun 16
Cons: The worker was extremely rude at the pick up and did not honor my purchase through a third party and tried charging me much more. I went through a different rental service. Very disappointed.
6.0 Good2020 Mar 24
Pros: the wait was too long & I was expecting a bigger 7 passenger truck
7.2 Good2020 Feb 01
Cons: Did not recognize gold status from ‘3rd party vendor’.
8.0 Excellent2020 Jan 23
Pros: Staff were very friendly and helpful, the car was good, good priceCons: Kayak sent me to the wrong pickup address!! Apparently the Hertz office was "supposed to" have moved to that office a month ago, but the move hasn't happened yet. So like maybe don't change the address you're sending customers to untiil you're actually SURE the office really has moved??! As it was I had to take another Uber trip, thus wasting $12 and going even further away from the city center... so it actually would have been cheaper overall to choose a car with a slightly higher base rate but a closer and better-organized pick-up. Was NOT happy about that at all.
6.0 Good2020 Jan 02
Cons: I felt the staff didnt want to work with us because we had a seperate name for the Pickup/driver than we did for the credit card holder and we had to pay extra for the pickup driver to be able to drive. We ask to switch cards they said they would have to cancel and charge us a new rate If i had a choice in cars than i wasnt informed of that. you get told a nice car when you reserve but it ends up being the cheapest competitor car
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Rated #4
Dollar
7.7 Good (88 reviews)
1 location in Memphis
Dollar
Locations in Memphis
2491 Winchester Road+1 866 434 2226
Monday06:00 - 14:00
Tuesday06:00 - 14:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday06:00 - 14:00
Sunday06:00 - 14:00
  • 7.9
  • 7.8
  • 7.6
  • 7.4
  • 7.7
Recent reviews
6.0 Good2020 Oct 13
Cons: When I drop it off I ask for a receipt but they say they was gonna send a email with it but I haven’t receive anything
10.0 Excellent2019 Oct 24
Cons: There was a young lady at pick up I believe her name was shanara she was wonderful very helpful.
8.8 Excellent2018 Nov 25
Rental good, car seats not so goodPros: The car itself was good, service also very good, polite, friendly, etc.Cons: We rented car seats to make travelling with two kids a little easier. We needed one car seat for an infant, and one for a toddler. We were given two very cheap models (not surprising, but still a little disappointing). The infant bucket seat didn’t have easily adjustable straps, so I couldn’t loosen and tighten them without flipping the seat upside down - which obviously I didn’t do when getting my baby in and out of the car. The toddler car seat was terrible. I was given a booster seat instead of a real car seat with five-point harness. My daughter is a small 3 year old (under 30 lbs, only 3ft tall) so a booster was neither comfortable, nor safe, nor legal. In the future, I will definitely not rent car seats with this company again, which will make me rethink renting with them as the convenience factor is highly affected. Also, I really think car rental staff should be up to date on car seat laws, so that the employees could have seen that this car seat was not the right fit.
10.0 Excellent2018 Nov 09
Pros: Good service, car nice for spaceCons: N/A
6.4 Good2018 Oct 18
Pros: Service at pickup was excellent.Cons: Pickup spot was a bit of a walk from the baggage claim area but not a big deal. It might be helpful if that detail was listed somewhere, would help people with disabilities plan for it.
10.0 Excellent2018 Aug 30
Prompt service getting car and returning itPros: Was able to quickly get the car and quickly return it
10.0 Excellent2018 Jul 23
The process was flawlessPros: The car was what we had asked for, the attention at the counter was good and the dropoff was easy.
10.0 Excellent2018 Jun 01
Pros: It was really smooth. The rental center at Memphis is a pain to get to, but that wasn't Dollar's fault.
10.0 Excellent2018 May 23
FastPros: Very quick at the counter and at car pick-up. Was surprised at the excellent staffing level even at the late hour of my arrival.
8.8 Excellent2018 May 07
Slow pickup but good carPros: Easy checkinCons: Slow getting out of the garage. Not enough staff.
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Rated #5
Avis
7.6 Good (66 reviews)
5 locations in Memphis
Avis
Locations in Memphis
1264 East Shelby Drive+1 901 398 1167
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
224 Madison Avenue+1 901 527 1138
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
2491 Winchester Road+1 901 345 2847
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
2760 Germantown Parkway+1 901 937 1443
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
939 Ridge Lake Boulevard+1 901 761 5145
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
Sunday10:00 - 13:00
  • 7.9
  • 7.7
  • 7.3
  • 7.5
  • 7.5
Recent reviews
10.0 Excellent2020 Jun 30
Pros: Very fast service and was give a couple of different optionsCons: Nothing
10.0 Excellent2019 Dec 14
Cons: Drop and pick up from hotel
