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|"Great location and friendly staff!"||(in 159 reviews)|
|"Location and friendly helpful staff!"||(in 97 reviews)|
|""Great rooms, great location!""||(in 86 reviews)|
|"Daily destination fee feels like a scam"||(in 6 reviews)|
|"Room floor was dirty and sticky."||(in 59 reviews)|
|"Front desk was ok not great"||(in 8 reviews)|
|great location||in 429 reviews|
|corner room||in 276 reviews|
|friendly staff||in 241 reviews|
|times square||in 138 reviews|
|breakfast should be included||in 91 reviews|
|front desk||in 72 reviews|
|long time||in 59 reviews|
|bed was very comfortable||in 44 reviews|
|destination fee||in 32 reviews|
|walking distance||in 14 reviews|
|new york||in 11 reviews|
|theater district||in 10 reviews|
|hotel is in great||in 5 reviews|
|healthy vegan||in 3 reviews|
Staff were incredible. Conference facilities are great.
Bathroom sink slow drain.
Gotta have a key to pee
The location was good.
I had reserved a room with a view, when I arrived I was told that there wasn’t one available. The staff said they would get one ready, it was after 6 pm. Ok, no biggie, my daughters and I would wonder around Times Square a bit. Had to take all our luggage back down to luggage hold. After dealing with that, I returned to the the lobby to use the restroom. When I asked a staff member where the restroom was, “are you a guest “ then where’s your key?” I explained, and was told I would have to go back to the front desk for a key. The line was 20 people long. ITS A BASIC HUMAN FUNCTION! Using the lobby restrooms should NEVER be that big of a hassle. We finally got a room at 8:30 pm.
View from the room was excellent. Staff was very attentive to my needs when necessary
The room and location was wonderful
Staff not so friendly.
Everyone was so nice from the bellmen staff and the front desk staff .They helped me and answered any questions I had.
Great location, great size of room, has a fridge in the room. I
Great location and our view was fantastic.
Liked our room location (corner, 31st floor)
Overcharged for drinks at bar, bottle of water (supposedly free) was not replaced.
We have stayed at the Westin at Grand Central Station before and all of the Westins are very similar. The room was clean and we had a great view facing west over the Hudson River. We stayed out until 11pm and when we came back in the building security was checking everyone to make sure they were a guest. Some might see this as an inconvenience but I see it as very good security considering where we were. We are very happy with the staff and our stay.
The air conditioning filter was clogged.
Surprised at NYC value
Clean. Modern. Comfortable.
Lack of parking
great location, friendly staff
The Westin Times Square was great overall*. The room was clean and comfortable. The hotel staff was also very friendly and professional. Great location by Times Square.
but the facilities outside our room were not. The lobby areas didn't feel safe as there were many people hanging out there that did not seem to be guest and the lobby restroom was a mess.
When tourists come to New York, the one hotel that they want to stay in is the Westin at Times Square. It is located in the heart of Manhattan in the most exciting place in New York: Times Square.
The Westin at Times Square is steps away from Broadway, Grand Central Train Station, and Central Park. Its location is a dream for any tourists who want to be where the action is.
The rooms here come with coffee makers, mini bar, hair dryers, robe, safe for laptop, and irons. Wi-Fi is available for an additional fee. Some of the larger rooms come with an evening turndown service for their guests.
Room service is available 24 hours a day and breakfast is served for a fee. The Foundry Bar is located in the Westin at Times Square and it offers cocktails and appetizers. The Foundry Kitchen is where the buffet style breakfast is served. Guests can choose from modern cuisine, along with fresh fruits and vegetables.
There are 27 meeting rooms at the Westin at Times Square. Companies can hold conferences and conventions here with plenty of room to accommodate all of their employees. The hotel can meet the needs of very large groups in one of the many meeting rooms.
The Westin at Times Square is convenient for those who want to spend a lot of time in Manhattan. Seeing Broadway shows has never been easier with the hotel right at the door of some of the best theatres in New York.
based on 753 reviews
Policies vary by room type and provider.
Guests with existing The Westin New York at Times Square reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at The Westin New York at Times Square for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
The central location of The Westin New York at Times Square allows guests to explore Manhattan on foot, including seeing the lights of Broadway. The stunning Grand Central Terminal is 15m away, which offers access to a wide range of transport options including the subway, rail, and bus lines. If you are flying into New York, LaGuardia Airport is about 50m east, JFK is 70m south-east, and Newark Airport is 40m to the west of the hotel.
New York never sleeps and neither will you with so many attractions, shows, and events to experience, only minutes from The Westin. The theater and tour desk in the hotel lobby can organize a host of excursions, including sought-after tickets to the hit shows on Broadway and private museum and gallery tours. Guests can also book seats to major sporting events in New York, whether you’re a fan of basketball, baseball, or tennis. If you are looking for a green space in the city, Bryant Park is an 8m walk and Central Park is a 20m walk from the hotel.
The Westin New York has discounted rates and packages throughout the year, which offer great value for money for hotel guests. The Stay with Breakfast package includes continental breakfast for two at the Foundry Kitchen, and the It’s a Home Run package includes two welcome drinks at the Foundry Bar. If you’re a fan of the TV show Cake Boss, book the Cupcake from Buddy package and you can skip the line at Carlo’s Bake Shop in Times Square, and enjoy a buy-one-get-one-free cupcake. You will also receive an autographed photo of Buddy and discounts on a classic sampler box including cannoli, a cookie, lobster tail, and a slice of cake. Government employees, military members, senior citizens, and AAA members also benefit from discounts on room rates.
A number of accessible rooms are available at The Westin New York at Times Square and feature bathrooms with a roll-in shower, an adjustable shower wand, and grab bars. Vanities, deadbolts, electrical outlets, and peepholes are lowered for easy access. Rooms also have 32 in doorways for wheelchair access. TTY/TTD telephones and closed caption TV are available. Common routes around the hotel, including the main entrance, registration desk, fitness center, and meeting rooms are fully accessible.
The Westin New York at Times Square is a pet friendly hotel and has special packages for guests traveling with dogs. The Your Loyal Companion kit includes a custom Heavenly dog bed so your pooch can sleep in total comfort. Additional amenities including Westin dog bowls and a mat are also provided for your pet. Dogs must weigh less than 40 lb and must not be left alone in guest rooms.
The Westin New York at Times Square is located at 270 West 43rd Street in Midtown, 0.1 km from the center of New York. Times Square is the closest landmark to The Westin New York at Times Square.
Check-in time is 16:00 and check-out time is 12:00 at The Westin New York at Times Square.
No, The Westin New York at Times Square does not offer free Wi-Fi.
No, The Westin New York at Times Square does not offer free parking.
No, The Westin New York at Times Square does not offer free airport shuttle service.
The Westin New York at Times Square is 10 km from New York LaGuardia.
No, The Westin New York at Times Square does not have a pool onsite.
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Midtown is known for: Broadway, touristy, shopping