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— NBO
7 Dec — 14 Dec1
Round-trip
1 adult
Economy
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Wed 07.12
Wed 14.12
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Good to know
Low season | December |
|---|---|
High season | August |
Cheapest flight | ₪1,018 |
Good deal round-trip | ₪2,552 |
Good deal one-way | ₪1,502 |
Best time to beat the crowds with an average 2% drop in price.
Most popular time to fly with an average 12% increase in price.
Flight from Tel Aviv Ben Gurion Intl to Nairobi Jomo Kenyatta Intl
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When to book flights to Jomo Kenyatta Intl
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Top tips for finding cheap flights to Jomo Kenyatta Airport, Nairobi
- Looking for cheap airfare to Jomo Kenyatta Airport, Nairobi? 25% of our users found tickets to Jomo Kenyatta Airport, Nairobi for the following prices or less: From Tel Aviv ₪1,502 one-way - ₪2,027 round-trip
- Book at least 6 weeks before departure in order to get a below-average price.
- High season is considered to be July, August and September. The cheapest month to fly from Israel is December.
- Enter your preferred departure airport and travel dates into the search form above to unlock the latest Jomo Kenyatta Airport, Nairobi flight deals.
FAQs - booking Jomo Kenyatta Airport, Nairobi flights
Top 5 airlines flying to Nairobi Jomo Kenyatta Intl
Scores according to KAYAK customer reviews8.2
EmiratesOverall score based on 16315 reviews
8.2Boarding
8.2Comfort
8.4Crew
8.5Entertainment
8.0Food
Really poor leg room and uncomfortable seats
The Check In process at Hyderabad airport is “REALLY BAD AND SLOW”. I joined the line and get my turn to check in after 1 hour 40minutes. This makes several passengers nervous about their flight to board.
Good and clean with great service
Great
Very comfortable seats, good food, everything went smoothly. One of the best airlines
Best fligh
Qantas and Emirates flights were awesome, the timing of dimming lights to encourage sleep was great and the food service and timings were perfect. bathrooms were clean and enough legroom in economy
seats in business class not confortable although staff are very cooprative and friendly with passengers .
Seat is not as wide as it was before corona . Some of screen to are not functioning . Request variety food rather than many type of alcohols .
The crew was doing the job, was helpful. But felt it was a bit more curt and rough on edges. May be it’s the communication.
Pros: "Ok"
Cons: "Ok"
Pros: "Good food and excellent service"
Cons: "Noisy plane made the entertainment inaudible"
Cons: "For economy, maybe more variety on meals ?"
Pros: "The crew was amazing"
Cons: "Nothing, absolutely loved it"
Pros: "Yes!"
Cons: "It was ok"
Pros: "Good check-in experience."
Cons: "Entertainment Systems are old, low-resolution and difficult to view & operate compared to, say, A380 aircraft. Some did not work. Seats were cramped. One recliner was broken. Cabin crew smiled less. African legs should not have lower quality of equipment and service than other legs."
Pros: "Overall good experience, could have been better if we had got seats of our choice."
Cons: "If we could have got seats of our choice."
Cons: "Kids food. Chairs weren't comfortable until I reclined it back. Felt like I was bending forward when in the upright position."
Cons: "Having Christian music to listen to on the flight as an option"
Pros: "The comfort, crew and entertainment."
Cons: "The boarding."
Pros: "The seats were very comfortable, good entertainment"
Cons: "Poor gluten free options"
Pros: "Full plane. Boarding could have been easier with two entry points into the plane"
Cons: "Plane was late leaving but made up time."
Pros: "Cabin crew services"
Cons: "Food could have better"
Cons: "Boarding system. Final call on gate and it's to get to 2 more areas."
Pros: "good"
Cons: "better boarding system required"
Pros: "The service, food , amenities were all A +++"
Pros: "I liked the Inflight entertainment and the crew were hospitable and courteous"
Cons: "Water leaking into 52 and 53. Wet socks"
Pros: "What I like is the food served, the entertainment, and the toilet."
Cons: "What I didn’t like is some of the stewardess attitude wasn’t really good, they have the grumpy face throughout. My seat, was unable to push back, the button was gone."
