Flight in was very late. Arrived at car rental counter about 10 minutes after posted closing time. Usually, especially at a big city airport, car rental places stay open late. At least this time, Memphis Alamo was closed. Technically, not their fault, but not mine, either. Even though I had reserved a rental car weeks in advance, I had to use a different company. I can only hope they won't charge me for a car not rented.Reviewed 2022 Mar 20
review from
8.0
The pickup and drop off process are extremely easy. The vehicle I rented left some to be desired. It smelled funny and the dash and infotainment center were not clean. Otherwise, it was a great experience.Reviewed 2022 Feb 01
review from
10.0
Confort, customer service was nice at the Memphis airportReviewed 2021 Dec 01
review from
10.0
Staff was very pleasant and efficient. Was upgraded without hesitation due to vehicle availability at time of arrival.Reviewed 2021 Nov 16
review from
1.9
There were no rental cars available when I arrived. Even though I was able to register for a car online.Reviewed 2021 Sep 20
review from
4.0
Cons:The car smell like tabaco or weedReviewed 2021 Mar 10
review from
10.0
Pros:Very Clean And Very Up To Date Meaning New Vehicle And Very Safe .Cons:All good Very niceReviewed 2020 Oct 30
review from
8.0
Pros:Yes. They were backed up but accommodated as quickly as they couldCons:Be better about mask useage. Both wearing them and wearing them properly.Reviewed 2020 Aug 23
review from
10.0
Pros:Staff at pick up and at drop were very helpful.Cons:Nothing.Reviewed 2020 Aug 20
review from
6.8
Pros:Easy drop off, alamo on the phone was super helpfulCons:Customer service at Memphis Airport Alamo was horrendous on pick up day. Rude agents, unable to answer simple questions. No one wearing masks. Instead of being helpful or understanding, they were rude and demeaning.Reviewed 2020 Aug 09
review from
9.6
Pros:Staff could use more training...got distracted during my transaction by another staff member talking about personal business in front of customer found to be very rude to the consumerCons:Other than comment about the staff everything else was perfectReviewed 2020 Aug 03