Pros: car was fine
Cons: pickup at Memphis took almost 2 hours - worst seen to date. will never use Hertz again.
Cons: Lack of staffing to accommodate customers.
Pros: The staff member was so rude that we just canceled the entire order.
Cons: Nicer employees that actually know how to work in customer service.
Cons: It woul have helped for the company to have the vehicle I reserved available. Apparently this is common with hertz, as a service rep explained.
Pros: Nothing. The employees were not nice or helpful. We took a $30 uber from the airport in Memphis to Hertz, to be nonchalantly told that since we didn't get there by noon, the estimated pick up time, that our vehicle was given away and that they were sold out of any vehicles. took us 30 minutes to get another uber to get back to the airport to rent from Avis. Avis was employees were extremely nice and vehicle was brand new.
Cons: Everything. They sucked and offered zero help or other solutions after charging me for a day that I didn’t get.
Pros: The whole process was pretty quick and easy.
Cons: Not much. It was what you would expect and hope for.
Pros: Mrs. Gloria in the Memphis airport area was fantastic, however, the wait time on a car is ridiculous. need more staffing available.
Cons: Need more staffing.
Pros: The staff was super friendly.
Cons: It took going through several cars until I found one that didn’t smell.
Cons: After I drop my rental off they took 200 hundred and something dollars out for what I don’t know
Pros: The Customer friendly staff at check in and check out.
Cons: No Comments at the moment.
Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Hertz in Memphis.
Hertz has 5 rental locations in Memphis. Take a look at our Hertz rental location map to find the best rental cars near you.