Pros: "Excellent trip"
Cons: "Despite me telling the crew a number of times that he temperature was FAR too low, no change was made. Now I am not a first time flyer and I know flights can get cold. I had a sweatshirt, socks, shoes, two blankets wrapped and it was still cold to the point that I put the blanket over my head. When I looked around the flight almost every single person was completely wrapped in blankets and had hoods, sarees, and scarves wrapped around their heads. I had my 1 year old infant who already had a head cold that I feel was worsened by the cold dry air. I spent my first few days in Kolkata pretty sick. I know the cold air doesn’t cause the illness but it certainly worsened any stuffy nose I had into a full blown cold and chest congestion. I was VERY upset by the discomfort on this flight especially after having a wonderful flight with Emirates from New York to Dubai. I really felt like the crew did not care despite clear discomfort the passengers were feeling. It was incredible how visible the discomfort was yet nothing was done to fix the temperature. The freezing cold air kept blowing right on everyone theoughout the flight."
Cons: "40 minute bus ride after landing. Why are they landing airplanes so far away from the terminal? They own the whole terminal!"
Cons: "Screens (for in-flight entertainment) kept freezing, not as much legroom as previous flights (BKK-DXB, DXB-SIN, NBO-DXB) on Emirates"
Pros: "Nothing to like"
Cons: "The Emirates and the crew they are rude not a good plane to travel with they charge me $700 more rude service I hate the service I made a big mistake taking that plane"
Pros: "Everything was well organized.."
Pros: "Entertainment and drinks."
Cons: "My suitcase wasn't delayed by a day, despite having a 16 hour lay over and came damaged! Noone from emirates is responding to my emails!"
Pros: "Friendly staff and on time schedule"
Cons: "Tight leg room"
Pros: "The service we received from crew was excellent"
Cons: "Actually we enjoyed everything about emirates"
Pros: "Loved to watch a movie and get wonderful service"
Cons: "Can't think of anything"
Pros: "We landed ahead of time"
Cons: "Less legroom than A380 which became slightly claustrophobic at times. Meal choice limited they ran out of one choice fairly early in the service"
Pros: "Comfortable seats, awesome entertainment and food!"
Cons: "Only 7kg for a carry on bag is pretty tight."
Pros: "Great entertainment system. Lots of leg room best airline"
Cons: "Late departure but made up time in flight"
Cons: "Calling to board.first class. Business. Rewards.. not calling the old people to board first.... my mom is 84 years old by the time she got to her seat row 45 she was exhausted... then we turned the light on she needed water for her medicine... we had to wait 45 minutes because the crew was to busy socializing"
Pros: "The food was better than others and beverages were served often. In flight entertainment options were impressive."
Cons: "There was so little leg room that my knees touched the seat in front of me. Everyone in the row had to get out for the window person to use the bathroom."
Pros: "Efficient, clean, friendly"
Cons: "None comes to mind"
Pros: "Service, food and entertainment"
Pros: "Very professional and very good in customer care"
Pros: "Hospitable staff ,friendly and humble. Wifi availability .Great on board atmosphere and spacious and comfortable seats. Entertainment was the Bob. Ambience was classic. I loved your choice of wine."
Cons: "Nothing really"
Pros: "Cosmetics kit is of high quality. Airport pick up and drop off."
Cons: "Seats are not wide enough and uncomfortable for business class. Not many food options. TV remote is not intuitive. When seat is turned into bed, it is not 100% flat, and has some elevation. Cannot comfortably speak with co-passenger due to privacy board that doesn't come down fully. TV positioning is not ergonomical and co-passenger's TV screen is too bright when trying to sleep."
Pros: "Flight attendants were patient and kind despite tension between passengers due to lack of overhead space."
Cons: "Very rough flight and every set of earphones were defective."
Pros: "nothing"
Cons: "nothing"
Pros: "They were helpful"
Cons: "The entertainment services on the plane"
Cons: "The transfer in Istambul was very tight on the way back I literally had to run to get to the flight"
Pros: "Crew was good but could be better...timeing was very good."
Cons: "Food, entertainment"
Pros: "The Turkish Airline crew are treat you as guests not as customers."
Pros: "On time ,good food ,good price"
Pros: "Movies"
Cons: "Nothing! It’s no comfortable at all!"
Pros: "Food, service OK"
Cons: "Old plane, no TV, seats not comfortable."
Pros: "Boarding couldn’t be easier. The crew is very attentive and nice!"
Pros: "Unlimited booze. Tons of movies. Classy airline"
Cons: "customer service needs upgrading"
Pros: "On time."
Pros: "nothing"
Cons: "flight sells man were horrible. they were not helpful nor caring, and didnt help me with my problem."
