Value for money
Distance to city center
|New York LaGuardia|
Distance to airport
|"and super Great staff !"||(in 263 reviews)|
|"Great location, good value, awesome staff"||(in 349 reviews)|
|"Nice View, Great Location, Amazing staff."||(in 45 reviews)|
|"The shower was terrible."||(in 84 reviews)|
|"bad wifi, old furniture"||(in 27 reviews)|
|"Rooms Small, linen old and torn"||(in 74 reviews)|
|great location||in 1,024 reviews|
|great room||in 651 reviews|
|junior suite||in 625 reviews|
|room was very hot||in 624 reviews|
|staff was friendly||in 559 reviews|
|small and the shower||in 171 reviews|
|small bathroom||in 167 reviews|
|air conditioning||in 133 reviews|
|nice view||in 126 reviews|
|coffee maker||in 115 reviews|
|rooftop bar||in 109 reviews|
|central park||in 96 reviews|
|lincoln center||in 93 reviews|
|free wifi||in 91 reviews|
|comfortable bed||in 57 reviews|
|close to subway||in 42 reviews|
|time square||in 41 reviews|
|new york||in 35 reviews|
|staff attentive||in 2 reviews|
there was literal brown water coming from both the sink and shower
Location! Nice room and comfortable bed.
The A/C unit was unbearably loud. No street noise just the A/C. Had to sleep with ear plugs. No way to turn it lower or off w/o unplugging. It’s my only complaint.
The hotel was fine. Bed was comfortable. Close to two subway stations. Lobby is beautiful and so is the rooftop bar although it is the most expensive bar I have ever been to.
We paid beforehand, and while checking in they said: "it looks like you're all paid for, so we just need a card for incidents." When we checked out they said, "It will just be $20 for a resident fee"... Hmm... wasn't that what the $160 nightly fee was for? Where has transparency gone? What in god's name is a resident fee? Sounds like something they just make up to get more money out of you which is most likely exactly what it is. I absolutely cannot stand when hotels do this and I have never understood the reason behind not being upfront about costs. We left pretty pissed about that. Also, there was no coffee in the room which is the first time I've ever been to a hotel without coffee in the room. Even the Days Inn has coffee in the room.
Staff was very helpful
They staff was outstanding helpful, when we needed any help ! We will definitely stay there again, if we have to be in the area
The location was great and the staff was very friendly.
The paint on the bathroom door was peeling. The AC was not working and was a huge wet puddle. Plus they charged us extra $30/night for a room with 2 beds even know I booked a 1-2 bed room on Kayak.
Location is ideal. That’s about it.
This is my second stay at the empire. I decided to come back because of the location and to give them a second chance, but I won’t be staying there again unless they train their employees to be hoapitable and clean up their rooms. One super annoying issue is they don’t have ice machines on each floor. You have to have housekeeping deliver it. The first time I stayed there, in March 2018, I called down for ice and after about 30 minutes without the delivery I called again. They never brought it. This stay, June 2018, I called for ice and after 45 minutes of waiting I called again. 30 minutes later I called again after no delivery and the front desk guy seemed frustrated and put me on hold. After about another 20 minutes, housekeeping knocked on my door. When I opened it, the delivery man asked me “Didn’t I already deliver ice to you?” First of all, no you didn’t! And second of all, this is your job and if I asked for two buckets of ice, I shouldn’t be getting attitude for it. The rooms are run down and need to be updated. Cleaned up here and there. There were multiple times where I’d call the front desk and the phone would just ring and ring. Sometimes no answer or sometimes someone would pick up after 10+ rings. This is a hotel! In NYC! Get some more staff! Train them on how to treat guests. Follow in the footsteps of the hospitality giants and get it right!
Quality NYC stay
Very friendly staff. Nice sized rooms for NYC. Good choice of amenities.
Nothing worked, visiting for a week and pool and the pooldeck was not open one single time, the fitness center was on and off closed had to go outside, sometimes housekeeping just did clean the room.
Location, location, location
Friendly, helpful staff from the front door men onward... The Concierge , he is always a pleasure to deal with. House keeping are quick and helpful, should you require more of anything. Starbucks on the corner... Good to go!
