Pros (+) The staff was awesome!
Cons (-) Not much for amenities
3 stars
Courtyard by Marriott Nashville Vanderbilt/West End
Photos of Courtyard by Marriott Nashville Vanderbilt/West End
Overview
Courtyard by Marriott Nashville Vanderbilt West End is located in Nashville and is within a short walk of nearby attractions, including West End Summit, RCA Studio B and Vanderbilt University College of Arts and Science. It also features an outdoor pool, an express check-in and check-out feature and a rooftop terrace.
The hotel has 223 rooms and has been recently refurbished. Attentive and professional staff are available 24 hours a day. A BBQ/picnic area, valet parking and an airport shuttle are also offered at the hotel.
The rooms feature a refrigerator and wireless internet access.
Courtyard by Marriott Nashville Vanderbilt West End has an on-site restaurant, convenient for those wishing to dine in. Alternatively, there are plenty of other eating options in close proximity.
Courtyard by Marriott Nashville Vanderbilt West End is a convenient place to explore nearby Gaylord Opryland and Bridgestone Arena, as well as everything the local area has to offer. Vanderbilt University is a short car trip away.
Latest deals for Courtyard by Marriott Nashville Vanderbilt/West End
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Courtyard by Marriott Nashville Vanderbilt/West End
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Increased accessibility
- Hypoallergenic
- No smoking
- Pets not allowed
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Outdoor
- Terrace/Patio
- Balcony
- Garden
Pool
- Rooftop pool
- Outdoor pool
- Pool with a view
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Valet parking
Fitness
- Fitness center
Reviews of Courtyard by Marriott Nashville Vanderbilt/West End
7.5
Good
944 verified ratings
Wonderful
366
Very good
145
Good
124
Okay
72
Fair
98
Mediocre
52
Poor
87
Summary of reviews
Guests say
Guests expressed frustration about hidden fees and parking costs, which they viewed as excessive and unfair. The noise from hotel renovations was a major point of discontent, disturbing many guests during their stays. However, many reviewers praised the hotel's location, which was conveniently near various attractions, and highlighted the friendly, accommodating service provided by the staff. While the cleanliness of certain areas received criticism, the amenities, especially the pool, were appreciated.AI-Generated from customer reviews
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7.5 out of 10
624 reviews
7.4 out of 10
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8.6 out of 10
5 reviews
8.1 out of 10
8 reviews
All reviews
Pros (+) Close to downtown, nice pool, shuttle drivers were very nice.
Cons (-) Staff were not helpful and rude, room was not as nice as the pictures online, had a lot of problems with room keys not working
Pros (+) Gary J at the front desk was amazing. He greeted me and remembered I had a package waiting. He remember ed it was Birthday every morning and evening when he saw us in the lobby. He really made us feel welcome. In a huge hotel with hundreds of guests, I felt like we were staying in a small bed and breakfast. His customer service is top notch.
Pros (+) Location
Cons (-) We paid extra for the pool and balcony. The pool was under construction. There was a 1/4 inch of dust on the balcony. Totally unusable. Waste of money and no apologies. Check in staff, Greg or George, large African American man was rude, assuming, autentacuous, and condescending. Not helpful. Rather treated a 50 year old mother and my 24 year old daughter as children. Mandatory $30 valet parking. ...
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Pros (+) Very helpful and courteous staff.
Pros (+) We loved the staff. They were so helpful and friendly. The room was clean and comfortable. The pool was nice. Kids enjoyed the roof top experience. Loved the shuttle service. It was easy to use and readily available for our stay.
Cons (-) Did not like to pay to park and would have liked to have breakfast included for the price we paid. Cost was pretty steep considering nothing big seemed to be going on while we were there. We normally pay a lot less and get breakfast included.
Pros (+) Short, free shuttle ride to Broadway.. Far enough from the action that you get a decent room rate and still close enough that a cab won't cost an arm and a leg.
Cons (-) Shuttle stops at 11pm.
Pros (+) Staff was personable, helpful and responsive. Recently remodeled, everything looked clean and new. From housekeeping to bellman to valet, everyone was smiling, had a great attitude and seemed to sincerely enjoy their jobs. Convenient to downtown tourist area. A shuttle available to transport. Several good restaurants within a block of the hotel.
Cons (-) The cost of $20/night for parking seemed high to me.
Location
1901 West End Avenue, Nashville, TN 37203
What's nearby
- Frist Art Museum1.4 km
- Parthenon1.4 km
- Belmont Mansion1.8 km
- Tennessee State Capitol2 km
- Ryman Auditorium2 km
- Downtown Presbyterian Church2 km
- Country Music Hall of Fame and Museum2 km
- Adventure Science Center2.1 km
- Schermerhorn Symphony Center2.2 km
- Hatch Show Print2.2 km
- Musicians Hall of Fame and Museum2.2 km
- George Jones Museum2.3 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Courtyard by Marriott Nashville Vanderbilt/West End
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Value for money | 7.6 |
|---|---|
Distance to city center | 2.0 km |
Nearest Airport | Nashville Intl |
Distance to airport | 10.8 km |