Pros: "Movie choices and food excellent. Great flight staff"
Cons: "Movie controls not too responsive"
Pros: "The flight went well with no complaints."
Cons: "With Airlines in the US charging for almost everything except the air you breath while on their plane I hate to complain about the meal Turkish provided free but a couple of the items on the tray could have been better."
Pros: "Great service"
Cons: "No room"
Cons: "Customer service"
Pros: "Will never use kayak again"
Pros: "great entertainment, pretty comfortable, good service"
Cons: "a little bit of a delay"
Pros: "Superb entertainment system"
Cons: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."
Cons: "Service was terrible, crew was rude. Flight was delayed 2 hours leaving Tel Aviv and my luggage was not here when we arrived. They let us wait two hours for luggage before telling us it wasn't going to make it in. Frustrated and disappointed! Ground security in Turkey was rude and took my sons skate board which we had flown to Israel with and back to turkey, then they told us it couldn't come with us to miami although we flew Turkish both directions with no problem. In the end gate staff went and rescued his skate board from security as he got to the flight crying his little eyes out. Communication was terrible and staff was rude!"
Pros: "Entertainment and food was good."
Cons: "Flying to Tel Aviv (I missed my chance to review), my tray table was broken and the USB wouldn't charge on any of the televisions."
Pros: "I have been travelling on the Turkish airline since years and it is definitely the best"
Pros: "Excellent customer service"
Pros: "Very nice crew"
Pros: "הכל"
Cons: "שום דבר"
Pros: "Turkish Airlines has an excellent entertainment system"
Cons: "They used to have more legroom"
Pros: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
Cons: "See literally everything above"
Pros: "Timeliness Cleanliness Orderly boarding Courteous crew On board meal edible - even tasty"
Cons: "Seats a bit narrow"
Pros: "The service was good"
Cons: "Didn't like the airplane. Bit old. Too long till boarding."
Pros: "good job rushing us to the correct gate"
Cons: "late"
Pros: "friendly crew and superior service"
Pros: "The food is amazing, the crew is very attentive"
Cons: "The seats can use work. Very uncomfortable"
Pros: "Delicious meals, friendly crew, good selection of entertainment."
Pros: "Once on the plane everything was fine."
Cons: "My first flight was changed. Only one email was send about that change. It got lost in some other emails so I didn't see it. But I did not receive any other update or reminder. So I had figure out how to change all of my flights from there to Kansas in the States. All with bad internet service and unhelpful costomer service. And having to deal with two unexpected long layovers. All that to say, sending periodic emails is important especially if the flight had been changed."
Pros: "Smooth flight"
Cons: "N/a"
Cons: "flight canceled , i flew diff, airlines"
Pros: "excellent"
Pros: "Small plane..no comfort"
Pros: "Great entertainment and food."
Cons: "Boarding was very long."
Pros: "Good service"
Cons: "They need better movies and music"
Pros: "Pleasant crew, great quality service, good food."
Cons: "Comfort was not the greatest. Felt smaller than other airlines but trip was 11 hours long so it wasn't comfortable."
Pros: "Food and entertainment are great"
Cons: "The airplane is not as good as you would expect from the best airline in europe"
Pros: "Service Good Clean On time"
Cons: "Price is high"
Pros: "It was a quick 2-hour flight with a delicious meal."
Cons: "I sat in the only seat that didn't have a working personal entertainment system."
Pros: "Crew was very nice"
Pros: "everything was good and don rhith"
Pros: "Everything was perfect during the flight."
Pros: "Spaced seats, kind crew"
Pros: "Movies crew"
Cons: "All was good"
Very little food and drink The flight attendant's response is far away
Bad service from the outside office that I couldn’t reach to resolve the schedule issue. They never reply email or calls for days. But they finally resolve at the day we fly home inside the airport.
The Management Online Staff Services
Missed connection due to a 1,5 hours delay of first flight, resulting in a 24 hours delay at destination. Poor assistance at the airport. Long wait, with not even internet connection. Awful experience.
For a Business Class this was the worst I have ever flown.
Cons: "It could have been better if I had taken the flight, and not cancelled it 2 days ago"
Pros: "Good"
Cons: "Goood"
Pros: "Being direct flight"
Cons: "Food, seats"
Pros: "Everything"
Cons: "Nothing"
Pros: "The crew team was amazing and the sits were comfortable, landing matters a lot to me and it was perfectly done."
