|"So friendly and helpful"||(in 8 reviews)|
|"The staff is amazing, everyone"||(in 57 reviews)|
|"My room was exceptionally clean"||(in 14 reviews)|
|"The hotel needs an upgrade."||(in 1 review)|
|"booked for a double bed but got twin beds which were very uncomfortable."||(in 1 review)|
|"Very tired hotel"||(in 16 reviews)|
Always a pleasure stopping by at Sarova Panfric
Friendly staff, breakfast was good, clean environment.
Some rooms need an update
Amazing staff - value for money.
The staff are extremely well trained I don't know why this hotel is not starred as luxury. I enjoyed all bits of conversations with the people who worked at Sarova Panafric. It sits in a quiet neighbourhood right next to Uhuru Park a 250 KSH (Uber) taxi ride away from Westlands, and within 10 mins' stroll (only during the day though) to Central Business District which has supermarkets for any daily needs. The complimentary breakfast is hearty. The hotel provided for me a quiet getaway from the busy daily life, while offering all conveniences at hand. Value for money.
There is nothing I found to be lacking from this hotel. The parent hotel Sarova Stanley has a great authentic decor from the old colonial times, but it can be visited from Panafric.
Overall appearance nice but not up to expectations
Most staff friendly and professionally
Rooms were not clean , especially the bathrooms sheets not changed while there and water boiler went out had to take a shower in cold water and staff seemed not to care and did not offer a sincere apology or explanation and hotel was booked so no other acccomadations available. Restaurant food not the best, menu the same all week Service was poor nor friendly and took at least an hour or more to get food and anything else asked for we had to wait for and received usually when we no longer desired them. My son ordered ribs and it was very fatty and we complained but all they was stated was the cook would be notified. Ordered hamburger plain when receiver after an hour of waiting it was brought with everything on it . Took back and waited over40 min we cancelled it and manager said it was almost done to please take it , inspire of us telling her we no longer wanted it and tired of waiting .
Polite and well meaning, but intrusive
Veranda and clean facilities Polite folks
Staff checking up on me, calling and knocking and even coming in room Suggesting I should not have a guest
The food was superb
Sarova Panafric offers a contemporary setting when in Nairobi. It also features an outdoor pool and a fitness centre.
There are a range of amenities available to those staying at Panafric, including body treatments, an express check-in and check-out feature and 24-hour room service. It also offers child-minding services, a currency exchange and a reception that is available around the clock.
The rooms at Sarova offer bottled water, a private bathroom and a mini bar. They each have wireless internet access, tea and coffee making facilities and a seating area.
Sarova Panafric offers an on-site bar, where guests are invited to enjoy a drink either indoors or on the outdoor terrace. There is also the added convenience of an in-house restaurant.
Sarova Panafric is within walking distance of National Museums of Kenya-Nairobi Gallery, Kenya Institute of Management-Nairobi and Nairobi NV Park. For guests wishing to eat out, the hotel is not far from a variety of local cafés and restaurants.
based on 182 reviews
Policies vary by room type and provider.
Sarova Panafric is located at Kenyatta Ave, 1.3 km from the center of Nairobi. Central Park is the closest landmark to Sarova Panafric.
Check-in time is 14:00 and check-out time is 11:00 at Sarova Panafric.
Yes, Sarova Panafric offers free Wi-Fi.
Yes, Sarova Panafric offers free parking.
No, Sarova Panafric does not offer free airport shuttle service.
Sarova Panafric is 3.6 km from Nairobi Wilson. Sarova Panafric is 13.5 km from Nairobi Jomo Kenyatta Intl.
No, pets are not allowed at Sarova Panafric.
Yes, Sarova Panafric has a pool onsite.