Sheraton New Orleans Hotel

4 stars
8.2
Very good
based on 3160 reviews
3,160 reviews
500 Canal Street, New Orleans, LA 70130, United States
500 Canal Street, New Orleans, LA
+1 504 525 2500
Sun 06.09
-
Mon 07.09
2 guests, 1 room
Lobby
Lounge
Banquet hall
Banquet hall
Buffet
Building
Lobby
Buffet
Restaurant
Outdoors view
Lounge
Pool
Outdoors view
Living room
Bathroom
Lobby
Lobby
Lounge
Living room
Conference room
Other
Conference room
Living room
Lobby
Other
Lounge
Bedroom
Pool
Bedroom
Shop
Lobby
Restaurant
Conference room
Lounge
Bedroom
Buffet
Banquet hall
Conference room
Banquet hall
Outdoors view
Banquet hall
Conference room
Bedroom
Bathroom
Lobby
Conference room
Bathroom
Bedroom
Conference room
Conference room
Other
Bedroom
Other
Conference room
Restaurant
Conference room
Conference room
Bathroom
Conference room
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Located in New Orleans, Sheraton New Orleans Hotel provides 4-star accommodation, as well as an outdoor pool and a bowling alley. It is situated a brief walk from The Historic New Orleans Collection, Harrah's New Orleans and Jackson Square.

Hotel Sheraton New Orleans has been recently refurbished and offers an express check-in and check-out feature, a sun deck and 24-hour room service. Staff are available 24/7 and can help with booking tours and tickets. Also on offer for guests are a 24-hour business centre, a concierge and valet parking.

All rooms are air conditioned and equipped with a hair dryer. There are also honeymoon suites available.

Sheraton Hotel in New Orleans features a conveniently located on-site café. Alternatively, there are plenty of dining options close by. Guests can also unwind with a drink at Pelican bar.

Sheraton Hotel New Orleans is situated amongst the area's sightseeing attractions, including Bourbon Street, which is within walking distance. The Saenger Theatre is also within walking distance.

8.2
Very good
3160 reviews

Latest deals for Sheraton New Orleans Hotel

Sun 06.09
-
Mon 07.09
Deals from
₪320
•Cheapest rate per night
Compare prices for Traditional room, Deluxe room and 57 more Sheraton New Orleans Hotel deals.
Traditional room, 1 king bed
₪320
nightly with VAT
Double room, 2 double beds
₪355
nightly with VAT
King room, 1 king bed
₪360
nightly with VAT
King room, 1 king bed
₪361
nightly with VAT
Traditional room, 1 king bed
₪378
nightly with VAT
Double room, 2 double beds
₪381
nightly with VAT
Traditional room, 1 king bed
₪393
nightly with VAT
King room, bed type unknown
₪394
nightly with VAT
Traditional room, 1 king bed
₪409
nightly with VAT
Traditional room, 1 king bed
₪422
nightly with VAT
Traditional room, 1 king bed
₪432
nightly with VAT
King room, bed type unknown
₪434
nightly with VAT
Deluxe room, 2 double beds
₪439
nightly with VAT
Deluxe room, 2 double beds
₪448
nightly with VAT
King room, bed type unknown
₪486
nightly with VAT
Traditional room, 1 king bed
₪487
nightly with VAT
King room, bed type unknown
₪677
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.

Amenities at Sheraton New Orleans Hotel

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking
  • Business center

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Wi-Fi (surcharge)
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining area
  • Dining table

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Shower chair
  • Accessible parking
  • Allergy-free room

General

  • Window
  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Sofa
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Toilet paper
  • Walk-in shower

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Parking
  • EV charging station
  • Valet parking

Bedroom

  • Feather pillow
  • Alarm clock
  • Sofa bed

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Gift shop
  • Bicycle rental
  • Shopping

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Fitness

  • Fitness center
  • Gym

Pool

  • Outdoor pool
  • Rooftop pool

Outdoor

  • Beach chairs

Reviews of Sheraton New Orleans Hotel

8.2
Very good
3160 verified ratings
Wonderful
1693
Very good
470
Good
282
Okay
175
Fair
211
Mediocre
100
Poor
229

Summary of reviews

Guests say
Most guests praised the hotel's excellent central location, making it convenient for exploring the city and accessing local attractions. However, many reviews highlighted significant issues with service, including unhelpful or unfriendly staff, long wait times, and poor communication. Cleanliness was another concern, with several guests noting outdated furnishings, dirty carpets, and lack of proper housekeeping. Many felt the hotel was overpriced for the quality and amenities provided, citing hidden fees and a lack of value for the price paid. Breakfast quality and service also received criticism, with guests finding it expensive and not up to expectations. Despite these negatives, a few guests appreciated the friendliness of some staff members and the overall comfort of the rooms.
AI-Generated from customer reviews
Location10 out of 10
Breakfast2 out of 10
Cleanliness1.5 out of 10
Service1 out of 10
Value for Price1 out of 10
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All reviews