4.8 Okay2019 Oct 11
Pros: Pick up was awful. We had to wait over 2hrs to get a car even though we confirmed it the previous day with the local agent. Drop of was fine.Cons: You need to have more cars on the lot or better ways to obtain one if they are not turned in on time which was the case in our instance. We were not offered a reduced rate or anything for our inconvenience. It was an awful experience!
7.2 Good2019 Jun 17
Pros: The pick up process at the counter was very slow. I waited at least 20 min. Or more.Cons: The vehicle was not well cleaned, but ok. I picked up a day earlier than on the reservation, so was just happy they could accommodate me.
8.0 Excellent2019 Mar 25
Pros: The staff were polite and friendly.Cons: Car smelled a little, but not too offensive. Nicer model than we expected!
2.4 Mediocre2018 Aug 29
Scam artistsPros: On pickup they tried charging me three different rates until I insisted on the rate I reserved. Then, my car smelled horribly like smoke. So I exchanged it for a different one. Apparently they never logged it out correctly bc they called me the next day and asked me for the info on the keys and asked which car I had. When I tried to attach my wizard number they told me I could but it would be a lot more expensive. So much for being a preffered member! After bringing my car back I was in a hurry and grabbed my receipt and ran. Later looking at the receipt they gave me somebody else’s receipt. Overall, employees who are out to scam you and who just don’t care at all. I would and will try someplace else in the future.
2.0 Mediocre2018 Aug 15
None of the CSR were on the same accord.Pros: NothingCons: Being lied to and not being able to rent the car.
3.6 Mediocre2018 Jun 17
disappointmentPros: clerk friendly, car selection goodCons: store refused to accept my debit card.... never got rental approved....
6.0 Good2018 Mar 13
Reservations only honored "if there are cars available"Pros: About the only thing I liked was that I was able to get a car. Four wheels and a seat.Cons: I cannot help feel that Avis took advantage of my family when we were in a vulnerable position. We needed to get to Little Rock as soon as we could to maximize time with my wife's grandfather, who has a terminal illness. In light of a mechanical issue that caused us to miss a connecting flight to Little Rock, it appeared that the best solution was to re-book our travel through Memphis, and rent a car to complete the next hundred or so miles of the journey. We were pleased to find that Avis allowed us to reserve a Toyota Corolla, or equivalent car, at a favorable rate. I did so, as we boarded our flight to Memphis. But when we arrived, and asked that Avis honor the reservation, I was informed that no cars were available other than a luxury car that would cost another $50+ per day. When I asked, l was told that a reservation is only good if there are cars available. This is of course inconsistent with every definition of reservation I have heard in my 36 years. I checked one of the other rental counters to see if they had options, and ultimately decided that I needed to quit wasting time and take the luxury option at Avis. We had a limited number of hours to spend with my wife's grandfather, and we had no choice. Upon returning to the counter, thinking I had misheard earlier, I asked another member of staff why the reservation was not honored, and was told again that the reservation is only good if there are cars available. Fortunately, I was then told that a Nissan Altima or Maxima had become available for not too much more than the Corolla I had reserved. I gladly took the Nissan and was happy not to pay the luxury sticker price. But I cannot help feel that I was forced to be upsold. Moreover, the car we ultimately received was musty with stale cigarette smoke, and had tires that, while perhaps not illegal to drive on, should have been replaced for winter driving. This has left me with a pretty sour taste in my mouth. Tell your friends, stay away from Avis unless you like making reservations for the joy of it, and not the benefits that reserving ordinarily conveys.
2.0 Mediocre2017 Oct 17
Terrible experience which stranded family with infant and toddler forPros: Nothing unfortunately.Cons: Flights were delayed so I successfully booked the reservation pickup for 1AM. When we arrived at 1:07AM, the desk was deserted. There was no warning at all about closing times when booking was made. Our luggage was lost so we had no car seat for a taxi. The MEM curbside between 1-3AM is a scary, uncomfortable place for a family with small children. We partially blame the booking process with a failure in warning at least.
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Rated #6
Thrifty
7 Good (69 reviews)
1 location in Memphis
Thrifty
Locations in Memphis
2491 Winchester Road+1 877 283 0898
Monday06:00 - 14:00
Tuesday06:00 - 14:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday06:00 - 14:00
Sunday06:00 - 14:00
  • 7.5
  • 7.1
  • 6.7
  • 6.8
  • 7.3
Recent reviews
4.0 Okay2020 Oct 19
Cons: I reserved a 4 runner or suv and received a minivan 🚐
2.0 Mediocre2020 Oct 18
