Value for money
Distance to city center
|Mexico City Benito Juarez|
Distance to airport
|"Great location and supportive staff."||(in 56 reviews)|
|"Very friendly staff and helpful."||(in 49 reviews)|
|"Very clean and nice rooms."||(in 10 reviews)|
|"I will never choose this hotel again ."||(in 21 reviews)|
|"A little bit old"||(in 3 reviews)|
|"Free Wi-Fi was really bad."||(in 16 reviews)|
|great location||in 165 reviews|
|great staff||in 131 reviews|
|location rooms||in 108 reviews|
|great hotel||in 74 reviews|
|free wifi||in 55 reviews|
|good service||in 35 reviews|
|room service||in 26 reviews|
|water temperature||in 22 reviews|
|late check||in 21 reviews|
|amazing view||in 17 reviews|
|little bit||in 17 reviews|
|restaurants very close||in 15 reviews|
|mexico city||in 13 reviews|
|comfortable bed||in 9 reviews|
|angel||in 8 reviews|
|el||in 6 reviews|
Staff is amazing, rooms are spacious and spotless, guests are pampered but not pressured. Fitness and sauna are great! Breakfast yummy and with broad choice of dishes, Also Mexican specialties, menu changing every day. location is great, can walk or Uber easily to main attractions.
Can’t think of anything !!
staff they treated us like family! they are friendly, display always courtesy
curtains didn’t close property so was always a gap to close, bathroom didn’t have an air extractor. food is just Ok
Este hotel queda en la mejor zona de Ciudad de México, al frente del Angel de la Independencia. Esto es muy bueno pues hay muchos sitios donde comer y conocer cerca. Si van a ir el fin de semana de día de muertos, tienen que tener mucha paciencia, pues el tráfico es un caos, lo bueno es que pueden ver el desfile desde la ventana del hotel.
El hotel tiene un muy buen desayuno y servicio al cuarto. El internet en las habitaciones tiene costo y hoy en día esto es una desventaja.
The service at the Sheraton was beyond great. I also enjoyed the location. It was def worth it staying there as I was in the middle of everything.
El olor del cuarto a humedad
Excellent staff and service
The hotel is excellent, the staff are super courteous and attentive. Nice fitness center, lobby bar, and great club lounge. Easy access to Starbucks for your morning latte. There is also a currency exchange onsite, as well as an ATM and business center. Good location, too.
The one thing missing, that is usually available in large hotels, is the basic gift shop. You know, the small shop that sells bandaids, candy bars, batteries, souvenirs, sodas, postcards. That would be a nice convenience to add.
Overall the facility is a good quality and located well.
The room did not over look Reforma. The room faced the rear of the hotel...
Very friendly and helpful staff. Excellent restaurant buffet options. Great location. Really nice outdoor patio seating. 24 hour gym.
Room door to hallway had a noticeable gap under it. I could hear people in the hallway rather clearly, so I imagine they could also hear me. I was gone most of the day, and in the room alone on business so it didn't bother much. I imagine I would have felt very differently given other circumstances. Also, I'm not sure AC temp was just for show. The first night at 76*F felt almost the same as second night at 65*F
They charged me the two nights i stayed in advanced. The restaurant they recomended me wasn't good. Te painting of the lavatory and bathtub wasn't in good conditions
Service very slow,room and bathroom not clean
Excellent location on the main avenue. Refreshing pool on the 19th floor.
Staff was adding tips on our bill after we signed it.
Staff is really friendly, courteous and care for your needs.
Internet service is a bit poor in some areas of the hotel.
Extremly good service, nice & competent people at the desk, restaurant & room-service. Comfortable bed. We'll go back longer to enjoy the live music! Good location.
Bathroom & shower need up dating.
The Sheraton is a premier hotel in the heart of Mexico City, nestled in Maria Isabel. Rooms feature complimentary bottled water, a coffee maker, work area, and the addition of bath amenities. In addition, there are pet-friendly guest rooms making a trip with the dog simple. With beautiful views of Mexican City, it is easy to relax in comfort at The Sheraton Maria Isabel.
A business center is offered with computers, a printer and an on-site fax service for use day and night. A fitness center is available and features a selection of strength training equipment, elliptical machines, and treadmills. There are several on site amenities to make every visitor's stay simple including a pool, and complimentary breakfast.
While staying, guests can enjoy the convenience of the Manhattan Deli Restaurant offering plenty of healthy on the go options including breakfast foods and lunch options such as pizza and sushi. Relax in a casual atmosphere at Ristorante Amici for traditional pasta dishes and end the evening at the Jorongo Bar for handcrafted cocktails, margaritas, and live music.
Guests are urged to explore Mexico City for a unique array of restaurants, boutique shopping, and plenty of historical attractions. Take a double-decker tour of the area then afterward, visit the Frida Kahlo Museum and Museo Soumaya for works that display the history of Mexico alongside traditional works by Dali and many others. Indulge in traditional Churros at El Moro or grab a coffee at Sanborns and end the evening in comfort at The Sheraton Hotel.
based on 1,040 reviews
Value for money
Policies vary by room type and provider.
Sheraton Mexico City Maria Isabel Hotel is located at Paseo de la Reforma 325 in Cuauhtémoc, 1.6 km from the center of Mexico City. El Ángel de la Independencia is the closest landmark to Sheraton Mexico City Maria Isabel Hotel.
Check-in time is 15:00 and check-out time is 12:00 at Sheraton Mexico City Maria Isabel Hotel.
No, Sheraton Mexico City Maria Isabel Hotel does not offer free Wi-Fi.
No, Sheraton Mexico City Maria Isabel Hotel does not offer free parking.
No, Sheraton Mexico City Maria Isabel Hotel does not offer free airport shuttle service.
Sheraton Mexico City Maria Isabel Hotel is 10 km from Mexico City Benito Juarez. Sheraton Mexico City Maria Isabel Hotel is 43 km from Mexico City Toluca Intl.
Yes, Sheraton Mexico City Maria Isabel Hotel is a pet-friendly hotel.
Yes, Sheraton Mexico City Maria Isabel Hotel has a pool onsite.