Cons: not surprising customers with a $150 interior cleaning charge
Cons: The staff, pickup experience
Pros: Had to report drug paraphernalia being left in car. Drop off took a long time.
Cons: Many things. Car was filthy inside and out. Pickup was rushed. Customer service phone number was a joke. Crack pipe and lighters under seat. Cigarette ash everywhere. Car stunk etc.
Pros: The staff was very friendly. The car was clean and comfortable.
Cons: The car was reserved for 11am but was not ready for pick up until 12:44.
Pros: Yes everything perfect
Cons: When I drop it off I ask for a receipt but they say they was gonna send a email with it but I haven’t receive anything
Cons: There was a young lady at pick up I believe her name was shanara she was wonderful very helpful.
Rental good, car seats not so good
Pros: The car itself was good, service also very good, polite, friendly, etc.
Cons: We rented car seats to make travelling with two kids a little easier. We needed one car seat for an infant, and one for a toddler. We were given two very cheap models (not surprising, but still a little disappointing). The infant bucket seat didn’t have easily adjustable straps, so I couldn’t loosen and tighten them without flipping the seat upside down - which obviously I didn’t do when getting my baby in and out of the car. The toddler car seat was terrible. I was given a booster seat instead of a real car seat with five-point harness. My daughter is a small 3 year old (under 30 lbs, only 3ft tall) so a booster was neither comfortable, nor safe, nor legal. In the future, I will definitely not rent car seats with this company again, which will make me rethink renting with them as the convenience factor is highly affected. Also, I really think car rental staff should be up to date on car seat laws, so that the employees could have seen that this car seat was not the right fit.
Pros: Good service, car nice for space
Pros: Service at pickup was excellent.
Cons: Pickup spot was a bit of a walk from the baggage claim area but not a big deal. It might be helpful if that detail was listed somewhere, would help people with disabilities plan for it.
Prompt service getting car and returning it
Pros: Was able to quickly get the car and quickly return it
The process was flawless
Pros: The car was what we had asked for, the attention at the counter was good and the dropoff was easy.
Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Dollar in Memphis.
Dollar has 1 rental location in Memphis. Take a look at our Dollar rental location map to find the best rental cars near you.