Location was closed when I arrived to pick up rental. Pick time was accepted though was the same time the location closed.Reviewed 2024 Sept 23
review from
2.0
The first rental they were sold out of cars and were supposed call me in the morning when one came in. They did not call. The second rental no one was at the desk or in the lot at DFW. So I ended up renting from another agency.Reviewed 2024 Feb 22
review from
2.0
Despite having a reservation they did not have a car when I arrived. I had to pick up a car the next day from a different location.Reviewed 2024 Jan 25
review from
10.0
We liked the service that was given. There is nothing that could of been better.Reviewed 2022 Oct 23
review from
10.0
customer serviceReviewed 2022 Oct 17
review from
2.0
Pros:Staff are unfriendly. The pick-up is inconvenient and disorganized. There is garbage and standing water all over the parking garage and car rental area. We didn't get the car we booked. We had no assistance with our child seat. The car we picked up was dirty and not in great shape. The overall pick up experience took more than an hour. I hate you all.Cons:Y'all need to up your game. You should be ashamed of the way these businesses are ran.Reviewed 2021 May 16
review from
4.0
Pros:Car was nice! Which I suppose is the most important part. Clean, odor-free, got a size upgrade, which as a 6’3” man I appreciated. Drop-off was easy and the employee at the Jackson location couldn’t have been nicer.Cons:It literally took longer for me to pick up my car in Memphis than my incoming flight from Atlanta took. It was well over an hour before keys were placed in my hands due to a slow moving line at the pickup counter (my representative was lovely, but had to constantly stop service to assist the other representative. Lovely gesture, slowed down service), and then once I got upstairs to the pickup counter, the crew in the garage could not have been any less helpful. My car was ready, but I had to wait another 30-45 minutes in the line just to be talked to to simply pick up my keys. I hate being that sort of Karen, but there is a line where the service becomes so terrible I can’t keep it to myself. Especially after having to travel last second for a family emergency, this lack of service and consideration for my time and business will keep me from booking Budget in the future unless it’s the only option available, especially at Memphis.Reviewed 2021 Apr 07
review from
6.0
Pros:George was very friendly and efficient.Cons:This location is only open 3 days a week and has 1 person working alone. Although he was able to do it all by himself, he needs help. The wait was long and no more cars were available by 10am. I had to go to a separate location to pick up a vehicleReviewed 2021 Apr 03
review from
4.0
Pros:Drop off was smooth other than the fact employee checked out customer who returned car after me first as he was more aggressive to the window.Cons:Wait time for car, I reserved in advance, was well over an hour. Then desk staff asked me if I wanted to wait “ for my car” or take a mid size SUV upgrade. I asked if there was a charge, she said yes yet could not tell me how much til she ran my credit card. Then proceeded to tell me it was$11 more for the wkd, and at frustration to just get a car I agreed. My car was not an upgrade as I was to have an intermediate suv like “ a Nissan Rogue”. In fact I got a compact Nissan Kicks which my 6’5” passenger hardly fit. Just irritated that you charged ME extra, Gabe me a smaller car, and could do so because customers are already angry waiting for so long to get out of the airportReviewed 2021 Feb 08
review from
8.0
Pros:I appreciated that I got the vehicle I requested.Cons:My truck had no tags on it. My pickup was for 4 pm, but I vwas told that I would have to either go to the airport in the truck with no tags or wait until someone from the airport could bring it. I couldn't believe they asked me to drive a truck with no tags. Eventually some tags were put on the truck and I was on my way.Reviewed 2020 Dec 28
review from
2.0
Pros:Absolutely nothing. This location ruined my vacation after telling me that they couldn’t rent convertibles from this location, even though I rented the car back in April (trip was September). Tried giving me a “deal” by not charging me extra for a “better” car.Cons:Everything. Worst location I’ve ever dealt with. Never tried to make the situation any better.Reviewed 2020 Sept 28
review from
6.0
Pros:My vehicle was in the shop so needed a last minute vehicle. It was a good size. After cleaning it we were able to use for exactly what was needed a short vacation.Cons:The car was very dirty, it wasn’t vacuumed. I had to dis infect it when I got it home. The windshield was cracked and drips of drinks and what not on the doors and seats. For having to pay $65 per day it was pretty gross.Reviewed 2020 Jul 21
One of the best ways you could enhance a trip to this beautiful city in Tennessee is to book Budget car rentals in Memphis. If you're looking for a cost-effective option for getting around the city, an economy or standard car may be suitable. If you want to explore Memphis in style and comfort, you might consider renting a luxury vehicle. If you're visiting Memphis during the warmer seasons, a convertible can add a fun and adventurous element to your trip. You'll be able to enjoy the city's sights with the top down.