Pros: "The flights were very good, friendly and professional. Planes were clean and seems to be well maintained for the passengers"
Cons: "Only issue I had was a 5 hour layover in Cairo, not long enough to explore so just sitting in the airport, and there is no wifi available in the airport, even at Starbucks nothing. Apparently an airport rule, but it sucks with a long layover."
Cons: "Didn’t know I had to put into my reservation that I’m a vegetarian. Therefore there was no food for me on my flight."
Pros: "Great flying experience"
Pros: "Good crew"
Cons: "Entertainment Luggage claim Food"
Pros: "Perfect"
Cons: "Perfect"
Cons: "The plane was really old, no personal entertainment system for a 5 and a half hour flight is unacceptable. Seats very uncomfortable"
Cons: "4 bags, agent charged me $100 for 12 # excess wt will no not allow me to repack to the lighter “other 3 bags 18 pounds light, total. I think a refund is in order."
Pros: "Fast and efficient."
Pros: "Nothing"
Cons: "Everything"
Cons: "TV screens were blurry and not working."
Cons: "I couldn't get my boarding passes online or at the airport kiosk after already checking in online before getting to the airport. I had to wait over an hour in line at the checkin desk just to get my boarding passes. The boarding process in Cairo was even more chaotic with unnecessary multiple disorganized checkpoints and line ups."
Pros: "Simplicity"
Cons: "Long waiting time"
Pros: "Good meals, and plenty of beverages."
Cons: "The aeroplanes and Cairo airport are a bit outdated, compared to other airlines"
Pros: "Good meals, and plenty of beverages."
Pros: "No problems getting here, we’ll organised and friendly staff"
Pros: "Comfortable flight, good food"
Cons: "Delays in boarding, unorganized, some grumpy staff"
Pros: "Cheap flight. Boarding was quick and thats about the only thing good."
Cons: "No Wifi, no alcohol, and food was terrible."
Cons: "The flight crew didn’t provide any kind of leadership when the passengers were causing a delay. Then we landed 20 minuets later than schedule, but the pilot failed to recognize the delay, he announced the schedule arrival time rather than the actual time. Then the freaking airport is so bad, that I decided not to come back here anymore. The luggage were delayed for an hour and half and we asked the supervisor he said that’s usually what happened, and we have to wait, he didn’t even care to provide any explanation for why all this unnecessary delay."
Pros: "See above"
Cons: "Baggage was not logged into the flight, although it was checked in 2 hours before flight...!!!"
Pros: "Flight wasn't packed. Reasonable room for carryons. Seat next to me was open, though most seats were full."
Cons: "There was a late gate change in Cairo, which was not communicated to the new gate personnel. They were not ready to receive, there was no female screener which required a delay for the ladies to enter the gate area, and the plane was late leaving. Not a crisis, but was entirely avoidable. Also, I suggest avoiding long layovers in the Cairo airport. There are few chairs outside the eating areas."
Pros: "The cabin service was excellent and attentive"
Cons: "Nothing"
Cons: "For this trip, there were no individual screens. All customers had to watch the same movies for a 5 hour trip."
Pros: "Great service & reasonable accommodation throughout the flight"
Cons: "Trash on the floor but that's on every flight"
Pros: "Awesome"
Cons: "Nothing"
Pros: "The staff provide an excellent service on board. They are constantly available to assist and provide. I will travel with them again and again."
Pros: "Check in online was easy. Check in in airport was nice and easy. Crew was friendly."
Cons: "Delay of the flight around 30 minutes. Entairtainment was poor."
Pros: "Comfortable trip"
Cons: "Hot food not great"
Pros: "Everything"
Pros: "Boarding and take off are on time. Landing was super."
Cons: "Not applicable."
Pros: "The crew and ground service is excellent."
Cons: "Bad seats, poor selection of drinks, mediocre food."
Pros: "The flight staff was SO helpful, and helped me beyond what I expected. The flight was very comfortable from start to finish."
Cons: "Having more movie options would have been good."
Pros: "Pilots are very cleaver and professional in taking off, landing and flying. Crew are very warm and caring Both China & Cairo Airports's operation was very fast and good."
Cons: "For more than 10 hours' flying, would expect far better plane with newer seats and more toilets !! same like they fly between Cairo and London and Dubai (777 etc ..) Also the fish was not tasty at all"
Cons: "One major safety concern, was that the take off safety briefing was still playing as we took off. On the flight back from Cairo the safety briefing first played in Arabic and then English. The English briefing only started once we were already in the air. If there had been an accident on takeoff, someone flying for the first time wouldn't know what to do or how to get out."