Proximity to Lincoln Center
Dreary, small room Charge for wifi Bathroom so small that one had to close the door to reach the toilet paper and there was no surface on which to put a dopp kit
Great stay in January
Excellent location. Awesome rate. Was in town for a training workshop but decided to come a couple days early with my boyfriend and found a great rate for weekday in January. Close to subway.
Only problem I had was that it can be quite noisy. It is located between Broadway where it crosses an avenue, so even at night there is a lot of traffic. Our room faced Lincoln Center, which seems quiet at night, but it was also the side of the hotel which has service entrances so a lot of trash trucks and deliveries coming in on that side. I'm a light sleeper anyway so I always bring earplugs and that worked perfectly.
Great hotel, fantastic location, lovely staff.
The Empire Hotel was much, much nicer than I expected, considering that it is one of the more affordable options in Manhattan. The lobby was very stylish and featured a nice bar where people were meeting for drinks and snacks etc. The room was very small, but that is typical in big cities, and it was really nicely done, with a lovely bed, lots of towels and toiletries, etc. It felt very comfortable. The location is amazing: Lincoln Center is literally across the street, the subway is half a block away, and you can easily walk to dozens of attractions and the park. This will be my go to hotel from now on in NYC.
The movies were a bit expensive to rent ($19!) but the internet was strong and cheap, so it didn't matter. I could hear the folks in the next room, but they were having an argument (whoops) and otherwise I couldn't hear anyone. NYC is noisy, so there's always going to be some noise. I really don't even consider these complaints, to be honest.
Location is absolutely great, rooms are comfortable, chic and clean although small and mine in the 11th floor was also quiet. The staff is friendly and excellent..
Great design and feel, great location.
Design of the rooms ending on '06 on each floor means there is a small bar fridge sticking out from the wall in the most awkward place. I manged to smack my knee on it twice and get my luggae caught on it both times.
2 of us booked superior double room for 4 nights. The check-in was smooth, and the room was as small as expected but we didn't have any objection because we thought we would be out all day long. 2 hours later, we had happy unexpected change. The heater didn't work at all, so we asked to fix it but turned out they didn't have a part to fix that night ( It was really cold night without heater.) Generously the receptionist, Dan offered deluxe double room, which is much more spacious and have a nice view ! Thanks to him that we had such a relaxing stay. And when we checked-out, the concierge, Melba helped us well for on line check-in. All house keeping staff were greeting with small whenever we passed by. We had great stay overall !
Although the hotel has been stylishly renovated, there are some inconvenient parts, such as noise of AC /heater, shower that has no door that makes bathroom floor wet ( we leaned the skill not to make the floor wet in 2 days...), also we hit our head to the mirror every time we washed our face (some design mistakes). But it's New York, the great location and nice staff counts the most. So it was worth staying there.
location excellent for visits to Theatre Opera and Concerts
There are obviously a few hoockers around who are permanent fixtures of the hotel
The location was good.The restaurant next door had amazing burgers!
The concierge at the front desk was sarcastic and impatient.The first concierge in my experience to be like that .She was consistently unpleasant throughout our stay.The rest of the staff were pleasant. The rooms were nice but a little inconvenient as they were small.The lobby was attractive and very noisy ( I liked the loud music but others might not.)The heat was inconsistent and the blinds didn't work. We were on the second floor and you could hear the roof top nightclub pounding throughout the night.
Freshly renewed hotel, very nice rooms even if they are a bit small (but that's New York), and a very nice terras on the roof.
The roof terras is open for the public, meaning that it is completely full and not longer possible for hotel guests to find a seat.
The room although rather small, but had an extremely comfortable bed!
The bathroom was ridiculously small and the wash basin was impossible to use. The airco was from decades ago(?) and was extremely noisy. The hotel according to your web site boasted a restaurant which it did not have and breakfast was served in the bar and you had to sit and eat with it on your knee....disgusting!
Comfort of room / atmosphere
it was ok if someaht cramped in the bathrooms, which were poorly deisgned, eg: hard to get your hands under the taps as the sink was very shallow and the taps almost touched the proceline
the breakfast room was regaulry booked out for meetings so you found yourself sitting in the bar are trying to balance a plate of food on your lap by the main entrance, this upset ever guest we spoke to. this happend twice during our stay.
Well located, good bar, good facilities, employees has excellent attitude
too dark - no natural sunlight
Long considered an icon in the New York area, the Empire Hotel continues to impress guests today. Even it’s most “standard” room is anything but “standard.” The lofty architectural features of the surrounding area are reflected in the everything from the tall headboard to the subtly elongated bedside lamps.
