Ace Hotel New Orleans

Ace Hotel New Orleans

600 Carondelet Street, New Orleans, LA 70130, United States
+1 504 900 1180
From
₪386
Cheapest

rate per night

8.5
Great

based on 689 reviews

Ace Hotel New Orleans
Sat 13.08
Sun 14.08

About Ace Hotel New Orleans

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi for free

Located under a 10-minute walk from New Orleans Union Passenger Terminal, Ace Hotel New Orleans provides guests with a convenient base when visiting New Orleans. It is situated a short stroll from the National World War II Museum, Harrah's New Orleans and the Saenger Theatre.

The hotel features an all-hours reception, plus valet parking and an outdoor pool. For added convenience, it offers meeting rooms, a concierge and room service.

Ace Hotel New Orleans provides 234 rooms, each with a mini bar and a refrigerator.

The hotel is close to the area's well-known sightseeing attractions, including Ernest N Morial Convention Center and Mercedes-Benz Superdome, which are within walking distance. Located within a short walk is Place St. Charles.

Photos of Ace Hotel New Orleans

Latest deals for Ace Hotel New Orleans

Sun 14.08
Thu 18.08
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King Rooms(₪731 - ₪1,595)
King room
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KAYAK

₪731/night

₪731 totalKAYAK
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Priceline

₪802/night

₪802 totalPriceline
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Booking.com

₪1,595/night

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Double Rooms(₪562 - ₪1,532)
Double room
2 double beds

2 double beds

Agoda.com

₪562/night

₪562 totalAgoda.com
2 double beds

2 double beds

Booking.com

₪591/night

₪591 totalBooking.com
2 double beds

2 double beds

Priceline

₪632/night

₪632 totalPriceline
Deluxe Rooms(₪386 - ₪1,799)
Deluxe room
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lastminute.com

₪386/night

₪386 totallastminute.com
1 king bed

1 king bed

Agoda.com

₪596/night

₪596 totalAgoda.com
2 double beds

2 double beds

Snaptravel

₪601/night

₪601 totalSnaptravel
Standard Rooms(₪559 - ₪1,663)
Standard room
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Priceline

₪559/night

₪559 totalPriceline
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Booking.com

₪591/night

₪591 totalBooking.com
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Agoda.com

₪639/night

₪639 totalAgoda.com

Amenities at Ace Hotel New Orleans

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Valet parking
  • Wi-Fi available in all areas
  • Flat-screen TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Dining

  • Minibar
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Refrigerator
  • Coffee shop

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Allergy-free room
  • No smoking
  • Designated smoking area

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • 24-hour security
  • Disinfection of high-touch surfaces

Services and conveniences

  • ATM on-site
  • Safety deposit box
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • 24hr front desk

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Parking and transportation

  • Parking
  • Valet parking
  • Private parking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Things to do