Pros: "It got me from point A to point B so it met the minimum requirements."
Cons: "Was late getting loaded and off the ground. The shuttle to/from airport & Abu Simbel was not identified in any way."
Cons: "i need a refund. our flight back to NYC from dubai was rescheduled with significant delays such that it would affect our jobs. We decided to book a return flight via qatar and we need a refund for this booking"
Pros: "Overall the flight was good. The boarding process became a bit hectic in Joburg and arriving in Cairo was a mess too. Our baggage took too long to arrive on the belt and people were still waiting for their luggage after I had gotten mine. No one from EgyptAir told us anything which confused us even more. Next time have more organization and communication with passengers."
Cons: "It was cancelled. Spent 6 extra travel hours. Spent 3 days trying to rebook (ultimately successful)"
Pros: "Seat screens and direct flight"
Cons: "The bathrooms were so dirty and were not cleaned during a 12 hour flight."
Cons: "Capin temperature when we was in cairo airport and chairs."
Entertainment was ok. Leg room very poor. Was not able to open full tray for food. Very uncomfortable sitting area. Will not travel again
Gate agent Mr Ravi Krishna is a racist , arrogant & unfriendly airline employee I have ever encountered . I was told to “ get back to the line and wait 5 minutes “ without any explanation and to be Humiliated in front of my wife , kid and other passengers is a BIG NO . He didn’t stop there . He talked to his co-worker while laughing and looking at me. This is absolutely unacceptable !Due to this, I confronted him and got his name and wrote this complaint / concern. Hopefully, no one will ever encounter this.
Faster
The best opportunity you will clear us immigration at Abu Dhabi
I had a senior citizen travelling with me in business class while I was travelling in Economy. The return trip from Chicago was okay. However, the ground crew need proper training and need to ensure proper handling of passengers who have special needs. There were two people who needed wheel chair access including my mom. While they got a wheel chair for a person whose travels ended in Abu Dhabi, they did not accomodate for my mom who needed wheel chair access as well. They wanted her to walk instead. They made a big deal in providing wheel chair access to her and only provided the wheel chair once we strongly complained about it. This was also an issue as the plane was not connected via a jetway and was connected with stair cases. They were informed previously that my mom needed wheel chair access through out her trip. It was just a general lack of planning on Etihad's part. The flight was delayed due to technical issues as well and we left 30 minutes late. In addition, my mom was requested the Asian Meal and she was informed that the Asian Meal was not requested in business class. This was deplorable as she was unable to eat much on the flight from Abu Dhabi to Chicago. All in all, the business class experience was not great and would consider other airlines who could do a better job in handling special requests. The departure flight from Chicago was a different experience and the crew on the oubound flight from Chicago was extremely helpful and provided food choices that my mom enjoyed. That was thee epectation from Etihad on our return. However, the ground crew and the in-flight crew were more mediocre in providing the service. My mom did not sleep well on the flight as well and did not have much appreciation for the in-flight entertainment. For a business class expereince, the expectations were higher. However, the experience turned out to be more mediocre.
Everything about etihad... Loved it... Very professional 🌹
Pros: "Every thing. Was good"
Cons: "The seat’s"
Pros: "Yes seats were comfortable"
Cons: "Food needs to be better"
Pros: "Could not fault anything... great boarding. Service, food and flightsnothing...."
Cons: "Nothing..... the staff could not be more helpful if they tried"
Pros: "I found the crews and their services good. Food served was tasty and healthy."
Cons: "The seat layout wasnt good. In a Boeing 777-300ER generaly the seat layout is 3-3-3 in a row, where as in etihad aircraft it was 3-4-3 in the economy. Th seat was very congested for a long haul flight."
Pros: "The crew took care of their passengers' needs throughout the flight with plenty of food and drinks."
Cons: "My headphones or speaker did not work on my TV so I was unable to watch any movies. It was difficult to sleep as I was woken up to see if I wanted food or drink"
Pros: "Prompt departures and arrivals"
Cons: "Lack of leg space and the food"
Cons: "Too much waiting in queues... Minimum of 2 hours of waiting, Too few counters."
Pros: "Nothing!"
Cons: "Everything was bullshit!"
Pros: "The flight attendants."