The sense of style does not stop within the walls of the rooms. The hotel lobby, with its triple-height ceilings, angular tile patterns, all tactfully set alongside the curves of larger than life drapes and overhead light fixtures remind guests of the grandiose nature of both the hotel and the city it reflects.
The dining options impress as well. P.J. Clarke's continues to offer its classically prepared American food. There may be no more iconic place to grab a burger and oysters than in one of their comfortable seats. The option to dine while amidst the clouds is always tempting for guests as well, with a jaunt up to The Empire Rooftop.
Any meeting or event is automatically graced with a touch of class when it’s done at at the Empire Hotel. Crystal ballrooms, complete with white and cream-shaded hues, can elevate guests’ events so they match the style of those present.
A stroll on the pool deck allows more than just a dip in the water. Guests can take in elevated views of Lincoln Center, Central Park, the Upper West Side, and beyond.
The Empire Hotel is a mainstay of the classic New York Experience. It provides a great launching point for exploring the city of New York or the possibilities the city presents.
based on 2,955 reviews
Value for money
Policies vary by room type and provider.
The Empire Hotel is situated about 25m from LaGuardia International Airport, 30m from Newark Liberty International Airport, and 45m from JFK Airport. Taxis, private cars, and ride-share van services are available for hire from the Welcome Center on the Arrivals level of the airports. If you prefer to take the subway, the closest subway stations to the hotel are the 66 St Lincoln Center and 59 St Columbus Circle, which are less than a 5m walk away.
Located on the roof of the Empire Hotel, the Empire Rooftop offers panoramic views of New York City, and is open for meals, snacks, and cocktails. Start your day with a generous buffet breakfast featuring vanilla French toast, steel cut oatmeal, maple sausage, crispy bacon, and a selection of breads, bagels and muffins. On the weekends, brunch is served from 11:00 am to 3:00 pm. For lunch, there is a range of house special burgers and sandwiches, appetizers, and salads. In the evenings, the indoor and outdoor lounge areas are a great spot for a drink, with a menu of signature cocktails, wine, beers, and small plates to share.
Getting around New York City is easy. Use ride-share apps such as Uber or Lyft to get where you need or hail a NYC taxi. If you want to travel by subway to discover more of the city, the 66 St Lincoln Center and 59 St Columbus Circle subway stations are a 5m stroll from the hotel.
Visitors can enjoy theater, dance, music, and opera performances at the nearby Lincoln Center and Carnegie Hall, listen to chamber music at Alice Tully Hall, or see the bright lights on and off Broadway. Central Park is a short stroll from the hotel, so travelers can sign up for a walking tour to discover more about New York’s most famous park, or simply enjoy the green spaces, running trails, and open yoga and fitness classes. Regular concerts and events are also held at Central Park throughout the year.
The Empire Hotel has accessible rooms and offers deluxe accommodation for people with disabilities. Accessible Superior King rooms have roll-in showers with grab bars, a portable tub seat, and an accessible bathroom sink. A number of other amenities have been lowered for easy access, including door latches, light switches, thermostats, and shelving. For guests with hearing impairments, visual alarms, closed caption televisions, and TTY are provided. Common routes around the hotel are accessible for people in wheelchairs, and the doorways are 32-in wide.
The Empire Hotel is a great base if you’re traveling to New York City for work and offers practical amenities, including in-house secretarial services and printing. If you have a last-minute meeting, same-day laundry services and on-site pressing are available. Corporate guests can also meet clients at the classy lobby bar or at the rooftop lounge.
Empire Hotel is located at 44 West 63rd Street in Upper West Side, 1.7 km from the center of New York. Fifth Avenue is the closest landmark to Empire Hotel.
Check-in time is 15:00 and check-out time is 12:00 at Empire Hotel.
Yes, Empire Hotel offers free Wi-Fi.
No, Empire Hotel does not offer free parking.
No, Empire Hotel does not offer free airport shuttle service.
Empire Hotel is 9.3 km from New York LaGuardia.
Yes, Empire Hotel is a pet-friendly hotel.
Yes, Empire Hotel has a pool onsite.
Upper West Side is known for: relaxed brunch spots, families, performing arts centersMore