8.0
Very good
Anonymous, Jan 2024
The staff was really great.
8.0
Very good
Heather, Apr 2021
Pros (+) The room/bed/view were lovely.
Cons (-) For the price, it was ridiculous to not have complimentary wifi or breakfast options. Was placed in a handicap room which meant a very small, uncomfortable shower/sink set up. Again, not the experience I wanted for the price I was paying. Front desk was very slow to answer phone and seemed to be unsure of answers to simple question
6.8
Okay
Anonymous, Nov 2019
Pros (+) Location
Cons (-) The elevators are a disaster. Honestly this would cause me to pick a different hotel
9.4
Wonderful
Anonymous, Aug 2019
Pros (+) I liked the elevator system, how the staff got the homeless folks out of the lobby, and the quick professional staff when seeking attention.
Cons (-) I didn’t like how many folks were sitting on the front step blocking the doorway. Doormen should be pushing folks along. Then get benches out front for guests to sit instead of them blocking the doorway.
9.1
Wonderful
Anonymous, Jun 2019
Pros (+) Location was ideal. Staff were friendly.
9.4
Wonderful
Shakeidra, Apr 2019
Pros (+) Great location
Cons (-) Rooms could use some sprucing up
10
Wonderful
Anonymous, Mar 2019
Cons (-) They were replacing the hotel sign and I drug across out window for the entire stay. That was the only issue.
6.0
Okay
Dawn, Oct 2018
Cons (-) The room I got was right next to the elevators. Very noisy, you can hear everything that goes on.
10
Wonderful
Natika, Sept 2018
Pros (+) Loved the location for all sorts of entertainment and access to transport. Clean and airy rooms with a great view!
10
Wonderful
Ronnie, Jul 2018
Pros (+) Everthing
Cons (-) Nothing

Location

500 Canal Street, New Orleans, LA 70130

What's nearby

  • Place St. Charles261 m
  • Historic New Orleans Collection0.6 km
  • Saenger Theatre0.6 km
  • Jackson Square0.7 km
  • Bourbon Street0.8 km
  • Robert E. Lee Monument1.1 km
  • New Orleans Morial Convention Center1.2 km
  • Caesars Superdome1.3 km
  • New Orleans Mint1.4 km
  • French Market1.5 km
  • Frenchmen Street1.6 km
  • Mardi Gras World2 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Sheraton New Orleans Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

August
February
₪857
₪1,294
Cheapest month to stay with an average 40% drop in price.
Most expensive month to stay with an average 34% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Sheraton New Orleans Hotel

Which month has the cheapest rates at Sheraton New Orleans Hotel?

The cheapest month to stay at Sheraton New Orleans Hotel is August, with an average nightly rate of ₪455. The most expensive month is February at ₪1,182 per night.

What is the cheapest day to book Sheraton New Orleans Hotel?

The cheapest day to book Sheraton New Orleans Hotel is Wednesday, with an average nightly rate of ₪545. The most expensive day is Friday at ₪1,294 per night.

How far in advance should you book Sheraton New Orleans Hotel?

To get the best price at Sheraton New Orleans Hotel, book around 11 weeks in advance. This could save you approximately 26% compared to booking last minute.

KAYAK's top tips for your stay at Sheraton New Orleans Hotel

  • If you’re after a cheap room at Sheraton New Orleans Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in August and April.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Sheraton New Orleans Hotel, plan to stay on a Thursday or Tuesday. The most expensive day is usually Friday.
  • The cheapest price a room at Sheraton New Orleans Hotel was booked for on KAYAK in the last 2 weeks was ₪581, while the most expensive was ₪581.
  • How long should you stay at Sheraton New Orleans Hotel? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Sheraton New Orleans Hotel

  • Where is Sheraton New Orleans Hotel located?

    Sheraton New Orleans Hotel is located at 500 Canal Street in Central Business District, 0.2 km from the center of New Orleans. Place St. Charles is the closest landmark to Sheraton New Orleans Hotel.

  • When is check-in time and check-out time at Sheraton New Orleans Hotel?

    Check-in time is 16:00 and check-out time is 11:00 at Sheraton New Orleans Hotel.

  • How far is Sheraton New Orleans Hotel from the airport?

    Sheraton New Orleans Hotel is 18.6 km from New Orleans Louis Armstrong. Sheraton New Orleans Hotel is 108.4 km from Gulfport Biloxi Regional.

  • Does Sheraton New Orleans Hotel have a pool?

    Yes, Sheraton New Orleans Hotel has a pool onsite.

  • How does KAYAK find such great Sheraton New Orleans Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton New Orleans Hotel in New Orleans and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton New Orleans Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton New Orleans Hotel.

Nearby hotels and places to stay

Closest

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4-star hotel
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3-star hotel
9% cheaper
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4-star hotel
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3-star hotel
The Quarter House8.7 Excellent (1,875 reviews)0.12 kmOutdoor pool, Fitness center, Free Wi-Fi₪416+

Cheapest

See cheapest stays in New Orleans
3-star hotel
41% cheaperLa Quinta Inn & Suites by Wyndham New Orleans Downtown7.4 Good (3,918 reviews)0.19 kmFitness center, Bar/Lounge, Room service₪215+
3-star hotel
29% cheaperBest Western Plus St. Christopher Hotel7.6 Good (3,188 reviews)0.12 kmFitness center, Restaurant, Bar/Lounge₪255+
3-star hotel
28% cheaperPelham Hotel8.5 Excellent (2,769 reviews)0.15 kmRestaurant, Free Wi-Fi, Tea/coffee maker₪261+
4-star hotel
23% cheaperWyndham New Orleans - French Quarter8 Excellent (4,430 reviews)0.17 kmIndoor pool, Fitness center, Restaurant₪278+

Most recommended

See most recommended stays in New Orleans
3-star hotel
The Monarch Hotel, Hq Collection New Orleans
10 Excellent (1 review)0.18 kmBar/Lounge, Room service, Free Wi-Fi₪560+
Rockstar Room at International House New Orleans!
9.7 Excellent (7 reviews)0.15 kmFitness center, Coffee machine₪418+
Stunning Condo - Near Bourbon & Caesars Casino
9 Excellent (4 reviews)0.12 kmCoffee machine₪429+
4-star hotel
JW Marriott New Orleans8.9 Excellent (637 reviews)0.1 kmSnorkeling, Outdoor pool, Fitness center₪617+

Good to know

Distance to city center

Nearest Airport

Distance to airport

0.2 km
New Orleans Louis Armstrong
18.6 km

Everything you need to know for your stay in New Orleans