Cons: "There was a medical emergency on board, so bathrooms did not get the necessary attention. Had to ask for toilet paper for two different bathrooms. Transferring to this flight as a NIGHTMARE. The boarding gate was a long way from the arrival gate. Went through an endless maze. Went through two security check points. At both check points I was sent for pat down. At the first there were five other women who were waiting for pat down. All white women. Discrimination???? At the second security, I had not even passed through the detector and the officer was waving me to get a pat down. At that point I started laughing. Next automated preclearance for immigration, then had to wait in line to talk to immigration officer. It is a miracle that I made it to the flight on time. Passport and boarding pass checked minimum of 6 times in this process. On arrival in Los Angeles, there was a bus ride to the terminal for luggage pick up. My husband was at the terminal I normally come to, I had no way to contact him (Indian sim), no change for pay phone. A fellow passenger was merciful and let me use her phone send husband messages and eventually we met up. I would not use Eithad for India to USA for this reason only. The security and immigration preclearance sucks."
Pros: "Great cabin staff"
Cons: "Uncomfortable. Entertainment was unwatchable. In physical pain from poor seating."
Pros: "Etihad showed some kind of discrimination non-muslims wheel chair passengers. My luggage is not taken good care of as they tear my zipper. The crew of are okay but never take good care of seniors with some physical disabilities to check and see whether they need water to drink on long distance flights as many airlines do. Muslim wheel chair passengers were given preferential treatment as I am always last one to be picked up and my luggage came at the end after waiting for one hour."
Pros: "inflight service, F&B, new planes, checkin, connections"
Cons: "no jet away at deplane. Stairs are clumsy"
Pros: "The crew were outstanding."
Cons: "They only had two choices of food: either vegetarian or chicken. The number of dishes were small as well. The “salad” was horrible."
Pros: "SeatsPrompt service"
Pros: "Was not rendered the service inspite of being charged"
Cons: "Custormer services"
Pros: "This airline is the worst airline ever"
Cons: "My complain is more for the ticketing and not the entire flight. Never got a chance to fly with as I missed my flight. The ticketing guys did not help or seem to be interested in helping me find anoyher flight. All as I was concerned my missing of the flight was taken as a gain for the to make more profit with this situation. The people I called to talk to were so rude and sometime even hang up the phone on me.. They ended up cancel my return flight too even though it’s suppose to be 1 month from now. They did not care if anything went okay with me, they kicked me out of their space. I ended up spending $2000 to book another flight. For this reason I hate this airline and I would never ever recommend it to anybody which I know they wouldn’t care because they will still make money but im gonna warn everybody I know to stay away from this airline"
Pros: "Upgrade"
Pros: "Cheapest fair"
Cons: "We have cancelled the trip on some personal problems online on kiwi.com, called twice also but till date no action is taken. Neither we got refund nor tickets got cancelled, eventhough we have cancelled tickets 3 days prior to start of our trip"
Pros: "This time the service was ok"
Cons: "Food was mediocre,and while boarding the buisness class and economy lines are chaotic, looks like no one is in charge!"
Pros: "All the crew was grate very kind they help every one on the plain"
Cons: "the food was not to good i do not like it you need batter kinds"
Cons: "Aircraft"
Pros: "Efficient and friendly crew, on time"
Cons: "Boarding announcements can be improved so that it's clear which group of passengers can board. Seats are too narrow even for average sized individuals."
Pros: "No delay, arrived on time."
Cons: "Old aircraft, the bath room needed to be updated."
Pros: "Seats were comfortable with leg space."
Cons: "Entertainment with regards to Holywood and regional movies should be upgraded."
Pros: "the Kul-Auh was fine on the A330, food average."
Cons: "Refreshment service was minimal"
Pros: "nothing"
Cons: "very cramped in economy compared to other carriers from the region due to 3-4-3 on 777."
Cons: "They have restrictions more than any other flight about the size of the hand luggage- My parents were allowed to bring one hand luggage without any problems, but they were not allowed to take it back because it was "Big!" it did not put on weight or get fat! its a hand luggage that stays the same size! They blame it on the TSA and say it has to fit in and asked us to pay 325 $ to take the same bag that they brought things in."
Pros: "Overall"
Cons: "Impossible to contact on phone. When trying to change seats online but could not, I tried to contact on phone. Not possible at all. Finally had to do in airport when not many choices are not available"
Pros: "The food was great."
Cons: "Uncomfortable seats for too long a flight. Boarding took forever."