Pros: Car drove nice. It was comfortable. Good gas mileage. Held our two large pieces of luggage.Cons: When we attempted to pickup our reserved car at the Memphis airport at 3pm, they had no cars. I was told to return the next morning at 6am to ensure a car.I returned the next morning at 6:15am for a car. It took 45 minutes. The car was inundated with cigarette smoke. The cars are suppose to be non-smoking cars. I could not get another car. I drove in the smokey car for 7 days. Worst experience. I'll never rent from Thrifty again. The company didn't even refund me a day's rental. Unbelievable!
2.0 Mediocre2020 Oct 17
Pros: NOTHING.Cons: They had NO cars. I had reserved one a week earlier. Not just no Premium cars, NO CARS! Stranded at airport in Memphis.
2.0 Mediocre2020 Oct 12
Pros: Despite having a reservation they had no cars. After waiting on the ground in the parking garage for an hour, gave up and rented at 2x the price from Avis. HORRIBLE EXPERIENCE.Cons: When you make a reservation, it is so that you will have a car. Thrifty just burned me and every other traveler I talk to.
2.0 Mediocre2020 Oct 04
Pros: We booked a car and showed up at the kiosk at MEM but they had to cars to rent us.Cons: Having a vehicle to rent us.
2.0 Mediocre2020 Aug 30
Cons: Our Memphis flight came in at 2:35 Sunday afternoon and your kiosk closed at 2:00 pm. This was not mentioned at the time the reservations were being made.
2.0 Mediocre2020 Jul 08
Cons: We arrived an hour late due to circumstances beyond our control. As we arrived, we were told that they had closed at 2:00, though that was not mentioned anywhere in any of our email confirmations. Do you worker was rude and we had to rent from another company, even though we had already paid for our rental.
4.8 Okay2020 Mar 29
Cons: Upon pick up the credit card machine rejected two different cards. No chip had to slide. I called both banks thinking maybe a fraud alert. Nope. Machine issues. Took almost an hour to get it sorted out. Car was nearly new and nice once I got going.
10.0 Excellent2020 Feb 11
Cons: The wait was too Lang to get the rental
6.8 Good2020 Jan 27
Cons: Sirius/XM didnt work initially and the first customer service rep didnt know how to fix the problem. I paid for a day of xm service that I didnt get. The drop off was very disappointing. Only one person working at the airport dropoff location. I had to stand in line for nearly half an hour to turn the car in. Luckily I had enough time before my flight. Not everyone in line did.
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Rated #7
Payless
6.2 Good (81 reviews)
1 location in Memphis
Payless
Locations in Memphis
2491 Winchester Rd+1 901 346 4781
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
  • 6.5
  • 6.4
  • 5.8
  • 5.7
  • 6.4
Recent reviews
9.2 Excellent2020 Mar 15
Cons: Could not find a Payless agent, Finally discovered Avis agents could help
10.0 Excellent2020 Jan 21
Pros: Helpful staffCons: The car itself had a trunk that did not open conventionally which was hard to figure out how to open without a google search
6.8 Good2019 Nov 13
Pros: Staff was friendly, car was clean, everything worked.Cons: 1. No car was available when we arrived, in spite of my efforts earlier to ensure there would be. We were lucky that a car appeared within 20 mins. 2. The air pressure warning was on the entire 8 days. I added air to all tires but the warning persisted. 3. Too much time spent waiting for receipt to be printed upon our return. Avis doesn’t seem to try harder anymore.
2.0 Mediocre2019 Jul 31
Pros: absolutely nothingCons: go with anyone else but them
10.0 Excellent2019 Mar 07
Pros: Smooth, no problems.
2.0 Mediocre2019 Jan 07
Pros: Nothing. They are horrible.Cons: When I arrived to pickup the car at 1pm on a Thursday there was no one at the counter and there had not been an attendant for some time. The rep from Avis at the next counter gave me the same deal since no one was working at Payless. Also, when I called to inquire about a baby car seat the automated phone system required that I provide an "Access Code", whatever that is, to complete the call and I was not able to get anyone on the phone to assist. I will never use this junk company again.
2.0 Mediocre2018 Dec 31
Never use this site again!Pros: Nothing!!!Cons: I reserved a vehicle and when I went to pick it up, it was not there!!! The agent said laughed and said they were out of vehicles and especially the type that I reserved.
4.8 Okay2018 Sep 15
Poor customer serviceCons: 20 minute wait for clerk to check in and out
6.0 Good2018 Aug 22
Cons: Customer service is poor and not helpful.
6.0 Good2018 Jun 27
Pros: I liked the carCons: I did not speak or talk to any representative from Payless. At both pickup and dropoff I had to be assisted by an Avis rep. The reps for Payless were “unavailable”, no one did a car inspection at pickup or drop off. Next time I will just go to Avis. They’re reps were available and ready to assist another company’s customers. I find it odd that he even had passwords and such to log into the payless system being he wasn’t a payless employee.
