Nairobi Serena Hotel

Nairobi Serena Hotel

Kenyatta Avenue, Po Box 46302, Nairobi, Kenya
+254 202 822 000

rate per night


based on 93 reviews

Nairobi Serena Hotel
Sun 28.11
Mon 29.11
ProviderNightly total₪476

About Nairobi Serena Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi and Parking for free

Nairobi Serena Hotel is situated in Nairobi and is within a short walk of nearby landmarks, such as Kenya Institute of Management-Nairobi, NSSF City Center and Nairobi NV Park. It provides a spa and wellness centre, as well as an outdoor pool, free Wi-Fi and a Jacuzzi.

A variety of personalised services are available for guests of Nairobi Serena Hotel, such as 24-hour room service, valet parking and an express check-in and check-out feature. A gym can be readily accessed by those wishing to keep active while travelling. Those staying at the property also have access to a sauna and a hair salon.

All the contemporary rooms at the hotel provide a mini bar, plus all the essentials for an enjoyable stay.

The hotel features both restaurant and bar where guests are able to unwind of an evening with a meal and a drink. A selection of eating options can also be found in the surrounding area.

Nairobi Serena Hotel is around a 20-minute drive from Jomo Kenyatta International Airport and provides an airport shuttle service. Nairobi Railway Station is within a 30-minute walk.

Photos of Nairobi Serena Hotel

Rooms available at Nairobi Serena Hotel

Sun 28.11
Mon 29.11
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Luxury Rooms(₪903)
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Deluxe Rooms(₪476 - ₪2,633)
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Amenities at Nairobi Serena Hotel

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee shop
  • Free parking


  • Garden view
  • Landmark view
  • Newspapers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Bridal suite
  • Telephone
  • Tile/marble floor
  • Carpeted
  • City view
  • VIP room facilities

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Ticket service
  • Safety deposit box
  • Bottle of water

Health and safety

  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Staff follow all safety protocols as directed by local authorities
  • First-aid kit
  • Safe


  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Dining area


  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Steam room
  • Spa and wellness center
  • Massage
  • Sauna


  • Hairdryer
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Increased accessibility
  • Elevator
  • Upper floors accessible by elevator


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Drying rack for clothing

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)
  • Private parking


  • Extra-long beds (> 2 meters)
  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Playground


  • Garden
  • Terrace/Patio
  • Balcony

Things to do

  • Gift shop
  • Shops (on site)
  • Beauty salon

Media and entertainment

  • Flat-screen TV
  • TV


  • Fax/photocopying
  • Desk


  • Fitness center

Reviews of Nairobi Serena Hotel

GreatBased on 93 verified guest reviews

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7.7 Good
Pros:It is an old hotel built in the seventies but it is kept in a very good condition. Being a local brand, this hotel is preferred by politicians and used for governmental events. The reception and ballrooms are always filled with politicians, ministers, ambassadors, etc.. There are several restaurants, bars, meeting rooms in the hotel which will provide you with a variety of places to eat, have a drink and chill-out. Being a favorite place for governmental events so the level of security is high which is an important aspect in Nairobi. Rooms: 7/10 spacious, well furnished, comfortable beds, OK amenities Location: 8/10 it is hard to recognize or hail a taxi so your best option is Uber Internet: free & stable Breakfast: 8/10 wide variety and delicious cheese platter Service: 8/10 friendly and professional staff Value: 7/10 hotels are generally overpriced in Nairobi but Serena is on the expensive side P.S On Fridays they have a sea food all-you-can-eat buffet… don’t miss it
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Kenyatta Avenue, Po Box 46302, Nairobi

What's nearby

  • Central Park323 m
  • Teleposta Towers0.5 km
  • Kenyatta Mausoleum0.6 km
  • City Market0.7 km
  • Jeevanjee Gardens0.8 km
  • Kenyatta International Conference Centre1 km
  • Kenya National Theatre1 km
  • Times Tower1.1 km
  • Kenya Railway Museum1.1 km
  • National Archives1.3 km
  • Nairobi National Museum1.5 km
  • Arboretum1.9 km



Check in anytime after 12:00, check out anytime before 11:00


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Nairobi Serena Hotel

  • Nairobi Serena Hotel is located at Kenyatta Avenue, Po Box 46302, 1 km from the center of Nairobi. Central Park is the closest landmark to Nairobi Serena Hotel.

  • Check-in time is 12:00 and check-out time is 11:00 at Nairobi Serena Hotel.

  • Yes, Nairobi Serena Hotel offers free Wi-Fi.

  • Yes, Nairobi Serena Hotel offers free parking.

  • No, Nairobi Serena Hotel does not offer free airport shuttle service.

  • Nairobi Serena Hotel is 3.8 km from Nairobi Wilson. Nairobi Serena Hotel is 13.2 km from Nairobi Jomo Kenyatta Intl.

  • Yes, Nairobi Serena Hotel has a pool onsite.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

1.0 km

Location rating


Nearest Airport

Nairobi Jomo Kenyatta Intl

Distance to airport

13.2 km