Pros: "Enjoyed my flight"
Cons: "All was good"
Pros: "The crew was helpful and the seats were comfortable"
Cons: "Wish there could be more options for the entertainment and given that it is 14 hour long flight, the meals could be given more frequently."
Pros: "Food and service"
Cons: "Seat"
Cons: "Nothing much of dislike"
Pros: "A380 is the definition of comfort. Comfortable seats."
Cons: "Airline should consider discounting the tickets in the last row as they are not recliners. Cramped for space."
Pros: "Hospitable crew... great service. Food quality not good"
Pros: "Beatfull girls"
Cons: "Food"
Pros: "I like the Islamic programs, nice food, nice pillow"
Pros: "the journey, staff and overall experience"
Cons: "there was short delays"
Cons: "Layovers"
Pros: "Great staff"
Pros: "Staff was accommodating and friendly."
Cons: "Aircraft condition, smelly."
Pros: "The crew was great although clearly tired. They timed meals and darkness/light well given the time zone jumping and were consistently friendly despite drab conditions of such a long flight."
Pros: "Comfortable Seats in the A380! The entertainment system is very modern with large screens and good selection."
Cons: "The USB ports did not work charging phones."
Pros: "Comfort on plane was good"
Cons: "Nothing"
Pros: "i could not contact momodo not in e-mail, telephone or chat momodo was real bad with solving problems and i will not recommend you with any way"
Pros: "When we were unable to travel due to Corona Virus restrictions, Ethiopian gave us a full refund even though we had a non-refundable ticket, and they were lovely about it when they did it. A+, hope I'll get a chance to actually fly with them soon."
Cons: "It was exce"
Cons: "The cabin attendants attitude need to be warmer and friendly. The food was not good."
Pros: "Asked for water that I never received. Wasn’t allowed to bathroom although still 20 min until landing and other people still got up"
Pros: "Large space"
Cons: "Bording"
Pros: "Crew is friendly."
Cons: "The plane is old, tatty and dirty. There is no entertainment. The airport transfer is very very shoddy."
Cons: "There is no phone charging or entertainment. Also couldn't bring on carry-on sized bags with wheels and were forced to check them."
Pros: "Flight and crew"
Cons: "Food and inflight entertainment"
Cons: "Was nice best"
Cons: "Addis Airport is a NIGHTMARE!!! It took two hours to check in and the lines were insane. It was absolute chaos, people pushing and airport staff did little to manage it. We almost missed our flight because the lines and process was so disorganized. The plane ride - the plane was old. My seat was so old, the cushion was worn down to the point of feeling like a bucket seat. This was really bad..."
Pros: "The plane was spacious"
Cons: "-The flight entertainment wasn't working -There was a delay, but no one from the airline communicated; we were just waiting and the waiting area didn't have sits"
Pros: "I received flying miles for this flight, well actually I really tried to find something positive to say"
Cons: "spent 19+ hrs in the airport in Addis Abeba, when I was supposed to be transferred to a hotel, needless to say, the airport at night is not the best place a woman would like to spend her time."
Pros: "I liked the crew. They are kind."
Cons: "The boarding in Addis was an absolute nightmare. No one could figure out where to go and when. Mombasa and Nairobi flight boarding was mixed. I've never seen anything like this. There was not enough room in the boarding area so everyone was pushing and shoving. I can't recommend Ethiopian airways to anyone after this experience."
Pros: "Nothing. I was 2 hours early for the flight - it was over sold. They never apologized, they just told me "I didn't have a seat" like it was some how my fault... then sent me to the airport hotel and put me on the next days flight. I realize it wasn't the people at the desks fault and nobody was doing this TO me, but it was just stupid it happened at all. I don't get how they can just screw a whole day for a group of people and not even say "sorry.""
Cons: "They over sold the flight. Eight of us had tickets - I bought mine over a month ago - and they just sold too many seats or had too small of a plane or something. I've NEVER had this happen in 6 years of traveling continually. It's on my short list now of airlines that really just don't care."
Pros: "Was on time"
Cons: "old, uncomfortable plane with no entertainment system. miserable experience"
Pros: "Price"
Cons: "Checking in was poor. The booking didn't reflect in jhb or in two Aviv. Special meal was requested and not provided."