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Rated #8
Budget
6.2 Good (64 reviews)
5 locations in Memphis
Budget
Locations in Memphis
2491 Winchester Rd Suite #104+1 901 332 2222
Monday06:00 - 14:00
Tuesday06:00 - 14:00
Wednesday06:00 - 14:00
Thursday06:00 - 14:00
Friday06:00 - 14:00
Saturday07:00 - 22:00
Sunday06:00 - 14:00
2554 Mt Moriah Road+1 901 398 8888
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
2842 Poplar Avenue+1 901 969 0956
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 18:00
2921 Airways Blvd+1 901 590 0637
Monday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
7171 Stage Road, Highway 64+1 901 398 8888
Monday09:00 - 12:00
Wednesday09:00 - 12:00
Friday09:00 - 12:00
  • 6.4
  • 6.6
  • 6
  • 5.9
  • 6.1
Recent reviews
2.0 Mediocre2020 Sep 28
Pros: Absolutely nothing. This location ruined my vacation after telling me that they couldn’t rent convertibles from this location, even though I rented the car back in April (trip was September). Tried giving me a “deal” by not charging me extra for a “better” car.Cons: Everything. Worst location I’ve ever dealt with. Never tried to make the situation any better.
6.0 Good2020 Jul 21
Pros: My vehicle was in the shop so needed a last minute vehicle. It was a good size. After cleaning it we were able to use for exactly what was needed a short vacation.Cons: The car was very dirty, it wasn’t vacuumed. I had to dis infect it when I got it home. The windshield was cracked and drips of drinks and what not on the doors and seats. For having to pay $65 per day it was pretty gross.
9.6 Excellent2020 Jul 20
Pros: The car was nice in every categoryCons: Not much
8.0 Excellent2020 May 28
Pros: Free upgradeCons: Cleanliness of vehicles and line wait time
2.8 Mediocre2019 Dec 29
Cons: Do not rent with Budget. They ruined our trip. They did not have the size car that we reserved. They did not call us to say they did not have it. We were uncomfortable in the car they gave us.
2.0 Mediocre2019 Oct 25
Pros: NothingCons: Closed an hour early left me with no vehicle. The following morning stated they have no cars including the one i reserved anywhere in Memphis and that was it. No help to get a different vehicle. I ending up getting the same class vehicle for about the same price on the same day via Alamo. My company will never use Budget again.
2.0 Mediocre2019 Oct 14
Pros: Staff were as nice as possible, but...Cons: They didn’t have a car for us, despite the reservation and sending us all over town to find one. It was horrible!
6.8 Good2019 Aug 20
Pros: Drop off was super easy. Staff on the pick-up was rude.Cons: Better staffing on Friday afternoon.
2.0 Mediocre2019 Jun 10
Pros: Each budget location is franchised and their computer systems do not connect. Memphis gave me a wrong reservation number on the paperwork and Chicago could not find my reservation so they did not want to let me return the car. They told me it was up to me to get the correct information fromMemphis.Cons: It has been 3 days since I left the car at budget and they still did not close the reservation because they said Chicago's computer is not able to access information from Memphis.
9.6 Excellent2019 May 20
Pros: The drop off staff were very friendly and didn't make me feel rushed.Cons: The girl at the counter we professional but not very friendly.
Show more reviews
Rated #9
National
8.8 Excellent (4 reviews)
1 location in Memphis
National
Locations in Memphis
2495 Winchester Rd+1 844 370 9812
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
  • 9
  • 8.5
  • 9
  • 9.5
  • 8
Recent reviews
10.0 Excellent2019 May 12
Pros: Super easy pickup and dropoff. Brand new vehicle.Cons: Called a few days ahead to change my pickup to one hour earlier, but reservations told there was no availability and the price would change. When i arrived 30 minutes early anyway there were multiple vehicles available and the Memphis team were happy for me to drive off in one.
Eagle Rent A Car
1 location in Memphis
Eagle Rent A Car
Locations in Memphis
Memphis airport
Recent reviews
Sunnycars
1 location in Memphis
Sunnycars
Locations in Memphis
2495 Winchester Road
Recent reviews
793 travelers who rented a car in Memphis gave the car agency they used an average rating of 7.4

Car rental locations in or near Memphis

Good to know

Most popular car type

Economy

When to book a rental car in Memphis

Top tips for renting a car in Memphis

  • Book your rental car in Memphis at least 1 day before your trip in order to get a below-average price
  • Compact rental cars in Memphis are around 1% cheaper than other car types, on average

FAQs about renting a car in Memphis

  • Economy (Ford Fiesta or similar) is the most frequently booked rental car type in Memphis.

  • Based on ratings and reviews from real users on KAYAK, the best car rental companies in Memphis are Alamo (8.5, 182 reviews), Enterprise (7.7, 178 reviews), and Avis (7.7, 74 reviews).

  • Take a look at our extensive car rental location map to find the best rental cars near you.

  • A Economy car rental in Memphis costs ₪256 per day, on average.

  • A Compact car rental in Memphis costs ₪252 per day, on average.