I mean, its only a feature, the phone key didn't work for me, but I might be the exception. But plastic keys people, is not that terrible and the AMAZING staff will help if you lose your key.
4 stars
Sheraton Mexico City Maria Isabel Hotel
Paseo de la Reforma 325, 06500 Mexico City, Mexico City Federal District, Mexico
Mexico City, Mexico
See location+52 555 242 5555Photos of Sheraton Mexico City Maria Isabel Hotel
Overview
Set in Mexico City, Sheraton Mexico City Maria Isabel is a five-minute walk from the El Angel de la Independencia and features an outdoor pool and a sauna. It provides a spa, as well as a ballroom, 24-hour room service and an express check-in and check-out feature.
There are a range of facilities on offer to guests of the hotel, such as valet parking, a 24-hour reception and meeting facilities. Additionally, the multilingual staff are available to offer assistance. A well-equipped fitness centre is also provided.
Sheraton Mexico City Maria Isabel has 755 rooms that are fitted with all the essentials to ensure an enjoyable stay.
Guests staying at the hotel can enjoy a unique dining experience at the on-site restaurant, conveniently located for those who want to stay close when looking for a bite to eat. In the evening, guests are invited to relax in the comfortable lounge bar.
Sheraton Mexico City Maria Isabel is within walking distance of Sevilla Metro Station, connecting guests with the surrounding area. It is 10 minutes' walk from The St. Regis Mexico City.
Latest deals for Sheraton Mexico City Maria Isabel Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Sheraton Mexico City Maria Isabel Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Coffee machine
- Coffee shop
- Valet parking
- Business center
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Heating
- Air-conditioned
Pool and spa
- Rooftop pool
- Spa
- Outdoor pool
- Sauna
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
Parking and transportation
- EV charging station
- Parking
- Valet parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Outdoor
- Terrace/Patio
- Garden
Things to do
- Gift shop
- Beauty salon
General
- Family rooms
- Solarium
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Fitness
- Fitness center
- Tennis
Bathroom
- Hairdryer
Workspace
- Desk
Reviews of Sheraton Mexico City Maria Isabel Hotel
8.6
Very good
2328 verified ratings
Wonderful
1327
Very good
342
Good
260
Okay
137
Fair
129
Mediocre
50
Poor
83
Summary of reviews
Guests say
Guests overwhelmingly loved the hotel for its excellent location, with many attractions easily accessible. The staff received high praise for their friendly and attentive service, making guests feel welcomed and at home. However, some issues were noted regarding cleanliness, with reports of unclean sheets and delays in room cleaning. A few guests also mentioned that the facilities, particularly in the bathroom, showed signs of aging.AI-Generated from customer reviews
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Score by provider
8.6 out of 10
1267 reviews
9.3 out of 10
11 reviews
9.5 out of 10
1 review
8.7 out of 10
15 reviews
All reviews
Good hotel, convenient location
Pros (+) Staff is amazing, rooms are spacious and spotless, guests are pampered but not pressured. Fitness and sauna are great! Breakfast yummy and with broad choice of dishes, Also Mexican specialties, menu changing every day. location is great, can walk or Uber easily to main attractions.
Cons (-) Can’t think of anything !!
Pros (+) staff they treated us like family! they are friendly, display always courtesy
Cons (-) curtains didn’t close property so was always a gap to close, bathroom didn’t have an air extractor. food is just Ok
Pros (+) Este hotel queda en la mejor zona de Ciudad de México, al frente del Angel de la Independencia. Esto es muy bueno pues hay muchos sitios donde comer y conocer cerca. Si van a ir el fin de semana de día de muertos, tienen que tener mucha paciencia, pues el tráfico es un caos, lo bueno es que pueden ver el desfile desde la ventana del hotel.
Cons (-) El hotel tiene un muy buen desayuno y servicio al cuarto. El internet en las habitaciones tiene costo y hoy en día esto es una desventaja.
Pros (+) The service at the Sheraton was beyond great. I also enjoyed the location. It was def worth it staying there as I was in the middle of everything.
Cons (-) N/A
Pros (+) El servicio
Cons (-) El olor del cuarto a humedad
Pros (+) The hotel is excellent, the staff are super courteous and attentive. Nice fitness center, lobby bar, and great club lounge. Easy access to Starbucks for your morning latte. There is also a currency exchange onsite, as well as an ATM and business center. Good location, too.
Cons (-) The one thing missing, that is usually available in large hotels, is the basic gift shop. You know, the small shop that sells bandaids, candy bars, batteries, souvenirs, sodas, postcards. That would be a nice convenience to add.
Pros (+) Overall the facility is a good quality and located well.
Cons (-) The room did not over look Reforma. The room faced the rear of the hotel...
Pros (+) Very friendly and helpful staff. Excellent restaurant buffet options. Great location. Really nice outdoor patio seating. 24 hour gym.
Cons (-) Room door to hallway had a noticeable gap under it. I could hear people in the hallway rather clearly, so I imagine they could also hear me. I was gone most of the day, and in the room alone on business so it didn't bother much. I imagine I would have felt very differently given other circumstances. Also, I'm not sure AC temp was just for show. The first night at 76*F felt almost the same as secon...
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Location
Paseo de la Reforma 325, 06500 Mexico City, Mexico City Federal District
What's nearby
- El Ángel de la Independencia106 m
- Museo Tamayo de Arte Contemporáneo1.4 km
- Museo de Arte Moderno1.4 km
- Chapultepec Castle1.7 km
- Museo Nacional de Antropología2 km
- Museo Memoria y Tolerancia2.5 km
- Alameda Central2.6 km
- Paseo de la Reforma2.7 km
- Palace of Fine Arts2.8 km
- Museo Biblioteca Palacio Postal3 km
- Plaza de la Constitucion3.6 km
- Catedral Metropolitana de la Ciudad de México3.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Sheraton Mexico City Maria Isabel Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Sheraton Mexico City Maria Isabel Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Mexico CityGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 1.6 km |
Nearest Airport | Mexico City Benito Juarez |
Distance to airport | 10.0 km |