Cons: "we booked this flight because it was the shortest. However, we received an email a few days ago saying that the flight on the way back changed and the layover has increased from 2h to almost 7h! this is very upsetting since Im pregnant and the bring such a ling time at the Addis airport really ruined my flight experience"
Pros: "Nothing"
Cons: "They overbooked and pushed us to later flight, later flight boarded late, on run way 2 hours, plane maintenance issue so changed aircraft—supposed to arrive 1:30pm, arrived after 10pm, gate agent erased reservation adding frequent flyer number so my seat was given to someone else and I sat finally in last row by toilet instead of with my family—then no one can find record of my return flight and Ethiopian contact number impossible to reach. Truly awful experience. I have no idea if I will have seat on return flight."
Pros: "crew"
Cons: "we were seating 2 hours at the aircraft with no electricity an then they move us to another aircraft and totally we arrived Nairobi more than 3 hours delay"
Pros: "nothing"
Cons: "comfort of the seats. the made the flight early to 0730 am and still serving lunch at 0830 in the morning. All was bad"
Cons: "No kosher food eventhogh we asked for it"
Pros: "The pretty ladies"
Cons: "Lost luggage and horrible food"
Pros: "ET's on board crew is excellent. The food is great."
Cons: "Delay.....again."
Cons: "flight was 6 hours delayed"
Pros: "Served dinner"
Cons: "the seats however were quite tight and there was no electrical plug for charging."
Pros: "The staff assistance Kosher food was great"
Cons: "Overhead baggage compartment was taken over by cups and stuff"
Pros: "The crew where very pleasant & the service on the plane was good"
Cons: "A small plane and not enough leg space, you could not choose your on movie, didn’t have much choice of the meal that was served"
Pros: "The worst airline company I've ever used"
Cons: "Old plane Left 1 hr late No entertainment Adis is an old filthy airport"
Cons: "There was a deley of 3 and a half h"
Cons: "Airport in ADS was very basic. Was hard to find a descent toilet"
Cons: "Delayed without explanation or heads up"
Pros: "Nothing"
Cons: "Everything. I have written to customerrelations@ethiopianairlines.com"
Pros: "Excellent pre-boarding service to get aisle seats. Comfortable on time flights. Pleasant service."
Cons: "Bad service and follow through when luggage lost. Promised it would arrive that afternoon and given a tel number to call. Advised that I could not claim expenses for toiletries, basic necesssities. 1. Luggage did NOT arrive that afternoon 2. No reply to tel calls or got an automatic answering service. 3. No follow through to emails 4. Persistent phone calls at last elicited a response that luggage would arrive next morning - but unable to give a time 5. Luggage arrived late afternoon i.e. 2 full days later 6. I will put in a claim for toiletries, underwear, socks + taxi to get to shops"
Pros: "Good food and drinks"
Cons: "No entertainment"
Pros: "I liked the interaction of the cabin crew with the passengers. They were helpful and responsive."
Cons: "I was disappointed with the limited entertainment options on board. Also, the boarding was a bit hectic because of the congestion at the airport but I reckon that is not the fault of the airlines."
Pros: "aircraft was nice and well kept, and crew friendly."
Cons: "too many announcements on PA (information could have been summarized and delivered in the beginning, so that those who prefer to sleep can)."
Pros: "The flight left on time and arrived 20 minutes faster than scheduled. I usually order Kosher meal and enjoyed the food. Unfortunately the Kosher meal they started to serve recently is the WORST food I have had on board. Please avoid the KOSHER!"
Pros: "It was nice and cool just that the space between seats were small compared to the flight from lagos to Addis."
Cons: "Nothing."
Pros: "Ok"
Pros: "Flight was on time"
Pros: "The service onboard was excellent!"
Cons: "The food was almost edible, but i stil ate it because i was hungry. The fish was not even real, just some sort of fishmeal,"
Pros: ":)"
Pros: "The friendliness of the crew and their spirit of hospitality make this company stand our from others. Also the new aircrafts and the amenities on board are a big plus."
Pros: "Boarding was okay and crew were friendly"
Cons: "extremely old airplane, mediocre food, almost non-existent in-flight entertainment."
Pros: "flight left on time otherwise nothing noteworthy outstanding to mention"
Cons: "- poor food (as usual) - no inflight entertainment (as usual) - no priority boarding"
Pros: "TIME KEEPING"
Cons: "FOOD"
Pros: "Nothing"
Cons: "Played a kids movie... I don't even think there was a kid on the plane. Everything about this flight had me feeling i wouldn't want to fly on Ethiopian again. Bad experience. Same as the flight above. Terrible food."
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