Guest reviews
Overall rating
7.7
Good
Based on 183 reviews
Cleanliness
7.8
Comfort
8.0
Pick-up/Drop-off
7.6
Value for money
7.6
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Pros
"Staff was friendly and informative"
(in 3572 reviews)
"Great car - thank you!"
(in 5305 reviews)
""Great Staff, easy pickup dropoff.""
(in 2248 reviews)
Cons
"They had no cars available."
(in 4241 reviews)
"Car was not clean inside."
(in 4134 reviews)
"Difficult to pick up cars."
(in 4202 reviews)
Recent reviews
Traveler rating
57
16
22
8
18
Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
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5.6
Pros: Very nice staff. Very professional.
Cons: poor performance and high mileage in car. both cars had problems and had to return the first car due to engine light coming on and second car the breaks went out.
review from
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10.0
Pros: Staff was friendly even though he was super busy. Car was clean and nice- almost new. Check car back in was very easy and fast
Cons: Has to wait a little longer to get the rental once I arrived but not unreasonable long I guess
review from
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10.0
Pros: Blake was awesome!
Cons: nothing, it was great
review from
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4.0
Cons: Not going through enterprise or local offices. I’ll stick with the airport from now on and never ever use enterprise.
review from
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10.0
Pros: Staff was great.
Cons: Have more cars available.
review from
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6.8
Pros: Bro I found a strangers loaded gun in my car how are they not gonna refund me for that?! Like, how can you be COVID-clean and not find the handgun someone left in the centre console???
Cons: Less loaded firearms.
review from
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10.0
Pros: Drop off was extremely easy.
Cons: The rental component has moved up to the garage as a result of Covid. The process was a bit slower than what is typical, but not unduly so.
review from
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6.0
Cons: Drop off was mediocre , customer service over the phone if told me with restriction if I am later 1 minutes after 11:29 pm I will be charge . I made it 11:27 and they’re trying to rip me off with charge after a long day of frustration and make me wait longer than I suppose too ....
review from
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4.8
Pros: Nice car
Cons: Key fob battery was low. Coolant was low. Tires needed balanced - the car vibrated at highway speed.
review from
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9.2
Pros: The car was really good with a few small problems. Drop off was super easy. No haggling or last minute attempts to up sell. The billing was correct, and the price was fair.
Cons: Pick up took longer than it should have. The cabin noise in the car was louder than my 15 year old 4WD truck. The rear tire had a slow leak that should have been addressed.
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6.4
Cons: Car was not cleaned throughly. I was given car with windshield cracks which I’m sure shouldn’t have been rented. Also tire pressure light was on with less than 15 miles of driving.
review from
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2.0
Cons: They could not provide a car at the airport location, because I wouldn’t put it on my credit card. They sent back to other locations within the city where debit cards are allowed. The problem they were all booked and airport location couldn’t or wouldn’t transfer the reservation. Not using them again!!!
review from
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