Budget Car Rental provides a loyalty rewards program known as Budget Fastbreak, which is an added benefit when you book Budget car rentals in Memphis. Fastbreak members have the opportunity to accrue rewards points for each eligible rental, which can later be redeemed for complimentary rental days, resulting in savings on future rentals. The program's flexibility is highlighted by the absence of blackout dates, allowing for greater trip planning freedom. Fastbreak members can also take advantage of a dedicated service counter, minimizing wait times and ensuring priority service throughout the rental process.
If you plan to book Budget car rentals in Memphis, it's crucial to be mindful of the company's cancellation policy. In cases of cancellation, Budget will initiate a credit to your original payment card within approximately seven business days. However, it's important to note that if you opt to cancel a prepaid reservation before the rental date, a processing fee will be applied. Should you decide on an early return of the vehicle, no reimbursement will be provided for the unused portion of the payment.
Budget Car Rental offers a range of add-ons and extras to enrich your Memphis rental experience. You have the option to rent a GPS unit, which facilitates easy navigation in Memphis and its neighboring areas. For travelers with children, child safety seats suitable for various age groups are available for rental, ensuring the safety and comfort of young passengers during the journey.
Intermediate rental cars from Budget in Memphis are around 40% cheaper than other car types, on average.
FAQs about renting a car from Budget in Memphis
Where are some places to find Budget Car Rentals in Memphis?
When you are in the downtown Memphis area, one of the best locations for you to pick up your rental is at 2842 Poplar Avenue, which is just a short trip to the east of downtown Memphis. If you are farther to the southeast in the Germantown neighborhood, you will find a Budget location at 2554 Mt. Moriah Road. If you are northeast of the center of the city in the Wolfchase neighborhood, there is a convenient Budget location at 7171 Stage Road, Highway 64.
Why is Budget in Memphis better than other rental companies?
Budget is known for offering competitive rental rates, which can help you save on your rental costs. Their prices in the Memphis market are some of the lowest you will find. Budget emphasizes customer satisfaction and provides support during the rental process. Their staff in Memphis can offer helpful insights and assistance related to the local area, making your visit to the area that much easier and more enjoyable.
Where can I park my rental car in Memphis?
There are metered street parking spaces available in downtown Memphis and other commercial areas. The hourly rates for street parking typically cost about $2 per hour and $3 to $10 to park for 24 hours. It's essential to check and follow the parking regulations and payment methods for the specific area you're in, as they can vary. Memphis has numerous parking garages and lots throughout the city, particularly in downtown areas. The rates can vary depending on the location and time of day. Hourly fees typically range from $5 to $10 but can be higher in prime locations. When attending events or visiting popular attractions like Graceland or the FedEx Forum, there are parking facilities available on site. The cost of parking at these locations can vary, but it's usually around $10 to $20.
What is the most popular rental car from Budget in Memphis?
Intermediate (Volkswagen Jetta or similar) is the most frequently booked rental car type from Budget in Memphis.
How many car rental locations does Budget have in Memphis?
Budget has 5 rental locations in Memphis. Take a look at our Budget rental location map to find the best rental cars near you.
Does Budget have a car rental location at the airport: Memphis airport (MEM)?
Yes
Does Budget offer shuttle or airport pick-up services from Memphis airport (MEM)?
Yes
Everything you need to know for your Budget car rental in Memphis
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