Hilton New Orleans St. Charles Avenue

333 St. Charles Avenue, New Orleans, LA 70130, United States
+1 504 378 2800

Cheapest
rate per night

8.2

Excellent
based on 645 reviews
Hilton New Orleans St. Charles Avenue - New Orleans, LA, United States
23.10 Fri
-
24.10 Sat
Compare vs. KAYAK |

Provider Nightly total
Travelocity ₪300
Zenhotels.com ₪303
Priceline ₪310
Travelocity
Zenhotels.com
Priceline

Good to know

Value for money

7.5

Distance to city center

0.2 km

Location rating

8.9

Nearest Airport

New Orleans Louis Armstrong

Distance to airport

18.4 km

Rooms

23.10 Fri
24.10 Sat

Standard Rooms

₪303+

Bed type
Provider
Total stay + taxes & fees
Twin bed
₪303
Unknown
₪330
Unknown
₪412

Double Rooms

₪329+

Bed type
Provider
Total stay + taxes & fees
Double bed
₪329
Double bed
₪332
King bed
₪337
Double bed
₪368

King Rooms

₪300+

Bed type
Provider
Total stay + taxes & fees
King bed
₪300
King bed
₪310
King bed
₪333
King bed
₪333
King bed
₪335
Unknown
₪388
King bed
₪435
Unknown
₪575

Reviews

Pros

Cons

Traveler rating

310
135
61
17
19

Time of year

Traveler type

Show reviews that mention

+
great location in 221 reviews
corner room in 197 reviews
friendly staff in 195 reviews
room service in 173 reviews
great hotel in 124 reviews
valet parking in 56 reviews
hot water in 50 reviews
french quarter in 48 reviews
comfortable bed in 36 reviews
new orleans in 21 reviews
executive lounge in 20 reviews
canal st in 18 reviews
hot tub in 10 reviews
nice rooms in 8 reviews
streetcar line in 5 reviews
staff were very friendly in 2 reviews
breakfast was good in 1 review
hotel perfect in 1 review
hotel was very clean in 1 review
location good in 1 review
  • Excellent
    Sep 2019
    10.0

    Nice location! Amazing service! Kept period details.

  • Good
    Jan 2018
    6.2

    location is excellent and in an historic building

    Front desk staff very rude; claiming problems with reservation made with hotels.com; pool closed for maintenance without any notice.

  • Excellent
    Jul 2017
    10.0

    Location, service of staff, willingness to help

    Everything was great

  • Excellent
    Jun 2017
    8.2

    Really Great Hotel with One Big Exception

    Had a really great time in New Orleans and coming back to our hotel room was always a treat. Fantastic price for a very comfortable room and the staff were all very friendly and helpful.

    What I did not appreciate was when I went to check out, I was told that mI was being charged for a night of valet: $42. I explained I didn't have a car in NOLA and that we've relied on Lyft the entire time. The staff asked that I was sure I didn't use valet or that maybe a friend had spent the night. I explained again, calmly if somewhat confused, that no, it was just the two of us and that had we a friend with a car, we'd use their car and not taxis/Lyft. I was told it would be taken care of but after breakfast, we went back to the front desk just to make sure. There I was told that someone had used my name to add this charge to my account, asked again if I was sure I didn't have a friend visit - as though this prompt would jog my memory of a friend I'd forgotten about visiting. The manager came out and told me that I would still be charged the $42 until they could launch an "investigation" and then reimburse me. I didn't argue too much but I feel it really is ridiculous that a customer should bear any financial burden for their mix-up. I cannot explain the circumstances but I know I had no car and no guests, so why must I be charged $42 for a mistake made by an international company? I feel as though Hilton could eat the cost of an unsolved mystery, rather than treating the guest as untruthful until proven otherwise. It just seems like bad business and it left a really bad taste in my mouth at the end of a stay at an otherwise lovely stay. No word as to how long this investigation process will take.

