Sheraton New Orleans Hotel

Sheraton New Orleans Hotel

500 Canal Street, New Orleans, LA 70130, United States
+1 504 525 2500

rate per night


based on 1,927 reviews

Sheraton New Orleans Hotel
Thu 26.05
Fri 27.05
ProviderNightly total

About Sheraton New Orleans Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more

Located in New Orleans, Sheraton New Orleans Hotel provides 4-star accommodation, as well as an outdoor pool and a bowling alley. It is situated a brief walk from The Historic New Orleans Collection, Harrah's New Orleans and Jackson Square.

Hotel Sheraton New Orleans has been recently refurbished and offers an express check-in and check-out feature, a sun deck and 24-hour room service. Staff are available 24/7 and can help with booking tours and tickets. Also on offer for guests are a 24-hour business centre, a concierge and valet parking.

All rooms are air conditioned and equipped with a hair dryer. There are also honeymoon suites available.

Sheraton Hotel in New Orleans features a conveniently located on-site café. Alternatively, there are plenty of dining options close by. Guests can also unwind with a drink at Pelican bar.

Sheraton Hotel New Orleans is situated amongst the area's sightseeing attractions, including Bourbon Street, which is within walking distance. The Saenger Theatre is also within walking distance.

Photos of Sheraton New Orleans Hotel

Property safety measures

Sheraton New Orleans Hotel has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Rooms available at Sheraton New Orleans Hotel

Thu 26.05
Fri 27.05
Show deals with
Deluxe Rooms(₪671 - ₪1,697)
Deluxe room
1 king bed

1 king bed



₪671 totalPrestigia
1 king bed

1 king bed


2 double beds

2 double beds


Double Rooms(₪415 - ₪1,463)
Double room
2 double beds

2 double beds



₪415 totalPrestigia
2 double beds

2 double beds



2 double beds

2 double beds


King Rooms(₪453 - ₪1,735)
King room
1 king bed

1 king bed



1 king bed

1 king bed



₪461 totalPriceline
bed type unknown
bed type unknown


₪494 totaltravelup
Traditional(₪408 - ₪1,016)
Traditional room
2 double beds

2 double beds



₪408 totalPrestigia
2 double beds

2 double beds



₪432 totalFINDHOTEL
2 double beds

2 double beds


Luxury Rooms(₪688)
Luxury room
bed type unknown
bed type unknown


₪688 totalFINDHOTEL
Standard Rooms(₪449 - ₪732)
Standard room
bed type unknown
bed type unknown


₪449 totaltravelup
bed type unknown
bed type unknown


bed type unknown
bed type unknown


₪732 totalFINDHOTEL

Amenities at Sheraton New Orleans Hotel

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking
  • Business center

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Enhanced cleaning
  • Safe


  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner


  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining area
  • Dining table

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Hypoallergenic
  • No smoking
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Allergy-free room

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV


  • Executive lounge access
  • Family rooms
  • Storage available
  • Sofa
  • Telephone
  • Carpeted


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Toilet paper
  • Walk-in shower

Parking and transportation

  • Parking
  • Private parking
  • EV charging station
  • Valet parking


  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board


  • Feather pillow
  • Fold-up bed
  • Alarm clock
  • Sofa bed


  • Computer use available
  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Gift shop
  • Shops (on site)
  • Bicycle rental

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet


  • Outdoor pool
  • Rooftop pool


  • Beach towels


  • Fitness center

Reviews of Sheraton New Orleans Hotel

GreatBased on 1,927 verified guest reviews

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Newest first
8.0 Great
Pros:The room/bed/view were lovely.
Cons:For the price, it was ridiculous to not have complimentary wifi or breakfast options. Was placed in a handicap room which meant a very small, uncomfortable shower/sink set up. Again, not the experience I wanted for the price I was paying. Front desk was very slow to answer phone and seemed to be unsure of answers to simple question
6.8 Okay
Cons:The elevators are a disaster. Honestly this would cause me to pick a different hotel
9.4 Excellent
Pros:I liked the elevator system, how the staff got the homeless folks out of the lobby, and the quick professional staff when seeking attention.
Cons:I didn’t like how many folks were sitting on the front step blocking the doorway. Doormen should be pushing folks along. Then get benches out front for guests to sit instead of them blocking the doorway.
9.1 Excellent
Pros:Location was ideal. Staff were friendly.
9.4 Excellent
Pros:Great location
Cons:Rooms could use some sprucing up
10.0 Excellent
Cons:They were replacing the hotel sign and I drug across out window for the entire stay. That was the only issue.
6.0 Okay
Cons:The room I got was right next to the elevators. Very noisy, you can hear everything that goes on.
10.0 Excellent
Pros:Loved the location for all sorts of entertainment and access to transport. Clean and airy rooms with a great view!
10.0 Excellent
9.7 Excellent
Pros:The staff was friendly and helpful. Rooms were clean when we arrived.
Cons:We asked the housekeeping to clean the bathroom one day of my stay and all she cleaned was the toilet and removed the dirty towels. She didn't touch the tub.


500 Canal Street, New Orleans, LA 70130

What's nearby

  • Audubon Butterfly Garden and Insectarium156 m
  • New Orleans Musical Legends Park394 m
  • Audubon Aquarium of the Americas0.5 km
  • New Orleans Pharmacy Museum0.5 km
  • Jamie Hayes Gallery0.6 km
  • Saenger Theatre0.6 km
  • Preservation Hall0.7 km
  • Jackson Square0.7 km
  • Saint Louis Cathedral0.8 km
  • Louisiana State Museum0.8 km
  • Louisiana Children's Museum0.8 km
  • The National WWII Museum1.1 km
Good times and good food in NolaRachel



Check in anytime after 16:00, check out anytime before 11:00


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Sheraton New Orleans Hotel

  • Guests with existing Sheraton New Orleans Hotel reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Sheraton New Orleans Hotel for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.

  • Sheraton New Orleans Hotel is located at 500 Canal Street in Central Business District, 0.2 km from the center of New Orleans. Audubon Butterfly Garden and Insectarium is the closest landmark to Sheraton New Orleans Hotel.

  • Check-in time is 16:00 and check-out time is 11:00 at Sheraton New Orleans Hotel.

  • Sheraton New Orleans Hotel is 18.6 km from New Orleans Louis Armstrong. Sheraton New Orleans Hotel is 108.4 km from Gulfport Biloxi Regional.

  • Yes, Sheraton New Orleans Hotel is a pet-friendly hotel.

  • Yes, Sheraton New Orleans Hotel has a pool onsite.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

0.2 km

Location rating


Nearest Airport

New Orleans Louis Armstrong

Distance to airport

18.6 km