  • Shops (on site)
  • Evening entertainment
  • Night club

Pool

  • Pool bar
  • Outdoor pool
  • Pool with a view

Bathroom

  • Hairdryer
  • Bathrobe

Outdoor

  • Terrace/Patio
  • Garden

Workspace

  • Fax/photocopying
  • Desk

General

  • Seating area
  • Storage available

Bedroom

  • Wardrobe or closet

Family friendly

  • Kids meals

Fitness

  • Fitness center

Reviews of Ace Hotel New Orleans

8.5
GreatBased on 689 verified guest reviews
8.4Solo
8.2Families
8.4Friends
8.8Couples

Time of Year:
Show reviews that mention
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Newest first
A
9.7 Excellent
Pros:I really enjoyed the rooftop pool area and getting coffee in the great coffee shop downstairs. The hotel had a bit of a funky vibe but still a little luxurious. I enjoyed the atmosphere and it really seems they pay attention to what people are looking for on vacation
Cons:Very minor. But lighting was very poor in hallways elevators and in the room and could give a dingy feeling sometimes
N
10.0 Excellent
Pros:Ace is well designed with NoLa touches throughout. it is a very happening place in NoLa, with a full event calendar. We went to a dance party on Friday at Ace and the next afternoon there was a dance competition. Stumptown coffee is adjacent to the hotel so great coffee guaranteed. Located in the Warehouse district , 10 min walk to French Quarter and around the corner from the St. Charles street car stop. Staff was very friendly.
Cons:it is can get busy and crowded so if you are looking for something quit and private, Ace is probably not for you. Charge for water. Mattress was not very comfortable.
R
10.0 Excellent
Pros:My husband and I stayed at the Ace for three nights in July. We had read some reviews about poor AC, so I was concerned that we may not have the most comfortable room. I was wrong. Our room was great and COLD (in the best way). Check in was way and pleasant. The coffee shop and restaurants connected to the hotel, as well as the shops like Freda, were great. The lobby is a popular hangout and had an awesome reggae band Saturday night. The pool area was busy but also pleasant. Clean room. Comfy bed. Highly recommend.
Cons:Wish they offered room service.
A
5.7 Passable
Pros:I enjoy the general aesthetic and vibe of Ace hotels, and I've always liked the playful elements they throw in that really add to the overall experience.
Cons:The room we were in was kind of terrible. Light switches were located in inconvenient and counterintuitive places, the bed was entirely too big for the room, the doors kept sticking (the room door had to be yanked open and slammed shut, repeatedly, which i'm sure our neighbors loved; the bathroom door closed just fine, but required patience and strategy to open), and the location of the bed meant that only one side got a nightstand. I ended up having to put my phone and glasses on the top of the headboard, which was kind of precarious. I hope this was just one bad room, but I honestly doubt I'll ever have a chance to find out if that's true.
L
6.0 Okay
Pros:Pool, bar, restaurant, minibar, room service and location were great.
Cons:Our flight arrived early, around 1:00 so we checked in with the front desk, knowing our room probly wouldn't be ready. They checked us in, stowed our bags and got our number and said they would call when our room was ready. By 4:15 when we hadn't heard anything we headed back to see what was up. The front desk had just forgotten to call us...so went ahead and told us our room was ready and gave us a key. The hotel lobby/bar is so beautifully done. And then we got to our room... The Art Deco lighting, while cool in theory doesn't nearly shed enough light in the very dark rooms. Especially since one nightstand was missing it's lamp all together and the over head lighting fixture was only partially working. In addition the very heavy doors close behind you automatically and do not have a "soft close" feature so doors are constantly slamming up and down the hallway which is incredibly loud, especially while trying to sleep. To add to the discomfort neither the beds nor pillows were particularly comfortable. This was our first getaway without our baby and even as sleep deprived parents of a six month old... we weren't able to get a good nights sleep. This wasn't helped by the visit from housekeeping at 8:00am on the day of check out nor the 2 subsequent visits by staff to see if our room was empty all before 9:45am. Not quite as bothersome but still disappointing were stains on the bathroom linens, only one robe in the closet, and the cable box dangling from the tv that was mounted to the wall. There is a fine line when decorating with a minimalist aesthetic and unfortunately without proper upkeep the room just looked bare and run down. Not good for a hotel less than a year old. Lastly, and this is more of a design flaw, in my opinion, the beautiful large window in our room had 2 shade options 1) a sunscreen that offered a light filter from outdoor light and 2) full shutters that can either be open fully or closed fully. If you open them partially, the light that comes through shines directly on the pillows, so right in your face, and fully closed you are in a tomb, which is great if you want that...but good luck getting to the bathroom because it is pitch black. No small illumination option in the bathroom to light your way. Oh and the bathroom... no vent or fan in the room or bathroom, so if someone goes to the bathroom and you don't want to smell it, you pretty much just have to leave the room. No matches, either. (Sorry probably too much information, but...a real issue!) Also, the water pressure and temp were set so low after showering I contemplated waiting until I got home to avoid having to take another Luke warm shower. I hate writing this! I'm not a complainer, just honstly beside myself with this experience. I historically love Ace Hotels and have stayed at several of their properties and have great experiences, which is why I booked the room here for our New Orleans getaway. So disappointing, hope they improve.
A
8.5 Great
Pros:Overall it was a good experience.
Cons:The room was 45 minutes late being prepared for us and it mad us a little late getting to a meeting place for our party.
A
9.7 Excellent
Pros:Very comfortable and hip vibe. There was also a great band at their in-house music venue.
A
6.0 Okay
Pros:I used to live down the street. The Hotel is in a great location, close to lots of great restaurants, and close to many businesses. I was excited to stay here as they have live music every night, a good restaurant, and lots of young people hanging out.
Cons:I believe the Hotel went way too far when trying to be 'hip'. 1. Upon check in the front desk attendant was not polite, sighed ignored my request twice when I asked for the corporate rate then made me wait 5+ minutes while she waited to ask her manager (I told her to ask him when he was free and get back to me - this never happened). 2. The hotel room AC only goes down to 68F which felt much more like 75F when trying to sleep. I have seen other reviews which also mentioned the same thing. 3. Each time I valeted my car (with a standard transmission) it took the valet over 15 minutes to retrieve it. Upon check out, the valet showed up in my car with it stinking of burning clutch. I noticed a new dent in the door, and pointed it out to the valet at which point he shook my hand and said "I never drove a manual before and I just taught myself how to on your car. Thanks so much."

