Book Dollar car rentals in Memphis

Memphis, TN, United States
17 Aug — 24 Aug
Same drop-off
Memphis, TN, United States
Wed 17.08
Noon
Wed 24.08
Noon
Driver's age:

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" and accomodating."(in 1049 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"I'll your services!"(in 256 reviews)

Reviews for Dollar in Memphis

Overall Rating7.1 GoodBased on 113 reviews
Cleanliness
7.3
Comfort
7.3
Overall
7.0
Pick-up/Drop-off
6.7
Value for money
7.1

Recent reviews

Traveler rating
28
6
6
16
2
Find reviews that mention:
2.0
They had no cars available even though I made my reservation over a month ago. They said anywhere from 2-8 hours and there were already 6 people ahead of me waiting. I canceled and went with enterprise.Reviewed 2022 May 16
review fromkayak
2.0
It was terrible. Waited over an hour and still no car. Even trying to cancel my reservation after waiting to over 26 min on the phone. I will never use them nor Thrifty ever again.Reviewed 2022 Feb 28
review fromkayak
2.0
This location was closed when we arrived because they ran out of cars, even though we had a reservation. We waited outside in the cold for 30 min before someone from Enterprise came over and told us. The people at Dollar didn't even leave a note. Unacceptable service.Reviewed 2022 Feb 21
review fromkayak
2.0
First problem, they tooked confirmed reservations, but didnt have cars available to rent. I had to wait four and a half hours for a vehicle. Second problem., I had the car 3 days not 4, but not get s refund or apology for any of the problems I wii never use this service again.Reviewed 2021 Dec 19
review fromkayak
4.0
The ladies at the desk were nice. However, I had to wait almost an hour for my car. I’m not quite for sure why I needed a paid reservation if my car isn’t going to be ready. I will definitely consider other rental companies if I have to wait that long.Reviewed 2021 Nov 24
review fromkayak
4.0
I was NOT impressed with the type vehicle and pick up process at the airport in Memphis, TN. I arrived at Dollar car rental at 5:30 pm on OCT 6, 2021, and found the pick up area closed with a sign posted to "pick up the to rental car at Hertz!" I stood in line at Hertz for nearly an hour waiting to pick up the rental car. Due to the volume of business at Hertz, there was nobody available to answer my questions about the functionality of the rental vehicle. The headlight visibility on the rental car (Ford Focus) was poor. Also, with Memphis, TN, being an extremely high crime area, I was very uncomfortable with driving a rental vehicle there for 3 weeks with Nevada license plates.Reviewed 2021 Oct 29
review fromkayak
10.0
Real easy getting car on very short notice....Reviewed 2021 Sep 15
review fromkayak
10.0
checked gas gauge and it was on empty. They immediately swapped us to another vehicle. Checkout and checkin both went very smoothly!Reviewed 2021 Sep 01
review fromkayak
1.9
Got there at 8pm and there was no one there and no cars. Will never use Dollar againReviewed 2021 Jul 22
review fromkayak
1.9
I had a terrible experience from the moment I arrived. My entire day backfired because of the lack of service here. The woman at the counter did not even greet me even though I had an appointment/ reservation for the time I arrived, and she did not attempt to assist me when she saw me. I didn't even get my rental and I had drove out of my way 30 minutes for absolutely nothing and poor- poor- poor customer service. I had a reservation for a rental setup online the night before and I arrive for her to suddenly tell me that they "do not do same day rentals" (????) The reservation portal could have notified me of this before I wasted my time and money covering an rental insurance package as well as the gas to get there. Not only did she quickly close the door on me after this unacceptable update, but I could clearly see other rentals in their parking lot which I found odd for them not to have any inventory to supply my rental! Zero stars! Do not rent with this company online or in-person.Reviewed 2021 Jul 15
review fromkayak
7.9
Pick up was not good at all. Had to wait 4 hours after my reservation time to get my car which me late for everything elseReviewed 2021 Jun 17
review fromkayak
2.0
Pros:NothingCons:They closed at 10. People were there who said they left office at 8:30. Left everyone stranded.Reviewed 2021 May 28
review fromkayak

Where can I find Dollar car rentals in Memphis?

2491 Winchester Road, Dollar car rentals

Address

2491 Winchester Road

Hours

Saturday06:00 - 22:00
Wednesday07:00 - 20:00
Monday07:00 - 20:00
Thursday06:00 - 22:00
Sunday07:00 - 20:00
Tuesday07:00 - 20:00
Friday06:00 - 22:00

Phone

+1 866 434 2226

Good to know

Most popular location

2491 Winchester Road

Most popular car type

Full-size

Top tips for renting a car from Dollar in Memphis

  • Full-size rental cars from Dollar in Memphis are around 1% cheaper than other car types, on average

FAQs about renting a car from Dollar in Memphis