Book Dollar car rentals in Memphis

Reviews for Dollar in Memphis

Recent reviews

Traveler rating

Excellent

28

Good

6

Okay

6

Mediocre

16

Poor

2

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car was cleanfriendly staff

get the carcustomer service

car i reservedgreat value

rented the cargreat experience

great price

2.0

They had no cars available even though I made my reservation over a month ago. They said anywhere from 2-8 hours and there were already 6 people ahead of me waiting. I canceled and went with enterprise.Reviewed 2022 May 16

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2.0

It was terrible. Waited over an hour and still no car. Even trying to cancel my reservation after waiting to over 26 min on the phone. I will never use them nor Thrifty ever again.Reviewed 2022 Feb 28

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2.0

This location was closed when we arrived because they ran out of cars, even though we had a reservation. We waited outside in the cold for 30 min before someone from Enterprise came over and told us. The people at Dollar didn't even leave a note. Unacceptable service.Reviewed 2022 Feb 21

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2.0

First problem, they tooked confirmed reservations, but didnt have cars available to rent. I had to wait four and a half hours for a vehicle. Second problem., I had the car 3 days not 4, but not get s refund or apology for any of the problems I wii never use this service again.Reviewed 2021 Dec 19

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4.0

The ladies at the desk were nice. However, I had to wait almost an hour for my car. I’m not quite for sure why I needed a paid reservation if my car isn’t going to be ready. I will definitely consider other rental companies if I have to wait that long.Reviewed 2021 Nov 24

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4.0

I was NOT impressed with the type vehicle and pick up process at the airport in Memphis, TN. I arrived at Dollar car rental at 5:30 pm on OCT 6, 2021, and found the pick up area closed with a sign posted to "pick up the to rental car at Hertz!" I stood in line at Hertz for nearly an hour waiting to pick up the rental car. Due to the volume of business at Hertz, there was nobody available to answer my questions about the functionality of the rental vehicle. The headlight visibility on the rental car (Ford Focus) was poor. Also, with Memphis, TN, being an extremely high crime area, I was very uncomfortable with driving a rental vehicle there for 3 weeks with Nevada license plates.Reviewed 2021 Oct 29

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10.0

Real easy getting car on very short notice....Reviewed 2021 Sep 15

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10.0

checked gas gauge and it was on empty. They immediately swapped us to another vehicle. Checkout and checkin both went very smoothly!Reviewed 2021 Sep 01

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1.9

Got there at 8pm and there was no one there and no cars. Will never use Dollar againReviewed 2021 Jul 22

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1.9

I had a terrible experience from the moment I arrived. My entire day backfired because of the lack of service here. The woman at the counter did not even greet me even though I had an appointment/ reservation for the time I arrived, and she did not attempt to assist me when she saw me. I didn't even get my rental and I had drove out of my way 30 minutes for absolutely nothing and poor- poor- poor customer service. I had a reservation for a rental setup online the night before and I arrive for her to suddenly tell me that they "do not do same day rentals" (????) The reservation portal could have notified me of this before I wasted my time and money covering an rental insurance package as well as the gas to get there. Not only did she quickly close the door on me after this unacceptable update, but I could clearly see other rentals in their parking lot which I found odd for them not to have any inventory to supply my rental! Zero stars! Do not rent with this company online or in-person.Reviewed 2021 Jul 15

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7.9

Pick up was not good at all. Had to wait 4 hours after my reservation time to get my car which me late for everything elseReviewed 2021 Jun 17

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2.0

Pros:NothingCons:They closed at 10. People were there who said they left office at 8:30. Left everyone stranded.Reviewed 2021 May 28

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More

• 6.5 /10Enterprise Car Rentals at Memphis
• 5.2 /10Avis Car Rentals at Memphis
• 4.9 /10Budget Car Rentals at Memphis
• 4.7 /10Hertz Car Rentals at Memphis
• 3.1 /10Thrifty Car Rentals at Memphis
• 6.5 /10Alamo Car Rentals at Memphis

• What is the most popular rental car from Dollar in Memphis?

  Full-size (Toyota Camry or similar) is the most frequently booked rental car type from Dollar in Memphis.

• How many car rental locations does Dollar have in Memphis?

  Dollar has 1 rental location in Memphis. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Memphis airport (MEM)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Memphis airport (MEM)?

  Yes