Location

600 Carondelet Street, New Orleans, LA 70130

What's nearby

  • Louisiana Children's Museum0.6 km
  • The National WWII Museum0.7 km
  • Audubon Butterfly Garden and Insectarium0.7 km
  • Saenger Theatre0.9 km
  • New Orleans Musical Legends Park0.9 km
  • Audubon Aquarium of the Americas0.9 km
  • New Orleans Pharmacy Museum1.1 km
  • Jamie Hayes Gallery1.2 km
  • Preservation Hall1.3 km
  • Saint Louis Cathedral1.3 km
  • Jackson Square1.3 km
  • Louisiana State Museum1.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Ace Hotel New Orleans

  • Start your day with a hearty breakfast at Josephine Estelle restaurant, which is open daily from 7:00 am. Italian-inspired options include the Farmer’s Breakfast with Tuscan vegetables, peperonata, basil, and a poached egg, and the Fried Chicken Biscuit with Calabrian honey butter and dill pickles. Healthy alternatives include quinoa bowls, quiche, homemade yogurt, vegan oatmeal, and fresh fruit. The restaurant is also open for brunch on the weekends from 7:00 am to 2:00 pm, serving specialties such as BBQ shrimp and grits, short rib benedict, and the BEC Breakfast Sammy with croissant, applewood smoked bacon, and a fried egg. Guests can also choose from a wide selection of signature cocktails.

  • The regular check-out time at Ace Hotel is at 12:00 pm, but if you would like to stay in your room for a little longer, you can pay a late check-out fee to stay in your room until 5:00 pm.

  • Dedicated to celebrating New Orleans music, The Three Keys is a popular venue inside the Ace Hotel. Live music and entertainment is offered almost every night, including brass bands, DJs, and drag shows, as well as special events and weekenders featuring music, art, and culture. Music genres range from New Orleans Jazz, to R&B, soul, tech, and much more.

  • Host your next cocktail party or private function at Ace Hotel New Orleans, and select from private dining rooms, spacious halls, courtyard spaces, and flexible function rooms. Whether you are planning an intimate affair or a large function, gourmet catering can be arranged for your group, from buffet breakfasts and sit-down dinners, to hors d’oeuvres and a wide dessert selection. Full bar packages can also be organized, as well as attendants, bartenders, and security personnel.

  • Ace Hotel New Orleans has a number of ADA compliant rooms, including Ace Suites, Corner Suites, and Double rooms with accessible bathrooms. In the case of emergencies, visual fire alarms have been installed. Braille signage can be found in all guest rooms and public spaces, and a pool lift is available at the Alto rooftop pool for easy pool access.

  • If you’re traveling to New Orleans with family or a group of friends, Double rooms are furnished with two double beds with hypoallergenic mattresses to accommodate four guests. Deluxe amenities include a flat screen television, Smeg refrigerator, Tivoli Radio, and original artwork on the walls. Suite rooms for two include a king bed, custom cotton matelasse quilt, and window seats, as well as a Music Hall turntable and an acoustic Martin guitar. Room service is available until 11:00 pm and all rooms are pet-friendly. Opt for the Mangiare add-on and receive a daily voucher to spend on coffee, cocktails, and meals at the hotel.

  • Ace Hotel New Orleans is located at 600 Carondelet Street in Central Business District, 0.5 km from the center of New Orleans. Louisiana Children's Museum is the closest landmark to Ace Hotel New Orleans.

  • Check-in time is 15:00 and check-out time is 12:00 at Ace Hotel New Orleans.

  • Yes, Ace Hotel New Orleans offers free Wi-Fi.

  • Ace Hotel New Orleans is 18.3 km from New Orleans Louis Armstrong. Ace Hotel New Orleans is 109 km from Gulfport Biloxi Regional.

  • Yes, Ace Hotel New Orleans is a pet-friendly hotel.

  • Yes, Ace Hotel New Orleans has a pool onsite.

  • KAYAK scours the web for all room deals available at Ace Hotel New Orleans in New Orleans and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Ace Hotel New Orleans and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Ace Hotel New Orleans.

Nearby hotels and places to stay

Good to know

Value for money

8.3

Distance to city center

0.5 km

Location rating

9.3