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Value for money
Distance to city center
Distance to airport
|"Staff was very friendly and helpful."||(in 40 reviews)|
|"Location was perfect, staff was great, accommodations were excellent!"||(in 28 reviews)|
|"The free shuttle was great"||(in 15 reviews)|
|"Our room was not clean!"||(in 20 reviews)|
|"Rooms were nothing like the pictures."||(in 20 reviews)|
|"The parking was far too costly."||(in 30 reviews)|
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The staff was awesome!
Not much for amenities
Close to downtown, nice pool, shuttle drivers were very nice.
Staff were not helpful and rude, room was not as nice as the pictures online, had a lot of problems with room keys not working
Gary J at the front desk was amazing. He greeted me and remembered I had a package waiting. He remember ed it was Birthday every morning and evening when he saw us in the lobby. He really made us feel welcome. In a huge hotel with hundreds of guests, I felt like we were staying in a small bed and breakfast. His customer service is top notch.
We paid extra for the pool and balcony. The pool was under construction. There was a 1/4 inch of dust on the balcony. Totally unusable. Waste of money and no apologies. Check in staff, Greg or George, large African American man was rude, assuming, autentacuous, and condescending. Not helpful. Rather treated a 50 year old mother and my 24 year old daughter as children. Mandatory $30 valet parking. No mention of that at booking. No free breakfast like other Courtyards. Ended up costing may more than if we had stayed at Hi,ton Garden inn or Marriott. I will NEVER go back to this hotel. My daughter is entering a doctorate program at Vandy for the next 5 years. I will be making several visits a year and other family as well. We will STAY AWAY from the Courtyard by Marriott. I suggest you do too!
Very helpful and courteous staff.
Courtyard by Marriott Nashville Vanderbilt West End is located in Nashville and is within a short walk of nearby attractions, including West End Summit, RCA Studio B and Vanderbilt University College of Arts and Science. It also features an outdoor pool, an express check-in and check-out feature and a rooftop terrace.
The hotel has 223 rooms and has been recently refurbished. Attentive and professional staff are available 24 hours a day. A BBQ/picnic area, valet parking and an airport shuttle are also offered at the hotel.
Courtyard by Marriott Nashville Vanderbilt West End features rooms equipped with a shower.
Located just a stone's throw from a range of popular hot spots, the hotel is near lots of bars, nightclubs and quality places to eat. Gaylord Opryland is an easy car ride away.
based on 387 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at Courtyard by Marriott Nashville Vanderbilt/West End
Does Courtyard by Marriott Nashville Vanderbilt/West End have special cancellation policies due to coronavirus (COVID-19)?
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When is check-in time and check-out time at Courtyard by Marriott Nashville Vanderbilt/West End?
Does Courtyard by Marriott Nashville Vanderbilt/West End offer free Wi-Fi?
Does Courtyard by Marriott Nashville Vanderbilt/West End offer free parking?
Does Courtyard by Marriott Nashville Vanderbilt/West End offer free airport shuttle service?
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Does Courtyard by Marriott Nashville Vanderbilt/West End have a pool?
Reviews about Courtyard by Marriott Nashville Vanderbilt/West End
Most Popular Landmarks
- Parthenon 1.4 km
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- Bridgestone Arena 2 km
- Ryman Auditorium 2 km
- Downtown Presbyterian Church 2 km