  • Excellent
    Jan 2017
    9.7

    Generally a very good stay

    Staff was quick, friendly and helpful Bathroom was first-rate; excellent fixtures and amenities Large room by NOLA standards Great location Plugs by the bed Lobby is very inviting

    TV difficult to navigate; few stations Pocket door to bathroom not ideal, and ours did not close; however, when we reported this, it was promptly fixed Lots of streetcar noise and sidewalk music on 4th floor facing St. Charles Bedside USB charger did not charge; however, adjacent socket worked; would have been nice to have this on both sides of the bed

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About

Overview

Hilton New Orleans/St. Charles is a very convenient location to stay at when vacationing in Louisiana. The hotel is walking distance from Bourbon Street, is located along the Mardi Gras parade route, and only a few blocks away from the French Quarter. The Hilton New Orleans/St. Charles was restored in 2007 and renovated in 2014. The original chandeliers, marble floors, and marble walls are still intact, making for a beautiful and historic sight.

Rooms available include: guest rooms, suites, executive rooms, and accessible rooms. The guest rooms contain a choice of bed(s), wireless internet, and a well-lit work desk. Suites have a mini fridge and a separate living area that contains a pull-out sofa. Those who want ultimate relaxation should check out the executive rooms which have complimentary continental breakfast, a Hilton Serenity bed and premium television channels. Guests staying in a Hilton executive room will also have access to the Executive Club Lounge, where there are different options for entertainment, such as computers, board games, and a billiard table.

The food in New Orleans is a must-try, and the Luke restaurant at the hotel is no exception. It has a lively atmosphere, curated wine list, and specialty cocktails. There is a raw bar and a Creole-inspired menu that is wonderful for tasting what the city has to offer. Luke is led under the direction of Chef Erick Loos. Classic Creole dishes to try include the shrimp and grits, gumbo soup, and boudin sausage. Crawfish boils are offered when in season.

Hilton New Orleans/St. Charles Avenue is able to accommodate the needs for larger events like business conferences, weddings, and family reunions. There is over 10,000 square feet of indoor event space.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air Conditioning

8.2 Excellent

based on 645 reviews

8.4

Cleanliness

8.4

Comfort

8.4

Staff

7.5

Value for money

Check in

15:00

Check out

11:00

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Fitness center
Increased accessibility
ATM on-site
Business center
Wi-Fi
Concierge service
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Smoke alarms
No smoking
Restaurant
Bar/Lounge
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Storage available
Elevator
Bridal suite
City view
Coffee machine
Desk
Family rooms
Fire extinguisher
Flat-screen TV
Free toiletries
Heating
iPhone dock
Private parking
Safety deposit box
Shared lounge/TV area
Snack bar
Toilet
Valet parking
VIP room facilities
Daily housekeeping
Fax/photocopying
Tour desk
Pay-per-view channels
Bathrobe
Contactless check-in/check-out
Physical distancing rules
Cooking classes
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation is disinfected between stays
Staff follow all safety protocols as directed by local authorities
Coffee shop
Internet (surcharge)
Pets not allowed
Wedding services
Babysitting or child care
Bicycle rental
Hot tub
Safe
Airport shuttle

FAQs when booking at Hilton New Orleans St. Charles Avenue

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Does Hilton New Orleans St. Charles Avenue offer free Wi-Fi?

Does Hilton New Orleans St. Charles Avenue offer free parking?

Does Hilton New Orleans St. Charles Avenue offer free airport shuttle service?

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Can you bring pets to Hilton New Orleans St. Charles Avenue?

Does Hilton New Orleans St. Charles Avenue have a pool?

Photos

All Photos (35)
Bedroom (3)
Bar (4)
Pool (1)
Lobby (3)

Location

Most Popular Landmarks

  • Audubon Butterfly Garden and Insectarium 0.4 km
  • New Orleans Musical Legends Park 0.6 km
  • Saenger Theatre 0.7 km
  • Louisiana Children's Museum 0.7 km
  • Audubon Aquarium of the Americas 0.7 km
  • New Orleans Pharmacy Museum 0.8 km

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Hotels North America United States Louisiana New Orleans Hilton New Orleans St. Charles Avenue